Trusted Agent profile · Bournemouth, Christchurch and Poole
★★★★★
233 reviews across 2 platforms
367 Wimborne Road, Bournemouth, BH9 2AQ, Bournemouth, Christchurch and Poole, BH9 2AQ
Fox & Sons's office in Bournemouth, Christchurch and Poole, at 367 Wimborne Road, is rated 4.5 out of 5 across 233 reviews on two platforms, including 232 Google reviews rated 4.5.
Every review we hold for the Bournemouth, Christchurch and Poole office, from every platform, shown as written. First names only.
5/5
GoogleWe cannot fault the letting team at Fox and Sons. Our tenant gave notice and Karen and Kelsey found a new tenant, took references and placed in situ within one week of our property being vacated. A very prompt and professional service all round.
Thankyou so much for your amazing review. A pleasure as always to look after you. Many thanks Karen Akerman - Senior Lettings Manager
5/5
GoogleOur company, G W B Finance Ltd., have been letting properties in and around Bournemouth for many years and experienced many different agents. Fox and Sons in Winton are simply brilliant. Led by the outstanding Karen Akerman, her team are thoroughly professional and always quick to be as helpful as possible, with a smile in their attitude. Nothing is too much trouble and they remove all the hassle that otherwise we would have to deal with. These are just a few of the reasons why we have used them almost exclusively, and will continue to do so.
Thankyou for the lovely feedback.. we have always done a lot of business for a long time now and will always do so in the future for you also. Thankyou again Karen Akerman - Lettings Manager
5/5
GoogleThe team at Fox and Sons lettings department, have all been superb. As a landlord, I need an agent that responds quickly a d effi iently to my needs. I can say without hesitation, that I would recommend their services without hesitation. They are easy and friendly to deal with and highly knowledgeable and experienced. They have steered me in the right direction and efficiently provided excellent tenants. I feel totally confident in their ability to offer a thoroughly professional service!
Thankyou Mr Berman.. what lovely feedback and appreciate you taking the time to do it always. Cannot do our job without great landlords like yourself. Nice to do business and thanks again..
1/5
GoogleI've never come across to such a bad estate agent like this! Never answer the phone, emails or call back! I don't even know how people can rent from this agency! Mistery 😏 Shame that I couldn't give 0 star!
Thank you for your review. Please be advised that we certainly do respond to emails/calls and achieve 5 Star reviews on here. If I can contact you directly to discuss further it would be appreciated. Demand is extremely high unfortunately for applicants to properties available so phone lines are extremely busy. Many thanks however. Karen Akerman - Senior Lettings Manager
5/5
GoogleI selected Fox & Sons to provide full management letting services for my one-bedroom Bournemouth flat. After advertising the property, they found tenants within within the next 24 hours. All subsequent administrative routines were completed promptly and efficiently. It was a pleasure dealing with Karen, Kelsey and Claire and I have no hesitation in recommending Fox & Sons to potential clients.PositiveResponsiveness, Professionalism
Thank you so much for the great review and thank you also for being great landlords. Pleasure doing business with you and always here for you too. Kind regards - Karen Akerman - Senior Lettings Manager
5/5
GoogleFox and Sons Winton office has been managing our 2 rentals for few years now. They provide excellent, professional and timely service which has always provided good hassel free tenants. Highly recommend.
Thank you Rajan for the 5 star review. Very much appreciated. Karen Akerman - Senior Lettings Manager
5/5
GoogleBrilliant service from Kelsey, I moved into my first flat during the Christmas period. She went above and beyond to ensure everything was done quickly and smoothly to make sure I could move in before the new year and no questions were ever too much.
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAgents were very helpful. They guided me through the process from start to finish. The property was shown to a large number of viewers in a short space of time, and the buyer was helped to get his mortgage by Fox & Sons. The only issue was the slow pace of negotiations as one of the solicitors had endless questions.
5/5
GoogleKelsey was fantastic and answered any questions we had straight away! We felt super comfortable throughout the rental process.PositiveResponsiveness, Professionalism
Thank you so much for your great feedback! Very much appreciated. Karen Akerman - Senior Lettings Manager
5/5
GoogleExcellent service from Abbey Northway & Jasmine King throughout our whole process. Very reassuring, kept us updated with all updates and provided us with answers to all questions. Very happy with our journey with Fox & Sons. Would highly recommend!
5/5
GoogleI have been renting with fox and sons for a while now and into my second home through them I chose to stay with fox and sons because they are fast and effective and always happy to help.
Kayla Mowlam thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleI cannot recommend Jennifer Pierce enough! She got us a fantastic deal on our mortgage and has been an absolute pleasure to work with. She explained every step of the process and was on hand to answer all of the questions we had. We’ll certainly be coming back to Jennifer and Fox & Sons for any mortgage in the future.
5/5
GoogleFantastic, friendly team who worked with me on my house purchase. Brilliant communication from start to finish and honestly bent over backwards to help me with the purchase and the move. What a great experience working with them, highly recommended
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleWe felt really happy to receive such great service from Simon Cruwys. Simon helped us throughout the buying process of our flat, he's friendly, approchable and gave us the adequate and clear information about the property we liked. Simply a great service!
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleNever answers the phone, called thursday/friday/saturday and left numerous voicemails... Requested details via rightmove and email to then see the property has already let agreed this morning.. Pretty shoddy administration clearly so will be using another agent.
Hello Alex, I am sorry you feel this way please email me at complianceresidential@sequencehome.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
Googlemany thanks to all the staff at Fox and Sons for their proffesional help with the aid of seeing me through the rental process and their cheerful manor.
Thank you so much for the 5 star review and lovely comments. Very much appreciated. Karen Akerman - Senior Lettings Manager
5/5
GoogleIts great job done by Jennifer (Mortgage adviser). She has advised very nicely. Got the mortgage offer in just one week time.
Many thanks Alpesh for your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleBeen using Fox and Son for over 4 years on a find tenant service. Very happy. All tenants been of a hood quality showing Kelsey and Karen do their research and know their stuff. Would highly recommend.
Thankyou very much Paul for giving us a glowing review. Very much appreciated. Karen Akerman - Senior Lettings Manager
5/5
GoogleVery happy with the service. I am a landlord and rented out a property. I highly recommend the professionalism and quick responses to queries. They found great tenants and dealt with all the paperwork quickly and also helped with sourcing tradesmen for various jobs that needed doing. I have used them previously and will definitely use again. Excellent .PositiveResponsiveness, Professionalism
Hi Lorna... Thankyou so much. Very much appreciated and for you taking the time to do this review. Absolute pleasure to do business with you. Here anytime you need us. Take care and be safe. Karen Akerman - Lettings Manager
1/5
TrustpilotA very disappointing rental experience
A very disappointing rental experience, this agency are unprofessional in terms of tenant management.
5/5
GoogleWe have been looked after by the lettings team at Fox &Sons, Winton branch since 2020. The service they provide is exceptional.
Hi Christopher, thank you for sharing your positive experience with our lettings team at Fox & Sons, Winton branch. We are thrilled to hear that you found our service exceptional. If you need any further assistance, feel free to reach out to us.
5/5
GoogleI've used Fox And sons before in London just a professional company from start to finish totally recommend winton Bournemouth for lettings
Thank you so much Paul for your 5 * review. Makes our day! Karen Akerman - Senior Lettings Manager
5/5
GoogleKelsey and Karen are amazing! Their professionalism is fantastic, their both incredibly responsive and are honest with their thoughts & opinions. I’d highly recommend them to fully manage, support and advise re letting your property. I’ve learnt so much from them and trust them immensely! Thank you ladies.PositiveResponsiveness, Professionalism, Value
Thank you Laura for taking the time to give us such a lovely review. This is how we do business and it’s lovely to hear we are doing a great job for you. Thank you again. Karen Akerman - Senior Lettings Manager
5/5
GoogleBrilliant service from Jack, very helpful & friendly, made everything easy! Thank you
Thanks for the excellent 5* review Laura! Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Fox & Sons's Bournemouth, Christchurch and Poole office has 233 reviews across two platforms: 232 on Google, 1 on Trustpilot.
Fox & Sons Winton is rated 4.5 out of 5 across all 233 reviews, and 4.5 out of 5 on Google from 232 reviews.
Fox & Sons Winton, 367 Wimborne Road, Bournemouth, BH9 2AQ, Bournemouth, Christchurch and Poole, BH9 2AQ.
