Trusted Agent profile · Boston
★★★★★
198 reviews across 2 platforms
24 Wide Bargate, Boston, PE21 6RX, PE21 6RX
Pygott & Crone's office in Boston, at 24 Wide Bargate, is rated 3.7 out of 5 across 198 reviews on two platforms, including 95 Google reviews rated 4.3.
Every review we hold for the Boston office, from every platform, shown as written. First names only.
5/5
GoogleAbsolutely fantastic service throughout. All staff have been amazing and are so friendly and helpful. Our sale/purchase was completed very swiftly, thanks to these guys. If we ever move again, we would definitely use Pygott and Crone again. Very highly recommended.
1/5
TrustpilotPygott and Crone
Pygott and Crone had my property on the market for 2 years. They failed to get many viewings and completely failed to market my property effectively. They only took 4 photos of the apartment for the brochure. I left the property with them only because they charge a fee to exit the contract with them. So I had to pay them for their total failure to sell my property. I would not go anywhere near them. They are the worst estate agents I have ever come across
5/5
TrustpilotAbsolutely fantastic service…
Absolutely fantastic service throughout. All staff have been amazing and are so friendly and helpful. Our sale/purchase was completed very swiftly, thanks to these guys. If we ever move again, we would definitely use Pygott and Crone again. Very highly recommend.
1/5
TrustpilotSleaford branch.
Sleaford branch.We was buying a property in North Kyme, everything was in place - surveys, solicitors, we even cut our holiday short because it appeared that the move was progressing quicker than expected. However when we came back the move date repeatedly got pushed back and back. The man in this property would not get out of the house, he wanted contracts to exchange with no move dates. We repeatedly booked time off work for each suggested move date and then he’d push it back. Everyone in the chain was disappointed, and we have just been notified by our own agent that our buyers have pulled out. So we have lost a lot of money through this seller messing around. We then checked the north kyme property this morning to see he has taken it off, we checked with the agent and it appeared it was a mistake. So the man selling the house has not only put it back on the market but he has the nerve to put it up for an extra 20k! I would have thought that the estate agent would have more responsibility to the buyers, we have lost a lot of money because of this seller. I wouldn’t recommend this home, and I have lost faith in the agent for continuing to advertise properties like this.
1/5
Trustpilotthe worst real estate company in all of…
the worst real estate company in all of england, I had the viewing in Cotgrave-Nottingham for 12:30am on 05/01/2022 but not address for the property, no text message or email literally nothing at all, I spoke twice with them and they promised to send all the details in 20 minutes, but nothing again! If you are invited in property’s like me, please avoid this company if there is any possibility!
1/5
TrustpilotUnprofessional
Awful experience selling my property through Pygott & Crone. Very lengthy process and the soliciting firm they recommended (Stonebow Law) were absolutely abysmal.My property was empty with no chain, direct to a first time buyer. Whole process took over 25 weeks from sale. In retrospect earlier in the year I purchased a property with a chain in less than 3 weeks with another provider.Avoid Pygott & Crone, you can do better.
1/5
TrustpilotUnprofessional and Uncommunicative Service
We recently tried to buy a house listed with P&C. The agents were highly unprofessional, and, frankly, edged us out of a possible sale because we were not cooperative (we refused to apply for a mortgage with them because we already had a DIP from a lender). We made an offer and then waited without updates for 5 days. When we enquired as to why we'd had no updates, they told us they had tried to contact us the day prior to see but couldn't get a hold of us, and then that the vendor didn't want to wait. We didn't have messages on either mobile or landline, so there's no evidence that they tried to reach us. Nor did they email us (which they had done previously when unable to reach us by phone). Frankly, we think they purposely failed to update us in order to push us out in favour of another buyer because we didn't want to apply for a mortgage with them.
5/5
GoogleWe can't praise the team enough and their professionalism has made our move stress free. Many thanks to all the team
1/5
GoogleSteer clear!!! Absolutely horrendous. Manners and professionalism were seriously lacking during my purchase. They're lucky I loved the house so much or I would have quite happily pulled out.
Dear Sally, thank you for taking the time to leave a review as it has provided us with the opportunity to reply and explain the other perspective. The property was not purchased by you, it was purchased by a company and they specifically instructed us not to contact you. On numerous occasions when you did make contact with our office, you attitude towards our staff was aggressive and confrontational. Thankfully for us, both our seller and the buyer (company) were very happy with the service we provided them. We can assure you that based on the recent experience we had in dealing with you, we hope we never have to deal with you again.
1/5
TrustpilotParasites!!
Parasites!!This company sent me an unsolicited letter......this is deemed as a service provided by the company as per Trustpilot guidelines.You can show that you used the services - you haven't bought or ordered anything, but you can otherwise document your use of the business or company's services. This might be by showing correspondence with the company or documenting some other interaction.This company search the property portals looking at properties that come to the market with another agent.They then try to find out the vendor's address. They then send unsolicited post to sell all their other add ons like, relocation services, mortgages, conveyancing, land and new homes. This is where they make a fortune.They finish the letter by stating, ' To opt out of any further communications from us please write or email usThis clearly breaks the new GDPR code on privacy protection. This estate agent will do everything possible to gain business so be warned.I hope that the High street estate agents disappear sooner rather than later. Rip Off businesses who charge a fortune for marketing a property.Update: They have now reported me as I have never used their services. You could not make it up. Unprofessional parasite of a company. Avoid at all cost......
5/5
GooglePygott and Crone handled our purchase with great service and professionalism. They stepped in to expedite our complex chain which was full of delays and problems, and went way beyond the call of duty to bring our exchange and completion to successful conclusion. I would absolute recommend them.
Thanks Penny for your lovely comments and we wish you lots of happiness in your new home. If you do get the opportunity to recommend us, don't forget to do it via the "Refer a Friend" on our website as we would love to reward you for a successful referral. Best wishes.....
5/5
TrustpilotVery pleased with the service
Very pleased with the service and kept me up to date!..they bent over backwards to make it work for me!..Would recommend
1/5
TrustpilotHorrendous valuation service
I recently had a property valuation carried out by this company for mortgage purposes - it came back £000's below two other agents! Frustratingly, the lender would only work from this companies survey and thanks to this, my mortgage application has now been refused. In the past I've alway found agents are within 5% of each other when carrying out a valuation; don't know what on earth was going on with Pygott & Crone's valuer, but their incorrect valuation has sabotaged my application and cost me time, money and stress.
1/5
TrustpilotVery poor performance
Very poor performance! Can't recommend them. They had my property on the market for a year and consistently sent the wrong people to view it. They found a 'buyer' but didn't investigate their claim that they were cash buyers which proved false and the withdrew their offer just before exchange of contracts. This company gives estate agents a bad name!
1/5
TrustpilotCome on guys , get your basic tenancy act together
It’s with great distress I write this review 3 members of my family rent a house at a cost of £1,250.00 per month , plus bills.
5/5
TrustpilotIt was an absolute joy working with Pygott & Crone
It was an absolute joy working with the Pygott & Crone Estate Agents.
4/5
GoogleQuick sale of my property. Everyone at Pygott & Crone always helpful, always in touch when needed any help or advice. Highly recommended.
5/5
TrustpilotWe cannot thank them enough.
We had Thomas Osborne all through our property purchase. We cannot thank him enough for all the help and support he gave us to get this purchase over the line in what has been a long road.
5/5
GoogleEmily was an absolute star when we purchased our home in 2019.Polite, friendly and helpful agents.
1/5
TrustpilotR Soles
R Soles. Avoid. They will degrade you, insult you. They will lie to you cheat you, take your money before all legal docs are signed. They will strongly deny this as they are above all us minions.Young kids, unprofessional, not a clue.Probably the worst company I have come across in all my years.Should be closed down
1/5
TrustpilotWrote to who I believe was their CEO a…
Wrote to who I believe was their CEO a T Downing concerning an issue about disability discrimination.I received no acknowledgement from him at all, nor did he reply to my concerns about a blatant discrimination act. To me if they will not take this seriously, what else will they ignore - racial discrimination, gender discrimination. On that basis people should not use this company
1/5
TrustpilotShocking
Shocking. Was going to let the poor communication go because property completed and I no longer needed to deal with them.I am missing keys so I have contacted… apparently I have lost them! No responsibility taken for anything!
1/5
TrustpilotDisappointed and poor service
Disappointed and poor service. Property wasn’t pushed, no feedback given from viewings, sometimes weren’t even informed or viewings. When I collected the keys to go with a new agent they gave me the wrong keys!
5/5
GoogleVery professional at all time....Great advertising and sale went smoothly...have always used Pygott & Crone and will continue to do so. The online tracker is also very useful
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Pygott & Crone's Boston office has 198 reviews across two platforms: 95 on Google, 103 on Trustpilot (across the whole business).
Pygott & Crone Boston is rated 3.7 out of 5 across all 198 reviews, and 4.3 out of 5 on Google from 95 reviews.
Pygott & Crone Boston, 24 Wide Bargate, Boston, PE21 6RX, PE21 6RX.
