Trusted Agent profile · Bournemouth

Goadsby Bournemouth reviews

4.0

★★★★★ Great

216 reviews across 2 platforms

114, Old Christchurch Road, Bournemouth, BH1 1LU

Goadsby's office in Bournemouth, at 114, is rated 4.0 out of 5 across 216 reviews on two platforms, including 174 Google reviews rated 4.3.

Google logo

4.3 / 5

174

Reviews on Google

This office

Trustpilot logo

42

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.

5/5

Google

I'm pretty wary when it comes to estate agents and letting agents. My experience with Goadsby is as a seller - I sold my property with this office and was involved in the sale of a house with their Swanage office. On both occasions they gave honest, realistic valuations that turned out to be closer to the eventual price of sale than other agents. They were great at keeping me informed of progress and their market knowledge was exceptional. They also helped tremendously as the sale went through. Are they the cheapest? No. However, they definitely put in the work and I felt they were on my side throughout the whole process. For me, that was well worth it.

Lloydie · 23 June 2018

1/5

Trustpilot

Keep up Goadsby

Keep up Goadsby! It’s 2022 and customers matter. Revolting company. Mean, unfriendly bullies in all aspects. Misrepresentation of facts. Underhand and sly. Shockingly poor. Having read their replies to other one star reviews, it’s clear they do not learn from their mistakes. Never once did I receive an apology for the appalling treatment I received as their customer. Plenty of wonderful Estate Agents out there. Use them!

ANNA · 17 March 2022

1/5

Trustpilot

Wanted to view a property last week and…

Wanted to view a property last week and had to chase the office as jo response to on line contact, then to be told an offer had been put in, not accepted at that time. This week booked to view another got to the property and had acall to say the offer on it had been accepted. I have more business accuman in my little finger than they have put together..

Mark · 19 June 2021

5/5

Google

Would highly recommend Goadsby. They sold my property. Kept me up to date on all viewings and provided great service. Thank You!!

Kirsty · 22 June 2023

Agent replied · 21 June 2024

Hi Kirsty, thank you for taking the time to review our service. So pleased our Bournemouth office were able to help you with your sale. All the best and kind regards.

1/5

Google

I have been dealing with Isabelle Klein, who refused to put my offer on an apartment forward simply because she did not like me. Highly unprofessional and should not be working in a client facing role.NegativeResponsiveness, Quality, Professionalism

Anna · 22 June 2021

Agent replied · 21 June 2024

Hi Anna, This is disappointing to read and this doesn't sound correct. Please email us at bournemouth@goadsby.com so we can look into this for you. Kind regards

5/5

Google

Would highly recommend Goadsby rental service. As Landlord’s we received excellent service from Adam , who guided us through the process. He was helpful, professional and kept us up to date.

Laura · 22 June 2022

Agent replied · 21 June 2024

Hi Laura, that is great to read! Thank you for taking the time to review our Bournemouth Lettings team, I'm sure Adam and the team will be delighted to read your comments. Kind regards.

5/5

Google

Goadsby Bournemouth have managed my rental property for the last 5 years. They have been very professional and are very quick to sort out any issue, and always keep you updated. Impossible to single anyone out as all of the staff are doing an excellent job. I highly recommend Goadsby. I recently met a couple who have 12 properties managed by Goadsby and they are very happy with the service they get on their rentals.

Tina · 23 June 2019

5/5

Google

From start to finish Alex at Goadsby has been brilliant with us. Always very responsive via email and never hesitant to respond to any queries. Would fully recommend their services to anybody to looking to rent.

Joe · 22 June 2021

Agent replied · 21 June 2024

Hi Joe, That is great to hear, thanks for letting us know and leaving a review. All the best.

5/5

Google

Great service from Colin at Goadsby in Bournemouth. Really friendly, professional and knowledgeable at our viewing appointments and helped us secure our lovely new home. Thank you!PositiveProfessionalism

Ami · 26 August 2022

Agent replied · 21 June 2024

Hi Ami, that is great to hear, thank you for taking the time to review our Bournemouth team, I'm sure Colin will be delighted to read your comments. All the best.

5/5

Google

Managed to find me a nice place and complete the contract in a very short time. Well done!

Abi · 22 June 2023

Agent replied · 21 June 2024

Hi Abi. That is great to read! Thank you for taking the time to review our service. All the best.

4/5

Google

The team at Goadsby have been very helpful and professional over the years from letting to the sale.

JJC · 22 June 2023

Agent replied · 21 June 2024

Hi, thank you for leaving us a review. So pleased to hear you have been happy with our service. All the best.

1/5

Google

This agency is an absolute nightmare! They try to cheat you and take money from you whenever they can! They change terms of your rental agreements without notifying you, then they inform you that you owe them money! 46 negative reviews on another website alone - I wish I had seen that before I associated myself as a tenant with those thieves! Do yourself a favour and stay away from them as far as you can!!

ChangeYour · 23 June 2016

5/5

Google

Great service. Despite problems caused by the pandemic, Isabelle was very helpful to us as first time renters.

Marta · 22 June 2021

5/5

Google

I felt very comfortable and in safe hands with the team and Goadby by Richmond Hill, very polite and professional. Quick responses when I was enquiring about things and just around easy experience.

Lee · 22 June 2021

Agent replied · 21 June 2024

Hi Lee, thanks for your review. Kind regards

5/5

Google

I would like express my sincere appreciation to Rebecca Griffiths to follow through my property search and buying process. She works diligently with quick response & good property knowledge.PositiveResponsiveness, Quality, Professionalism, Value

KL · 26 August 2021

Agent replied · 21 June 2024

Hi, thank you for your review. So pleased we were able to assist you. All the best.

1/5

Trustpilot

Wareham lettings were useless

Wareham lettings were useless. They have no concept that an empty property is losing money. They took far too long to do the referencing for me and then still expected me to pay the full amount of their bill. (I didn't.) They employ juniors who have no idea what they're doing. If you're a landlord, go elsewhere.

SS · 21 July 2022

5/5

Google

Would highly recommend Goadsby. They sold my property. Kept me up to date on all viewings and provided great service. Thank You!!

Kirsty · 13 November 2022

Agent replied · 12 November 2024

Hi Kirsty, thank you for taking the time to review our service. So pleased our Bournemouth office were able to help you with your sale. All the best and kind regards.

1/5

Google

I am currently renting a house in Boelyn Cresent which is managed by Goadsby. One of the worst and most unhelpful letting agent we have experienced.. They just simply don’t consider any request and have standard response on everything. Seems this organisation doesn’t care and quality check what responses their agency’s are giving to the customers. Avoid renting via them, if possibleNegativeQuality, Professionalism, Value

Vineet · 22 June 2021

5/5

Google

Jake & Charlotte did a fantastic job in finding a buyer and getting the sale over the line, given the timing, in a very difficult sellers market. Proactive, clear communications and great customer care. Would recommend Goadsby’s.

Elliott · 23 January 2024

5/5

Google

Goadsby estate agents are really helpful and amazing especially oliver in Bournemouth branch.

Abin · 22 June 2023

Agent replied · 21 June 2024

Hi Abin, thank you for your kind review of our lettings department in Bournemouth. So pleased we were able to help you find a home. All the best and kind regards

5/5

Google

Appreciated the service from Jake and colleagues on our flat purchase.

Julian · 27 July 2023

Agent replied · 21 June 2024

Hi Julian, thank you for your kind review, so pleased Jake and the team were able to help you. All the best.

5/5

Google

Isabelle is part of a highly professional team who gave solid advice and found us excellent tenants.

James · 22 June 2020

5/5

Google

Our relationship with Goadsbys goes back to 2003 on this property, where you have successfully managed the lettings for us. We take this opportunity to thank you and your colleagues for securing a strong purchaser in very quick time. It has been a pleasure to deal with you. You have made this conveyance extremely easy for us. We will have no hesitation in recommending your services to others.

Paul · 23 June 2018

5/5

Google

Great all round experience with Goadsby. Big thanks to Charlotte for all your hard work and quick responses.

Anna · 23 June 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Goadsby's Google reviews

Questions about Goadsby Bournemouth

How many reviews does Goadsby Bournemouth have?

Goadsby's Bournemouth office has 216 reviews across two platforms: 174 on Google, 42 on Trustpilot (across the whole business).

What is Goadsby Bournemouth's rating?

Goadsby Bournemouth is rated 4.0 out of 5 across all 216 reviews, and 4.3 out of 5 on Google from 174 reviews.

Where is Goadsby's Bournemouth office?

Goadsby Bournemouth, 114, Old Christchurch Road, Bournemouth, BH1 1LU.

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