Pygott & Crone Boston reviews

★★★★★ 1/5

Trustpilot

Do not engage with this company

Do not engage with this company, there is a £300.00 fee whether they sell or not, and as they take on everything they can, this is how their money is made!!After all the enthusiasm and "feelgood" of thier initial visit and instruction, it is almost impossible to get their attention. It began with every reason imaginable given why the "sales" team could not come around after the instruction, and they failed to arrange even one viewing from the eight they claimed to have matched to the property; ultimately the number of potential buyers they claimed to have was the reason for engageing with them. When we questioned them some time after instruction why it was that we had not had a viewing more excuses continued; every excuse from it wasn't what their clients were looking for, to it being too expensive! Based on this feedback we instructed them to return to the potential purchasors and offer it at £100,000.00 less. Having removed all the 'obstcals' there was still no response, and they became increasingly difficult to contact, to the point that we attempted to speak with four of their directors, none of whom were available. Ultimately we were told by a receptionist to stop contacting them. When we finally contacted Craig Stones, Branch Manager, he told us that he had to get his head together (?) and that he should never have taken the property on. We agreed to give 28 days notice, but discovered that they had ceased all marketing immidiately, and are now looking for £300.00 which they feel they are entitled to as it was in the contract. A contract goes two ways so off to Court it trots!! They had done nothing and stated to us that they should have never taken the instruction on. This is one fact that we are in agreement. Furthermore the fact that they are looking for payment for taking it on is not only ludicrous, but offensive. It was the highest valued property on their books and it was a clear case of P&Crone confusing ability with ambition as it was way beyond their capability to SELL a property. Save your time and money, put it on Rightmove yourself!

Harvey · 22 December 2023

★★★★★ 5/5

Google

Brilliant from start to finish and nothing was ever to much trouble, special thanks to Davis, Sam and Jo who I had the most dealings with, thankyou all so much.

Sonya · 31 January 2024

★★★★★ 5/5

Google

The Pygott team throughout the selling process have been exceptionally, informative, helpful, proactive to progressing the sale so it ran as quickly and efficiently as possible. I would recommend Pygott.

David · 29 August 2024

★★★★★ 5/5

Google

In a period of house price drops and slow sales. Pygott & Crone did us proud. How often can you say that the photos and sales pitch look to good! We had viewings and a sale well in the time frame expected. I would deffinately go with them again if we were to sell in the future. Thank you and service is not a thing of the past, Purple bricks is not for us.

Sarah · 27 December 2023

★★★★★ 5/5

Google

All staff, especially Sam, were very helpful and kept in touch with us throughout the process.

Alison · 30 June 2024

★★★★★ 5/5

Google

The staff at Boston branch of Pygott and Crone have been so very helpful and supportive. I would like to Mention Holly and Sam in particular for keeping us informed and checking things were going to plan. Our purchase was a bit lengthy and involved as we were selling a leasehold property but they made sure our sellers were always up to date. Thank you

Jonathan · 31 May 2024

★★★★★ 1/5

Trustpilot

Horrific experience Pygott andCrone and…

Horrific experience Pygott andCrone and KMRE. Do not buy any properties from them including Hindle House Nottingham. Very lengthy process, service provided was absolutely abysmal prioritising the seller.They give empty promises, ignored any issues but quick to grab money from you. They also hire a bunch of people to give themselves positive feedbackKMRE build terrible apartments with cheapest quality material but exorbitant price. 2 bedroom apartment for 250k?? What a scandalous developer bet they make 100k profit. Things go haywire numerous problems but they never reply

Sophie · 12 May 2023

★★★★★ 1/5

Trustpilot

Terrible,worst company

It is with great regret that I must express my disappointment with the team at Pygott and crone and KMRE. From the moment of our first encounter, there was a lack of interest in responding to emails or addressing issues that arose. The cost of the 2 bedroom apartments outside London, which were priced at a staggering 250k, suggested that this organisation may prioritise profit and the developer over customer satisfaction.The customer service provided by this organisation was absolutely atrocious. Even when speaking with the manager about the numerous issues encountered, it seemed as though there was a complete lack of interest in resolving the situation. Zero communication, absolutely bunch of liars. It is simply unacceptable to treat customers in this manner, especially when such a significant investment is involved.The quality of the apartments is nothing short of terrible, with poor heat and noise insulation. It appears that there is no intention to rectify these issues, which is deeply concerning. It is disheartening to realise, in hindsight, that I should have researched the reviews of others before committing to such an unscrupulous bunch.I implore the organisation to reevaluate its priorities and invest in providing exceptional customer service. It is not only ethical but also essential for the long-term success of the organisation

Lily · 12 March 2023

★★★★★ 5/5

Google

Sales manager Joe McKue is a great asset to Pygott and Crone. Very helpful in trying to find me my forever home. Thanks very much.

Francene · 24 September 2025

★★★★★ 5/5

Google

We sold our house through Pygott and Crone, Boston and received very good service with pleasant, friendly and helpful staff. Thank you.

Jacky · 28 September 2024

★★★★★ 1/5

Google

Drove 3 hours to veiw a property in grand sluice lane,agent didn't turn up,waited 30 minutes outside the property then rang the office, no answer no call back, complete waste of my day, not happy

Barry · 5 June 2025

★★★★★ 5/5

Google

The actual service was second to none and Sam always kept me updated with the progress of the sale and any queries were resolved effectively.

Nancy · 17 September 2025

★★★★★ 5/5

Google

Have used multiple times over the past 13 years Every time has been very professional and consistent with great communication and results Would highly recommend

John · 17 September 2025

★★★★★ 5/5

Google

Our review is a bit late as it has taken over a month to get the Internet connected correctly to our new property but we would like to say that the whole team at Pygott & Crone were exceptionally friendly and professional at all times. They helped with any problems we had promptly and efficiently even though our buyer made things very difficult at times. At no time were any of the team rude or ill mannered with us. Would definitely use this office again should the need arise.

Jan · 27 December 2022

★★★★★ 5/5

Google

Very pleasant staff and professional. They give prompt feedback and always cheerful to help even during very challenging emotional circumstances.

Aderonke · 28 September 2024

★★★★★ 1/5

Trustpilot

Worse house selling company ever

Worse house selling company ever. Had mothers property for sale with them over 5 months now and not ONE single viewing. Quite clearly absolutely no marketing of this property. Just stuck on internet doing zero. Definitely use someone else but these frauds.

Richard · 17 February 2025

★★★★★ 5/5

Google

Joe at Boston office was very professional with great customer relation during then process of purchasing my investment property. 5 stars services

Haven · 23 August 2025

★★★★★ 5/5

Google

Excellent service very helpful from beginning and until end. Cheers josh

Adrian · 26 November 2024

★★★★★ 5/5

Trustpilot

Noni Hammond is fantastic and we…

Noni Hammond is fantastic and we couldn’t have sold our property without her help and guidance, a true asset to the company

Lionel · 5 May 2023

★★★★★ 5/5

Google

Absolutely amazing service 100% would strongly recommend them excellent staff very professional fantastic team a massive thankyou

Jacks · 17 September 2025

★★★★★ 1/5

Trustpilot

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY BUYER or SELLER. Horrendous experience from start to finish, i used the Nottingham branch. I am a first-time buyer and the whole experience has put me off altogether. i went to view a property in which I decided to put in an offer- this offer was the asking price. 4 days had passed, and after numerous amounts of phone calls I still wasn't clear as to whether the offer had been accepted or not, all i was told is the venders are very happy with the offer but need further details. At this point i had emailed numerous amounts of documents all proving i had the deposit, how the mortgage was being funded, evidence i was able to get the mortgage. Yet they continued to push for more documents bearing in mind the offer hadn’t even been accepted at this point. I would not be surprised if this company hadn't even made the owners aware of my offer in hope they were going to receive a higher one as it was all very odd. I was pushed into having what they described as ‘Free financial advice’ phone call. I agreed and she called me. She was extremely rude to me and very pushy when I told her numerous amounts of times I had already sorted out the mortgage side of things. She then went on to demand I sent over the evidence after I had told her 5 times I had a meeting later that afternoon with the bank manager so couldn’t in fact do anything until then. After a few days of waiting the guy i was dealing with assured me he would be in touch Friday, to let me know whether the offer had been accepted. It turns out he was on Annual leave so i had a call from the 'branch manager’ I am a 23 year old woman and I can honestly say I have never been spoken the way he spoke to me, he was very belittling and patronizing. I am absolutely disgusted with the way I was treated and I certainly will not be using this company again

Melissa · 11 February 2022

★★★★★ 5/5

Trustpilot

Excellent service throughout

Excellent service throughout. We have found Pygott and Crone extremely good at marketing, advertising and communicating with ourselves. Pre sale all the way through to completion has been seemless. Particular thanks go to Fiona Hodgkiss for her expediency, clarity adn friendliness throguhout and Aiden Turner for his advice and photo skills whilst putting the brochure together.

David · 6 March 2024

★★★★★ 5/5

Google

We had originally decided to go with Pygott & Crone after being very impressed with Davis Gurton when looking at a house in Boston. We then made the wrong decision and went with a local firm, which was a disastrous mistake. We switched to Davis at Pygott & Crone, and from day one their honesty and professionalism shone through. The sales details, photos, and video were excellent quality, all the staff were knowledgable and helpful, and they found us the perfect buyers. The sale went through very smoothly and quickly, and our buyers commented on how excellent Pygott & Crone were. We have moved many times, and this was easily the best experience we have had. I cannot recommend Pygott & Crone highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Amanda · 27 December 2021

★★★★★ 5/5

Google

Excellent service from Josh Campbell-Foreman & Joe Mckue

Tapi · 27 October 2024