Trusted Agent profile
★★★★★
221 reviews across 2 platforms
719 Christchurch Road, Boscombe BH7 6AQ
Palmer Snell's Boscombe office at 719 Christchurch Road is rated 3.7 out of 5 across 221 reviews on two platforms, including 122 Google reviews rated 4.3. The 99 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Boscombe office, from every platform, shown as written. First names only.
5/5
GoogleCan’t recommend Palmer Snell in Boscombe enough! They made things move so smoothly and as simply as possible for us. We were constantly kept up to date with things. We personally dealt with Nathan and sometimes Daryl and have to say they were both incredibly helpful and nothing was too much trouble.
1/5
TrustpilotDO NOT GO WITH THIS ESTATE AGENTS.
I am absolutely disgusted by this estate agents. They advertised our property without permission from us, we were going to rent a property and they were is meant to just look at the property to give us an idea for what we could rent this for. Instead they put this property on the Market without talking to us. When I asked them to remove the property, there words to us were that this was not there problem. I would never use this company, they talk to you like poo and laugh at you when you are trying to talk to them. This is a disgusting company and behaviour.
5/5
GoogleWe met with Alison from the Boscombe office to view a property, she was very knowledgeable, friendly and a pleasure to meet with.
Thank you for your kind words! We strive to provide exceptional service and we're thrilled that Alison was able to make your property viewing experience enjoyable. We look forward to assisting you in finding your dream property. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleAndy has been so kind and proactive throughout all the renting process and his support continues even now that I secured the property. Cannot thank him enough for his patience, kindness and professionalism!!! Highly recommend palmer snell as no other estate agency around!
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
1/5
GoogleI recommend staying away from these agents. Was dealing with Daryl the manager. Little to no communication at all and when yes, they were dishonest. They just tried holding my listing as long as they could by pretending they have a buyer. I finally listed elsewhere with an honest and reputable agency and got a buyer in two weeks.
Hello, we are sorry to hear about your experience with us. Please contact us at review@countrywide.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team
5/5
GoogleI’m very happy with this letting agency they have helped me so much I can’t thank you all enough I highly recommend!
Thank you for your kind words! We are thrilled to hear that we have been able to assist you and thank you for recommending our letting agency. Best wishes, Lucy, Customer Feedback and Support Team
4/5
GoogleI had very good service with Palmer Snell especially Alex and Daryl and would definitely recommend this Estate Agents
Thank you for your lovely review and recommendation Janet Onur. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotMy experience with the Palmersnell has…
My experience with the Palmersnell has been amazing. This is my first property I’ve ever rented and this was very helpful and always willing to help when I had any questions. Have me a couple of veiwings even when they had cancellations.
5/5
GoogleDaryl and the team were absolutely fantastic with our recent house sale. It was a complicated sale and they went above an beyond at every point. 1000% recommend!
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent Sincerely, we appreciate your patience and kindness towards my family. …
Thank you so much for your kind words, Samson! It was a pleasure serving you and your family. We are happy to hear that your experience with us was excellent and we truly value your patience and support. Kind regards, Lucy, Customer Feedback and Support Team
5/5
TrustpilotOutstanding Wells team
I can’t rate them highly enough. Abbie, Carole and Maddie, in the Wells branch were so helpful and kind to me, when both selling and buying a property. I had to downsize and at times the move was emotional but they were there every step of the way. Either in person, or on the end of the telephone. An outstanding team. Thank you.
5/5
TrustpilotEfficient & professional
HiI have a flat with the above agent, in Boscombe, Dorset.I would just like to let you know that I have again received some excellent service from Lee Gilmore and Jennette Bartlett. Lee has been efficient in listing the property,finding a new tenant and ensuring a smooth process for all.Whereas Jennette has advised me and assisted with resolving some maintenance issues.I have always found both to be approachable, polite, with a professional and positive attitude.A pleasure to deal with.Kind regardsMark Llewellyn
5/5
GoogleI will like to say big Thank you to all at palmersnell , Emily was the one that help us alote,she is very helpfull and she done everything nicely and quick for us to find the flat , thank you for your helpPositiveProfessionalism
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleWe have used Palmer Snell to manage our rental properties. They have been amazing from start to finish. They happily answered our questions and took time to explain things to us in detail. They found us brilliant tenants who were right for our property. Would highly recommend using them. In particular we wanted to point out how amazing both Megan Middleton & Kayleigh Garner have been.
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
1/5
GoogleWaste of time company. Estate agent doesn’t have the right keys the first time when booked for a viewing. We reschedule and they cancel 5 minutes before the viewing when we already have arrived at the property. If you’re trying to sell with this branch I would AVOID.
Hi D, I'm sorry to hear about your experience. Please contact us at review@countrywide.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team
5/5
GoogleI will like to say big Thank you to all at palmersnell , Emily was the one that help us alote,she is very helpfull and she done everything nicely and quick for us to find the flat , thank you for your help
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleDaryl was really helpful over the phone when looking for advice. Will definitely be using them again in the future
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotPalmer Snell worle branch team were the best
Palmer Snell worle branch team were the best estate agents I came across during my property purchase journey. They always replied to my emails,calls and kept me informed. They were so helpful and friendly. Thank you Luke and Isabelle.
5/5
GoogleFound Alison very helpful and informative and approachable and friendly.
Thank you for the positive feedback! We strive to provide excellent service and are thrilled that you had a great experience with Alison. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleVery professional and understandable staff. Thanks Kayleigh garner
Thank you Dayron for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotGOOGLE REVIEW OF PALMER SNELL WHICH HAS…
GOOGLE REVIEW OF PALMER SNELL WHICH HAS HAS NOW BEEN REMOVED BY PALMER SMELL ;)
5/5
TrustpilotThank you Ashton
Ashton Wylie at the Wells branch was brilliant, very helpful, great service and nothing was ever to much trouble. Thank you.
5/5
TrustpilotQuick un stressful & professional
After using palmer snell to set up my accommodation for rental after a recommendation from a member of my family I couldn’t be more happier it was quick easy and un stressful thanks to Hayley and Oliver for helping me along the way and also handled everything with professionalism & left me feeling confident that it’s in safe hands Thanks again !!
5/5
GoogleWe have worked with Kayleigh on a few occasions and have always had a pleasant experience. Looking forward to continuing our partnership - BH Spotless Cleaning
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Palmer Snell's Boscombe office has 221 reviews across two platforms: 122 on Google, 99 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Palmer Snell Boscombe is rated 3.7 out of 5 across all 221 reviews, and 4.3 out of 5 on Google from 122 reviews, checked 9 October 2026.
Palmer Snell Boscombe, 719 Christchurch Road, Boscombe BH7 6AQ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.