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Belvoir Bournemouth reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

252 reviews across 2 platforms

122-124 Castle Lane West, Bournemouth BH9 3JU

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Belvoir's Bournemouth office at 122-124 Castle Lane West is rated 4.6 out of 5 across 252 reviews on two platforms, including 239 Google reviews rated 4.7. Checked 9 October 2026.

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4.7 / 5

239

Reviews on Google

This office

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13

Reviews on AllAgents

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.

5/5

Google

Thank you to Belvoir and to Paul Matthews. Paul kept me up to date throughout my first time purchase. He was always happy to answer any enquires I had. Paul made me feel at ease during the whole process and helped chase solicitors when they were dragging their heels. I am am happy with the customer service received from Paul. Would highly recommend Belvoir to anyone looking to buy or sell their property.

Daniel Β· 1 January 2024

Agent replied Β· 31 December 2024

Really hope you are enjoying your new home

5/5

Google

We would like to thank Paul Matthews at Belvoir for his considerable help and professional support throughout the sale of our property. We were very impressed by Paul's attention to detail and calm approach in and otherwise stressful situation. We highly recommend contacting PAUL MATTHEWS at BELVOIR ESTATE AGENTS.

Peter Β· 5 February 2025

Agent replied Β· 5 February 2025

Thank you so much for your lovely review. We really appreciate your kind words. You are always welcome to pop in if you are ever passing for a cuppa.

5/5

Google

I am Extremely satisfied with the service l have had with Paul Mattews and the team. From start to finish, nothing has been too much . I would definitely highly recommend him and if have to be very Happy to use his service again . Thankyou so much for all your hard work its been a great pleasure with kindest regards christine June fenlon

Christine Β· 4 June 2024

Agent replied Β· 31 December 2024

Hi Christine. Thank you for taking the time to write a review. Likewise, it has been a pleasure on helping you through your journey to buying your new home in Bournemouth.

5/5

Google

A Big thank you to Paul Matthews at Belvoir for administering the successful sale of my property in Moordown. I must say that he was extremely diligent in the execution of his duties and secured a sale in a very short time. So glad I went to Belvoir Bournemouth and would thoroughly recommend them especially Paul Mathews if you wish to sell your property.

Robert Β· 4 June 2024

Agent replied Β· 31 December 2024

Hi Robert. Thank you for taking the time to write a review. You have been a great client to act for and good luck for the future.

5/5

Google

Really excellent service. Paul Matthews was so helpful from start to finish. Our sale was a fairly complicated one but Paul made it easier at every stage. I will be using him again. Great job!! This is the second time that Paul Matthews at Belvoir has helped me sell. A rather unusual property but Paul Matthew’s experience came through and the sale was made. We’ll done Paul Matthews and Belvoir!

Ronnie Β· 1 January 2024

Agent replied Β· 31 December 2024

Hi Ronnie, this is the second property I have acted on your behalf and both of them presented non-standard issues, however you have always followed my guidance when many would not which is why we got them both across the line. I shall miss our chats.

5/5

Google

Paul has been honest, reliable and very helpful throughout selling our first property. Always at the end of the phone and quick to get back to us. Paul did a great job keeping us informed throughout the whole process. Would definitely recommend!

Nicole Β· 23 March 2025

Agent replied Β· 27 March 2025

Thank you for your lovely comments. It is always lovely acting for such a lovely couple.

5/5

Google

Big thank you to Belvoir and especially to Paul Matthews. Paul kept us informed throughout the buying process. Paul was always there and willing to solve any queries. His friendliness and kindness made us very comfortable and happy to proceed with the purchase. We were very happy with the customer service received from Paul. Would highly recommend Belvoir to anyone looking to buy or sell their property.

Erika Β· 1 January 2024

Agent replied Β· 31 December 2024

Thank you for your very kind words. Both you and Mike have been brilliant to deal with. I wish you all the very best in your new home.

5/5

Google

A great experience with Belvoir - Paul Matthews in particular. Paul handled my sale with professionalism, communicated with me throughout and advised appropriately. Would definitely recommend Paul! πŸ˜ƒ …

Sue Β· 27 July 2025

Agent replied Β· 6 August 2025

Thank you Sue for your lovely review. It has always been an absolute please acting on your behalf.

5/5

Google

We were approached by Belvoir who expressed an interest in selling our home. We were assured that they knew the area, knew the market and had potential buyers waiting. Having received an honest, fair and accurate market appraisal we instructed Belvoir and they were good to their word, immediately introducing a good number of qualified, credible and genuinely interested prospective buyers. We had an offer for the full asking price just 7 days after instructing Belvoir and were then kept informed at every step of the sale process. We would not hesitate to recommend Paul and Mark at Belvoir; a credit to the industry!

Mark Β· 1 January 2023

Agent replied Β· 31 December 2024

Hi Mark. Thank you for such a fantastic review! Good luck to you and Dionne in your wonderful new home. Kind regards Mark & Paul

5/5

Google

Thank you to Paul for working tirelessly to find us a buyer after our original one pulled out unexpectedly. He is very approachable, down to earth and made us feel comfortable. We requested some changes to be made to our Rightmove advert which was done quickly. I like that we always got text and email confirmations to confirm that viewings were being booked. Thank you.

Lucie Β· 1 January 2024

Agent replied Β· 31 December 2024

You and Dan have been an absolute delight to act for. Thank you for putting your trust in me.

5/5

Google

we recently sold our property using Paul Matthews as our agent. I must say he was very approachable and helpful at the same time professional. We had already found another property so were keen to move quickly. Paul recommended a very good conveyance company who were also excellent. All parties were on the ball and we completed in about 8 weeks. Very impressed. Keep up the good work work Paul, it was a pleasure doing business with you.

Nigel Β· 24 June 2025

Agent replied Β· 25 June 2025

It was equally a real pleasure acting for you and Gloria. I am delighted you were happy with everything and wish you all the very best in your new home.

5/5

Google

Thank you to Paul and the team for getting our purchase exchanged when deadlines were very tight. Paul did a lot of chasing to make sure everyone was getting the paperwork and replies in

Mark Β· 10 April 2025

Agent replied Β· 3 June 2025

Thank you for kind review.

5/5

Google

Belvoir was recommended to me from a friend, and I can't fault the service received from Paul & Belvoir. He pushed on every step of the way to ensure a smooth and successful sale, and kept in contact to ensure updates throughout. I would recommend Paul to anyone considering selling through Belvoir as great agents who will take care of you.

Ben Β· 1 January 2024

Agent replied Β· 31 December 2024

Thank you for your nice review. It took a while but it was satisfying when we got there.

5/5

Google

We instructed Paul to sell our property and have never regretted about it. Throughout the entire conveyancing process Paul has been professional, friendly, supportive, responsive and calm which we highly valued. Thank you Paul for your five star service!

Alina Β· 6 January 2025

Agent replied Β· 31 December 2024

Thank you Rui and Alina. Hope you enjoy living in your new home and we would like to wish you all a very Happy Xmas and New Year.

5/5

Google

Beata is a great letting agent and during our tenancy she has always been professional and extremely helpful and efficient. Nothing is too much trouble for her. She always returns my calls promptly and deals with matters quickly. She is friendly as are all the team members. I would not hesitate to recommend belvoir to family and friends. If you are looking for an agent to sell your property or let it, if you want to buy or rent then belvoir is the place to go. Excellent service with a smile 😁PositiveResponsiveness, Professionalism

Caron Β· 1 January 2022

Agent replied Β· 31 December 2024

Thank you Caron. We are very happy to hear, our team work is appreciated. We wish you and your family all the best.

5/5

AllAgents

"A good traditional estate..."

A good traditional estate agent, soft touch no pressure. Paul Matthews is your man you want a charmer but without the heavy approach. Been around all his life, knows the business and willing to guide you with all the extra bits involved in this testing business of selling your house.

Belvoir Β· 6 August 2025

5/5

Google

Had dealings with Belvoir Moordown for sometime. The owner has done a great job of the business and has a great team of staff supporting. Paul Matthews helped us buy on Westway, he was very professional and attentive to our needs. Will work with them again as very happy with their business. Thanks John

Jon Β· 1 January 2024

Agent replied Β· 31 December 2024

Both Marcin and I are delighted that you have enjoyed the experience in using Belvoir. Kindest regards, Paul and Marcin.

5/5

Google

Excellent service from Belvoir.. A big thanks to Paul Matthew's and the entire belvoir team who supported us to full fill our dream of a new home. I am highly recommending BELVOIR to everyone. paul was very helpful throughout the process.

Ramesh Β· 2 September 2024

Agent replied Β· 31 December 2024

Thank you Ramesh for your kind words. I sincerely hope you and your family enjoy your new home.

5/5

Google

Paul Matthews assisted me with my sale and purchase. It took 9 months, and he supported me from start to finish. He was very proactive , tenacious , kind, patient, and helpful. He met me with the keys on completion day and also helped me with my after sales queries. You are a credit to your company, Paul ! Thanks for being so kind and supportive during some challenging times! The rest of the staff in the office were all great too !! Thank you all . I couldn't have done it without you all and I can't believe I am finally in my new home !!

Susan Β· 6 January 2025

Agent replied Β· 31 December 2024

I am so pleased you are now in your new home at last. It really has been a hard slog for you so well done with sticking with it. New home and new job as well. We all wish you all the very best andhope you have a fantastic Christmas.

1/5

Google

I deeply regret having my flat advertised with Belvory for the past few years. The experience has been incredibly frustrating, as they repeatedly failed to secure a sale. The agency provided misleading information about potential buyers, which led to the cancellation of the sale process three times. The staff at Belvory are unprofessional and appear to lack proper training in both marketing and property valuation. They initially lower the price multiple times to be able to sell the property which caused more damage to my sell process. On one occasion, the owner blamed a staff member for the poor handling of the sale and assured me that things would improve, but nothing changed. I would strongly advise against working with this agency. They are untrustworthy and ineffective, and I have had nothing but disappointment throughout my entire experience with them.

Masoud Β· 6 January 2025

Agent replied Β· 31 December 2024

Thank you for your feed-back. Sorry about the way you feel, however, disagree with pretty much everything you have said. Other than that, we would like to wish you a Merry Christmas and Prosperous New Year.

5/5

Google

Responsive and quick to sort any issues. New owner Marcin and team are fab - great service. Personable yet professional, communicate well, competitive rates. Go above and beyond to sort issues. I have been with Belvoir since 2017 when I purchased the flat through them. I now live in Australia and they manage it as a private let for me. I trust them (very important as I can't get back anytime soon!) and recommend.

Melissa Β· 1 January 2022

Agent replied Β· 31 December 2024

Thank you Melissa for your lovely review, we really appreciate your positive feedback.

5/5

Google

Great professional and welcoming work from Paul Mathews to help get my purchase over the line. Would recommend. My purchase wasn't simple and took a lot of work from all sides to get everything done. Paul always kept me up to date with what was going on and communicated well with my solicitor. Thank you so much for everything.

Shawn Β· 2 September 2025

Agent replied Β· 9 October 2025

Hi Shawn, thank you for your great patience. I hope you will be very happy in your new home and enjoy living there for years to come.

5/5

Google

We would like to thank Paul Matthews and his team for helping and guiding us as a family through an executors sell of our late parents house. Paul kept us informed personally and made a difficult sell easier by his professionalism.

Darren Β· 3 August 2024

Agent replied Β· 31 December 2024

Thank so much for your review. You have been a truly great client. Took a while but got there in the end.

5/5

Google

Get service from Paul and the team paul is a very relaxed person who was on the end of the phone if needed sold our house in the first day which was great. Many thanks again Paul.

Jacqueline Β· 29 September 2024

Agent replied Β· 26 February 2025

Hi Jackie, thank you for your review and delighted you were happy with our service. I wish you all the very best going forward.

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Read Belvoir's Google reviews

Questions about Belvoir Bournemouth

How many reviews does Belvoir Bournemouth have?

Belvoir's Bournemouth office has 252 reviews across two platforms: 239 on Google, 13 on AllAgents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Belvoir Bournemouth's rating?

Belvoir Bournemouth is rated 4.6 out of 5 across all 252 reviews, and 4.7 out of 5 on Google from 239 reviews, checked 9 October 2026.

Where is Belvoir's Bournemouth office?

Belvoir Bournemouth, 122-124 Castle Lane West, Bournemouth BH9 3JU.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.