Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExperienced great service with Greg from Enfields this afternoon - really helpful and polite. Happy to be renting with Enfields
Rob · 29 July 2019
Agent replied
Dear Rob,
Thank you for taking the time to post your thoughts on your experience with the Enfield's team and also for allowing us to assist you in finding your new home, we always love to hear the feedback from our clients and are delighted with the great service that you received!
We take all feedback on board and will continue to use this to help us continue to provide a high level of service in the future!
Thank you again for choosing Enfields and please do not hesitate to contact us in the future if you require any further assistance as we would be happy to help.
★★★★★ 5/5
GoogleAlways helpful front office staff
Excellent service
Ken · 24 June 2022
Agent replied · 24 June 2023
Thank you for taking the time to write such a lovely review about our Lettings Admin team Ken!
★★★★★ 5/5
Googlesearching for a student house was very stressful until we found amy who really helped us! she took us to lots of properties and really guided us through the process. can’t thank her enough!!
Lottie · 30 December 2022
★★★★★ 5/5
Googlesearching for a student house was very stressful until we found amy who really helped us! she took us to lots of properties and really guided us through the process. can’t thank her enough!!
Lottie · 11 December 2022
★★★★★ 5/5
GoogleSales and lettings teams have both done a great job for us. We were so pleased with their sales team that we used them for our lettings, too. They have proved to be very efficient in both finding the tenants and following up on all paperwork.
I would highly recommend them.
Phil · 29 July 2019
★★★★★ 5/5
GoogleHad viewings with Charlotte. She was very helpful in helping us find the house that we wanted. She drove us to each house, even took us back to a house to see it a second time to help make our minds up. Couldn't have asked for a more helpful estate agent.
James · 29 July 2019
★★★★★ 5/5
GoogleJust rented our new property through Enfields and could not recommend them highly enough. Friendly and positive service throughout. To name and fame Gregg as one of the nicest guys to ever show us round a property. Really welcoming. Use Enfield if you want a great service from a great team.
JR · 8 July 2019
★★★★★ 5/5
GoogleJust rented our new property through Enfields and could not recommend them highly enough. Friendly and positive service throughout. To name and fame Gregg as one of the nicest guys to ever show us round a property. Really welcoming. Use Enfield if you want a great service from a great team.
JR · 25 June 2019
★★★★★ 4/5
GoogleI had a great experience with Amy, she was extremely friendly, approachable and helpful. She has since replied to all communications efficiently and clearly. Really glad to have been helped by her!
Holly · 10 January 2023
★★★★★ 1/5
GoogleUseless! Avoid using this company. I rang three times in one day to book a viewing and each time I was told I would be got back to with in the hour by someone called gemma. well gemma is obviously incompetent at her job because no one ever rang me
Laurence · 29 July 2019
★★★★★ 5/5
GoogleIncredibly helpful. Most impressed that Bethany remembered details of my flat and my partner several months after she came to value my flat. That kind of interest is most unusual in an estate agent. I have found the team to be helpful, fun, and a pleasure to deal with.
Kate · 29 July 2019
★★★★★ 5/5
GoogleImmediate response - constant communication - prospects found - rented almost immediately. One satisfied landlord. Done
Trevor · 5 September 2019
Agent replied
Hi Trevor, thank you for your 5 star review! We greatly appreciate your feedback and we look forward to working with you in the future! Thanks again.
★★★★★ 4/5
GoogleSince being in contact with Kate she has been extremely helpful and easy to communicate with, any problems have been dealt with quickly - a breath of fresh air compared to some others I have spoken to at Enfields. Special thanks to her!
Natalie · 3 March 2021
★★★★★ 5/5
GoogleFinally found our House for second year! Thankyou Greg for all your help you’ve been amazing!!
Chloe · 29 July 2019
Agent replied
Dear Chloe,
Thank you for leaving such a positive review and thank you for choosing Enfield's to help you in your property search.
We are delighted that our lettings negotiator Greg helped to find you accomodation for your next academic year and also to hear that you have receievd an amazing level of service!
Please do not hesitate to contact us in the future if you require any further assistance.
★★★★★ 5/5
GoogleGreg showed us some really good houses and was able to find the house we wanted.
Theo · 29 July 2019
Agent replied
Dear Theo,
Thank you for taking the time to give an overview of your experience with one of our valued members of staff and thank you for allowing Enfields to help you in the search for your next home!
We will share your kind comments with our team as motivation to keep up the good work.
Please do not hesitate to contact Enfields in the future for any other assistance.
★★★★★ 1/5
GoogleAbsolutely horrendous company to rent through. Ignored our emails for six months, and had an “emergency” locksmith that would not come out to help on a Wednesday evening, even though we were able to reach Enfields either.
Synne · 11 March 2022
★★★★★ 5/5
GoogleExcellent service and professionalism by Hannah & Alex.. Had a very straight forward process of renting... NO Hassle..
Jhouie · 25 June 2017
Agent replied
Dear Jhouie,
My team and I appreciate your comments, and for your time to leave such a lovely review! I will be sure to pass your generous comments over to our staff, and we hope you were very happy in your new home!
Kind regards,
★★★★★ 1/5
GoogleLiterally do not use these people to rent. The ignore your calls, ignore your emails until you have rang them for weeks!
Awful awful awful management. Contact me for any more details you need about my tennacy through them. Please please please don't use these people.
Adam · 10 November 2019
★★★★★ 3/5
GoogleWe've seen many homes online in the apps but when we actually went to their office they said only one is available that too after 6-8 months.
Prithvi · 18 February 2023
★★★★★ 5/5
GoogleExcellent service and Had a very straight forward process of solving issues.. NO Hassle..
Sripirasanna · 29 July 2019
Agent replied
Dear Pra,
Wonderful reviews such as yours only serves as an impetus for us to continue to strive to achieve service excellence. We hope to continue to help you with no hassle!
Kind Regards,
★★★★★ 4/5
GoogleMy property manager at Enfields , Kate Noble, has worked hard to achieve the smooth running of my 4 properties. She has had to deal with difficult situations. She works quickly and efficiently. She answers my questions with patience and always comes up with a solution.
Theresa · 29 July 2019
★★★★★ 5/5
GoogleShowed great tenacity to get a complicated and long winded sale over the line, dealing with a tricky buyer and slow solicitors. Pleased the sale was finally completed.
George · 11 December 2022
★★★★★ 1/5
GoogleIf you're a student, don't go with these estate agents, always go straight through a landlord
Lucy · 26 September 2016
Agent replied
Hi Lucy,
Thank you for giving us the opportunity to review your feedback. We are saddened to hear that you experience with Enfields was not as you had expected. We have attempted to reach out to you to discuss this in more detail but we note that you have not rented a property through our company. We would ask that you contact our Director Mr Jonathon Thomas on 01202 635870 or email jthomas@enfields.co.uk so that we may gather further information from you.
We look forward to being of assistance.
★★★★★ 5/5
GoogleRachael at Enfields was great after joining our purchase later in the process. She picked up the workload effectively and was very responsive at every stage.
Ryan · 10 January 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
