Trusted Agent profile · Botley, Oxfordshire

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Chancellors Botley reviews

4.3

★★★★★ Great

624 reviews across 2 platforms

11 West Way, Botley, Oxfordshire, OX2 9TJ

Part of Chancellors, see every office.

Chancellors's office in Botley, Oxfordshire, at 11 West Way, is rated 4.3 out of 5 across 624 reviews on two platforms, including 271 Google reviews rated 4.7.

Google logo

4.7 / 5

271

Reviews on Google

This office

Facebook logo

3.9 / 5

353

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Botley office, from every platform, shown as written. First names only.

5/5

Facebook

I'd like to say a massive thank you to Lucy Reeves! She was great when we needed to find our home ASAP. Highly recommend to everyone! Thank you Lucy again.

Lucie · 11 December 2016

5/5

Facebook

I had a great call from Kassandra Hopkins who is very helpful, understanding and supportive. She found for me into a very professional way the best approach for my circumstances and made me feel comfortable. I would 100% recommend her to anyone.

Mihaela · 16 August 2019

Agent replied

Thank you so much! ?? Suzy Whitley-Park

5/5

Facebook

Well that was stressful but finally today we exchange! If it wasn’t for Nicole Puckett it wouldn’t of happened today. She got onto the solicitors and sorted things that solicitors should of known and done. I would highly recommend her and team. Thanks again

Jessica · 9 March 2018

Agent replied

Thank you for your positive feedback regarding the speed at which contracts were exchanged. We are sure that Nicole Puckett will be very happy to hear this.

5/5

Facebook

We are very satisfied with our property manager, Francesca Deacon. We keep receiving excellent, kind and quick service. Thank you Frankie!

Gábor · 8 February 2021

5/5

Facebook

Jessica Kendall has been proactive and diligent in ensuring that I receive regular updates with regards to the rent payment. Likewise, her telephone mannerism is excellent. JA Landlord

John · 13 February 2018

5/5

Facebook

Myself and my partner, purchased our first home through Chancellors High Wycombe, Kate McElroy restored my faith in estate agents, very knowledgeable friendly and easy to approach always kept us upto date and always went out of her way for us! Thanks for everything Carl

Carl · 11 November 2016

Agent replied

Thank you Carl, it was a pleasure. I am pleased to have resorted your faith and welcome to High Wycombe! :)

1/5

Facebook

Messed me and my partner around, absolutely awful service, STAY AWAY from this estate agent, they lied to us, refused to take the holding deposit, in absolutely disgusted by the way they treated me and my parter, absolutely Disrespectful

Carly · 8 July 2020

Agent replied

Hi Carly, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.

5/5

Facebook

The service received from Chancellors was first class and Emma Aquino was very helpful in ensuring that I get best service. It's been nothing but perfect customer servicing.

Isaiah · 25 September 2017

5/5

Facebook

I needed so advice on selling my home. Spoke to a member of your team Oliver Marsden, he was excellent. Guided me in the right direction, excellent member of your team. Would definitely use Oliver again in the future. Keep you the good work.

Russell · 24 November 2016

Agent replied

Thank you russell

5/5

Google

very helpful, helped me out loads

Kern · 14 March 2024

Agent replied · 21 March 2024

Thank you Kern for giving our Botley branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

5/5

Facebook

Natalie Wing has been very good at keeping me informed and responsive to my emails. I recommend her and am pleased with the service I have received,

Vanja · 26 September 2017

5/5

Facebook

great agency and very pleasant associates to deal with!!! I would like highly praise and compliment Laura Kirby!!she has been really professional yet friendly and very pleasant person to deal with. Very prompt and fast respond from her due to my request unless most of the relocation agencies never getting back!hope our good epierence will continue with this agency and hopefully we would be able to move to a new property as soon as possible!!

Neringa · 4 September 2017

5/5

Google

I am very pleased of how professional the staff are at Botley Chancellors . All my phone calls have been answered any query I have had has been dealt with quickly.Jude has helped me with my paperwork and has kept me updated with my house sale and purchase Would highly recommend Chancellors.

Barbara · 10 March 2023

5/5

Facebook

We've been letting with Chancellors for a short time but so far our experience has been great. Our property manager, Francesca, has been particularly helpful, always quick to respond to emails and deal professionally with any issues we've had.

Matthew · 10 October 2019

Agent replied

Thank you so much for your feedback

5/5

Facebook

Francesca Deacon has been most attentive and helpful in responding to my queries around our flat rental. Such good service - thanks!

Carole · 8 October 2019

5/5

Google

Very good experience. Ben was very helpful and enthusiastic. Answered all of my questions and provided a quality overall service. Very impressed.

Daniel · 28 July 2019

5/5

Facebook

The service provided by Katrina Dawson has been professional and satisfactory. Her attention to the complicated situation of my property has been very helpful.

Christy · 25 April 2018

5/5

Facebook

Massive thank you to Katie Ralls who has been super helpful to us at the beginning of our tenancy. Everything done quickly and brilliant communication!

Sophie · 21 November 2016

5/5

Facebook

Very friendly & helpful staff. Spoke to Hayley, very polite. Made the whole registering process a bit less repetitive. A pleasure to deal with.

Snm · 5 October 2017

5/5

Facebook

Paul Folley has been extremely helpful and prompt with our search for a house - we are very much looking forward to our viewing.

Lissie · 22 September 2017

5/5

Facebook

Excellent service from the Henley branch, thank you to Rob Penford and John Harrison in particular for their friendly, professional service - very informative!

Lauren · 17 November 2016

5/5

Facebook

Georgia Weaver was excellent in taking me through the letting renewal process. prompt replies to any queries. very good service

Luisa · 23 July 2019

5/5

Facebook

We recently moved with Chancellors and Elizabeth Parris was really professional, helpful and easy to contact. Would definitely recommend her and them.

Kay · 27 March 2018

5/5

Facebook

I want to thank our property manager Francesca Deacon for her excellence in every aspect of her work - gentle, punctual, honest, effective, with can-do / will-do mentality. Well done Francesca!

Ser · 8 February 2021

Agent replied

Thank you Ser for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Chancellors Botley

How many reviews does Chancellors Botley have?

Chancellors's Botley office has 624 reviews across two platforms: 271 on Google, 353 on Facebook (across the whole business).

What is Chancellors Botley's rating?

Chancellors Botley is rated 4.3 out of 5 across all 624 reviews, and 4.7 out of 5 on Google from 271 reviews.

Where is Chancellors's Botley office?

Chancellors Botley, 11 West Way, Botley, Oxfordshire, OX2 9TJ.

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