Every review we hold for the Bourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently worked with Leaders ~ Laura for viewing new houses, and I am thoroughly impressed. Their team was consistently polite and friendly, Their professionalism was evident in their detailed knowledge, and their communication was impeccable, always keeping me well-informed. I would gladly recommend Leaders to anyone in search of a new home. :)
Ankur · 22 May 2024
Agent replied · 21 June 2024
Thank you Ankur for this wonderful review. A recommendation is worth its weight in gold and the overall feedback for the team is appreciated. Enjoy your new home!
★★★★★ 5/5
GoogleI would highly recommend Rosedale's to any new Landlords. The service and advice i recieved from Natalie and the rest of the team throughout the process has been first class.
Hilary · 22 June 2022
Agent replied · 21 June 2024
Thank you Hilary for your 5 star review and for Natalie’s personal mention. She’ll be delighted to read your comments. Best wishes from Hayley and whole team here at Rosedale Letting Specialists
★★★★★ 5/5
GoogleGreat, friendly service! Linzi Taylor has been dealing
with me in the Bourne branch and she is so professional and deals with my enquires promptly. A delight to co operate with, 5 stars all the way!
Abi · 22 June 2021
Agent replied · 21 June 2024
Thank you Abi for taking the time to share a 5 star review. Linzi will be delighted with the personal mention too. We appreciate your feedback and look forward to continuing a great relationship. All the best from Hayley and the team at RLS.
★★★★★ 5/5
GoogleMy friends and colleagues rent with Rosedale Letting Specialists and they always talk about how they're so helpful. I know one thing, if I was going to . rent or let out a property. Rosedale is who I would choose.
Charlotte · 22 June 2020
Agent replied · 21 June 2024
Thanks Charlotte. It's great to hear that positive feedback. We know we can't please 'all of the people, all of the time', but we work very hard trying to keep as many people as we can happy! Thanks again, Hayley and the team at Rosedale Letting Specialists.
★★★★★ 5/5
GoogleFantastic, faultless and very comprehensive service by Matthew and the team at Leaders
Kevin · 24 November 2023
Agent replied · 21 June 2024
Thanks for the fantastic review Kevin! We are so pleased our services deserved the 5* review.
★★★★★ 5/5
GoogleThis will be the third time I have rented with Rosedale, and each time the levels of professionalism never cease to astound me. Any phone call, enquiry or maintenance issue has always been dealt with promptly, efficiently and in a reasonable time frame. I would definitely recommend anyone looking to move into the Bourne, Deepings or Stamford area to use them as a first port of call.
Mark · 22 June 2023
Agent replied · 21 June 2024
Thank you Mark for your super 5 star review. We're so pleased to have you returning to one of our properties and to read your positive feedback surrounding three separate properties is wonderful for the team. We wish you every happiness in your new home. Best wishes as always from Hayley and the whole team here at RLS.
★★★★★ 5/5
GoogleKonnie has been excellent in assisting moving into our new rental property and has helped with queries and questions in a very professional manner.
Tom · 13 January 2023
Agent replied · 12 January 2025
Thank you Tom for your 5 star review and for Konnie's personal mention, which she's delighted with. We hope you're very happy in your new home, from Hayley and the whole team here at Rosedale Letting Specialists
★★★★★ 5/5
GoogleI have been using Rosedales for over 10 years now and would definitely recommend. Linzi and the team have been there when needed and always quick to respond.PositiveResponsiveness, Professionalism
R · 22 June 2022
Agent replied · 21 June 2024
Thank you for this super 5 star review. 10 years is a long time to have experienced - so the recommendation is hugely appreciated. Many thanks from Hayley, Linzi and the whole team at RLS.
★★★★★ 5/5
GoogleLinzi has been outstanding in helping me rent my house out. Good communication and assistance every step of the way, nothing too much trouble. Would highly recommend.
Mr Long
Sam · 22 June 2022
Agent replied · 21 June 2024
Thanks Sam - Linzi is a star and we're glad you've experienced that too! Best wishes from Hayley and all the team at Rosedale Letting Specialists.
★★★★★ 5/5
GoogleHad a really fantastic experience with rosedale they have been very quick with everything and also helped me out with finding a home. Jake Appleby was very helpful through the whole process!PositiveResponsiveness, Quality, Professionalism, Value
Chloe · 22 June 2021
Agent replied · 21 June 2024
Thank you Chloe for sharing your positive feedback. We really appreciate you taking the time to do this and Jake is very pleased with the name drop! All the best from Hayley and the whole team at RLS.
★★★★★ 5/5
GoogleThe team at Rosedale is very professional, friendly, and easy to deal with. My main contact has been Tiana and she is absolutely brilliant. I'm very happy with the service they provide.PositiveResponsiveness, Quality, Professionalism, Value
Manuela · 22 June 2021
Agent replied · 21 June 2024
Thank you Manuela for taking the time to share your positive experience of the team. Tiana will be delighted with the personal mention. Wishing you all the best from Hayley and all the team at Rosedale Letting Specialists.
★★★★★ 5/5
GoogleI'm renting for the first time after a divorce, so I haven't got a clue what I'm doing! Everyone at Leaders has been so helpful and kind, from Charlotte my Move Manager, to Sophie and Sam at the Bourne Branch. A very positive experience!
Amanda · 23 September 2024
Agent replied · 23 October 2024
Thanks for the amazing review Amanda and the special mention for the team. I am happy to hear the team have ensured a positive experience. We wish you all the best in your new home.
★★★★★ 5/5
GoogleExcellent service from start to finish always in contact letting me know all procedures. Alysha was very professional and lovely to deal with. Would use Rosedale again 100%.
Joanne · 22 June 2022
Agent replied · 21 June 2024
What a lovely review! Thank you Joanne for sharing your experience of our service and in particular for mentioning how Alysha has represented the brand. Best wishes from Hayley and all the team at Rosedale Letting Specialists.
★★★★★ 5/5
GoogleMy first experience with a letting agent. Christie was very helpful. Explained the whole process thoroughly, including regular updates on a progress. Rosedale highly recommended. Thank you.
Svetlana · 22 June 2022
Agent replied · 21 June 2024
Thank you Svetlana for sharing your lovely review. Christie is delighted with the personal mention. Best wishes, from Hayley and all the team at RLS.
★★★★★ 4/5
GoogleOur experience with Rosedale has been brilliant. Becky was amazing right from the first phone call to picking up the keys to the property. I will most definitely recommend using them 👍🏾👍🏾👍🏾PositiveProfessionalism
Eric · 27 August 2021
Agent replied · 21 June 2024
Thank you Eric for your super positive review! We'd love to hear what more we could have done to achieve that special 5th star. Please do feel free to call the office with any additional feedback. Thank you for Becky's shout out, which she'll be over the moon with. We hope you are enjoying your new home. Thanks again from Hayley and all the team at RLS.
★★★★★ 5/5
GoogleHave just started moving today. Smooth transaction on the day of tenancy commencing. Thank you Christie!
KJRS · 22 June 2023
Agent replied · 21 June 2024
Thank you for your 5 star review! Best wishes from Hayley and the whole team here at RLS.
★★★★★ 5/5
GoogleThank you Christie, you've been very helpful and friendly, and have helped make this process easier and sorted things quickly. xxx
Samantha · 13 January 2023
Agent replied · 12 January 2025
Thank you for sharing your 5 star review of our service Samantha. Christie is very happy with her 'shout out'. We wish you every happiness in your new home. From Hayley and the whole team here at Rosedale Letting Specialists.
★★★★★ 5/5
GoogleCannot recommend Leaders enough, the whole team have exceptional customer service. They managed to get tennant’s into my property within no time at all and have looked after my property extremely well. Tiana has gone over and above catering for all of my needs as a landlord. Overall 5 star service and would encourage everyone to use their services!
Emily · 25 October 2023
Agent replied · 21 June 2024
Dear Emily Parker
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRosedale Letting Specialist, are unique in offering a genuine caring service, looking out for your best interest. They have their finger on the pulse, this can be seen with their excellent communication both verbal and written. They are pro-active and an example was Natalie's expertise in handling of the Selective licensing. They have a great professional team handling queries and any issues. I recently had a very unusual situation that could have put me in a difficult position, fortunately Hayley with the help of her team sorted a way out so that I could move forward.
Thank you once again, keep up the good work!!!PositiveResponsiveness, Quality, Professionalism, Value
Mahesh · 22 June 2021
Agent replied · 21 June 2024
Thank you so much for your review Mahesh. You know you can always count on us. When times get tough a managing agent can really show their worth. We appreciate you taking the time to share your experience. Thank you, from Hayley and all the team at RLS
★★★★★ 5/5
GoogleSam did our tenant inspection today. Brilliant lady. Thank you so much.
Crystal · 25 September 2025
Agent replied · 9 October 2025
Dear Crystal Millar
We greatly appreciate your 5-star review and the time you took to share your experience with Sam. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLaura at Leaders showed me the property I now rent and before being handed on to my dedicated property manager, she made everything nice and simple. I'd never rented before and was at a loss for some bits, but she was awesome and helped me get set up fairly smoothly.
James · 22 April 2024
Agent replied · 21 June 2024
Thanks for the excellent review James. It can be daunting renting for the first time, so it is wonderful to hear when the team have made it a smooth ride! We hope you enjoy your new home.
★★★★★ 5/5
GoogleExcellent service from Rowena and the whole team at Rosedale Lettings. Very knowledgeable and pro-active team that are quick to respond. Professional advice based on a wealth of experience and the business clearly has very slick systems and processes embedded to make the Customer Experience seamless. Can highly recommend using the services offered by Rosedale Lettings, who represent both landlords and tenants fairly.
Simon · 22 June 2023
Agent replied · 21 June 2024
Thanks for sharing this fabulous 5 star review Simon! Rowena is delighted with her personal mention. Best wishes from Hayley and the whole team here at Rosedale Letting Specialists.
★★★★★ 5/5
GoogleHaving previously been a tenant using rosedale lettings Id highly recommend them. Sophie and the team are very informative and helpful with any queries which you may have! Massive thank you rosedale for a stressfree process :)
Shelli · 14 January 2020
Agent replied · 12 January 2025
Thanks Shelli!
★★★★★ 5/5
GoogleI have now been a Landlord with Rosedales for 10 years and I cannot rate them highly enough. When I have had concerns or issues they have given great advice and been supportive and professional. Linzi in particular I have found to be so helpful and a great sounding board. I would recommend them to any new Landlord and tenant as they are trustworthy and provide exceptional service. Thank-you to the whole team.
Jan · 22 June 2022
Agent replied · 21 June 2024
Thank you Jan for this positive review. Linzi's personal mention will be greatly appreciated. It's always great to read that we are not just meeting expectations, but exceeding them!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
