Lovett Estate and Lettings Agents Bournemouth reviews

★★★★★ 5/5

Google

I would highly recommend selling your property through Lovett Estate Agents. The customer service we received was second to none. The whole team pulled together to sell our property and we were extremely impressed with the high level of communication by everyone. We were kept informed every step of the way which was so reassuring during the whole process. Thank you Lovett.

Angela · 19 June 2019

★★★★★ 5/5

Google

We have recently completed on the sale of our property through Lovetts and we found them to be most professional and communicative throughout the whole process. This gave us confidence and peace of mind and would recommend them.

Richard · 18 June 2023

★★★★★ 5/5

Google

Clair Clark is a knowledgeable and personable estate agent. She has patience tact and a deep understanding of what is required to get your property sold. Wherever your property is I would highly recommend Lovetts.PositiveResponsiveness, Quality, Professionalism, Value

Debbie · 18 June 2021

★★★★★ 5/5

Google

A very professional company who go the extra mile to help, I found the whole team to be responsive and helpful. Great company!

Sonja · 29 April 2024

★★★★★ 5/5

Google

This has been a very smooth purchase thanks to the willness of the staff at Boscombe to help. I was kept right up to date with everything that involved the purchase. I would highly recommend Lovetts as an estate agent.

John · 18 June 2020

★★★★★ 2/5

Google

Having let my property with Meridian before they were acquired by Lovett I had high expectations for what Lovett could replicate. How wrong I was. From the start Lovett were unconnected, unprofessional and lacked a sense of understanding. This is especially apparent when checking in or checking out tenants, made 10x worse by their choice of third-party companies who provide inventory and cleaning services. Overall, the service offered by Lovett caused more problems than it solved so I moved to a different agent in the area (thankfully much better).NegativeResponsiveness, Quality, Professionalism

Nicholas · 18 June 2021

★★★★★ 5/5

Google

For some, selling a property is a rare experience that requires guidance and clear explanations with a prompt response to questions asked. By introducing the team members who will play key roles in the sales process it gave me more understanding of the timescales and processes, all very helpful when I am in a different country and restricted by travel regulations due to the pandemic. I felt reassured on many occasions when contacting any of the team by phone - they all understood my property and where we were in the sales process, making me feel valued. A great professional team. Thank you.PositiveResponsiveness, Professionalism

Jackie · 18 June 2021

★★★★★ 5/5

Google

I absolutely Lovett. Thank you so much to all of the sales team at Lovett who sold 3 properties for me. My family home in Poole and my other two investment properties in Bournemouth. You were all outstanding!

Pete · 19 June 2019

★★★★★ 5/5

Google

Friendly professional service.Excellent service from Dave and colleagues at Lovett estate agent.Special Thank you Clair for all your help throughout it was really appreciated.Highly recommend

Lynn · 18 June 2022

★★★★★ 5/5

Google

Amazing customer service, the whole team have been brilliant! Within a week of putting my house up for sale it got the full offer first time! Thank you everyone for all your help, I wouldn’t go with any other estate agent! Thanks again xxxPositiveResponsiveness, Quality, Professionalism, Value

Beth · 18 June 2021

★★★★★ 5/5

Google

Abbey was fantastic. Professional and helpful without any of the stereotypical clichéd estate agent traits. I would fully recommend Lovett and especially Abbey.

Mike · 18 June 2022

★★★★★ 5/5

Google

Brought a beautiful flat from Lovett’s. Buying property’s can be very problematic as I just found out. . Lovett’s dealt with it very professionally and Patiently. Clair especially big thank you for all your help 🙏🏻 Highly recommended 🥷🏻🥷🏻🥷🏻🥷🏻🥷🏻®

Rob · 18 June 2022

★★★★★ 5/5

Google

I've bought a house through Lovett and now they have found tenants for another property of mine. The staff are so professional and always have a smile. They listened to what I wanted and found what I wanted - well done.PositiveResponsiveness, Quality, Professionalism, Value

Sue · 18 June 2021

★★★★★ 5/5

Google

We were previously on the market with another agent with endless problems and next to no viewings. We had a letter sent to us from Lovett, who had seen we had been on the market for a while, so we decided to give them an opportunity to value our flat. This was the best decision we could have made, the team are kind, helpful, super knowledgeable, have amazing marketing tools and genuinely changed everything! We had our first offer within 2.5 weeks which unfortunately fell through. They wasted no time getting straight back to marketing and found us a new buyer, at a great price, within a week! We have now exchanged and we could not be more grateful for the team working tirelessly to make our sale happen. Do not hesitate to choose Lovett! Yes selling property costs money but Lovett are worth every single penny!

Charlotte · 18 June 2020

★★★★★ 5/5

Google

Thank you so much lovett.... Especially ceailey for your help thank you so much...

Nimisha · 25 March 2024

★★★★★ 4/5

Google

The staff are good but i was not happy when one of thier Engineer came to my flat to check for the gas safety well i was wondering why he need to cut the top glass cover of my 4 burner Gas Stove and Im paying for my Insurance to Know how for any problem in that Gas Stove i informed lovett maintainance office they told me its gas safety wow last year they did check but they didnt touch anything....now i cant place the cover because they cut the holder lost the screw of the glass cover...i want an answer to this .....i want them ti fix it ....

Estrellita · 19 June 2019

★★★★★ 5/5

Google

Lovett have been excellent to deal with throughout the journey of buying a flat From Amanda who showed us round,David who willingly let us view when required for sizes etc(plus with home welcome pack ) a very nice gesture on behalf of the company & last but by no means least Clair the progress chaser who was amazing professional & dedicated to helping all parties in the chain move forward with her outstanding help whilst keeping a lovely sense of humour through the process.Lovett are extremely fortunate to have her . Thank you team Lovett should we wish to buy,sell or even let we will certainly use no one else Edith Neilson (& May )

May · 19 June 2019

★★★★★ 5/5

Google

Used 2 or 3 differential agents to start and nothing, no real contact and I contacted Lovett's and meet with James the Assistant Manager best thing I did. They listed the property and in days had viewings and within a couple of weeks had an offer, every step of the way was professional and they all kept me in contact and up to date with everythign, they really do know their market and are realistic with valuations. The after care with Clair who is amazing I could not sing her praises any more she was in the ball from start to finish always kept me in the loop even if there wasn't an update, willing to help with my solosolici and chase if I needed and was my rock through the painful process. She never gave up and always was cheerful and positive. For the job Clair has to do and people she needs to deal with my hat goes off to her she reallu is amazing. I hope to never move again but if I did I would go straight back to Lovett's 100% Thank you all for making it such a easy process they literally did everything they could for us.

Jolene · 19 June 2019

★★★★★ 1/5

Google

Firstly, this is my first negative review ever. I just edited a positive one that I wrote below due to the strongly disappointing circumstances. Don't go near this Lovett if you have anywhere else to go, the people I've met stole our money and lied. When me and my partner moved in on agreed date, the flat wasn't prepared for us - it wasn't cleaned and was just dirty (pictures saved to show for people of interest). We already had van full of staff parked in front and moved out of our previous flat the same day, so we had no choice but to move in. The Lovett agent proposed that we should then clean this apartment by ourselves and the agency will pay us for it. It was weekend and cleaner couldn't be organised, so we agreed to it. We've worked through the weekend to clean fridge/floors/kitchen/cupboards/toilet etc. The Lovett agent responsible for cleaning was sent by agency to check if it is up to the standard and apparently it was, because no decision to send a professional was made to clean it for us some more. But the money payment was postponed until the day we moved out. We made an extra effort and worked through the weekend to make the place shine (pictures to show to compare to the state when we moved in to show for reference) Then the Lovett agent came again and said now it isn't up to the standard and they cannot give any money to us for the first cleaning to pay for this one. So they lied to make us clean the apartment for free. Maybe they just think they can use us because we're foreign. Anyhow, keep away. Strongly disappointing and not a trustworthy agency. ----------------------------------------- Unikajcie jesli mozecie - na koniec nie oddaja pieniedzy i oszukuja.

Kris · 19 June 2018

★★★★★ 5/5

Google

I recently bought a flat through Lovetts in Bournemouth, they were fantastic throughout the process, Clair in particular was very responsive and contacted the vendors for me with several questions, which really sped the whole process up.PositiveResponsiveness, Professionalism

Pippa · 26 August 2021

★★★★★ 1/5

Yell

Avoid if possible - they're lying and stealing you deposit.

This sort of service and level of deceit are deeply saddening to me and I would like to share this with others, so it serves as a fair warning.When me and my partner moved in on agreed date, the flat wasn't prepared for us - it wasn't cleaned and was just dirty (pictures saved). We already had van full of staff parked in front and moved out of our previous flat the same day, so we had no choice but to move in. The Lovett agent asked if we would like to clean this apartment by ourselves and the agency will pay us for it. It was weekend and cleaner couldn't be organised, so we agreed. The Lovett agent responsible for cleaning was sent by agency to check if it is up to the standard. But the money payment was postponed until the day we moved out. We made an extra effort and worked through the weekend to make the place shine Then the Lovett agent came again and said now it isn't up to the standard and they will not give any money to us for the first cleaning to pay for finishing this one.

KrissK · 27 June 2017

★★★★★ 1/5

Google

Worst agency in Dorset area

Carlos · 28 June 2024

★★★★★ 5/5

Google

Over the years my property company has successfully used Lovetts many times to both rent out properties and to sell them. Max De Kment, the driving force behind the business, is widely known in local property circles and has a real insight into the local market. We have found Lovetts to be very good at attracting both tenants and purchasers and they have always looked after our needs well. Their extensive marketing campaigns on the radio, magazines, agency boards etc seem to be everywhere and they certainly pay off in terms of generating interest in our properties. All in all we like Lovetts - they get results!

Steve · 20 June 2015

★★★★★ 5/5

Google

As a first time buyer I looked round and engaged with many different Estate agents. I choose Lovett because the staff were very friendly and helpful to me, and above all as a customer, all I ever want is people to do what they say they were going to do, when they said they were going to do it. Every appointment they were on time, every phone call, email or enquiry I made was answered either promptly or exactly when I was told the response would be. I would recommend Lovett very much.

Adam · 20 June 2015