5/5
GoogleRating only, no written review.
Trusted Agent profile
Enfields Bournemouth reviews
★★★★★
747 reviews across 2 platforms
383 Wimborne Road, Bournemouth, BH9 2AQ
Part of Enfields, see every office.
Enfields's Bournemouth office at 383 Wimborne Road is rated 4.2 out of 5 across 747 reviews on two platforms, including 745 Google reviews rated 4.2.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Buyers1 review
Chloe coppard was my initial contact and she was amazing. Very professional and honest she listened and communicated really well, whilst not wasting my time.Read the review from buyers
Landlords1 review
I have used Enfields for three years now and they have always found tenants for my properties quickly. They are always courteous and friendly on the phone ...Read the review from landlords
Reviews
Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
Google2/5
GoogleRating only, no written review.
Agent replied
Hi Thomas, Thank you for taking the time to rate us on Google. It seems that on this occasion you were dissatisfied with the service which naturally we are very disappointed to hear. All feedback is very important to help improve the overall experience that we offer. We have now had an opportunity to look into this matter and understand that your landlord used Enfields to complete the initial paperwork for his rental property prior to you moving in last year. Since then he has managed the property himself throughout your tenancy. We understand that your tenancy ended on the 12th August and you contacted our office last week to complain that your deposit had not been returned. We wanted to make you aware that we have passed your concerns over to your landlord and re-iterate that we do not manage this particular property and we have no involvement with your deposit deductions. Your landlord has confirmed that he will contact you directly himself but has explained to us that he is still outstanding sets of keys to be returned from other tenants on your joint tenancy agreement. He advises once he has all keys he will notify the deposit scheme to return your deposit otherwise he will have to make allowances for the cost of changing the locks for security for any new tenants moving in. We hope this has helped resolve this pending issue between you and your landlord. If there is anything at all that we can do to help further please do not hesitate to contact our office.
1/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
Agent replied
Dear Austin, Thank you for taking the time to rate our service, we hope we may be able to help you again in the future! Kind Regards,
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied
Dear George, Thank you for your generous 5 stars! Please let us know if we could be if any help to you in the future! Kind Regards,
5/5
GoogleRating only, no written review.
Agent replied
Dear Monika, Thank you for leaving us a fantastic 5 stars!! Please let us know if there is anything we can do to help you in the future!
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied
Dear Jono, Thank you for taking the time to leave us a five star rating! We are so pleased we met all your expectations and hope to help you again in the future. Kind regards,
2/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Enfields Bournemouth
How many reviews does Enfields Bournemouth have?
Enfields's Bournemouth office has 747 reviews across two platforms: 745 on Google, 2 on View Agents.
What is Enfields Bournemouth's rating?
Enfields Bournemouth is rated 4.2 out of 5 across all 747 reviews, and 4.2 out of 5 on Google from 745 reviews.
Where is Enfields's Bournemouth office?
Enfields Bournemouth, 383 Wimborne Road, Bournemouth, BH9 2AQ.
