5/5
FacebookFantastic service by all, we dealt primarily with Craig who has been a pleasure to deal with! Will recommend to one and all!
Agent replied
Thanks lizee. Appreciate the review 🖒😁
Trusted Agent profile · Botley, Oxfordshire
Verified
Chancellors Botley reviews
★★★★★
624 reviews across 2 platforms
11 West Way, Botley, Oxfordshire, OX2 9TJ
Part of Chancellors, see every office.
Chancellors's office in Botley, Oxfordshire, at 11 West Way, is rated 4.3 out of 5 across 624 reviews on two platforms, including 271 Google reviews rated 4.7.
Reviews
Every review we hold for the Botley office, from every platform, shown as written. First names only.
Facebook1/5
FacebookI would like to say that I have found chancellors shockingly bad as a tenant. I will never be using them again
Agent replied
Good Morning Cheryl, I am sorry to read that you have not received the service you would have expected from Chancellors. Please could you email us at seniorsupport@chancellors.co.uk with further details so that we can investigate this matter for you?
1/5
FacebookThe worst service I've ever come across. Total lack of respect for me, my property and the tenants.
Agent replied
Thank you for reaching out to us Simon, we understand your frustration. To enable us to look into the matter for you please send an email to customercare@chancellors.co.uk. Thank you.
1/5
FacebookSimple the most rude and unprofessional company I have ever dealt with In the process of taking legal action against this company Renting a property with no gas cert to be told turn heating off and don’t cook unbelievable I have now moved and are refusing to return my deposit
5/5
FacebookBeen renting for a just under a week, much better communication and professionalism than my agents before hand. Have sent questions, they respond quickly and provided me with all the details I needed, highly recommend! Casey Grams on was the staff member who helped me, great guy very nice to communicate to.
5/5
GoogleWe were really very impressed, having negotiated the sale, Michael became the oil in the bearings and kept everything running smoothly through to completion. He kept us completely informed whenever there were any new developments, and also followed up promptly on any requests or concerns which we had. Thoroughly recommended!
5/5
GooglePunctual, kind, and attentive. Very professional service.
Agent replied
Thank you for leaving us this great review Alvin, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
FacebookCraig from the thatcham branch has been dealing with my sale, he has been extremely helpfu! Nothing has been to much hassle for him. He has done a lot of chasing for me (slow solicitor). He always returns my calls within the hour and is very knowledgeable. Thanks again Craig !!
1/5
FacebookJust awful. In our experience their property management service is shockingly bad.
Agent replied
Hi Louise, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
FacebookI have had excellent 5 star service from Isabelle Jakovljevic of Southern Properties Management. She has been very professional in her handling of issues arising with the property and has been helpful, polite and patient in all her dealings with me. I very much appreciate her support and commitment.
5/5
FacebookWe've used Chancellors to manage our property for several years. The whole Chancellors team has always provided a good service; we are currently dealing with Emily Harris and she has always maintained the highest standards of the company. We can't imagine going anywhere else for our property management services.
1/5
FacebookShockingly bad communication from every part involved. Particularly lettings Hub. Would never use them!!!
Agent replied
Hi Samantha, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
FacebookA wonderful team of professional people that helped me though this difficult move in a difficult time in my life! They helped take some of the stress away from me and were always around whenever I got frantic. Thank you for all your hard work, patience and kindness.
5/5
GoogleI meet Oliver McConnell for a viewing of a flat in Botley and he was very nice and professional. He made sure I had the chance to see all features of the flat including the garden, aside the poring rain. Communication was easy throughout. Recommended.
1/5
FacebookTerrible service Would never recommend or use in the future .
Agent replied
Hi Kelly, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
1/5
FacebookJust avoid specially reading nracknel branch
Agent replied
Hi Aiman, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
FacebookBeing new to the area and looking for a property, I went into your Aylesbury branch and was greeted by the whole team. I was passed on to Harry who went to extreme lengths to help me find my first property. His customer service was fantastic.
1/5
FacebookTHe only way they could improve is by closing
Agent replied
Hi Sam, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
GoogleWe were very happy with the proficient and professional service we received from Stephanie - Chancellors Botley branch, when we rent a flat recently. We would definitely recommend Chancellors Botley branch to anyone, and we would use them again in the future.
1/5
FacebookAvoid at any cost unprofessional
Agent replied
Hi AL Momani Ayman, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
FacebookPopped in as a friend was looking for a place we were introduced by a very polite lady called Sian Sagoo she was Very helpful and took time to listen to what my friend was looking for great service from this young lady well done
5/5
FacebookI visited your shop yesterday for some information and was greeted by a young lady called sian sagoo. She was so helpful and polite I felt I had to let you know what a lovely member of staff you have in your aylesbury shop.
5/5
FacebookGreat customer service from Sian Sagoo. Thank you for your help!
Agent replied
Thank you for your kind words Gill now let's getting selling!!
1/5
FacebookRubbish! Centralised service and changing staff so lack of consistency.
Agent replied
Hi Bethany, I am sorry to read that you have not received the service you would have expected from Chancellors. Please could you contact us at seniorsupport@chancellors.co.uk with further details so that we can investigate this for you? Many thanks.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chancellors Botley
How many reviews does Chancellors Botley have?
Chancellors's Botley office has 624 reviews across two platforms: 271 on Google, 353 on Facebook (across the whole business).
What is Chancellors Botley's rating?
Chancellors Botley is rated 4.3 out of 5 across all 624 reviews, and 4.7 out of 5 on Google from 271 reviews.
Where is Chancellors's Botley office?
Chancellors Botley, 11 West Way, Botley, Oxfordshire, OX2 9TJ.
