Every review we hold for the Bourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRosedale were particularly understanding and helpful during my relocation to the UK. They were responsive and quick to reply to my queries. Christie Ivens was an especially wonderful contact, who helped us to navigate many of the procedures we had to go through. Thank you!
Lizzie · 22 June 2023
Agent replied · 21 June 2024
Thank you Lizzie for sharing your 5 star review! It's been a pleasure supporting your relocation back to the UK and we are glad you've been pleased with the process. Christie is delighted with her 'shout out'. Thanks again from Hayley and the whole team at RLS.
★★★★★ 5/5
GoogleMe and my partner have had a great experience with Rosedale so far. Their response times are very quick and whoever we speak to are always super friendly and helpful. Matthew in particular has been great at making the tenancy application go smoothly. Thanks Rosedale!
Alex · 22 June 2023
Agent replied · 21 June 2024
Thank you for your fab 5 star review Alex. The team are delighted with your feedback and Matthew is especially pleased with the 'shout out'. We wish you every success and happiness with your tenancy. From Hayley and the whole team here are Rosedale Letting Specialists.
★★★★★ 5/5
GoogleWe have been renting with rosedale for over a year now and they have always been so helpful and polite. Alysha has been amazing at helping us with everything we have needed doing and has been so polite, efficient and always gets the jobs fixed as quickly as possible. Cannot recommend enough, many thanks :)PositiveProfessionalism
Erini · 22 June 2022
Agent replied · 21 June 2024
Thank you for taking the time out to share your experience and for the feedback regarding the service you've received from Alysha. It's a great review to read and will give all of the team a boost. We very much hope you continue to enjoy your tenancy. All the best from Hayley and the team here at RLS.
★★★★★ 5/5
GoogleI am personally really happy with my experience. Konnie has been fabulous throughout our moving process. Konnie has been extremely informative and supportive of us throughout this time. Communication has been excellent, Konnie has been very responsive to any questions we have had regarding the property and our move. We are really happy and couldn’t thank you enough!PositiveResponsiveness, Quality, Professionalism, Value
Jaz · 22 June 2021
Agent replied · 21 June 2024
Dear Jaz (love your name by the way!), I'm so pleased to read your positive review and Konnie will be delighted with her mention. Communication is such an important part of our service, so thank you for acknowledging this. Wishing you a very happy onward tenancy, from Hayley and all the team at Rosedale Letting Specialists.
★★★★★ 5/5
GoogleKonnie and Jake made our experience easy from start to finish, I needed things completing fairly promptly due to end of tenancy on another property. Nothing was an issue and everything got to as quickly and smoothly as possible. On moving day Konnie made signing the tenancy easy and clear even though the current circumstances! Thank you so much, couldn’t recommend them both enough!
Morgan · 27 August 2020
Agent replied · 26 August 2024
Thank you Morgan for this fantastic review. Konnie and Jake will be really pleased with the personal mentions. We hope you have a very happy tenancy. From Hayley and all the team at RLS.
★★★★★ 5/5
GoogleIn fact I’m on the begging of my way and this is the first time I will be renting property trough Rosedale letting . However I’m very surprised and happy with a progress and commitment of the staff who was very helpful, polite and professional especially Chloe and Matthew. Thank you guys .
Monika · 22 June 2022
Agent replied · 21 June 2024
Thank you Monika for sharing your 5 star review of our service. Matthew and Chloe will be delighted with the mentions. We look forward to supporting you with your onward journey and handing you the keys to your new home very soon! Best wishes from Hayley and the team here at Rosedale Letting Specialists.
★★★★★ 5/5
GoogleHaving been a tenant with rosedale for the last 4+ years I can honestly say they was great and never had any issue with them or the landlord.
They have always been responsive and professional especially Tiana who has always been polite and responsive to any issues I may have had over the years. Five starsPositiveResponsiveness, Quality, Professionalism, Value
Andrew · 22 June 2021
Agent replied · 21 June 2024
Andrew - thanks for this super review! The team, and especially Tiana, will be so pleased to read your positive feedback over your lengthy tenancy. Best wishes, Hayley and all the team at RLS
★★★★★ 5/5
GoogleSam was very friendly during my 6 month house inspection and asked if everything was ok with the property.
Ruth · 29 October 2025
★★★★★ 5/5
GoogleLaura has been so attentive, efficient and professional. I received constant feedback on appointments setup to view prospective rental properties. She has been by far the best agent I have had the privilege to deal with. Thank you!!
Janice · 25 September 2023
Agent replied · 21 June 2024
Dear Janice Van Zyl
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe have recently dealt with Matthew in the Bourne office, and he has been very helpful, friendly and efficient in both arranging viewings and helping us with the application process. Matthew is always welcoming with a friendly and professional manner.
Bradley · 27 July 2023
Agent replied · 21 June 2024
Thank you Bradley for your fabulous 5 star review. Matthew is delighted with his personal mention. We wish you every happiness in your new home. From the whole team here at RLS.
★★★★★ 5/5
GoogleI have had a really good service from Laura and the team at Rosedale. They have acted really quickly and are always get back to me quickly. I am looking forward to moving in to my new rented property 🙂 …
Lucy · 22 June 2023
Agent replied · 21 June 2024
Thank you for your fab 5 star review Lucy! Laura is delighted with her personal mention. Wishing you every happiness in your new home, from Hayley and whole team at Rosedale Letting Specialists.
★★★★★ 5/5
GoogleThursday i saw a home, we got booked onto a virtual viewing the next day. By Monday we confirmed our application and by Tuesday the Let was agreed.
Quick, responsive, informative, good quality service.
I have not moved in yet but once the process is complete i will give another review.PositiveResponsiveness
Eugene · 22 June 2022
Agent replied · 21 June 2024
Thank you for taking the time to share your review Eugene. We always do what we can to make things happen promptly. Of course, there will often be factors outside of our control. However in this case it would seem the wind was blowing in the right direction and we were able to work together to achieve a positive result. We look forward to supporting your onward tenancy and wish you every happiness in your new home. All the very best from Hayley and the whole team at RLS.
★★★★★ 5/5
GoogleJordan provided a fantastic and efficient service when looking for our first rental property. Thanks to Jordan's guidance and excellent communications between us and the landlord we managed to get our application swiftly accepted. I would certainly recommend Jordan and the team to anyone looking for great service and quality properties.
Robin · 22 June 2022
Agent replied · 21 June 2024
Thank you for this fab review Robin and for sharing your experience of how Jordan supported your journey. All the best from Hayley and the whole team at Rosedale Letting Specialists.
★★★★★ 5/5
GoogleSam came today to do a house inspection, she was very nice, professional and had great conversation.
Overall a great house inspection, would highly recommend Sam for customer service.
Krystal · 23 March 2024
Agent replied · 21 June 2024
Thanks for a great 5* review Krystal. Sam is often out and about and doesn't get the recognition she deserves so thank you for taking the time to do this!
★★★★★ 4/5
GoogleI was visited today by Sam it’s always lovely to see her. Sam’s professionalism and friendliness is refreshing.
Donna · 16 March 2026
Agent replied · 16 April 2026
Dear Donna G,
Thank you for your 4-star review! We're delighted to hear that you had a … More
★★★★★ 5/5
GoogleThe professional and emotional support we have received from these amazing people has been outstanding!! It has been an uphill struggle but with Konnie and her amazing team they have gone above and beyond to ensure we move on with our new journey. I would personally like to thank Konnie and her team from my heart. I would highly recommend Rosedale!!
Stacey · 22 June 2020
Agent replied · 21 June 2024
Thank you Stacey for your very personal and thoughtful review. Konnie will be delighted to read your appreciation. Wishing you all the very best from Hayley and all the team at Rosedale Letting Specialists
★★★★★ 5/5
GoogleI’ve had a very pleasant experience with finding a home to rent through Laura @ Leaders. She has been very helpful and a pleasure to deal with. Laura has always responded to any queries I had straight away and kept me up to date during the viewings, applications, etc. The office staff at Bourne branch have always passed any messages I had on to Laura and the whole team are a credit to one another.
Conor · 22 April 2024
Agent replied · 21 June 2024
Thank you Conor! What a cracking review for Laura and the whole team! We understand how stressful times like these can be so it is lovely to hear of Laura's helpfulness and efficiencies. We hope you enjoy your new home.
★★★★★ 5/5
GoogleSAM visit us today , she was very friendly chatty warm charming person. Such nice experience.
Ernestas · 26 March 2026
Agent replied · 16 April 2026
Dear Ernestas
We greatly appreciate your 5-star review and the time you took to share your experience with Sam. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI would like to add a few positive words to already quite fruitful collection here. Definitely a good service provider and our special thanks goes to Becky, Tiana and especially Alysha for their responsive, attentive and professional support. Much appreciated and please keep up the good work!PositiveResponsiveness, Quality, Professionalism, Value
Ross · 22 June 2022
Agent replied · 21 June 2024
Thank you Ross - what a great review to read! Thank you for the special mentions too, which the team will love. Best wishes from Hayley and all the team at Rosedale Letting Specialists.
★★★★★ 5/5
GoogleI have had a fantastic experience with Rosedale Lettings. I have primarily dealt with Matthew & Konnie and they have been so kind and helpful. Nothing has been too much trouble and they have made the entire renting process so easy and straightforward. I would recommend Rosedale Lettings to anyone!
Beclovesgoats · 22 June 2022
Agent replied · 21 June 2024
Thank you Bec for this fab 5 star review. Both Matthew and Konnie are chuffed with their shout outs. We're pleased you found our processes straightforward as that's what we're always aiming for, in what can be quite an overwhelming industry at times! Best wishes from Hayley and the team here at RLS. (P.S. we also love goats ;) )
★★★★★ 5/5
GoogleI would 100% recommend Rosedale Letting Specialists, they have been so helpful at helping me rent my first house. Prompt replies and always really helpful from day 1. Thanks to Ronan for getting all the necessary documents to me when needed so it was a speedy process and being happy to meet to discuss my application whenever I needed :)
Emilie · 22 June 2020
Agent replied · 21 June 2024
Thanks Emilie for this great review. We wish you a very happy tenancy ahead......
★★★★★ 5/5
GoogleWe have been looking to rent a property in the Stamford area and have had really good service from Rosedale Letting Specialists, especially Laura and Toby. Very professional and have made it an easy process for us. Thank you!
Alice · 22 June 2023
Agent replied · 21 June 2024
Thank you for your fantastic 5 star review Alice - it's great to read about your positive experience. Laura and Toby are delighted with their mentions too! Best wishes for your home move, from Hayley and the whole team here at RLS.
★★★★★ 5/5
GoogleBecky has been really great. I know there (Rosedale's) response time is based on the landlord. However, she gives you confidence when the phone goes down she will actually chase. Made getting a sky dish and some other repairs much less stressful for us. Sophie also supports me sometimes and she is also excellent.PositiveResponsiveness
Jack · 27 August 2021
Agent replied · 21 June 2024
Thank you Jack for sharing your positive feedback. You're right that we do require a landlords authority before action can be taken, however you can always be sure we'll put the wheels in motion as soon as we are able to. Becky and Sophie will be pleased with the personal mentions - it's always lovely to see such acknowledgement. We hope you continue to enjoy your tenancy. Thanks again, from Hayley and all the team at Rosedale Letting Specialists.
★★★★★ 5/5
GoogleRosedale have been brilliant I was impressed with their support throughout the process. Contatance Dwyer was really helpful and looked after me as a new tenant, I would recommend Rosedale to anyone looking for a friendly professional service!
Gym · 22 June 2023
Agent replied · 21 June 2024
Thanks for sharing this super 5 star review 'Gym Ghost'! Konnie is delighted with her personal mention. Best wishes from Hayley and the whole team here at Rosedale Letting Specialists.
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