Trusted Agent profile · Botley, Oxfordshire

Verified

Chancellors Botley reviews

4.3

★★★★★ Great

624 reviews across 2 platforms

11 West Way, Botley, Oxfordshire, OX2 9TJ

Part of Chancellors, see every office.

Chancellors's office in Botley, Oxfordshire, at 11 West Way, is rated 4.3 out of 5 across 624 reviews on two platforms, including 271 Google reviews rated 4.7.

Google logo

4.7 / 5

271

Reviews on Google

This office

Facebook logo

3.9 / 5

353

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Botley office, from every platform, shown as written. First names only.

5/5

Facebook

I've just had a successful letting with Chancellors in Sunningdate. I dealt mostly with Jenny Wintermeyer who was a pleasure to work with, friendly, polite and very well informed. Because we were pressed for time, they pulled out the stops to finish all the paperwork in very quick time and in a very professional manner. The team who answered the phone were also very polite and helpful, especially Kate and Lauren. [Sorry I didn't have the chance to speak with Fraser - I'm sure he would have been just as helpful.]

Connie · 24 November 2016

Agent replied

Thank you so much for your kind words. Always happy to help.

5/5

Google

I have a great experience with Chancellors Botley for a recent purchase. The agent Katherine Badenhorst is helpful and efficient in coordinating between me and the vendor. Cormac Thompson-Hale, in particular, helped me to view numerous properties in the past two years. He is always on time, friendly and responding to emails and calls promptly. I highly recommend this branch

Q · 14 November 2022

Agent replied

Hi Q Wang, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Ethan was a helpful state representative.

Paria · 20 July 2025

Agent replied · 20 March 2026

Hi Paria, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

On behalf of anitamallarini- I would like to share my experience working with Chante, who has been an exceptional part of the team in selling my property. She was consistently friendly, professional and incredibly informative throughout the …

Leanne · 22 December 2025

Agent replied · 20 March 2026

Thank you Leanne for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Chancellors provided an excellent service when selling my flat & Cormac the estate agent who dealt with it did a great job. With a really good online listing & Cormac phoning round a lot of potential buyers I immediately got a lot of interest in the flat & I was given lots of feedback about how all the viewings went. Good advice was provided throughout the process & it was only a few weeks before I found a buyer. I'm very pleased with how everything went.

Simon · 25 July 2024

Agent replied · 24 August 2024

Hi Simon. Thank you for leaving us this great review, we will be sure to pass this fantastic feedback the team. We are delighted that you had such a great experience with us.

5/5

Google

I had arranged a viewing with the property with Ethan, he is nice and kind, response quickly and directly, nice viewing arrangement.

Ching · 20 April 2026

Agent replied · 22 April 2026

Thank you Ching for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

I have so far enjoyed working with the Chancellors - Botley staff, especially Katy, throughout the application process for our rental. When necessary, she gave me thorough explanations of the procedure and the future stages, which made the entire process go more smoothly for me. Thank you, Katy, Chancellors - Botley!

Sharon · 31 March 2023

Agent replied · 29 July 2023

Thank you Sharon for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Facebook

Brilliant service across the board. In particular Rachel Axton at Thameside has been more than helpful on a number of occasions and I cannot compliment her work ethic enough. She does indeed go the extra mile to make sure the job is done. In my own experience, things are nearly never straightforward, however Rachel has always made sure that everything is organised and try her very best to make sure the outcome suits everyone.

Laura · 1 November 2017

Agent replied

Thank you for your review

5/5

Google

Cormac has been super helpful from day one, responsive to my requests and questions in the early days; and fitting in with my visits schedule as I was selling the house from a distance. The overall service from Chancellors has been excellent.

Karen · 31 October 2023

Agent replied · 30 December 2023

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Facebook

This is the first time I’ve dealt with Chancellers letting agents over the past year and a half. Recently Rachel Axton has provided me with excellent customer service as I have now vacated the property. Rachel is a prime example of how to deliver a 5 star service, there’s needs to be more Rachel’s in the world. Thank you Rachel for all your hard work and hassle free support truly appreciated !!!!!

Palz · 20 October 2017

Agent replied

Thank you for your review

5/5

Google

The sales team and sales progression team were great to deal with, and worked hard to get the best deal for their clients. We were first time buyers and they were happy to take the time to talk us through the process and what to expect at each stage.

Cesca · 20 July 2025

Agent replied · 20 March 2026

Hi Cesca, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Since the start the process has been swift, smooth and fast. There was good communication and within one week, completed the viewing, the application and got an initial decision. Very happy with the service provided.

Kieran · 7 March 2024

Agent replied · 21 March 2024

Thank you Kieran for giving our Botley branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

5/5

Google

I got support and prompt feedbacks. Getting a house has never been this straightforward.

Chris · 23 May 2026

Agent replied · 23 June 2026

Thank you for your wonderful feedback, Chris! We're thrilled to hear that you found the process of getting a house straightforward and that our support and feedback met your expectations. At Chancellors - Botley Estate Agents, we strive to make every step of the journey as smooth as possible. Your satisfaction is our top priority, and we appreciate your kind words. If you ever need assistance in the future, don't hesitate to reach out!

5/5

Google

A great service and Chancellors were delightful to deal with through the purchase

Andrew · 23 May 2026

Agent replied · 23 June 2026

Thank you so much for your kind words, Andrew! We're thrilled to hear that you had a great experience with Chancellors and found our team delightful to work with. Your satisfaction is our top priority, and we look forward to assisting you again in the future!

5/5

Google

Chancellors were efficient, and helpful and got us the best price possible for our house with a very quick turnaround. Jude is particularly professional, responsive and supportive, thank you!

Nikki · 26 May 2024

Agent replied · 24 August 2024

Thank you Nikki for giving our Botley branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

5/5

Google

Our experience of the service provided by Chancellors Estate Agents in Botley has been truly excellent. Cormac impressed us from the start with his professionalism and his friendly manner -- qualities that make all the difference for the anxious client. He responded promptly and sympathetically to all our enquiries. We will always be grateful.

Jennie · 18 May 2022

Agent replied

Thank you Jennie for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

My experience with Elizabeth Bissessar at Chancellors in Botley has been excellent. Throughout the process of selling our property she has ensured that things were kept moving, or helped to move them along when we encountered problems. Our thanks go to her for her help in obtaining the sale.

Stefan · 14 November 2022

Agent replied

Thank you for leaving us this great review Stefan, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

I had a viewing with Ethan last week and he was very knowledgeable of the area and property we saw together. I highly recommend getting in touch with Ethan if you'd be interested in going out on viewings at Chancellors in Botley

Robert · 17 August 2025

Agent replied · 31 August 2025

Thank you Robert for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

I viewed a number of properties in the Botley area with Chante - she was very engaging and knowledgeable, providing both useful information about said properties and friendly advice for a first-time buyer. Thank you!

JH · 20 October 2025

Agent replied · 20 March 2026

Thank you for leaving us this great review JH, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Facebook

I have been looking for a rental-property with friends to live in for the 2020/21 Academic Year. Mr. Jordan Liepa has been dealing with our enquiries and viewings and has been incredibly helpful, offering a professional and efficient service during our house-hunt. I would definitely recommend Chancellors to a friend on the basis of how Mr. Liepa has handled and assisted our search.

Harry · 3 November 2019

Agent replied

Thank you mate! Happy to help ????

1/5

Google

I appointed Chancellors for the sale of my property, and have been really unhappy with the communication process with them, which was very good only at the beginning. During the process, I was assigned to other people in Chancellors and the communication just became impossible. Whenever you call them, each single time, they take your name, surname, address, email etc... after that, they say they'll call you back, which doesn't happen most of the time. I complained about this, and the answer was "we are very busy with other clients". What am I, a second-class client? The sale of the property didn't go through at the end, and I decided to appoint another and smaller estate agent. The communication with the new estate agent was at a completely different level.

Salvatore · 29 December 2023

Agent replied · 21 March 2024

Hi, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

5/5

Google

I had a really great experience with Chancellors Botley, in particular Jude Gaal and Gianni Gosal. They went above and beyond to help me secure the purchase of my property and nothing was ever too much trouble. Thank you team!

Yolandi · 30 May 2023

Agent replied · 29 July 2023

Thank you for this wonderful review Yolandi. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

1/5

Google

RENTERS..... DO NOT TOUCH THEM EVEN WITH A BARGEPOLE !!!! After renting with them for 4 years and a nightmare, I can tell that Chancellors are the most unprofessional, duplicitous and a nightmare to deal with. The only reason they get people to rent is because of the massive monopoly they have. They are basically a bunch of unethical, immoral and disgusting piece of people who will ignore you, extract money from you without providing any service. Even if they provide any service, they are substandard. Absolutely NO regard for Tenants and their wellbeing. If Google allowed, I would have given them ZERO star. The only reason I had to rent with them for 4 years was some personal circumstances which made me moving to a different home extremely unlikely. If my circumstances were even slightly different, I would have left renting with them straightaway. These guys just prey on your vulnerabilities.

Kshitij · 2 May 2025

5/5

Google

Katy Campbell is a great professional! She is helping us on every stage of securing the rent, answering all the questions in a timely and skilled manner. We are lucky to work with her!

Yulia · 25 August 2023

Agent replied · 26 August 2023

Thank you Yulia for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chancellors's Google reviewsLeave Chancellors a review

Questions about Chancellors Botley

How many reviews does Chancellors Botley have?

Chancellors's Botley office has 624 reviews across two platforms: 271 on Google, 353 on Facebook (across the whole business).

What is Chancellors Botley's rating?

Chancellors Botley is rated 4.3 out of 5 across all 624 reviews, and 4.7 out of 5 on Google from 271 reviews.

Where is Chancellors's Botley office?

Chancellors Botley, 11 West Way, Botley, Oxfordshire, OX2 9TJ.

The Trusted Agent

Is this your office? Claim your page.