Trusted Agent profile · Botley, Oxfordshire

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Chancellors Botley reviews

4.3

★★★★★ Great

624 reviews across 2 platforms

11 West Way, Botley, Oxfordshire, OX2 9TJ

Part of Chancellors, see every office.

Chancellors's office in Botley, Oxfordshire, at 11 West Way, is rated 4.3 out of 5 across 624 reviews on two platforms, including 271 Google reviews rated 4.7.

Google logo

4.7 / 5

271

Reviews on Google

This office

Facebook logo

3.9 / 5

353

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Botley office, from every platform, shown as written. First names only.

5/5

Google

Excellent professional service. Will use again. Chancellors business model is one of efficiency, from floor plans, to IT systems, call managment and delivery. Terry and Singi excelled at getting the deal executed in a timely manner. Thank you. Will refer friends and family.

John-William · 31 July 2015

5/5

Google

I was very impressed by the service I received from Arabella Wiltshire at the Botley branch whilst in search for an apartment, and would definitely recommend to work with these guys if you want to be looked after !

Sven · 28 July 2019

5/5

Facebook

I’ve always been lucky enough to have any queries answered quickly and efficiently, I have had to go through their accounts department on a few occasions and Lauren seems to go above and beyond to help me quickly and professionally!

Emily · 29 March 2018

5/5

Facebook

My partner and I visited your Henley branch recently and were really impressed! We had been looking online but had lots of questions as first time buyers. The man we spoke with, Jon, was very helpful and informative. Would definitely recommend!

Gemma · 10 November 2016

5/5

Facebook

I've recently started to view properties as a first time buyer and have been so impressed with the staff at Chancellors, Oliver Marsden had been nothing but helpful and knowledgable throughout the whole process with us and would highly recommend! �

Laura · 7 November 2016

1/5

Facebook

Avoid! Rude, pushy, incompetent staff.

Aminah · 12 July 2019

Agent replied

Hi Aminah, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks

5/5

Facebook

Great advice Jemma, really useful and very professional!

Sara · 25 November 2016

Agent replied

Thank you Sara, always happy to help.

5/5

Facebook

I used Chancellors letting agency for my current accommodation .I want to commend Lucy Reeves for the good service that She gave.She did a very good job for me . I feel she is a very good letting manager.

Henry · 26 October 2017

1/5

Facebook

Absolutly terrible.Maidenhead branch is very unprofessional

Bartosz · 7 October 2017

Agent replied

We are sorry to learn that you had a disappointing experience with our team at our Maidenhead branch. Please contact seniorsupport@chancellors.co.uk with full details and we can look into this.

5/5

Google

Excellent service from the Lettings Negotiator, Stephanie Bowen, who provided great customer service and was very helpful with our inquiries. I would recommend their Botley branch and use it again in the future.

Yuri · 28 July 2019

5/5

Google

Rating only, no written review.

Batsi · 19 June 2026

Agent replied · 23 June 2026

Thank you so much for taking the time to rate us five stars! We really appreciate it and are thrilled that you had a great experience working with our team at Chancellors Estate Agents. If you ever need any assistance in the future with … More

5/5

Google

Very professional people, happy with the service received so far and with all the help we’re getting by Cormac

Giuseppe · 17 July 2022

1/5

Google

Rating only, no written review.

Valerie · 16 June 2026

Agent replied · 23 June 2026

Hello, we are disappointed that you have rated us only one star with no explanation as to the reason. We always seek to deliver a quality service as our overall scores and many 5* ratings on Google and other review sites demonstrate. Please … More

4/5

Facebook

Chancellors have been great, fast response to book viewings. communication has been very good and has been a plesure too use them would highly recommend. Massive thank you too cara alderson and Debbie fullbrook

Taylor · 27 March 2018

5/5

Facebook

Emily Harris has provided us with a very professional and efficient service so far looking after our property and responded to any queries in quickest time possible. Very satisfied her as our Account Manager.

Anil · 2 October 2017

5/5

Google

The ups and downs of moving house can be quite hard work. Chancellors certainly made it easier and helped us purchase our new home. The team are very friendly and professional.

James · 28 July 2019

5/5

Facebook

I have employed Chancellors for many years and service has been satisfactory. Since Isabelle Jakovlievic became involved the quality of service has moved up a level to fully justify a five star rating.

Kenneth · 26 February 2018

4/5

Facebook

Our property manager, Emma Aquino, has been very helpful in arranging works on our rental property. She has been quick to respond to any queries and her assistance has been much appreciated. Thanks

Iain · 13 October 2017

5/5

Facebook

I would like to say what a fantastic service and help we had from Keylen Wilson. A special thank you for replaying and solving any problems so quick. Many Thanks for excellent work.

Atanaska · 20 November 2016

5/5

Facebook

I contacted Chancellors about property viewings and was attended to promptly and found it very easy to get across my requirements. I found the staff friendly and very professional throughout.

Sami · 7 October 2017

5/5

Facebook

Isabella Jakovljevic. Always polite helpful. Follows up all queries. Prompt replies. Never much trouble to help. Always checks afterwards to make sure everything is ok. An asset to your company.

Sue · 3 October 2017

5/5

Facebook

Excellent service from Isabelle Jakovljevic , thank you very much! I felt well informed at all times and confident that any issues would be resolved swiftly. As indeed they were.

Demetra · 2 October 2017

5/5

Facebook

Emily and her Chancellor's team were an amazing guide in finding our new Hampstead home, showing us a wide range of options and driving our quest to completion!

Despoina · 21 April 2018

5/5

Facebook

It was a pleasure to work with Sophie Taylor. She is very helpful in every stage of process. She is polite, quick responds, and patient. Thanks very much!

Xingyu · 5 March 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Chancellors Botley

How many reviews does Chancellors Botley have?

Chancellors's Botley office has 624 reviews across two platforms: 271 on Google, 353 on Facebook (across the whole business).

What is Chancellors Botley's rating?

Chancellors Botley is rated 4.3 out of 5 across all 624 reviews, and 4.7 out of 5 on Google from 271 reviews.

Where is Chancellors's Botley office?

Chancellors Botley, 11 West Way, Botley, Oxfordshire, OX2 9TJ.

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