Trusted Agent profile · Bournemouth

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Belvoir Bournemouth reviews

4.6

★★★★★ Excellent

252 reviews across 2 platforms

122-124 Castle Lane West, Bournemouth, BH9 3JU

Part of Belvoir, see every office.

Belvoir's office in Bournemouth, at 122-124 Castle Lane West, is rated 4.6 out of 5 across 252 reviews on two platforms, including 239 Google reviews rated 4.7.

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4.7 / 5

239

Reviews on Google

This office

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13

Reviews on allAgents

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.

5/5

Google

I purchased through Belvoir and Paul was fantastic from the moment he showed me around first viewing. Very friendly and good communication

Adam · 1 January 2024

Agent replied · 31 December 2024

Hi Adam, hope you are enjoying your new home. Very exciting times. It was an absolute pleasure helping you buy your first home. Good luck for the future.

5/5

Google

Paul Mathews at Belvoir provided a 5 star service in selling my mothers home. Highly recommend him.

George · 18 December 2025

Agent replied · 8 January 2026

Thank you George for the review. It was very much appreciated.

5/5

Google

Belvoir provided a professional service with particularly good communication. The sale went smoothly and quickly and any questions were answered rapidly. Mark and Paul were helpful, friendly and cooperative. We would highly recommend them.

Sally · 1 January 2023

Agent replied · 31 December 2024

Thank you so much for your comments. Kind regards

5/5

Google

Mark is a through professional and he helped us sell our property and although there were some initial hiccups Mark ensured that sale went through smoothly. I would highly recommend him .

Sreekanth · 1 January 2023

Agent replied · 31 December 2024

Hi Sree, Thank you for your kind review. It was a pleasure dealing with you both.

5/5

Google

We met Paul In January 2022 when we decided to sell. Very business like but friendly too. Selling has its ups and downs but Paul and Mark helped us through the trials and tribulations we have had for the last 4 months with a sale that fell through at the last minute. Found us a buyer immediately; this sale has gone through smoothly . As estate agents found them very friendly and any problems were dealt with immediately, like getting answers from solicitors! I recommend them 100%

J · 1 January 2023

Agent replied · 31 December 2024

Thank you for the fantastic review and good luck to you both in your wonderful new home. Kind regards Mark & Paul

5/5

allAgents

Belvior are

We have purchased and sold through Belvoir and both times the whole team were absolutely brilliant. We have also used 2 other local agents who were awful in comparison and they had the usual estate agent attitude but this is not the case at Belvoir. Sam was amazing and he went above and beyond to answer any questions or worries and he has a sincere love for his job. I already have and always will 100% recommend these guys to anyone thinking of selling their property.

Michelle · 16 August 2019

5/5

allAgents

"Belvior are..."

We have purchased and sold through Belvoir and both times the whole team were absolutely brilliant. We have also used 2 other local agents who were awful in comparison and they had the usual estate agent attitude but this is not the case at Belvoir. Sam was amazing and he went above and beyond to answer any questions or worries and he has a sincere love for his job. I already have and always will 100% recommend these guys to anyone thinking of selling their property.

Michelle · 16 August 2019

5/5

Google

Moving home...reach out to Rob and Sam at Belvoir Bournemouth! Right from when our offer was accepted, Rob has always been there and helped us a great deal for a smooth completion in this challenging and stressful journey of buying a property. Be it arranging for a builder to help us give a quote or liasing with the other end of the chain, Rob has done it with true professionalism! A big thank you to Rob & Sam. We will highly recommend Belvoir Bournemouth!

Viji · 2 January 2019

5/5

Google

We have been renting through Belvoire and have had a really good experience so far. We telling this with 1 Dog and a Baby, so when we have started to looking properties it was a very stressful time, but Belvoire was very helpful and extremely good communication and diligence regarding our let. And from the beginning the help and response from Sally has been nothing less then excellent. Overall it was a smooth and fast move and I would definitely recommend the. to anyone.

Monika · 2 January 2019

1/5

allAgents

Very unprofessional

They are dishonest, unprofessional, unreliable, please do not get in touch with them. I had to leave my flat before the end of the tenancy, 2 months notice and they said that everything was fine until a new tenant moves in. In 2 months no one visits the flat, no one. The flat was near Bournemouth city centre. When I gave the keys and even by email the agent Luke said that all was fine and the deposit will be released in a few days but it was just a big lie. Very very unprofessional. Choose another agency, this is awful.

Claudia · 13 June 2018

5/5

Google

Paul Matthews and Mercedes did a wonderful job helping us sell our property, they made the whole process painless and easy and sold the property quicker then we could ever imagine. They was always available to answer questions and move the selling process in the right direction. If you are selling your house I would highly recommend them, you will not be disappointed.

Marc · 1 January 2024

Agent replied · 31 December 2024

Thank you for giving me the opportunity of acting for you. I sincerely wish all the very best in your new life in Spain.

5/5

Google

Just wanna say a big thanks to Adam the manager of Belvior in bournemouth, By helping us to sell our property in a professional way from start to the end and also praise goes to Simon and Rob aswell. I had no problems with them the minute i was phoning them up they were happily dealing with us and answering all questions we had and it took only 5 days to sell our property!!!!! i have to say I would recommend Belvior to all my friends and family as they were absolutely fantastic Agent to deal with thanks again keep up the good work guys :) Mr& Mrs Abbas

Tottenham · 2 January 2018

5/5

Google

I must say that Adam and his team at Belvoir were an absolute pleasure to deal with. They were extremely professional, considerate, courteous, punctual at all times with excellent communication throughout. In my opinion, you are paying for a premium service and they are well worth every penny. They secured us a cash buyer within 2 months of going on the market and we finally exchanged today due to complete next week. From start to finish was 3 months which is near on impossible. I would highly recommend Belvoir to anyone who is looking to sell their property as I know we wouldn't have got the house we wanted in the timeframe needed if it wasn't for Belvoir! Thanks again Adam, Rob and Simon!

William · 2 January 2018

5/5

Google

I have been a tenant with Newstead for 3 years now in the same property. Newstead has got to be one of the best property agents around this area that I have personally come across. They communicate well, and are always available if any issues arise. Carl, Sally and the team are second to none. I am renewing for another year this month and look forward to another 'pain free' experience with them. I Definitely recommend getting in touch with them, even if you are searching to for a place to rent or sell, or buy. Give them a call... They may well be able to help...

M · 2 January 2017

5/5

Google

I recently bought and sold through Belvoir. I dealt with the Sales manager Adam, from the first call to arrange the viewing he was very efficient, and from offer through to completion he was really helpful and very on the ball. Adam was always very friendly and helpful, prompt to return any calls or emails and nothing was ever too much! But I must say all the other people in the office that I came into contact with were also more than helpful. I was so impressed by how efficient and pro-active they were, and I will definitely be using them again in the future.

Ashley · 2 January 2017

5/5

Google

I was extremely impressed by the process from start to finish of selling my house using Belvoir especially how Justyn conducted himself. He was always punctual and professional and as the circumstances surrounding the sale were sensitive he was emotionally intelligent to all involved parties and insured communication was of the highest standard. Exceptional service and I would recommend the company and Justyn to anyone in the Bournemouth area.PositiveResponsiveness, Quality, Professionalism, Value

Gavin · 1 January 2021

5/5

Google

We Highly recommended Paul a Mark For the sale of are propertie. We were very impressed with the work they done Approachable Honesty and a great team Thank you to Belvoir for the work

Catherine · 9 February 2022

Agent replied · 8 February 2025

Hi Cathy. Thank you for your kind review! Best wishes to you and Mark in your new home.

1/5

Google

I called today and someone answered she was unfriendly at all and like she is in hurry or she didn't even bothered to assist at all I asked about a flat and it was taken but I was so keen to see any other flat might be available in the future but her phone attuide was unprofessional at all it put me off tbh to call them again to find something good for me

Clombous · 1 January 2023

Agent replied · 31 December 2024

Thank you for taking the time to write a review. Unfortunately. The house in question has a let agreed and we do not have anything similar to offer you currently. It is disappointed to hear you felt our service was not to your satisfaction and we will learn from this moving forward. I am happy to add you to our mailing list for all future listings if you wish. Regards Mark 01202 430108 bournemouth@belvoir.co.uk

5/5

Google

Highly recommended estate agent. Paul and Mark went above and beyond with the sale and purchase of my properties. I can’t thank them enough. Brilliant service. They are the best in Bournemouth by far!

Layla · 1 January 2022

Agent replied · 31 December 2024

Thank you for your kind words Layla. we hope you settle in quickly and enjoy your new home.

5/5

Google

Thank you once again to Paul Matthews at Belvoir for a very successful sale of my property. Can’t praise him enough for the professionalism that was given to me & his total hard work in finding a buyer. If you’re looking for an estate agent in this area, give Paul a call, he delivers a first class service.

Nigel · 5 February 2024

Agent replied · 31 December 2024

Thank you so much for your kind words, especially as this is the second time we have acted for you. To be honest Nigel, you have been a fantastic client and without your goodwill this sale may have not made it across the line. I wish you all the very best.

5/5

Google

These guys are amazing, very professional. Valued my property spot on which I was happy with and sold within a week . They certainly know the market, another agent undervalued it , charged a lot more commission . Which I was not happy with . As my gut feeling was these guys know what they are talking about . Also very helpful, every time I phoned them it was never to much trouble. As you know selling a house can be very stressful. But these guys made things go much Smoother. Highly recommended

Diane · 1 January 2022

Agent replied · 31 December 2024

Thank you Dianne for your very Kind words, the team does work extremely hard here, so it is really nice to be appreciated.

5/5

Google

Sam at belvoir dealt with our sale and purchase. Having not moved for 38 years we were very apprehensive. Sam was amazing at keeping us informed and chasing solicitors. We would thoroughly recommend belvoir estate agents. Thankyou Sam so much.

Mauro · 2 January 2020

Agent replied · 31 December 2024

Thank you Mauro! I hope you and Anne Marie are both very happy in your new home. All the best

5/5

Google

We instructed Belvoir to market our house for sale at the beginning of October, within two weeks it was sold and less than 8 weeks we have completed on our sale and purchase. Sam was fantastic throughout with keeping the chain moving and getting us into our new home before Christmas. We cannot thank Sam enough for all his hard work in the our moving process. Sam went above and beyond several times throughout.

Hayley · 2 January 2019

5/5

Google

Professional approach to the client, every problem is solved very quickly, great offers of houses for rent and very friendly people - this is what characterizes the Belvior office in Bournemouth.

Szymon · 1 January 2022

Agent replied · 31 December 2024

Thank you for your kind review Szymon. All the best from Belvoir

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Belvoir's Google reviews

Questions about Belvoir Bournemouth

How many reviews does Belvoir Bournemouth have?

Belvoir's Bournemouth office has 252 reviews across two platforms: 239 on Google, 13 on allAgents.

What is Belvoir Bournemouth's rating?

Belvoir Bournemouth is rated 4.6 out of 5 across all 252 reviews, and 4.7 out of 5 on Google from 239 reviews.

Where is Belvoir's Bournemouth office?

Belvoir Bournemouth, 122-124 Castle Lane West, Bournemouth, BH9 3JU.

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