Trusted Agent profile · Bournemouth

Leaders Lettings Bournemouth reviews

4.6

★★★★★ Excellent

352 reviews across 1 platform

126, Old Christchurch Road, Bournemouth, BH1 1LU

Leaders Lettings's office in Bournemouth, at 126, is rated 4.6 out of 5 across 352 reviews on 1 platform, including 352 Google reviews rated 4.6.

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4.6 / 5

352

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.

5/5

Google

There was a few estate agents I was involved with when buying my property and to be honest they were awful!!! Leaders were amazing!! So helpful, were always there to give me advice and extra advice on things I didn't understand. I cannot fault them and would gladfully use them again! Treated me how an estate agent should! David and Abbie were great. Keep up the good work guys, I'm a happy first time home owner... Laura-Jayne

Laura-Jayne · 13 January 2018

Agent replied · 11 January 2025

Hi Laura, many thanks for taking the time to share your review. We are delighted you have been happy with the service and that the team was able to help you with the process of purchasing your home. We will be sure to pass your kind words onto the team, especially David and Abbie.

5/5

Google

I would really recommend Leaders as they are the best in town and I already recommended with my many friends who is in search of their home in bournemouth. Leo was my advisor and he did the maximum support to make it happen..the process was smooth and fast. Prem

Premdasguptan · 25 August 2023

Agent replied · 24 August 2024

Good morning Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

There was a few estate agents I was involved with when buying my property and to be honest they were awful!!! Leaders were amazing!! So helpful, were always there to give me advice and extra advice on things I didn't understand. I cannot fault them and would gladfully use them again! Treated me how an estate agent should! David and Abbie were great. Keep up the good work guys, I'm a happy first time home owner... Laura-Jayne

Laura · 26 August 2017

Agent replied · 24 August 2024

Hi Laura, many thanks for taking the time to share your review. We are delighted you have been happy with the service and that the team was able to help you with the process of purchasing your home. We will be sure to pass your kind words onto the team, especially David and Abbie.

1/5

Google

Where do I even begin? My experience with Leaders has been nothing short of a nightmare, especially as an international student. From the very first step, they have created unnecessary complications and stress at every turn. … More

Yesica · 26 December 2025

Agent replied · 25 January 2026

Dear Yesica Pérez, We value your feedback and sincerely appreciate you taking the time to share … More

5/5

Google

Thank you Leo for supporting my husband and I on securing a house. You responded to all our questions and queries with kindness and constantly reassured us. Looking forward to the journey that lies ahead .

Clarissa · 26 May 2024

Agent replied · 24 August 2024

Dear Clarissa Regede Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Leo was amazing at helping me through the entirety of the process as a first timer; he kept me in the loop and communication was open and honest and I knew what was happening all the time - any questions were never left unanswered!

Chloe · 25 April 2025

5/5

Google

Russel has been very helpful and nice with me. I was lost till i found him in leaders and the process in taking a flat here in bournemouth. I highly recommend visiting leaders and asking for Russel if you ever need to rent an apartment in bournemouth.

Waleed · 25 August 2023

Agent replied · 24 August 2024

Dear Waleed Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

A very lovely experience. Russell has been incredibly helpful which has made this process much easier than I thought it’d be. He’s been very efficient and has tried his best in making sure I move in at a time most suitable for me. Couldn’t be more grateful

Kachi · 25 August 2023

Agent replied · 24 August 2024

Dear Kachi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

The clue is in the name people! They truly are leaders in their field. We dealt with Libby at the Bournemouth branch and she was excellent from start to finish. Extremely efficient, punctual, and very well organised. I also think that this a true representation of the company as whole! Excellent and will certainly use again, 5 stars easily!! Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Sean · 25 August 2021

Agent replied · 24 August 2024

Dear Sean Colin! Thank you for taking the time to review your recent experience with our Leaders Estate Agents Bournemouth branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Great support from the staff at Leaders Bournemouth in particular Marque. Its a tough job, changes happen and issues arise at last minute, always been supported above and beyond to the point that it is personal. I would recommend Leaders Bournemouth to anyone in the area, property has only been empty long enough for me to check, clean and slap some fesh paint on the walls.PositiveResponsiveness, Professionalism

Mr · 12 January 2021

Agent replied · 11 January 2025

Hi Tom Brown, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Bournemouth branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

I dealt with carla at the Bournemouth branch and she is always excellent from start to finish in all her dealings . Extremely active and organised.Thanks Leaders for your Professionalism More

SMK · 25 January 2026

Agent replied · 25 January 2026

Hello Smk Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

5/5

Google

Leo Faria treated us professionally and patiently. I appreciate all of his effort and dedication throughout the process. He always answers messages, calls and emails very quickly and kindly. My husband and I are very grateful to Leo and the team at Leaders. Well recomened!

Daniela · 25 August 2023

Agent replied · 24 August 2024

Dear Daniela Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Great support from the staff at Leaders Bournemouth in particular Marque. Its a tough job, changes happen and issues arise at last minute, always been supported above and beyond to the point that it is personal. I would recommend Leaders Bournemouth to anyone in the area, property has only been empty long enough for me to check, clean and slap some fesh paint on the walls.PositiveResponsiveness, Professionalism

Tom · 24 October 2020

Agent replied · 23 October 2024

Hi Tom Brown, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Bournemouth branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Leandro was very helpful and friendly from the beginning until the very end, he helped us to secure the flat that we really wanted. He was always quick to answer all the questions that we had and we had a lot.

Szintia · 28 November 2023

Agent replied · 24 August 2024

Dear Szintia Pesti Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Leaders have been greet through out my journey of finding a home. Russell has been fantastic to me, going out of his way to make sure everything is done quickly and making sure I had all the support I needed. Many thanks to Russel and his team for the constant support and professionalism.PositiveResponsiveness, Quality, Professionalism, Value

Libert · 25 August 2022

Agent replied · 24 August 2024

Dear Libert Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I have worked with Leaders for many years and they always have had my best interests as a landlord. Amelia, Libby and Leo in the Bournemouth branch have great knowledge of the area and have found very suitable tenants for me. Beverley, my property manager understands the needs of the tenants and we have good communication between us to resolve any maintenance or tenant issues. Would happily recommend to anyone.

Matthew · 8 November 2024

Agent replied · 8 December 2024

Dear Matthew Gadd Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Google

Be careful with these guys - initially they were great, but once we moved in to our property, they were hopeless. Never received keys we needed for our storage area despite asking multiple times. They sent an inspector round after 3 months, who saw the mould which had grown even more since we moved in (it was bad before) and did nothing. They then tried to charge us for the mould damage after we moved out (we appealed and the charge was dropped). They only care about getting tenants in, once they're in, they couldn't care less!

Hannah · 26 May 2024

Agent replied · 24 August 2024

Dear Hannah Bolsius, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

The process of my move has been alot easier than I imagined. Russell has been extremely supportive and very positive everytime we speak, he makes everything seem less stressful and he is very approachable. Peter who showed me around my accommodation was very friendly and made the viewing really exciting with his positive outlook. Thank you both very much. Highly recommended.PositiveResponsiveness, Professionalism

Amanda · 25 August 2021

Agent replied · 24 August 2024

Dear Amanda Kindell, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Bournemouth. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Excellent service. I want to specially thank Libby Atkinson MARLA, Assistant Lettings Manager at Bournemouth for her proactive services and prompt response to emails.

Dr · 23 September 2024

Agent replied · 23 October 2024

Dear Dr Godwin Ukeje Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

One of the best if not the best, friendly to customers, give good professional service to customers with the best of attitude. We would like to say a very big thank you to Sina Kleven, Libby and the rest of the leader's team for helping us to find our new home. Ovi and Ellen

Omamuli · 25 August 2022

Agent replied · 24 August 2024

Dear Omamuli, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Thank you Leandro Faria for assisting us to get a home ,thanks for the excellent customer service and if i were to choose a company again to assist us with accommodation i would choose Leaders again and again so professional,welldone.

Jessilyn · 29 October 2023

Agent replied · 24 August 2024

Dear Jessilyn Mumanyi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We are Landlords with two properties being managed by Leaders Bournemouth. We live outside of the UK so rely heavily on Leaders looking after the maintenance of our properties. We cannot commend Holly Blackley enough for the support and help with our flat in Boscombe she has been superb in arranging the contractors and getting the best quotes with the highest quality of workmanship. Holly has made a stressful time on our finances a lot easier to bear. We have used Leaders for 22 years now and would not want to go any where else.

David · 27 March 2024

Agent replied · 24 August 2024

Dear David H Newman Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

LEO, a very welcoming guy. Humble and patient from the first day me and my wife stepped into their office he ensured we got what we wanted and followed up swiftly till we moved in yesterday. Thanks Leaders, Thanks Leo♌

Agboke · 29 September 2023

Agent replied · 24 August 2024

Dear Agboke Fatai Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Leo is very accommodating from start to finish, very professional and kind. Would recommend him if you want someone who will assist you at Leaders

Jhun · 25 July 2024

Agent replied · 24 August 2024

Dear Jhun Mar Trinidad Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

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Read Leaders Lettings's Google reviews

Questions about Leaders Lettings Bournemouth

How many reviews does Leaders Lettings Bournemouth have?

Leaders Lettings's Bournemouth office has 352 reviews across 1 platform: 352 on Google.

What is Leaders Lettings Bournemouth's rating?

Leaders Lettings Bournemouth is rated 4.6 out of 5 across all 352 reviews, and 4.6 out of 5 on Google from 352 reviews.

Where is Leaders Lettings's Bournemouth office?

Leaders Lettings Bournemouth, 126, Old Christchurch Road, Bournemouth, BH1 1LU.

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