5/5
GoogleGreat estate agent fast move-in process lovely people and great company to deal with.
Agent replied · 25 October 2024
Thank you very much for your 5 star rating… pleasure looking after you.. Karen Akerman - Senior Lettings Manager
Trusted Agent profile · Bournemouth, Christchurch and Poole
Fox & Sons Winton reviews in Bournemouth, Christchurch and Poole
★★★★★
233 reviews across 2 platforms
367 Wimborne Road, Bournemouth, BH9 2AQ, Bournemouth, Christchurch and Poole, BH9 2AQ
Fox & Sons's office in Bournemouth, Christchurch and Poole, at 367 Wimborne Road, is rated 4.5 out of 5 across 233 reviews on two platforms, including 232 Google reviews rated 4.5.
Reviews
Every review we hold for the Bournemouth, Christchurch and Poole office, from every platform, shown as written. First names only.
Google5/5
GoogleThe fox and sons team has been very helpful with every query since start and the moving in has been very smooth. Recommend them difenitely.
Agent replied · 25 October 2024
Thank you so much for your fantastic review! Made our day! Karen Akerman Senior Lettings Manager
1/5
GoogleLANDLORDS BEWARE - they will enter your flat without your permission, fail to tell you about complaints about your tenants, consistently not pay your rental earnings each month and lose your keys and claim you never gave them a set. Utterly useless.
Agent replied · 9 January 2025
Hello Mr Nailor, we don’t recognise your name as a landlord of ours, do you have the correct company? Please advise and can assist further. Thankyou
5/5
GoogleI let my property through Fox and Sons Lettings and have always had excellent service, they are fast to respond and always go above and beyond to help me with any queries.
Agent replied · 25 October 2024
Thanks so much for your lovely feedback email to us. Makes our day and very much appreciated. Lovely doing business with you! Karen Akerman - Lettings Manager
5/5
GoogleKelsey always has been so awesome to us as tenant, always responsive and very professional, she is amazing! Thank you very much for all attention we have!! 100% recommend.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 25 October 2024
Thankyou very much. Kelsey is a credit to us for sure. Lovely to have such great feedback on the team and service. Appreciated. Karen Akerman - Lettings Manager
5/5
GoogleJust let our property through Fox & Sons. The whole process was explained very clearly by kelsey and Karen and they found a suitable tenant for us very quickly. Highly recommend and will be using again.
Agent replied · 25 October 2024
Thankyou so much for your lovely feedback. It was a pleasure to work with you and here for you anytime in the future. All the best Karen
1/5
GoogleOnly gave 1 star because couldn't post with zero. Absolutely awful. Have been waiting for our deposit to be returned for nearly a month (should be 10 days). We keep getting told it will be in our account, but still no deposit.
5/5
GoogleAnother smooth tenancy changeover thanks to a suburb team
Agent replied · 25 October 2024
Thank you so much for a 5 star review Sally..: makes our day! Karen Akerman - Senior Lettings Manager
5/5
GoogleVery happy with the professional service received from Fox and Sons Winton Bournemouth lettings department team in re-letting my apartment in such a short space of time and ensuring all relevant documents provided to me.
Agent replied · 25 October 2024
Thankyou Mr Bracken, great to hear you are happy with our service. Very much appreciated! Karen Akerman - Lettings Manager
4/5
GoogleFriendly staff but property was already let
Agent replied · 25 October 2024
Thanks so much for your review. Appreciated. Sorry we couldn’t help out on this occasion… always there to help.. thanks again. Karen Akerman - Senior Lettings Manager
5/5
GoogleGreat photos of property's their eye catching
Agent replied · 25 October 2024
Thank you very much for your great feedback and star rating. Very much appreciated. Karen Akerman - Senior Lettings Manager
2/5
GoogleAttempted to sell my flat with fox and sons. Very difficult to deal with, received a phone call a couple of weeks after signing initial contract where Darren stated that my flat was unmortgagable to try and get the flat price to be reduced- after asking why he explained that he was playing devils advocate. Initially brought the flat through them which was a positive experience, sellers beware.
5/5
GoogleBrilliant Team, they manage several properties on our behalf - they came highly recommended and have never let us down. A thoroughly professional and reliable team.
Agent replied · 25 October 2024
Thanks so much John for your lovely feedback. Very much appreciated and thanks for being an amazing landlord also!
5/5
GoogleI have a long relationship with the Winton Branch. This year Kelsey has worked particularly well for me and exceeded my expectations.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 25 October 2024
Thanks so much Euranis for the 5 star rating you have given us. Amazing feedback and glad Kelsey has looked after you! Always a pleasure to look after you.
5/5
GoogleExcellent and very professional agent
Agent replied · 25 October 2024
Thank you so much for your glowing review! Very much appreciated. Karen Akerman - Senior Lettings Manager
5/5
GoogleGood communication from Tom All the way through Which helped with the move Thank youPositiveResponsiveness
Agent replied · 25 October 2024
Hello, thank you so much for taking the time to provide a 5-star review.
5/5
GoogleFriendly staff at this branch, which provided a very professional and efficient service.
Agent replied · 25 October 2024
Thankyou so much for your 5 star review for our Lettings service we provided you. Very much appreciated. Always here if you need us. Many thanks Karen Akerman - Senior Lettings Manager
5/5
GoogleJennifer Pierce recently sourced me a mortgage at Fox and Sons in Winton. She was so responsive, helpful, personable, knowledgable trustworthy and transparent - above all this, she sourced me a great product! Very grateful for all the work she put in - a credit to this branch and her industryPositiveResponsiveness, Professionalism
5/5
GoogleGot us into our rental flat within days!!! Excellent service, polite, kind and very punctual. Definitely reccomend!PositiveResponsiveness, Professionalism
Agent replied · 25 October 2024
Thankyou Becky, what a lovely review! Very much appreciated and here to assist anytime. Stay Safe and enjoy your flat!
5/5
GoogleSold house within 6 weeks and then kept the pressure on the solicitors to achieve the soonest possible completion date. A really good back office team. I would certainly recommend to anyone looking for a trouble free sales process.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleUsed the mortgage broker service through Fox and Sons and had Edward Denham as our broker. He was professional, honest and really felt like he was on your side to get you the best deal. 100% would recommend using Ed to a friend.PositiveResponsiveness, Professionalism
5/5
GoogleGood service highly recommend
Agent replied · 25 October 2024
Many thanks for a 5 star review. Very much appreciated. Karen Akerman - Senior Lettings Manager
5/5
GoogleGreat communication, friendly and approachable staff.PositiveResponsiveness, Professionalism, Value
Agent replied · 25 October 2024
Thankyou so much for your lovely feedback. Very much appreciated. Karen Akerman - Lettings Manager
1/5
GoogleSlow and less responsive 😭 …
Agent replied · 25 October 2024
Hello, thank you for taking the time to leave a review of your experience with us. We're very sorry to see that there were issues. We take all of the feedback that we receive very seriously and will relay your views over to the branch for them to be aware of and assess in the future. Thank you again for your feedback. Best Regards
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
