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★★★★★
624 reviews across 2 platforms
11 West Way, Botley OX2 9TJ
Part of Chancellors, see every office.
Chancellors's Botley office at 11 West Way is rated 4.3 out of 5 across 624 reviews on two platforms, including 271 Google reviews rated 4.7. The 353 Facebook count is for the whole business. Checked 9 October 2026.
Every review we hold for the Botley office, from every platform, shown as written. First names only.
5/5
GoogleGreat service from Anthony and the team. Highly recommended and would use again.
Thank you Sarah for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleWe had a fantastic experience with Chancellors Botley, and I want to especially thank Ethan for being absolutely wonderful throughout the entire process. He was professional, transparent, and incredibly communicative from the first viewing …
Hi Ahmed, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleEthan was very friendly, honest and professional. He was warm and made us feel at ease. He answered any questions we had to the very best of his knowledge.
Hi Grant, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleEthan was very good, he knew lots about the property and was very engaging at all times. We could see that he was understanding what we were looking for completely engaged with us.
Thank you Naieeda for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleThrough my search for an apartment, I found Charlie from Chancellors Botley to be the most helpful and proactive agent I could’ve asked for. He was informative, patient and worked very hard to find us an apartment. Couldn’t recommend him enough !! Thank you
Thank you so much for your wonderful feedback, Ava! We're thrilled to hear that Charlie was able to assist you in your apartment search. At Chancellors Botley, we strive to provide informative and proactive service, and it's fantastic to … More
5/5
GoogleI’ve had a really positive experience with Chancellors Botley and wouldn’t hesitate to recommend them. Anthony, the manager, brings a wealth of experience and a calm, reassuring approach that made the whole process feel smooth and well-handled from start to finish. Chanté has been incredibly helpful, always positive, proactive, and a pleasure to deal with, nothing was ever too much trouble. Ethan and Ronaldo have also been consistently professional and responsive, always happy to assist with any questions along the way. The whole team at Chancellors work together seamlessly and their knowledge of the local market really shows. A big thank you to all of them for making what can be a stressful process much easier!
Thank you Lisa for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleJess was well informed about the property, respectful, practical and a pleasure to meet.
Thank you Jacqui for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
GoogleI wouldn’t recommend Chancellor’s Real Estate Company to my worst enemy. Their agents are unprofessional and seem more interested in making a quick commission than actually helping clients. The communication is abysmal - I had to chase them down for updates on my property search, and even then, they often provided incorrect or outdated information. It’s like they have no clue what’s going on in the market or how to properly assist their clients.
Thank you for reaching out to us, we are sorry to hear of your current frustration. To enable us to look into the matter and try to resolve these frustrations for you please send an email to directors@chancellors.co.uk. Thank you.
5/5
GoogleI asked for a viewing on a house and I was met by Francis on the phone who was an absolute delight. He helped me get booked in and also showed me other options that I would be looking for. When I met him for the viewing he was so helpful …
Thank you, Isabelle, for your wonderful feedback! We're delighted to hear that Francis provided you with exceptional service during your house viewing. At Chancellors - Botley Estate Agents, we strive to ensure our clients have a smooth and … More
5/5
GoogleCharlie was brilliant in helping me out relocating from the UAE very prompt with email replies and calls when needed
Thank you for leaving us this great review Elliot, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleWe recently viewed a property through this office and Cormac was really helpful, going above and beyond to sort out a mix up due to miscommunication with Chancellors head office (they had booked us in for 3 viewings without any consultation with the local office). Cormac started his Saturday early to accommodate our viewing at short notice when he realised what had happened and was very knowledgeable about the property. Thank you Cormac!
Hi Ariane, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleJessica Atkinson impressed us enormously each time we viewed a property with her. From our first phone call, she was very polite, helpful, and knowledgeable. Jessica explained things very clearly when answering our questions; she was …
Thank you, Paula, for your wonderful feedback! We're thrilled to hear that Jessica provided you with such exceptional service. Her professionalism and knowledge truly make a difference, and it's great to know you had a positive experience … More
5/5
GoogleHaving had contact with a few other agencies both in this area and other cities, I was extremely satisfied with the service i was provided by chancellors, more specifically, all my pre and post meeting was handled by charlie bishop, we was extremely nice and helpful. I hope this review helps anyone who might be thinking of going through the same procedure we did to find a new home.
Thank you for leaving us this great review yasmin, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleJess has been great. She has been extremely helpful and efficient and provided an excellent service. A credit to the company.
Hi Jonny, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleVery friendly and professional estate agent. I had a wonderful experience with Katy and Charlie, who provided very helpful and friendly service throughout the property searching and viewing experience. Although we didn’t end up with any of their properties, the experience with them had been beyond all other agencies.
Thank you so much for your wonderful feedback, Lilin! We're thrilled to hear that you had a fantastic experience with Katy and Charlie at Chancellors - Botley Estate Agents. Our team is dedicated to providing friendly and professional … More
5/5
GoogleEthan greet us at the property with a smile and positive attitude. We immediately felt very welcome and knew we'd have a positive viewing! He was know lots of information about the property and local area including schools and transport. We would highly recommend Ethan to anyone who is searching for a new house.
5/5
GoogleCormac was really helpful with the sale of my grandmothers property. Definitely would recommend, super professional and helped us every step of the way.
Thank you for leaving us this great review Ryyy, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleThe Chancellors team, and particularly Rebecca, made our experience as prospective Tenants absolutely fantastic. Our situation and move were not straightforward, but she helped give us a smooth and stress free process. Communication was always clear and forthcoming and the whole process was a breeze. Thank you Rebecca and team.
Thank you for leaving us this great review Joe, we will be sure to pass this fantastic feedback the team. We are delighted that you had such a great experience with us.
5/5
GoogleI was in contact with several members of the Sales team and everyone was really helpful and supportive at each step of the process (especially Cormac and Dorina). Jude in particular was fantastic - she took a lot of time to talk through various complexities with me over the phone and was always calm and reassuring, for which I'm immensely grateful!
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleJess is very helpful with property matches. She’s very efficient and informative of the properties. Would recommend!
Hi Zoe, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleMy partner and I had the pleasure of recently working with Rebecca, and the experience has been smooth, professional and quick from start to finish. She regularly commuicated with us about the moving process and has been extremenly helpful. I would definitely recommend working Chancellors Botley, especially Rebecca.
Hi Faye, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleVery nice property and very good and friendly welcome from the representative. She was very knowledgeable on the property, and explained about the cesspit, gas etc.
Thank you, Janice, for your wonderful feedback! We're thrilled to hear you enjoyed your stay at our property and appreciated the warm welcome from our representative. It's great to know that she was able to provide you with all the necessary information about the property. We hope to see you again soon at Chancellors - Botley Estate Agents!
5/5
GoogleChante has been fantastic, really helpful, professional, and made everything feel straightforward. Highly recommend
Hi Sam, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleI had a very positive experience with Chancellors in Botley. The team were professional and friendly. Jessica, the sales manager, was particularly helpful, appreciated her local knowledge, practical advice, and proactive approach.
Thank you so much for your wonderful review, Dima! We're thrilled to hear that you had a positive experience with Chancellors in Botley. Jessica and the team are dedicated to providing excellent service, and it's great to know that her local knowledge and proactive approach made a difference. We appreciate your feedback and look forward to assisting you again in the future!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chancellors's Botley office has 624 reviews across two platforms: 271 on Google, 353 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Chancellors is rated 4.3 out of 5 across all 624 reviews, and 4.7 out of 5 on Google from 271 reviews, checked 9 October 2026.
Chancellors, 11 West Way, Botley OX2 9TJ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
