Every review we hold for the Bourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have used Rosedales to manage our property since we purchased it. We have always been very impressed with the service we have received from all of the staff. They are very efficient and courteous and we would have no hesitation in recommending them to other landlords.
Elaine · 22 June 2020
Agent replied · 21 June 2024
Thank you for your great review Elaine. We enjoy working for you and it’s lovely to read that our commitment to quality service is clearly evident. Thank you for the recommendation, from Hayley and all the team at Rosedale Letting Specialists
★★★★★ 5/5
GoogleRosedale Letting Specialists have been very helpful to us, they are explaining everything what we need to know about our first rental, also very kind workers!
Vivien · 22 June 2023
Agent replied · 21 June 2024
Thank you for your lovely review Vivien. It's great to read about how helpful the team have been as this is a big part of what we stand for as a business. All the best from Hayley and the team here at RLS.
★★★★★ 5/5
GoogleVery happy with Claires efficient, cheerful and pro active attitude in all dealing. Highly recommend.
Fran · 22 February 2024
Agent replied · 21 June 2024
Thank you for this lovely feedback and Claires special mention! All of the mentioned qualities are key in our Property Management team, so its wonderful to hear your views.
Thank you Fran!
★★★★★ 5/5
GoogleGreat service all round, from viewing the property, to the initial move in date, everyone is polite and willing to answer all questions/queries 👌🏼👌🏼 …
Jordan · 22 June 2023
Agent replied · 21 June 2024
Thank you for sharing this gab 5 star review Jordan. We hope you're enjoying your tenancy, from Hayley and all the team at RLS.
★★★★★ 5/5
GoogleRosedale lettings have been brilliant to work with. Christie has answered all our questions promptly and been super helpful.
We would definitely recommend. Thank you!
Becky · 22 June 2023
Agent replied · 21 June 2024
Thank you for sharing your 5 star review Becky. Christie is delighted with her 'shout out'. Best wishes from Hayley and the whole team here at RLS.
★★★★★ 1/5
GoogleSince moving into our rented property we have encountered a number of issues.
I don’t normally review companies publicly but feel I have no other option as no one at Rosedale seems to care.
Numerous water leaks taken ages to resolve. A shower that doesn’t drain reported in October still nothing done almost 4 months on. We have things living in the loft that again were reported and nothing done. Numerous calls from different contractors and appointments not kept. Loss of earnings and sleepless nights. I even went into Rosedale in order to get a reaction but still nothing. All we get is “ We have contacted them have they not been in touch” if you are a landlord seriously consider looking else where. If you are looking to rent then definitely look elsewhere. We viewed this property with a garage to be told on the day of moving in that the landlord was storing their stuff in the garage.
Poorly run and disorganised
Paul · 23 June 2019
★★★★★ 5/5
GoogleLoved it! Leaders have made the renting process easier and stress free for me.
Ordeal · 22 February 2024
Agent replied · 21 June 2024
Thank you Mildred! That's what we like to hear. We hope you enjoy your new home.
★★★★★ 5/5
GoogleReally good at what hey doing ! Polite and nice plus managed to deal with even i feel like I was a bit problematic.
DROGO · 22 June 2023
Agent replied · 21 June 2024
Thanks for your great review Drogo. We really appreciate it! Best wishes from the whole team at RLS.
★★★★★ 5/5
GoogleUsed Rosedale for our rental property, all the staff were fantastic , An especially big thank-you to Linzi for all her help and advice!
Jade · 22 June 2023
Agent replied · 21 June 2024
Thanks for sharing your super 5 star review Jade. Linzi is delighted with her personal mention. Best wishes to you from Hayley and the whole team here at RLS.
★★★★★ 5/5
GoogleLovely team. Efficient service. Like the choice of properties on offer. I recommend them if you’re looking for a good quality property in Bourne.
Helen · 22 June 2023
Agent replied · 21 June 2024
Thank you for your 5 star review Helen - we really appreciate you taking the time to share your comments. With best wishes from Hayley and the team here at RLS.
★★★★★ 5/5
GoogleThe team have handled things very professionally and I’m grateful to Laura and others for the great communication and assistance with my application.
Stuart · 22 June 2023
Agent replied · 21 June 2024
Thank you for taking the time to review our service Stuart. It is greatly appreciated. Best wishes for a happy tenancy ahead from Hayley and all the team here at Rosedale Letting Specialists
★★★★★ 5/5
GoogleRosedale lettings have been a very easy company to work with and are polite and professional, I would definitely recommend them to others!
Falen · 22 June 2023
Agent replied · 21 June 2024
Thank you Falen for your super 5 star review. We are delighted to read your feedback. Very best wishes from Hayley and the whole team here at Rosedale Letting Specialists.
★★★★★ 5/5
GoogleLeaders are always efficient and responsive. Sam who also has completed my inspections is always polite and professional.
Rohina · 18 April 2025
★★★★★ 5/5
GoogleBeen with Rosedale since we moved in to Bourne 4-5 years ago, never had any problems with the agency, spot on service. Really friendly and helpfull people, if you have a problems just let them know and guys are on it. Highly recommended!
Ernestas · 22 June 2020
Agent replied · 21 June 2024
Thank you Ernestas for your review. It's great to read about your positive experience. We hope you continue to enjoy your tenancy.
★★★★★ 5/5
GoogleWell organised letting agency, efficiently executed any queries we have had, can highly recommend
Scott · 24 December 2023
Agent replied · 21 June 2024
Thank you Scott! What lovely feedback. Merry Christmas!
★★★★★ 5/5
GoogleRosedale have been an amazing agent in helping me find my home and whilst I’m living in one of their managed properties they are super responsive and get any issues resolved immediately. Thank you for been amazing!PositiveProfessionalism
Danny · 22 June 2021
Agent replied · 21 June 2024
Thank you Danny for sharing this positive review of your experience. It’s wonderful to read comments like this! Wishing you all the very best from Hayley and the whole team at RLS.
★★★★★ 5/5
GoogleIn our experience, doing the best they can to provide a fair, ethical service to us as we become tenants.
Sean · 22 June 2023
Agent replied · 21 June 2024
Thank you for your positive review, Sean. Integrity is a core value within our business so it's wonderful to see you mention our 'fair and ethical service'. Best wishes from Hayley and the whole team here at RLS
★★★★★ 5/5
GoogleJake and Konnie have been fab in dealing with any issues in my flat and communication with the landlord. No dramas with Rosedale and they are always professional. Thank youPositiveProfessionalism
DJScoots71 · 22 June 2022
Agent replied · 21 June 2024
Thank you DJScoots for your positive review. If there is a job to be done, you can rely on us to be 'on it' as soon as possible. It's great to read you've experienced this from Jake and Konnie. Wishing you all the best from Hayley and the whole team at RLS.
★★★★★ 5/5
GoogleGreat company. Linzi goes above and beyond and was really helpful would really recommend
Rhys · 25 October 2023
Agent replied · 21 June 2024
Dear Rhys Crane
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe have used Rosedale for 3 years now and they have been great. We currently live on the other side of the globe and yet still feel the team have got our back and manage our property for us with great efficiency.
Thelovablerougue · 23 June 2019
Agent replied · 21 June 2024
Thank you for your review. We are so pleased to read that you feel reassured from across the globe!
★★★★★ 5/5
GoogleAbsolutely excellent service from Rosedale who are managing a property for us. Thank you. Would highly recommend.
Al · 27 July 2023
Agent replied · 21 June 2024
Thank you for your excellent 5 star review Al Zippideedodah! We really appreciate the recommendation. Wishing you all the best from the whole team here at RLS.
★★★★★ 5/5
GoogleRosedale has a helpful, proactive and professional team. They were accomodating and easily approached throughout my tenancy
Hassaan · 27 July 2023
Agent replied · 21 June 2024
Thank you for your excellent feedback and 5 star review Hassaan. Best wishes as always, from everyone here at Rosedale Letting Specialists.
★★★★★ 5/5
GoogleRosedale Lettings are a very professional, helpful and friendly agency. Always quick to respond to any queries and keen to act upon any problems ASAP. Konnie in particular is a real credit to this team!!!
Harley · 22 June 2021
Agent replied · 21 June 2024
Thank you Harley for your positive review. Konnie will be delighted with the name drop! All the best from Hayley and the team at RLS.
★★★★★ 5/5
GoogleAs a landlord, I use Rosedale when looking for tenants and needing property rental related advice. I find the staff to be very pleasant, helpful, professional and quick to respond to any query I have. Happy client!
D Mason
Duncan · 22 June 2020
Agent replied · 21 June 2024
Thank you Duncan. It’s great to read that you are a happy client! It’s always a pleasure to work for you. Hayley and all the team at Rosedale Letting Specialists
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
