Leaders Lettings Bournemouth reviews

★★★★★ 5/5

Google

Very good agency. Russel was really helpful with everything, answered all my questions and communication was really straight forward

Tobias · 25 August 2023

★★★★★ 5/5

Google

I had just found your Agency when I was surfing the internet trying to find a new place to move home... The truth that I have received an excellent customer service from all your staff that I have been in touch with. There was no waste of time with A friendly customer service all the time. I like to send you all my thanks and A special thank goes for Marie Daley for her high standards of A wonderful customer service and help.

Mohammed · 14 January 2015

★★★★★ 5/5

Google

Libby (Atkinson) was so helpful & friendly. Communication was clear & I felt she had our best interests at heart. I had some issues with referencing & she helped work things out so we can move into our new home. I appreciate it, thankyou

Adam · 2 November 2024

★★★★★ 5/5

Google

My partner and I had been looking for a property to rent in Bournemouth for a few weeks before finding a property we liked on leaders. From the first call enquiring to getting through the final stages, Leaders were amazing and really helpful. We particularly liked interacting with Russel as he was always extremely polite and friendly as well as helpful. All in all a great experience and I look forward to using Leaders from now on!

Amber-Jean · 25 August 2022

★★★★★ 5/5

Google

Amelia has been great throughout the process of moving to a new home. We had to delay a move in date and was worried the landlord would not be happy with this, but Amelia managed the situation brilliantly and kept us and the landlord up to date. Which has resulted in us finally having a move in date and looking forward to our new home! Thanks Amelia, highly recommend Leaders.

Jack · 25 August 2020

★★★★★ 5/5

Google

One of the best agencies I have ever been with. Especially Russell Neal made the whole moving in process very quick and smooth for me. I would definitely recommend renting a property from Leaders and even better to have Russell as your agent!

Theodora · 13 January 2018

★★★★★ 5/5

Google

I have been discussing letting our property out with Russell at Leaders for a month or so now and he has been incredibly helpful - he came out to value the property shortly after we got in touch, my wife found Russell very informative and easy to speak to. We are now instructing Leaders, Russell has made everything very easy to understand and taken a lot of the stress away. I would certainly recommend!

Matthew · 25 August 2022

★★★★★ 5/5

Google

As a first time landlord we asked a few agents to quote and advise us through the process of renting our property. We met Russell Neal from Leaders letting Bournemouth and it was obvious from the start he had the experience and can do attitude that gave us the confidence to go ahead with our first rental. He has consistently resolved any issues that have come up, giving us confidence in the overall experience.

Pete · 25 August 2022

★★★★★ 5/5

Google

Great customer service. Russell was very helpful and reliable, I was there with my mom who doesn't speak any English and he was patient enough to answer all her questions with a smile on his face. We left with the impression of having found the perfect flat and area for me to live in. Peter was also very kind when he showed us the flat. Thank you for everything.

María · 25 August 2020

★★★★★ 5/5

Google

100% would recommend! Lucy has been amazing! So professional and I’ve never had such fast responses and organisation. Good lines of communication and extra helpful!

Natasha · 25 August 2022

★★★★★ 5/5

Google

I have been a long-term customer of Leaders in different parts of the country. In general, I have always found them to be helpful, courteous and responsive. My dealings with Teneal at the Bournemouth branch has certainly continued this theme. She has been very quick to respond to all queries and has been very professional. I particularly appreciate the fact that she has been proactively helpful on a number of occasions. Thank you very much Teneal and well done!PositiveResponsiveness, Professionalism

Graeme · 25 August 2021

★★★★★ 5/5

Google

The leaders have gone above and beyond to help me get myself a property in such a short period of time. They have been very helpful and couldn't do a better job. They are always there if your worried or confused about something but they always stay so professional. I would definitely recommend them to anyone who needs to find a property to rent or even buy. I would like to say a massive thank you to a gentleman called Russell and his colleague Peter. They have been fantastic since the whole process from viewing to filling out paperwork. Keep up the amazing job guys.PositiveResponsiveness, Quality, Professionalism

Nickiie · 25 August 2021

★★★★★ 5/5

Google

posted on behalf of customer who is unable to use google - I am writing to let you know how delighted I am with my new property manager Carla Joyner. She has been very supportive over the situation at 3 Muscliffe Road which has proven to be very complex and ongoing. At all times she is always attentive, willing to rise to a challenge and very understanding of the appalling scenario that I have had to face this year. Her telephone manner is excellent and she is consistently polite and readily keeps me informed of all relevant details and issues that arise with all my properties. Clearly she is an asset to Leaders and well deserves the comments I have made. Greatly appreciated

Carla · 25 August 2021

★★★★★ 5/5

Google

By far the best estate agents around, helped us out at a very stressful time. Viewed the flat with Russel, who was very helpful and friendly and agreed to meet me at the flat even after I missed my initial appointment! But the star has to be Amelia, who got everything sorted for us to move in in under a week of me viewing the property! She replied to my emails and many questions very promptly and kept us updated all the way; It really felt like she done all she could to get us moved in asap. Truly a first class service by lovely people. Thank you so much.PositiveResponsiveness, Professionalism

Mitch · 25 August 2021

★★★★★ 5/5

Google

Leaders have been absolutely amazing in assisting my boyfriend and I during our first move. They guided us through the process and were quickly responsive throughout our entire moving process, I honestly couldn’t of asked for better people! They made us feel very at ease and quickly helped solve any problems that we faced. I 1000% recommended leaders to anyone thinking of moving! Stacey and Mary in particular have been absolutely amazing so I’d like to say a special thanks to them as well! :)PositiveResponsiveness, Quality, Professionalism, Value

Jade · 25 August 2021

★★★★★ 4/5

Google

Very helpful staff especially Matt Etchells, who guided us through the paperwork and making the process an easier one. As we have just relocated from overseas, it was nice to have somebody in your corner. We would highly recommend Leaders

Planb2bfree · 26 August 2018

★★★★★ 5/5

Google

Leo from their team provided me with quick, thorough, and attentive support during the rental process. Leo's responsiveness to my queries and emails reduced the stress of moving considerably and I cannot recommend their services enough!

Pseudonym · 8 December 2024

★★★★★ 5/5

Google

Had a great experience with Leaders, particularly Amelia who was always happy to return contact instantly and was very proactive. Fully recommend both Amelia and the companyPositiveResponsiveness

Daniel · 12 January 2022

★★★★★ 1/5

Google

Incompetent clowns, they enjoy sucking the money out of your pocket, they don't care if they make you homeless, and have no moral or duty of care for their clients. I'm sure they'd take the blood from your veins if it were legal.

Joe · 25 July 2024

★★★★★ 5/5

Google

I've been renting my property out with Leaders for many years now and have always been happy with their service. This year for a number of reasons has been a challenge. Fortunately, however, I've had Sina Kleven as a property manager and throughout she's been so helpful and positive. She knows the property extremely well, gives excellent advice and has dealt with issues quickly and effectively... I would happily recommend!

Milind · 25 August 2022

★★★★★ 5/5

Google

I had a great experience house hunting in Bournemouth with Leaders. They were quick, efficient, and really listened to what I was looking for. The whole process was smooth, and they kept me updated every step of the way. Their … More

Elnathan · 4 September 2025

★★★★★ 5/5

Google

Moving into a new place can often be overwhelming, but their professionalism and friendly approach made it genuinely easy. The experience was exceptional. From the start, they made the whole process smooth and stress-free.

Suresh · 2 November 2024

★★★★★ 5/5

Google

I am pleased to share my positive experience with Leaders and Leandro Faria who assisted me with processing my tent reference and documentation. From the very first step, the agent was extremely helpful and supportive throughout the entire process.Thanks to Leaders and Leandro Faria for their professionalism, expertise, and dedication to customer service are truly commendable.

Anusha · 25 August 2023

★★★★★ 5/5

Google

I've been with Leaders for over twenty years now and have always been happy with their service. This year for a number of reasons has been a challenge. Fortunately, however, I've had Sina Kleven as a property manager and throughout she's been so helpful and positive. She knows the property extremely well, gives excellent advice and has dealt with issues quickly and effectively... I would happily recommend!

Oliver · 25 August 2022