Trusted Agent profile · Bourne
★★★★★
467 reviews across 1 platform
12a West Street, Bourne, PE10 9NE
Leaders Lettings's office in Bourne, at 12a West Street, is rated 4.8 out of 5 across 467 reviews on 1 platform, including 467 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Leaders Lettings won in 2026.
The Trusted Agent 2026 results for Leaders Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bourne office, from every platform, shown as written. First names only.
5/5
GoogleI recommend !!! Linzi is fantastic person. Always explain everything exactly. You don't have worry about appointment because arrange everything by email. You will get an answer and help very quick.
Thank you for this great review Agnieszka. We agree that Linzi is a fantastic person! We're glad you found our processes straight forward. Best wishes, from Hayley and the whole team here at RLS.
5/5
GoogleAmazing rental agents! They get the job done and communicate with you throughout the process. Christie Ivens was really supportive and worked hard and efficiently to help secure our home. 10/10
Thank you Dominika, for your super 5 star review of our service. Christie is delighted to see her 'shout out'. We wish you every happiness in your new home, from Hayley and whole team here at Rosedale Letting Specialists.
5/5
GoogleSophie was really helpful today, patiently answering all my questions as a first time tenant. Highly recommend!
Thanks for this lovely 5* review and recommendation Andrea. Sophie will love the special mention too! We wish you all the best in your new home.
5/5
GoogleKonnie was amazing, patient and professional, we had a unique circumstance but it did not deter her. In-fact.. the whole team go above and beyond! Very refreshing! Thank you team!
Thank you for the great feedback Sophie - it's really appreciated. Best wishes from Hayley and the whole team here at Rosedale Letting Specialists.
5/5
GoogleWorking to secure a rental with Laura Thrower & Rowena Bates was easy and friction-free, and I'd recommend them to anyone looking to rent a property in or around Peterborough.
Thanks for sharing this fabulous 5 star review Owen! Laura and Rowena are delighted with their personal mentions. Best wishes from Hayley and the whole team here at Rosedale Letting Specialists.
5/5
GoogleFrom start to finish Michael Palmer has been amazing, I wouldn't rent through anyone else! Michael is professional, knowledgable and friendly, he is quick to respond to any queries and extremely efficient. I couldn't recommend Rosedale enough!PositiveResponsiveness, Quality, Professionalism, Value
Thanks Dani - what a great review! We wish you every happiness for your continued tenancy. All the very best from Hayley and the whole team here at Rosedale Letting Specialists.
5/5
GoogleSam from Leaders came today to carry out the property inspection. She was very lovely, friendly, and professional during the visit. She made the whole process feel relaxed and comfortable, and she was happy to answer any questions. …
5/5
GoogleI can not thank Becky enough for all her help and support! I class myself as a worrier and she was so responsive and understanding of the fact I need lots of contact/ updates! She has made this process a lot less stressful! Thank you Becky!
Thank you Holly for taking the time to share your experience. Becky will be really pleased with the personal mention. She is a newer member of the team and is already demonstrating a passion for great client care! Thanks again and we wish you all the best for your tenancy. From Hayley and the team at Rosedale Letting Specialists.
5/5
GoogleToby at Rosedale was easy to get hold of, always called back when he was busy and did a thorough inventory check for us all. Pleasure to work with.
Thank you for your feedback Nigel. It's great to read how Toby has supported your journey. Best wishes from Hayley and all the team here at Rosedale Letting Specialists.
5/5
GoogleSam is well organised and came on time. I feel very comfortable when talking to her. I hope to see her again this time next year.
5/5
Googlevery sweet and extremely friendly staff
Dear Caitlyn Rae Ilett-Bridger We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleI have been a tenant with Rosedale for 8 years now and I would highly recommend them as a letting agency . Linzi and her team are friendly, professional and approachable . Any problems I have had have been dealt with efficiently and promptly . Great team and a great service .
Thank you Sarah - we feel a strong duty of care to our tenants, so it's great to read that this has followed through to your personal experience.
5/5
GoogleLeaders have been extremely helpful with helping us find our new property. It has been a quick & efficient process for us with minimal stress!🙂 They are always happy help with any queries we have had regarding our application process & every communication we have had with each agent has been very pleasant! Would highly recommend them!👍🏻
Hi Kelly Marie, thank you so much for your 5* review! It's great to hear that the process has been quick and efficient. We wish you all the best for your new home from all the team at Leaders.
5/5
GoogleThank you to Laura and Rowena for all of your help, very happy with the service I received
You are welcome Ross! I am pleased to hear you are happy with the service received and Thank You for taking the time to complete the review.
5/5
GoogleFantastic service, Rosedale lettings have been brilliant sorting out our new house, they have been friendly and efficient. Christie is lovely and has been very helpful. Would recommend!
Thank you for sharing your 5 star review of our service Damian. Christie is very happy with her 'shout out'. We wish you every happiness in your new home. From Hayley and the whole team here at Rosedale Letting Specialists.
5/5
GoogleHad a smooth and pleasant experience with Rosedale letting specialists. Christie Ivens was looking after my application and she has been very helpful and clear on the process. I felt very comfortable in the complete process. Thanks Christie.
Thank you Abhijeet for sharing a 5 star review and for Christie's special mention. We all appreciate your feedback. All the best, from Hayley and the team at RLS.
5/5
GoogleI am a landlord who recently used Leaders to let a house and manage for me. They have been excellent from start to finish... giving me advise, answering all my queries and ensuring the house is upto the standard required for a new tenant. I would highly recommend them.
Dear Arif, Thank you for this cracking 5* review and for sharing your experience. We pride ourselves on delivering excellent customer service so its great to know that is being received! We look forward to our continued relationship.
5/5
GoogleGreat communication, prompt and professional.
Dear Scrappy We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleI had Sam come and do a tenancy 6 month inspection today. She was so lovely, very chatty. Nothing but good things to say!
Dear Chloe Ford We greatly appreciate your 5-star review and the time you took to share your experience with Sam. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleRosedale have been perfect every step of the way - the staff seem very genuine, not pushy whatsoever. Applying to rent has never been easier. I'd like to personally thank Connie for really making us feel at ease and for always being on hand to resolve any queries.
Thank you for your review Paul - it is much appreciated! We certainly are a genuine bunch of humans. Konnie will be delighted with the personal mention. Thanks again, Hayley and all the team at Rosedale Letting Specialists
5/5
GoogleI had a lovely experience working with Chloe regarding finding a property to rent. I had a very tight deadline and she made it it happen. Very greatful and can sincerely recommend Rosedale for any renting needs.
Thank you Thomas for sharing your positive feedback and for detailing how Chloe and the team were able to achieve the dates you needed. We wish you every happiness in your new home, from Hayley and the team at RLS.
5/5
GoogleVery friendly and efficient!
Dear Steven Jucikas We greatly appreciate your 5-star review and the time you took to share your … More
1/5
GoogleWas going through the process to get a property. As I was about to get the place they tell me I failed referencing and decided to keep the money after telling me I have nothing to worry about pushing me to put down a holding deposit. As they are little thieves don’t go with these cowboys they will steal as much money as they can from you.
Dear Lhucid, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleWe have previously dealt with Rosedale during referencing for our let only property as tenant. Found them very helpful and professional. Linzi in particular was great.
Thanks for sharing your fab 5 star review Michael. Linzi is delighted with her personal mention. Best wishes to you from Hayley and the whole team here at RLS.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Leaders Lettings, Bourne won Platinum; Leaders Lettings, Northampton won Platinum; Leaders Lettings, Horsham won Platinum; Leaders Lettings, Nottingham won Gold; Leaders Lettings, Haywards Heath won Gold; Leaders Lettings, London won Gold; Leaders Lettings, Sudbury won Gold; Leaders Lettings, BH25 won Trusted Agent.
