Trusted Agent profile · Bourne
★★★★★
467 reviews across 1 platform
12a West Street, Bourne, PE10 9NE
Leaders Lettings's office in Bourne, at 12a West Street, is rated 4.8 out of 5 across 467 reviews on 1 platform, including 467 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Leaders Lettings won in 2026.
The Trusted Agent 2026 results for Leaders Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bourne office, from every platform, shown as written. First names only.
5/5
GoogleThis was my first time renting, Rosedale Bourne made the whole process painless and easy to understand. Would highly recommend them
Thank you Christopher for sharing your experience in a review. We’re very pleased you found the process straight forward. Moving home is a stressful time so we do our best to keep the journey as easy as legislation allows. Your comments are much appreciated by us all here at Rosedale Letting Specialists
5/5
GoogleMe and my partner have been renting through rosedale for just over 6 months now and have been over the moon with the help and advice given to us. Linzi, Ronan, Matthew and Co have helped us to settle into our first home together and we couldn't be happier. Always kind and polite to deal with, I would highly recommend them to someone who is considering going with rosedale!
Wow - thanks Liam. It’s wonderful to read that so many members of the team have created a lasting impression for you. We love helping people find their next home and it is extra special when it’s their “first home together”. We really appreciate your recommendation- thanks so much from Hayley and all the team at Rosedale Letting Specialists
5/5
GoogleI viewed a property with rosedale and I spoke to a lovely girl called Chloe who kept me up to date & was super friendly :) would recommend. Unfortunately didn’t get the property but would consider using them again in the future based on my good expeierence :)
Thank you for your 5 star review Lauren. Chloe is delighted with her personal mention too. Best wishes to you from everyone here at Rosedale Letting Specialists.
5/5
GoogleVery pleasant to go through them helped a lot with the process, and very easy to deal with problems. Nothing difficult and very friendly.
Thanks for taking the time to do this excellent 5* review Vasilii! It is great to hear that nothing was too difficult and help was on hand for anything you needed. We wish you all the best in your new home.
5/5
GoogleLeaders has made renting our first property a lot easier than we expected. All questions have been cleared up expertly, extra information has been passed over and a massive credit to Tom for all of his help.
Dear Jordan, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Tom is a real asset to the team and he will love the special mention. Thank you! Natalie
5/5
GoogleLinzi is always so bright and cheerful, always happy to help and go the extra mile for her customers.
Thank you for the feedback Georgia - Linzi is certainly committed to great service. From Hayley and all the team at Rosedale Letting Specialists
5/5
GoogleLeaders found great tenants for me, and reacted quickly when the first tenants let us down. Communication is really good from everyone in their office, nice to deal with professionals. Will use them again for sure.
Thank you for such a great 5* review Antony! Being recognised as 'Professionals' is something we are proud of. We look forward to supporting you with your lets in the future.
5/5
GoogleKonnie continues to manage a number of properties I am currently renting. She has proved to be a very professional, efficient and effective practitioner and I have no hesitation at all in recommending her to any landlords. She is a great asset to Rosedale Lettings.
Thanks for sharing your super 5 star review Chris! Konnie is delighted with her personal mention. Best wishes to you as always, from Hayley and the whole team here at RLS.
5/5
GoogleJust starting out with Rosedales to rent out a property. So far the service has been excellent, staff knowledgeable and very helpful, given me good guidance and kept me updated on the process throughout. Looking forward to working with them in the future. Excellent service.
Thank you for taking the time to share a 5 star review Andy. It is hugely appreciated. We're looking forward to continuing to build on the excellent working relationship achieved so far. Best wishes from Hayley and the whole team here at Rosedale Letting Specialists.
5/5
GoogleLeased a property from Rosedale for over 3 and a half years. I've had numerous leases over my lifetime and have to say they are a decent letting agency. Issues raised were dealt with in a timely fashion, they were professional, honest and straightforward. A pleasure to do business with. A credit to the industry.
Thank you Mark for sharing your review and highlighting how we compare to other agencies you have dealt with. We really appreciate you taking the time out to share your experience. All the best from the whole team here at RLS.
5/5
GoogleRosedale have always be kind and friendly whenever we interact with them. Whenever we had a question or issue they always tried their best to respond and have it resolved as soon as possible. I have not yet heard an issue with Rosedale as a tenant and hope to continue being a tenant with them.
Thank you Jacqueline for your 5 star review. It is hugely appreciated. All the team have a personable and human approach to our service and so it’s wonderful to read that this is being well received. Best wishes from Hayley and the whole team at RLS.
5/5
GoogleSam the lovely lady that came to do our inspection she done a very good job very thorough and helpful.
5/5
GoogleWe let our property recently through Leaders. We cannot recommend their services enough! From finding a tenant to managing the tenancy these guys can't do enough for you! Thank you for all your hard work... what a great team!
Dear Deni Coburn Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRosedale lettings have made the process to me getting into my first property renting smooth easy and quick, the staff are all helpful and always seem happy to help, would defiantly recommend to anyone i know who are looking for properties
Thank you for sharing your positive experience of the process of finding your first rental home Leon. We really appreciate the 5 stars and the recommendation! Best wishes, from Hayley and the whole team at RLS.
5/5
GoogleKonnie has been dealing with our move, she has been absolute amazing! Thankyou☺️
Thanks Ayla for this review and for putting a smile on Konnie's face when she read it. This kind of acknowledgement is really appreciated, especially during difficult times. Thanks again, Hayley and all the team at RLS.
5/5
GoogleI'm very happy with leaders team they are very nice staff from Paula Dowell at primroses
5/5
GoogleI have been renting with rosedale now for 11 yrs! I can honestly say the staff are very helpful and nothing is ever too much trouble! They all go above and beyond for there tenants! Cannot recommend enough 😁 …
Thank you Sophie for sharing such a lovely 5 star review. 11 years is a long time isn't it!?! Long may your happy tenancy continue. Best wishes, from Hayley and the whole team here at RLS.
5/5
GoogleIn my 6 years as a tenant I have always had only excellent service from all the team at Rosedale Bourne. I would highly recommend them if you’re looking to rent in the area. Having now decided to purchase I would just like to give you all a huge thank you and wish you all the best for the future.
Thank you Dave. What a fabulous review! 6 years is a long time and I'm so pleased to read about your positive experience throughout that lengthy journey. We wish you all the very best for the future. Hayley and all the team at Rosedale Letting Specialists.
5/5
GoogleMatthew and Jordan have been very helpful and professional helping us find our house. Chloe has also been a great help and very supportive through the lettings hub! Definitely would recommend using if your looking to rent/buy a home!
Thanks for sharing your super 5 star review Georgia. Matthew and Jordan are delighted with their personal mentions. Best wishes to you from Hayley and the whole team here at RLS.
5/5
GoogleSophie and Sam from Leaders made a real difference in my home search! Outstanding service.
Thanks for this excellent review Amber! 'Outstanding Service' is wonderful recommendation for those looking for an Agent. Thanks again and we wish you all the best in your new home.
5/5
GoogleI was looking to rent somewhere in Bourne area and found a house which was let under Rosadale Letting Property, so far I am happy with the services. The staff were helpful, friendly and my application went smoothly.
Thanks for sharing this fabulous 5 star review Elena! Wishing you a very happy tenancy ahead, from Hayley and the whole team here at Rosedale Letting Specialists.
5/5
GoogleRosedale have been letting and managing seven flats for me and have been constantly diligent, kept me up to speed on re-lets and quickly dealt with issues when they have arisen. The property management team are always on the ball and issue clear accounts on a monthly basis.
Thank you for your fabulous review Peter. It’s great to read how happy you are with our service. Here’s to continuing a successful working relationship for a long time to come! Thanks again, from Hayley and the whole team at Rosedale Letting Specialists
5/5
GoogleRosedale Letting Specialist are very friendly, helpful Agency, Chloe and Matthew are absolutely lovely people, very professional and patient, very helpful. I highly recommended this Agency- thanks to them I can live In my dream home !
Thanks for your super review Aga. Our team is made up of lots of lovely people and I'm pleased you've had the opportunity to liaise with plenty of them. Chloe and Matthew are delighted with their personal mentions. We hope you're loving your 'dream home' and we wish you a very happy tenancy, from Hayley and the team here at RLS.
5/5
GoogleWe have 2 properties with Rosedale and they have always been fantastic with us. Always helpful if we need to speak with them, great when letting our properties and communication has always been fantastic when going through the process of new people moving into our houses. Would highly recommend if you are looking for a letting agent.
Thank you for this fab review. You’ve used one of our most important words- “communication”. It’s key to the success of any transaction and it’s wonderful to read your positive comments around this. Here’s to continuing a very valued relationship, Hayley and all the team at Rosedale Letting Specialists
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Leaders Lettings, Bourne won Platinum; Leaders Lettings, Northampton won Platinum; Leaders Lettings, Horsham won Platinum; Leaders Lettings, Nottingham won Gold; Leaders Lettings, Haywards Heath won Gold; Leaders Lettings, London won Gold; Leaders Lettings, Sudbury won Gold; Leaders Lettings, BH25 won Trusted Agent.
