Trusted Agent profile · Botley, Oxfordshire

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Chancellors Botley reviews

4.3

★★★★★ Great

624 reviews across 2 platforms

11 West Way, Botley, Oxfordshire, OX2 9TJ

Part of Chancellors, see every office.

Chancellors's office in Botley, Oxfordshire, at 11 West Way, is rated 4.3 out of 5 across 624 reviews on two platforms, including 271 Google reviews rated 4.7.

Google logo

4.7 / 5

271

Reviews on Google

This office

Facebook logo

3.9 / 5

353

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Botley office, from every platform, shown as written. First names only.

5/5

Facebook

Dealt with Paul Foley who booked an evaluation on my house, very friendly and professional. Great service.

Michael · 1 October 2017

5/5

Google

My wife and I bought our present property through this branch. We found the people we dealt with utterly professional and polite. In particular we found Terry very helpful and always prepared to go the extra mile in contacting the vendor if we had a query re the property. Even though they were represnting the vendor they gave us an excellent service.

Susanna · 28 July 2019

5/5

Google

Excellent service by Arabella once again. Few years ago she managed to rent 2 of my property in the area securing an excellent deals and recently she has done the same for a third property. Proactve, smart and with an hands on approach she has made sure that both the Landlord and the Tenants get the best outcome. Definitely an happy customer

Gianfranco · 28 July 2019

5/5

Facebook

Lauren was extremely helpful and polite. She helped enormously to choose our new home. Thanks Lauren. Paul

Josh · 13 November 2016

5/5

Facebook

Jade Dixon just started managing my rental property. She has been extremely supportive with providing expert service with renting my house out. I would recommend chancellors to anyone.

Gurdeep · 14 November 2019

Agent replied

Thank you for your feedback!

5/5

Google

Great service from Jude - knowledgeable and friendly too

Kate · 12 February 2023

Agent replied

Thank you for leaving us this great review Katie, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Facebook

Francesca Deacon manages my apartment and has provided great service. She has been very quick and effective in responding to problems, with clear and effective communication throughout.

Matthew · 3 November 2019

Agent replied

Thank you!

5/5

Google

We have been most impressed by Arabella Wiltshire. She found tenants for our flat in Kennington within 3 days of completion of purchase and has ennabled them to move in within a week. She is dynamic and highly efficient and made the whole process totally easy for us. A real professional. We are most grateful. Amanda and Mark Jewell

Hermione · 28 July 2019

5/5

Facebook

London handyman services - domestic & commercial, boiler repairs & installation. electicians, plumbers, paint & decorators. So turn to us when you need help with your home improvement to-do list. We’re always happy to help! Getting the job done wherever, however, no matter how big or small. get a free, no-obligation quote for your next home improvement Call us anytime: 07402212420

Kathy · 18 March 2018

5/5

Facebook

Had a conversation with Lee about my requirements for a flat in Finchley. He was really helpful and knowledgeable and made the whole process really easy.

Justine · 5 November 2019

Agent replied

Lee Brenton

5/5

Facebook

Francesca has recently been appointed as my Estate Manager. She has been excellent so far and managed my house issues with efficiency and respect. Many Thanks.

Moses · 3 November 2019

Agent replied

Thank you very much!

1/5

Facebook

Treat landlords and tenants equally.. My friend has been waiting on his deposit return for a month. Absolute horror show of a business

Sarah · 21 October 2020

Agent replied

Hi Sarah, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you ask your friend to contact us via directors@chancellors.co.uk Many thanks.

5/5

Facebook

It was nice talking with Lee Brenton who was very helpful. He managed to book few views of the properties in a short time. Thank you

Iuly · 16 July 2019

Agent replied

Thank you very much! Good luck!

5/5

Facebook

Laura at Llandrindod was really helpful in our enquiry for a property....

Kevin · 18 September 2017

5/5

Facebook

Joanna Mawson has been very good - prompt, helpful and professional

Hilary · 23 April 2018

5/5

Facebook

Richard Partridge is truly professional with great support from Jessica Kendall

Ian · 13 February 2018

5/5

Facebook

Thanks Sian for all your help, great customer care. Will definitely return.

Debs · 10 November 2016

1/5

Facebook

Steer clear of chancellors estate agents quite happy to take your money and then let you down at the last minute.

Linda · 25 September 2020

Agent replied

Yep me too, shocking service will not recommend them at all

4/5

Google

Arabella Wiltshire provided me and my family invaluable support and assistance on my recent relocation back to the UK. Having been away for over 25 years Arabella guided us through the move process, dealing with and advising us on all relevant issues. Arabella often responded on weekends and out of hours was professional and thoughtful throughout.

Nick · 28 July 2019

5/5

Facebook

Thank you Paul Folley for your help today & support.

Camilla · 28 March 2018

5/5

Facebook

Had a perfect experience with Lauren Perks. What a star employee, put herself out to make my life as easy as possible! Thanks so much!

Matt · 9 December 2016

Agent replied

Thank you for your kind comments!

1/5

Facebook

Very poor service: Constantly lied to, ignored and disregarded. Nothing in comparison to other sales agents that I've used before. Would never use Chancellors again.

Melissa · 28 November 2016

Agent replied

Hello Melissa, we're really sorry to hear that. Could you drop us an email to seniorsupport@chancellors.co.uk with all the details and we'll look into what's gone wrong. -James

5/5

Facebook

Lauren Perks has is my Property Manager and she has been a pleasure to deal with. Courteous, professional and efficient. Highly recommend the service.

Lynne · 7 December 2016

Agent replied

Thank you for your kind comments!

5/5

Facebook

The services provided by South East property Management team has been excellent. The services of Ms Kerri Harrison in particular have been splendid. Especially, when there is a problem in the property and the landlord needs to be contacted for consent. We are very happy with the service that we have received from Chancellors.

Aparna · 23 March 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Chancellors Botley

How many reviews does Chancellors Botley have?

Chancellors's Botley office has 624 reviews across two platforms: 271 on Google, 353 on Facebook (across the whole business).

What is Chancellors Botley's rating?

Chancellors Botley is rated 4.3 out of 5 across all 624 reviews, and 4.7 out of 5 on Google from 271 reviews.

Where is Chancellors's Botley office?

Chancellors Botley, 11 West Way, Botley, Oxfordshire, OX2 9TJ.

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