Trusted Agent profile · Bournemouth, Christchurch and Poole

Fox & Sons Winton reviews in Bournemouth, Christchurch and Poole

4.5

★★★★★ Excellent

272 reviews across 2 platforms

367 Wimborne Road, Bournemouth, BH9 2AQ, Bournemouth, Christchurch and Poole, BH9 2AQ

Fox & Sons's office in Bournemouth, Christchurch and Poole, at 367 Wimborne Road, is rated 4.5 out of 5 across 272 reviews on two platforms, including 271 Google reviews rated 4.5.

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4.5 / 5

271

Reviews on Google

This office

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1

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Bournemouth, Christchurch and Poole office, from every platform, shown as written. First names only.

5/5

Google

Excellent service. Managed to arrange a tenant literally within a few days notice! Very helpful & professional

Billy · 11 May 2026

Agent replied · 11 October 2026

Thank you for sharing your experience with us! We are thrilled to hear that our team was able to assist you quickly and efficiently. We pride ourselves on providing excellent service and professionalism to all of our clients. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Top service, top people

A · 11 August 2026

Agent replied · 11 October 2026

We are delighted to hear that our service and team have exceeded your expectations. Thank you for choosing our business and for your positive feedback! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I found Karen & Kelsey very helpful & understanding.iam a landlord and they found the right tenants for me very quickly, I would definitely recommend fox & son

Gayeanne · 11 February 2026

Agent replied · 11 October 2026

Thankyou Gayeanne for your 5 Star review for us. Makes our day! Pleasure. Karen Akerman - Senior Lettings Manager

5/5

Google

Exceptional service. We purchased a flat through Fox and Sons with Jack's assistance. He was always very helpful, efficient and professional. He was prompt to answer our queries and to return calls. Also, he was a great go-between with the solicitors and did everything he could to ensure the purchase went smoothly. We are very grateful to him and were impressed by the whole team at Fox and Sons. Thank you all.

Cherry · 27 September 2024

Agent replied · 25 October 2024

Thank you for your thoughtful 5* review Cherry! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

From the outset, Karen and Kelsey at Fox and Sons have been helpful, knowledgeable and genuinely supportive. They have been exceptionally responsive in keeping me informed at every step, as well as responding credibly to any questions I had. Communication is always prompt, clear and detailed. This has enabled an efficient smooth process and move-in day was seamless. Karen and Kelsey are both very professional and dealt with any issues or management needs proactively. They take great pride in their work, I highly respect them and needless to say would recommend them to anyone looking to rent a property.

Kelly · 4 August 2025

5/5

Google

Great experience with Kelsey and Karen in the lettings team. Found reliable tenants quickly, communication was excellent and it’s been a smooth process!

Amber · 11 March 2026

Agent replied · 11 October 2026

Thankyou so much Amber! We love a 5 star review! Very much appreciate that. Thanks again and always a pleasure! You were amazing also! Karen Akerman - Senior Lettings Manager

5/5

Google

Karen and Kelsey were great, guided us through the whole process of renting out our property. Proactive and prompt with responses. Would highly recommend! A big thank you to Karen and Kelsey

Hisan · 28 February 2024

Agent replied · 25 October 2024

Thankyou very much for taking the time to give us a 5 star review! Made our day and very much appreciated! Karen Akerman - Senior Lettings Manager

4/5

Google

Ver professional staff in lettings found me a nice little flat in Bournemouth Vey prompt and courteous service Thankyou girls

Robert · 11 March 2026

Agent replied · 11 October 2026

Thank you Robert. We love a 5 star review from our tenants, and finally got you in lol!! Have fun! Karen Akerman - Senior Lettings Manager

5/5

Google

Thank you to Kelsey and Karan - Fox & Sons lettings Bournemouth. Both have been very helpful throughout the process and extremely efficient when responding to questions / finalising the let.

Josh · 28 February 2024

Agent replied · 25 October 2024

Thank you for your terrific 5* review and recommendation Josh. Best wishes, Lucy, Customer Relations.

5/5

Google

Thank you Kelsey and team you made finding and moving into our home so easy for me and my family .

Cheryl · 26 August 2024

Agent replied · 25 October 2024

Thank you for your thoughtful 5* review Cheryl! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Five stars well deserved. The team are amazing and very knowledgeable. Would definitely recommend

Lorraine · 11 April 2026

Agent replied · 11 October 2026

Thank you for the glowing feedback! We are thrilled to hear that you had such a positive experience with our team. We pride ourselves on our expertise and are always happy to share it with our customers. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I used Fox & sons for renting my property . The communication during the process was great. I was provided with updates and all my questions were answered promptly. The process was not rushed in order to find any tenants, the agency took time to ensure that the right tenants for the property were found, all the checks were completed and shared with me. Very much satisfied with their wonderful service. A big thank you to all the staff for all their help and support!

H · 26 October 2023

Agent replied · 25 October 2024

Hello. Reading your comments has made our day completely. Thank you so very much and lovely doing business with you. Very much appreciated. Karen Akerman - Senior Lettings Manager

5/5

Google

We recently moved from South Africa, and hadn’t had much knowledge of the property rental industry in the UK, however the team at Fox and Sons made our second property move so smooth and explained everything in detail! It was a pleasure dealing with Kelsey and Karen, genuine people and company to deal with as a tenant. Not forgetting an amazing welcome box we received, the cherry on top when moving into our new home 🏡 Thank you ladies x

Kailie · 26 October 2023

Agent replied · 25 October 2024

What a lovely review… thankyou! Made our day.. it was a pleasure looking after you… always here if needed.. Thank you again.. Karen Akerman - Senior Lettings Manager

5/5

Google

These people are angels! Nothing has been too much trouble. Karen (Lettings Manager)and her truly excellent team could not have been more helpful throughout. Everything was attended to quickly, efficiently, and professionally and somehow they managed to keep me calm! Absolutely recommend 100%.

Lyn · 26 October 2022

Agent replied · 25 October 2024

Hello Lyn.. what lovely words from you and thank you so much for the glowing review. Made our day that’s for sure. Thankyou from myself and the Lettings team. Great team work from us all including you. Thankyou again. Karen Akerman - Senior Lettings Manager

5/5

Google

We would like to thank to all team fox&son during our buying a flat process, specially Naomi and Jake they have been fantastic Communication for process move quickly be very impressed. Every details has managed with care. We definitely do business with them again Thanks again for Naomi and Jack for all your effort Bayram and Anil Kuzu

Bayram · 20 November 2024

Agent replied · 11 December 2024

Many thanks for your fantastic 5* review Bayram. I will of course pass on your kind hearted words to our Bournemouth branch. Best wishes, Lucy, Customer Relations.

5/5

Google

Kelsey was brilliant! The whole process from start to finish was very smooth, efficient and easy to do. Fox and Sons are overall a very friendly, bubbly, helpful team! My partner and I will definitely be using them again when we need to find another property in the future!🤩 …

Rachel · 26 October 2021

Agent replied · 25 October 2024

Thankyou Rachel... made our day to get your review and we try our best to give a friendly and honest service. Thankyou again. Always a pleasure. Karen Akerman - Lettings Manager

5/5

Google

Just rented a lovely flat through fox and sons lettings and could not have been more pleased with their service!!! The girls (especially Kelsey and Karen) helped me no end with the property and today I stepped through the door for the first time and I'm absolutely over the moon!!! Thanks guys!!!!PositiveResponsiveness, Quality, Professionalism

Leanne · 26 October 2020

Agent replied · 25 October 2024

So glad you are happy with the apartment, all came together in the end between us all and sure you will love living there.. thank you for the lovely review. Always here if you need us.. thanks Karen and Kelsey.

5/5

Google

Another efficient first class let from the team at Fox and Sons. Your best port of call for Bournemouth lets!

Lucille · 6 January 2026

Agent replied · 9 January 2026

Thank you Lucille… pleasure as always! Karen Akerman - Senior Lettings Manager

5/5

Google

Many thanks to Karen and her angels in finding me a nice tenant for my Bournemouth flat. Charming gals.

Roxammon · 28 May 2024

Agent replied · 25 October 2024

roxammon thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

As a first time landlady I had so many questions and worries. My agent is Kelsey Akerman and I describe her as an angel in disguise. She took every worry and fixed every solution,guiding me throughout and making this a truly amazing experience, going above and beyond her role. Fox and Sons offer everything you need to get started and stay feeling secure that your property is truly in the right hands Thank you all sincerely

Sonia · 26 October 2023

Agent replied · 25 October 2024

Thank you so much for your lovely review! We try to look after our clients any way we can and this sort of review is music to our ears! Thank you again! Karen Akerman - Senior Lettings Manager

5/5

Google

Kelsey Akerman is the most helpful person in the company I had some problems with my deposit refund and the Deposit team wasn't very helpful, only Kelsey Akerman had the will to help answering my emails inmediatly and doing everything possible to help. I'm very happy with this very nice and helpful agent

Rbf · 27 October 2019

Agent replied · 25 October 2024

Hello. Thankyou so much for the lovely feedback. Always here to assist on all areas. Very much appreciated.

5/5

Google

Chris recently dealt with my property sale, can’t fault him or the the team at all. It was a complex sale involving shared ownership, lease packs and multiple solicitors, but ultimately was a very smooth process. Every time I had had a query or called I was answered promptly, which really helped me feel at ease with the process as a first time seller. Would certainly use them again. Again thanks Chris and team.PositiveResponsiveness, Quality, Professionalism, Value

Corie · 26 October 2021

5/5

Google

A very helpful and professional team. The application process was quick and smooth. I would definitely recommend this agency

Joanna · 11 December 2025

Agent replied · 11 October 2026

Many thanks for your great 5 star review! Karen Akerman - Senior Lettings Manager

5/5

Google

Fox and Sons have been great at securing me a property to rent in no time at all. They carried out all referencing quickly and stayed in touch throughout the process. The agents have been very helpful and great at explaining each part of the process as a first time renter. Thanks so much!

Kerri · 25 October 2024

Agent replied · 8 November 2024

Thankyou Kerri for an amazing 5 star review! Very much appreciated. Karen Akerman - Senior Lettings Manager

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