Frost and Co Estate Agents Bournemouth reviews

★★★★★ 5/5

Google

All very good, Skye & Ian “go the extra mile” very efficiently, recommend without hesitation. Would use again for sure - that’s the best test! Thanks again.

David · 30 July 2025

★★★★★ 5/5

Google

Cannot praise highly enough the service we had from Frost & Co when selling and buying our properties. We received quick replies to emails and phone calls which made the whole process as smooth as it could possibly be. Many thanks to Stuart and colleagues for their professional and competent service.

G · 16 April 2017

★★★★★ 5/5

Google

Lewis McGrath, Lettings Negotiator at Frost & Co Bmth, has provided a highly professional property management service for our family for over 6 years. From locating and fully vetting potential tenants, to managing any issues swiftly and cost effectively. He has exceeded our expectations, and continues to provide an excellent, virtually worry free service. I can highly recommend him.

Pauline · 16 April 2024

★★★★★ 5/5

Google

It's my first time buying a property, and I have to say Charlie and Hettie have been incredible. I'm not sure, really, what an estate agent is meant to do in the process but I really feel like they went above and beyond whatever it is they do. I would not hesitate using Frost & Co again and really would trust whatever they advised, both Charlie and Hettie are incredibly knowledgeable and tenacious.

Matt · 16 April 2023

★★★★★ 1/5

Google

During tenancy, Frosts were great - always addressed any problems I had quickly and efficiently. However, when it came to the end of the tenancy, they are shocking. As with many letting agents, they held on to my deposit for as long as humanly possible, breaking their own set dates for check-out reviews procedures. (In total, I was left waiting six weeks for a deposit refund, and that's after repeatedly chasing them up.) Their reasons for deductions from the deposit border on the hilarious - further cleaning of the flat was deemed necessary due to 'dust on entry phone' and 'food left in fridge' along with 'replacement light bulbs'. I was often left waiting for days on end for a response to e-mails and enquiries. Frosts are of course, not alone in this kind of behaviour, but any potential tenants beware - they will attempt to squeeze every penny from you. Forensically catalogue and photograph any property you rent from them, you will definitely need the evidence when it comes to move out...

James · 16 April 2018

★★★★★ 5/5

Google

Fantastic service from the team. Right from enquiry to move in, they helped us. The verification process was smooth as well. Thank you Frost and Co. Highly recommended!

Vaishnav · 16 June 2025

★★★★★ 5/5

Google

The team at Frost and Co did a fantastic job from start to finish and were a driving force behind the whole process. We wouldn't have managed without them. Thanks Charlie and Rob!

Tristan · 16 April 2022

★★★★★ 5/5

Google

From the first time we met Charlie Dancer, I knew that he would be very professional and I felt confident we would get the house sold. As we are in London and he and the house are in Bournemouth, we needed someone on the spot who we could rely on to respond quickly to any problems that might arise. He did just that, and now the house is sold with his help. When we have our prosecco tonight, we'll raise a glass to Charlie. Many thanks!

Michael · 16 April 2022

★★★★★ 5/5

Google

We were tenants with frost&co for 9 years with two different places. I can highly recommend this agency.

Ewelina · 14 September 2025

★★★★★ 5/5

Google

Mr Charles Dancer was fantastic throughout the sales process, he went above and beyond what was expected and in my opinion was the reason our house sold when it did.

Simon · 16 April 2022

★★★★★ 5/5

Facebook

I have been very impressed with the professionalism of Frost and the way they kept me up to date with the sale of my flat. This was particularly appreciated in the final stages of exchange and completion. Thank you Antonia and Charlie.

Paul · 20 November 2018

★★★★★ 5/5

Google

Charlie has been fantastic throughout the process of purchasing my first home. Charlie's communication was fantastic, and extremely responsive to emails. What can sometimes be a really difficult process, was made extremely easy. THANK YOU!

Naleisha · 16 April 2021

★★★★★ 5/5

Google

Great company to deal with! Charlie was extremely efficient, communicative and helpful throughout the purchase process. Highly recommended.

Magnus · 16 April 2023

★★★★★ 5/5

Google

Professional and reliable service received over the past 18 months whilst letting my apartment, particularly from Lewis McGrath, thank you.

Oli · 11 June 2025

★★★★★ 5/5

Google

It was really a great and smooth experience with Frost & Co. Also, excellent support from the landlords from day 1 till tenancy end.

Arun · 16 April 2025

★★★★★ 5/5

Google

Dealt with Robert who was fantastic! Very efficient throughout the whole process and made me feel at ease knowing I was looked after. Had a very positive experience and really pleased with the service.

Demi · 16 April 2020

★★★★★ 5/5

Google

Brilliant estate agents, Couldn't do enough for me. Everything went smoothly and easily. Recommend Stu who really went over and above to get things sorted out for me at every point of my sale. Thanks Frost & Co!

Kirsty · 16 April 2017

★★★★★ 5/5

Google

Excellent sales team and letting department. What a pleasure dealing with a passionate, honest and highly trained team . Would highly recommend .

Lucy · 16 April 2025

★★★★★ 4/5

Google

David and the team were excellent in their approach - firstly, in providing an overview of the market and what to expect regarding rental income. Secondly, on securing a tenant. They were quick and efficient, securing a tenant after their first viewing. They have a good understanding of the requirements in the Bournemouth area and matching them with our property. A good service all round.

Ian · 16 April 2020

★★★★★ 5/5

Facebook

A huge thank you to Antonia Hancock for all your help and support that you gave me during the purchase of my new property. With out doubt the most professional and thoughtful person I dealt with during the whole buying and selling process. Always on hand to provide updates, chased up queries, dealt with everyone in my chain with patience and kindness, very professional, thank you once again.

Michelle · 11 September 2018

★★★★★ 5/5

Google

From the outset, Frost & Co Bournemouth provided an excellent and efficient lettings service, which enabled me to move seamlessly into my new rental property in central Bournemouth. I would highly recommend this company to anyone moving into the area. I would certainly use them again!

Andy · 16 April 2024

★★★★★ 5/5

Google

I have sold my property with hetty at frost and co i brought it through the same frost and co 20 years ago and there service.was still excellent 20 years later as it was in the beginning ,congratulations on maintaining your high standards

Alan · 16 April 2024

★★★★★ 5/5

Google

I would not hesitate to use them again. Easy to deal with, efficient and proactive. Nothing was too much trouble and very quick to offer help over aspects that many/most estate agents would consider not part of their responsibility. I believe that without their careful and timely liaison the sale could have floundered due to the Covid induced problems in the legal processes. Big thank you deserved!

Chris · 16 April 2022

★★★★★ 5/5

Google

Charlie was amazing, kept chasing all the way through, would recommend them to anyone who needs an estate agent

Julíe · 16 April 2022