5/5
GoogleCouldn’t recommend Paul enough, the whole process from start to finish was so quick and that was due to the help and responsiveness from Paul, we have really enjoyed buying our first project through Paul, thank you all!
Trusted Agent profile · Bournemouth
Verified
Belvoir Bournemouth reviews
★★★★★
252 reviews across 2 platforms
122-124 Castle Lane West, Bournemouth, BH9 3JU
Part of Belvoir, see every office.
Belvoir's office in Bournemouth, at 122-124 Castle Lane West, is rated 4.6 out of 5 across 252 reviews on two platforms, including 239 Google reviews rated 4.7.
Reviews
Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
Google5/5
GoogleI cannot thank Carl and his team enough for the services they have provided my wife and I. They really are a professional agent through and through. I am confident when recommending them to all my friends, family and clients as I know they will be looked after. I receive nothing but fantastic feedback from all my recommendations, all agree dealing with Newstead is prompt, clear and professional. Keep up the good work guys!
5/5
GoogleI was very impressed with the whole process of renting a house from Belvoir. It was so easy, quick and stress free! The team is very professional, responsive, friendly and super quick in sorting out any issue you may have! A special thank you to Beata for always being so efficient! We would definitely use them again!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleTotally Professional Start to finish dealt with Justyn and Sam, they had my interest at heart throughout should I ever have to move again they would be the first people I would contact Many thanks guys
Agent replied · 31 December 2024
Thank you for the review Chris. Looking forward to finally being able to hand you some keys on the 28th!
1/5
GoogleThey said they don't rent to people on benefits and intact have no shame in eviction. I claim because I am disabled and this goes against the law and my rights. When I brought this up they said they simply do not care
Agent replied · 31 December 2024
Thank you for your review, you are wrong and we do rent to people on benefits, we have worked with the Council for many years and many of our tenants are people who were homeless, had no income and no prospect of finding accommodation. It is all up to the Landlord because he is the owner of the property and he decides who he wants to rent his property to. And the flat you asked about unfortunately the Landlord wants someone who works full time and passes references. We represent the Landlord and collect our Fee from the Landlord so we have to work according to his wishes. I wish you the best of luck in finding accommodation.
5/5
GooglePaul provided professional service, clear and concise advice, regular communication and updates and, ultimately, a successful sale. Recommended.
Agent replied · 6 June 2025
Thanks Iain and Ailsa. It has been a pleasure acting for you both.
5/5
GoogleAmazing. I am very impressed with all communications from Belvoir. They are very informative and keep me up to date with any information. In particular, Marcin is excellent and very professional. Would definitely recommend Belvoir!
5/5
GoogleI was really impressed with the service I received from Paul, he kept me updated with everything, thoroughly recommend Belvoir and Paul especially
Agent replied · 1 April 2025
Hi Maggie, you have been the nicest of client to act for. I know you are going to have a great new life in Swanage. Thank you for entrusting Belvoir with your instruction.
5/5
GoogleGreat service from Paul Very happy with everything from belvoir Good communication and would definitely use Paul again and would recommend to friends and family Thanks for everything
Agent replied · 31 December 2024
Thank you so much for your review. Wishing you and your family a very Happy Xmas and Happy New Year.
5/5
GoogleA professional service carrying out all tasks as requested in a timely manner. Would definitely recommend Belvoir Bournemouth to any prospective landlord.PositiveProfessionalism
Agent replied · 31 December 2024
Thanks very much for leaving us a review Mark, very much appreciated.
5/5
GoogleGood clear speedy communication, thank you for your support and assistance.
Agent replied · 6 August 2025
Hi Gary and Yina, I am delighted you have been happy with our service levels and wish you all the very best in your new home.
5/5
GoogleJustyn and the team were brilliant at looking after the sale of our flat. They ensured that everything went through as smoothly as possible which allowed us to have piece of mind. Justyn was great at explaining all the different stages of the process so that we clearly knew what was happening at each point. Great service and always happy to help.
1/5
GoogleAttempted to view a house which seemed to go well! Until we pointed out it had no cooking utensils and they need to provide an oven or microwave minimum. Then they instantly claimed the property was sold, but we can still see it's vacant, still listed on the website and Karolina refuses to answer our emails. Thanks for showing us what the company's all about Karolina 👍. Tldr: Look elsewhere, you've never heard of Belvoir for a reason.
5/5
GoogleI am a landlord that entrusts letting team to full management, Recently we have been through the process of changing from an old tenant to a new one,well managed and very smooth transition that I was impressed with. especially, we had to undergo a number of repairs with a very limited time till a new tenant moved in. However, all have been sorted out in a timely manner. Recommended.
Agent replied · 31 December 2024
Thank you Iza, it was a pleasure working with you.
5/5
GoogleWhat can I say.... Sam the Manager was both persistent and very patient during a challenging sale. I hope I wasn’t his most demanding client 😬 but he did me proud. Well done and many thanks for the sale of my property! I recommend this agency, Sam and his team were accommodating, personable, on time, smart and very helpful 👍🏻 …
5/5
GoogleBelvoir were brilliant and sold my house within a week. Sam Garlick was exceptional and kept me updated on a regular basis. Thank you
Agent replied · 31 December 2024
Thanks very much for taking the time to leave us a review! I hope you are all very happy in your new home.
1/5
GoogleAbsolutely Awful - DO NOT USE! Total lack of professionalism, amateur behaviour, failed to validate prospective buyers financial viability, sales staff lied to both me and the eventual buyer who did not want to deal with them directly requiring me to manage the whole sale process directly with the buyer. Became aggressive and uncontactable by the phone, demanding payment and threatened lawyers 5 minutes after completion. Failed to satisfactorily deal with complaints AVOID AT ALL COST
Agent replied · 31 December 2024
Selling a home is one of the most stressful and emotional periods of time in anyone’s life. Not only is this the biggest financial event for most people, the sales process can often be drawn out over a number of months with a number of obstacles to navigate. The first stage of listing your property for sale is usually filled with a nervous excitement. Excitement looking forward to the next stage of your life, but nervousness and apprehension as to whether people will want to purchase your property and for the price you require. Having an emotional attachment to your property will always tell you that everyone will love your home, and within days there will be a bidding war from potential purchasers. This very rarely is the case however, with the average time on the market in for Bournemouth over the last year being 162 days, that’s over 5 months! Once you have your buyer you are of course overjoyed! Unfortunately this is not the end of the process, and this can often be the most stressful time. Solicitors are instructed, mortgage companies involved and queries get raised. This can take around 3 months to get to exchange, the point of security and assurance that the sale is going to go through. But no sale is guaranteed, and unfortunately buyers do pull out for various reasons and chains collapse. I am really sorry that you feel we have not matched your expectations in the sale of your property Duncan. We have discussed in private about how hard we worked to secure the sale of your property despite a number of issues including a potential buyer falling through. The 32 viewings we arranged for your property is more than average to get your property sold, but we persisted until the end to secure the sale and price you wanted. You very kindly explained a few areas where we failed to meet your expectations and I would like to thank you for your honest feedback which allows us to further develop and improve our service. Ultimately as agents we can discuss, negotiate, influence and advise but as the vendor you ultimately make the decisions. Despite our regular communication and advice about the unsuitability of the original purchaser, you took the decision to pursue the offer and ultimately the deal fell through. We are delighted we achieved the sale you wanted, but disappointed that we were unable to deliver the service you had expected from us - and of course disappointed that you chose to withhold our agreed commission for the sale of your property despite working extremely hard to get you the sale. We have been open and honest with you throughout the whole process and after investigating your complaint do not believe we have been at fault at any stage. I have given you the relevant details should you wish to pursue your complaint, and you are welcome to contact me should you need to discuss this any further.
5/5
Google5 star service! So happy I chose belvoir can’t thank Mercedes enough for making the process as smooth as possible! Thankyou so much !
5/5
allAgentsVery good
Very good service received from Marcin at Belvoir. In these uncertain times of social distancing he managed to arrange viewings of my property to let and found someone within a week to take on the apartment. A very good service and would use again as Marcin was very pleasant to deal with. Thank you.
5/5
allAgents"Very good..."
Very good service received from Marcin at Belvoir. In these uncertain times of social distancing he managed to arrange viewings of my property to let and found someone within a week to take on the apartment. A very good service and would use again as Marcin was very pleasant to deal with. Thank you.
5/5
GoogleLovely service from Nikita and her team. Very accommodating with viewings and now we’re in our lovely new home😊. Thank you bevouir!! …
Agent replied · 31 December 2024
Thank you Cara for your kind words. I am so happy to hear you are enjoying your new home. Nikita.
5/5
GoogleBelvoir Bournemouth offered a fantastic service and achieved over the asking price for our property. I couldn't recommend Sam and his team enough.
Agent replied · 31 December 2024
Thank you Sam for your kind words. It was a pleasure working for you on selling your property and we wish you the best moving into your new home. Luke.
5/5
GooglePaul sold our house in moordown. Very happy with his service. When the sales process was becoming slow he promptly chased up other parts of the chain and got things moving again. Excellent.
Agent replied · 31 December 2024
Hi Chris. Thank you for taking the time to write a review, much appreciated. We sincerely hope you have settled into your new home.
5/5
GoogleHighly recommend Belvoir. From beginning to end they would incredibly helpful. Justyn, Kim and Sam were all fantastic. Even despite us moving during the difficult time of the pandamic, they helped us every step of the way. Communication was excellent and nothing was too much trouble. We couldn't be happier. Thanks
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Questions about Belvoir Bournemouth
How many reviews does Belvoir Bournemouth have?
Belvoir's Bournemouth office has 252 reviews across two platforms: 239 on Google, 13 on allAgents.
What is Belvoir Bournemouth's rating?
Belvoir Bournemouth is rated 4.6 out of 5 across all 252 reviews, and 4.7 out of 5 on Google from 239 reviews.
Where is Belvoir's Bournemouth office?
Belvoir Bournemouth, 122-124 Castle Lane West, Bournemouth, BH9 3JU.
