Every review we hold for the Bournemouth, Christchurch and Poole office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service. Managed to arrange a tenant literally within a few days notice! Very helpful & professional
Billy · 11 May 2026
Agent replied · 11 October 2026
Thank you for sharing your experience with us! We are thrilled to hear that our team was able to assist you quickly and efficiently. We pride ourselves on providing excellent service and professionalism to all of our clients. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleTop service, top people
A · 11 August 2026
Agent replied · 11 October 2026
We are delighted to hear that our service and team have exceeded your expectations. Thank you for choosing our business and for your positive feedback! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI found Karen & Kelsey very helpful & understanding.iam a landlord and they found the right tenants for me very quickly, I would definitely recommend fox & son
Gayeanne · 11 February 2026
Agent replied · 11 October 2026
Thankyou Gayeanne for your 5 Star review for us. Makes our day! Pleasure.
Karen Akerman - Senior Lettings Manager
★★★★★ 5/5
GoogleExceptional service. We purchased a flat through Fox and Sons with Jack's assistance. He was always very helpful, efficient and professional. He was prompt to answer our queries and to return calls. Also, he was a great go-between with the solicitors and did everything he could to ensure the purchase went smoothly. We are very grateful to him and were impressed by the whole team at Fox and Sons. Thank you all.
Cherry · 27 September 2024
Agent replied · 25 October 2024
Thank you for your thoughtful 5* review Cherry! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom the outset, Karen and Kelsey at Fox and Sons have been helpful, knowledgeable and genuinely supportive. They have been exceptionally responsive in keeping me informed at every step, as well as responding credibly to any questions I had. Communication is always prompt, clear and detailed. This has enabled an efficient smooth process and move-in day was seamless. Karen and Kelsey are both very professional and dealt with any issues or management needs proactively. They take great pride in their work, I highly respect them and needless to say would recommend them to anyone looking to rent a property.
Kelly · 4 August 2025
★★★★★ 5/5
GoogleGreat experience with Kelsey and Karen in the lettings team. Found reliable tenants quickly, communication was excellent and it’s been a smooth process!
Amber · 11 March 2026
Agent replied · 11 October 2026
Thankyou so much Amber! We love a 5 star review! Very much appreciate that. Thanks again and always a pleasure! You were amazing also!
Karen Akerman - Senior Lettings Manager
★★★★★ 5/5
GoogleKaren and Kelsey were great, guided us through the whole process of renting out our property. Proactive and prompt with responses. Would highly recommend! A big thank you to Karen and Kelsey
Hisan · 28 February 2024
Agent replied · 25 October 2024
Thankyou very much for taking the time to give us a 5 star review! Made our day and very much appreciated!
Karen Akerman - Senior Lettings Manager
★★★★★ 4/5
GoogleVer professional staff in lettings found me a nice little flat in Bournemouth
Vey prompt and courteous service
Thankyou girls
Robert · 11 March 2026
Agent replied · 11 October 2026
Thank you Robert. We love a 5 star review from our tenants, and finally got you in lol!! Have fun!
Karen Akerman - Senior Lettings Manager
★★★★★ 5/5
GoogleThank you to Kelsey and Karan - Fox & Sons lettings Bournemouth. Both have been very helpful throughout the process and extremely efficient when responding to questions / finalising the let.
Josh · 28 February 2024
Agent replied · 25 October 2024
Thank you for your terrific 5* review and recommendation Josh. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you Kelsey and team you made finding and moving into our home so easy for me and my family .
Cheryl · 26 August 2024
Agent replied · 25 October 2024
Thank you for your thoughtful 5* review Cheryl! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFive stars well deserved. The team are amazing and very knowledgeable. Would definitely recommend
Lorraine · 11 April 2026
Agent replied · 11 October 2026
Thank you for the glowing feedback! We are thrilled to hear that you had such a positive experience with our team. We pride ourselves on our expertise and are always happy to share it with our customers. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI used Fox & sons for renting my property . The communication during the process was great. I was provided with updates and all my questions were answered promptly. The process was not rushed in order to find any tenants, the agency took time to ensure that the right tenants for the property were found, all the checks were completed and shared with me. Very much satisfied with their wonderful service.
A big thank you to all the staff for all their help and support!
H · 26 October 2023
Agent replied · 25 October 2024
Hello. Reading your comments has made our day completely. Thank you so very much and lovely doing business with you. Very much appreciated.
Karen Akerman - Senior Lettings Manager
★★★★★ 5/5
GoogleWe recently moved from South Africa, and hadn’t had much knowledge of the property rental industry in the UK, however the team at Fox and Sons made our second property move so smooth and explained everything in detail! It was a pleasure dealing with Kelsey and Karen, genuine people and company to deal with as a tenant.
Not forgetting an amazing welcome box we received, the cherry on top when moving into our new home 🏡
Thank you ladies x
Kailie · 26 October 2023
Agent replied · 25 October 2024
What a lovely review… thankyou! Made our day.. it was a pleasure looking after you… always here if needed.. Thank you again..
Karen Akerman - Senior Lettings Manager
★★★★★ 5/5
GoogleThese people are angels! Nothing has been too much trouble. Karen (Lettings Manager)and her truly excellent team could not have been more helpful throughout. Everything was attended to quickly, efficiently, and professionally and somehow they managed to keep me calm! Absolutely recommend 100%.
Lyn · 26 October 2022
Agent replied · 25 October 2024
Hello Lyn.. what lovely words from you and thank you so much for the glowing review. Made our day that’s for sure. Thankyou from myself and the Lettings team. Great team work from us all including you. Thankyou again. Karen Akerman - Senior Lettings Manager
★★★★★ 5/5
GoogleWe would like to thank to all team fox&son during our buying a flat process, specially Naomi and Jake they have been fantastic Communication for process move quickly be very impressed. Every details has managed with care.
We definitely do business with them again
Thanks again for Naomi and Jack for all your effort
Bayram and Anil Kuzu
Bayram · 20 November 2024
Agent replied · 11 December 2024
Many thanks for your fantastic 5* review Bayram. I will of course pass on your kind hearted words to our Bournemouth branch. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKelsey was brilliant! The whole process from start to finish was very smooth, efficient and easy to do. Fox and Sons are overall a very friendly, bubbly, helpful team! My partner and I will definitely be using them again when we need to find another property in the future!🤩 …
Rachel · 26 October 2021
Agent replied · 25 October 2024
Thankyou Rachel... made our day to get your review and we try our best to give a friendly and honest service. Thankyou again. Always a pleasure. Karen Akerman - Lettings Manager
★★★★★ 5/5
GoogleJust rented a lovely flat through fox and sons lettings and could not have been more pleased with their service!!!
The girls (especially Kelsey and Karen) helped me no end with the property and today I stepped through the door for the first time and I'm absolutely over the moon!!!
Thanks guys!!!!PositiveResponsiveness, Quality, Professionalism
Leanne · 26 October 2020
Agent replied · 25 October 2024
So glad you are happy with the apartment, all came together in the end between us all and sure you will love living there.. thank you for the lovely review. Always here if you need us.. thanks Karen and Kelsey.
★★★★★ 5/5
GoogleAnother efficient first class let from the team at Fox and Sons. Your best port of call for Bournemouth lets!
Lucille · 6 January 2026
Agent replied · 9 January 2026
Thank you Lucille… pleasure as always!
Karen Akerman - Senior Lettings Manager
★★★★★ 5/5
GoogleMany thanks to Karen and her angels in finding me a nice tenant for my Bournemouth flat. Charming gals.
Roxammon · 28 May 2024
Agent replied · 25 October 2024
roxammon thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAs a first time landlady I had so many questions and worries.
My agent is Kelsey Akerman and I describe her as an angel in disguise. She took every worry and fixed every solution,guiding me throughout and making this a truly amazing experience, going above and beyond her role.
Fox and Sons offer everything you need to get started and stay feeling secure that your property is truly in the right hands
Thank you all sincerely
Sonia · 26 October 2023
Agent replied · 25 October 2024
Thank you so much for your lovely review! We try to look after our clients any way we can and this sort of review is music to our ears! Thank you again!
Karen Akerman - Senior Lettings Manager
★★★★★ 5/5
GoogleKelsey Akerman is the most helpful person in the company I had some problems with my deposit refund and the Deposit team wasn't very helpful, only Kelsey Akerman had the will to help answering my emails inmediatly and doing everything possible to help.
I'm very happy with this very nice and helpful agent
Rbf · 27 October 2019
Agent replied · 25 October 2024
Hello. Thankyou so much for the lovely feedback. Always here to assist on all areas. Very much appreciated.
★★★★★ 5/5
GoogleChris recently dealt with my property sale, can’t fault him or the the team at all. It was a complex sale involving shared ownership, lease packs and multiple solicitors, but ultimately was a very smooth process. Every time I had had a query or called I was answered promptly, which really helped me feel at ease with the process as a first time seller. Would certainly use them again. Again thanks Chris and team.PositiveResponsiveness, Quality, Professionalism, Value
Corie · 26 October 2021
★★★★★ 5/5
GoogleA very helpful and professional team. The application process was quick and smooth. I would definitely recommend this agency
Joanna · 11 December 2025
Agent replied · 11 October 2026
Many thanks for your great 5 star review!
Karen Akerman - Senior Lettings Manager
★★★★★ 5/5
GoogleFox and Sons have been great at securing me a property to rent in no time at all. They carried out all referencing quickly and stayed in touch throughout the process. The agents have been very helpful and great at explaining each part of the process as a first time renter. Thanks so much!
Kerri · 25 October 2024
Agent replied · 8 November 2024
Thankyou Kerri for an amazing 5 star review! Very much appreciated.
Karen Akerman - Senior Lettings Manager
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