Goadsby reviews

★★★★★ 5/5

Google

Goadsby marketed my flat for sale last year, with both Jake and Becky working tirelessly to arrange viewings, give me advice, updates, etc. They worked really hard, and are such nice people to deal with, both absolutely charming. Unfortunately the sale didn't proceed, as I missed the top of the market, and didn't want to reduce the price. That must be frustrating for Goadsby, so I wanted to post this review to emphasise how much I appreciated all their hard work & efforts. Hence I would highly recommend Goadsby to potential sellers, and will go back to them if my situation changes in future.

Paul · 22 June 2023

★★★★★ 5/5

Google

What a wonderful service!! Jake, Charlotte and all the team that I came into contact with at Goadsby were just fantastic from start to finish. They were professional, knowledgeable and above all, very kind, caring and understanding. I cant thank them enough for guiding me through the often difficult process of buying and selling my property. They are definitely the No 1 "go to" Estate Agents and I would certainly recommend to my family and friends

Lynne · 25 September 2023

★★★★★ 5/5

Google

I recently rented a flat through Goadsby. I mostly dealt with Alex who was professional at all times and responded promptly to messages and e mails. This in comparison to other agencies who e.g. wanted me to sign tenancies before confirming repairs and didn't seem serious about showing me appropriate properties. As a landlord myself I know this is not how it works! I would recommend this agency to anyone searching for rental property who desires a professional and committed approach.PositiveProfessionalism

SD · 22 June 2021

★★★★★ 5/5

Google

Thanks Jake for all your assistance with our recent purchase, very quick to respond and super easy to communicate with! Nothing was ever too much trouble which was really pleasing. Luke

Luke · 22 June 2023

★★★★★ 1/5

Trustpilot

Do you own sale /not well regulated

Southbourne Goadsby is very good at getting a buyer and advertising . We found we were on our own as great deal after we got buyer. There was one meeting with our buyer and Goadsby basically seems to wait for us to do all the work or our sale failed ..either way they made full commission

Gail · 1 December 2023

★★★★★ 5/5

Google

Isabelle was very quick at replying to my emails regarding a flat we were interested in. She was on the ball and got everything done for us as quickly as she could. Would recommend Isabelle as an estate agent to anyone who is looking to rent.PositiveResponsiveness, Professionalism

Kylie · 22 June 2021

★★★★★ 5/5

Google

We couldn’t be happier with the service we received from Goadsby! From start to finish, the team was professional, supportive, and always willing to answer our questions and guide us through the process. They made what could have been a …

Annabel · 16 April 2025

★★★★★ 5/5

Google

Jake helped me to sell my property in Bournemouth. Him and his team we’re exceptional from start to finish and I would fully recommend their services!

Harry · 25 September 2023

★★★★★ 5/5

Google

Becky was always helpful and courteous in our dealings with her She would always return our calls promptly and nothing was a problem to her. She made our purchase go smoothly and always answered our questions professionally. Thank you very much Becky Mr StonePositiveResponsiveness, Professionalism

Michael · 26 August 2021

★★★★★ 1/5

Trustpilot

The Estate Agent equivalent of stepping on Lego

If estate agents were a personality type, Goadsby would be the human equivalent of an unflushed toilet - a bit whiffy, always full of crap, and guaranteed to ruin your day.

Kayleigh · 1 August 2025

★★★★★ 5/5

Google

Morgan was wonderful in helping me to sucure and new property for myself and my family. Everything was completed as quickly as humanly possible, and also professional and communication was great. Highly recommended! Thanks guys!PositiveResponsiveness, Quality, Professionalism, Value

Dirty._ · 22 June 2022

★★★★★ 1/5

Google

Before I booked a viewing with Adam the manager I asked if he knew what sort of heating the rented flat had?he said gas central heating,so when I viewed the flat a week ago with Alex I noticed it was electric heating!??hmm when you ask questions about a place they don't seem to know?Alex kept me waiting when I emailed him questions about the flat but never heard back?I asked another question about about the tank in the kitchen & Adam just sarcastically said I don't know I'm not a plumber!a customer doesn't want to hear that!if anyone should know it should be the manager!? Bad customer service, unprofessional,un helpful. Avoid these estate agents!

Clare · 22 June 2020

★★★★★ 5/5

Google

Excellent, polite and professional attitude shown during property viewing. Rented a beautiful property arranged by Ellie and her team. Fully satisfied and a happy tenant

Prashanth · 22 June 2023

★★★★★ 5/5

Google

Morgan helped me to find my property with ease thank you Morgan

David · 16 July 2025

★★★★★ 5/5

Google

In the current market and with 'Brexit yes or no' it was not easy to sell our property however Goadsby Bournemouth has gone above and beyond to get our property marketed and eventually sell for us. We also purchased our next property via Goadsby Poole branch and this was dealt with in a very professional manner. Thank you Georgia and your team (Bournemouth Branch) and Oliver (from the Poole Branch) for the patience and positivity throughout. Also big thank you to Rebecca Peters for keeping us up to date with final stages of the sale and purchase

Loes · 23 June 2019

★★★★★ 5/5

Google

Had a great experience using Goadsby Bournemouth to rent our flat. After a pretty bad experience previously with another agency, Goadsby was a breath of fresh air. Alex Henley couldn't have been more helpful or flexible. He fitted in, often at last minute, with our needs and schedule, kept us well informed the whole way along, took great photos, and got viewings almost immediately. The whole thing was painless, thanks to him. Goadsby offer the usual options for landlords, including fully managed and Tenant Find only, but unlike some other agents, offer the option of Introduction Only, where they still do all the advertising, referencing checks and Right to Rent checks, but you handle your own Tenancy Agreement, deposit registering, inventory and check in. This was perfect for us, and kept our costs down. Thank you Alex and Goadsby!

Sandy · 23 June 2019

★★★★★ 5/5

Google

I have recently moved to the area and have taken a lease on a property through Goadsby. I dealt with Adam and Alex at the office on Old Christchurch Road and found them to be very helpful, professional, and pleasant.PositiveResponsiveness, Professionalism

Mark · 22 June 2021

★★★★★ 5/5

Google

I have nothing but praise for Goadsby regarding my house sale. I was in a tricky situation having left another Estate Agent after five months of poor service. Charlotte managed to find a buyer for me in three weeks in a difficult market. She handled negotiations and buyer questions very professionally. The whole process went smoothly and it was a quick sale.

Anthony · 23 January 2024

★★★★★ 5/5

Google

Charlotte (Charlie) was our estate agent and after much disappointment viewing and applying for other properties it was such a breath of fresh air to find our apartment with her. She guided us through the whole process (this was our first ever renting experience) and answered all our questions quickly no matter how simple they were. She advocated for us when our references were taking a while and chased up on paperwork, making the whole experience smooth and less stressful for us. We felt so well cared for with Charlie and Goadsby’s and would recommend them!PositiveResponsiveness, Professionalism

Caitlin · 22 June 2022

★★★★★ 5/5

Google

Isabelle at Goadsby proved to be the consummate professional and was an outstanding ambassador for the company. I have rented my home out through Goadsby and from the very beginning Isabelle and her colleagues were so helpful, courteous, professional and friendly. She was always there to answer any questions and got back to my emails very promptly. Due to her excellent skills I would have no doubt in recommending Goadsby to anyone renting out their homes or indeed selling them.PositiveProfessionalism

Paul · 22 June 2022

★★★★★ 5/5

Google

Excellent support and service throughout my purchase. Particular thanks to Becky for her help.

Pawel · 24 December 2023

★★★★★ 5/5

Google

I would recommend Goadsby for their great service, especially from Morgan! She was always very professional, quick to respond to our inquiries, and kind. She even went above and beyond, conducting multiple viewings until we found the perfect flat. My wife and I feel that we were in good hands throughout the moving process.

Daniel · 31 May 2024

★★★★★ 5/5

Google

Excellent service, well communicated throughout the process. This is my 2nd property I buy from them and always getting the best experience. Thank you to Becky who has helped with my recent purchase.PositiveResponsiveness, Quality, Professionalism, Value

Daniel · 26 August 2021

★★★★★ 5/5

Google

Jake is an excellent estate agent, who supported us professionally throughout the whole buying process. Thank you.

Chris · 26 August 2023