Trusted Agent profile · Bootle, Merseyside
Verified
★★★★★
286 reviews across 4 platforms
9 Harris Drive, Bootle, Merseyside, L20 6LD
Part of Whitegates, see every office.
Whitegates's office in Bootle, Merseyside, at 9 Harris Drive, is rated 4.4 out of 5 across 286 reviews on four platforms, including 215 Google reviews rated 4.4.
215
Reviews on Google
This office
2
Reviews on Facebook
This office
64
Reviews on Trustpilot
This office
5
Reviews on allAgents
This office
If you're looking to sell your home fast and get the best price you're in the right place. Whitegates have built our reputation over five decades by helping homeowners move quickly. Here's how we can help you: 1. As local experts, we give you the very best advice to market your home 2. We pioneered 'No Sale, No Fee' selling, to take away all of the risk from selling 3. Our established brand is trusted, so we can deliver buyers to your door helping you to sell quickly We've forged our reputation on helping people sell their homes fast whilst using our experience to always achieve the best possible price. Our friendly team will be working hard on your behalf. We know Bootle inside out and when it comes to selling a home that's crucial. Your buyers might want to know about the local area, parks, and schools. Living and working in Bootle means we can put your buyers at ease and answer all of their questions. Feel free to check out some of the reviews below from just a few of the hundreds of sellers that we've helped move on. Feel free to pop into our welcoming branch for a chat, or you can call us, or of your ready to get going you can book a free no-obligation valuation at your home.
Every review we hold for the Bootle office, from every platform, shown as written. First names only.
5/5
TrustpilotAlways dealt with Whitegates with my…
Always dealt with Whitegates with my properties and James, Tom and the team have always been helpful. Not sure where the negative reviews come from! Very easy to slander a company however I couldn’t recommend Whitegates enough!
5/5
GoogleThe staff at Whitegates Sefton have been extremely helpful throughout the whole process of selling my family home. From the first initial telephone conversation with Emma, to James coming out we have been kept up to date every step of the way. Would also like to say a big thankyou to Lewis for doing the viewings and providing the feedback! If your looking to sell in L21 or Liverpool for that matter I would strongly advise speaking to Whitegates before anyone else! Thankyou again!
Thanks Lauren! I have passed your comments onto the team!
5/5
allAgents"Absolutely amazing from start ..."
Absolutely amazing from start to finish. I would highly recommend whitegates to anybody. Big thanks to Carl Mckenna who pushed for my mortage and delievered. Also a thankyou to Claire corp. Lovely people to work along side and helpful every step of the way. Fantastic service.
5/5
TrustpilotExcellent communication and very…
Excellent communication and very helpful through the whole process. 5/5
4/5
GoogleI have recently just bought a house through white gates! Camron and Tom helped me and got things pushing through! Very friendly and approachable. My only flaw would be the solicitors recommendation I found them super slow and lack of communication between sellers and buyers solicitors which caused a-bit of frustration. But it still went through in a reasonable amount of time after pushing.
Hi Megan! Thankyou for your lovely review! I have passed your comments onto the Sales team! I think the majority of solicitors cause frustration for all parties involved but I hope your all settled in your new home! Thanks James Lacken Branch Manager
5/5
TrustpilotRecently sold our house with…
Recently sold our house with whitegates. Mostly dealt with James & Tom who are both excellent. Especially James who really helped us deal with a very stressful time and incompetent lawyers! Would 100% use again
5/5
GooglePhoned for some information on a Property and spoke to Emma. She was very knowledgeable and friendly, will definitely be using Whitegates in the future if all the staff are like this.
Thankyou Mark! I have passed your feedback onto Emma!
5/5
GoogleWe would definitely recommend dealing with Tom Simpson if possible, he was helpful when showing us around the property we ended up buying and also along the whole journey. Couldn't have been a smoother process.
Thankyou for your 5* review, I have passed your comments onto the sales team! Lydia Customer Success Team
5/5
TrustpilotGreat agents
Great agents, they’re aways so helpful in particular James who I’ve dealt with over a couple of properties, I’ve always found him to be very professional and courteous , would highly recommend Whitegates
5/5
TrustpilotJames Lacken at Whitegates Bootle is a…
James Lacken at Whitegates Bootle is a great estate agent and was the most knowledgeable and professional estate agent we met with. Consummate professional with endless patience. Thanks for all your hard work!
5/5
TrustpilotJames Lacken
James Lacken, the manager at Whitegates Estate Agents Bootle, impressed me with his proactive approach to managing the sale of my property. Having dealt with people throughout my career, I quickly recognized his genuine nature. In contrast to my previous experiences with other quick fix agents, James stood out with his refreshing attitude and enthusiasm for ensuring a quick sale. His bright persona left a positive impression, and as the sale progressed, he and his team's genuine effort exceeded my expectations. What stood out the most was his willingness to be of assistance whenever needed, a quality I found lacking in my previous interactions with estate agents. Without a doubt, I would choose to work with him again. James Lacken not only made the entire sale process easy but also remarkably stress-free.
5/5
TrustpilotJames at the Bootle branch was the…
James at the Bootle branch was the reason I decided to sell my house with Whitegates. He was professional, friendly and supportive and went above and beyond; including arranging viewings around my work and personal commitments and answering any queries I had, even outside of working hours! He was sensitive to the fact that the sale was reluctant and at a difficult personal time for me and had my best interests at heart throughout. I have already recommended him, and Whotegates, to others and will continue to do so in the future. Thank you again for all your help!
5/5
TrustpilotJust completed on a sale with…
Just completed on a sale with Whitegates. Have used them on several sales over the years and have found them to be great each time.James the Manager handled our sale this time and was fantastic from start to finish even accommodated late viewings etc due to our work commitments. I found him and his team to be very professional and approachable. My buyer also commented on how good our estate agent was.I would certainly recommend them to anyone including friends and family.
5/5
GoogleI deal with Whitegates in a professional capacity, they're always happy to help and a very professional business to work with. James is very knowledgeable about his local area.
Thankyou Nick, I have passed your feedback onto James and the sales team!
5/5
GoogleMy daughter and partner were buying their first home. We dealt with Lewis Caffrey who was great. It was a long protracted 6 month completion time that was no fault of Whitegates. Lewis kept everyone up to date and confidently got us all to the finish line. Would definitely buy through them again 👍 …
5/5
GoogleThis is the second property sold by James and Tom at Whitegates this year .Would highly recommend them , very professional and efficient. Felt totally confident with this estate agent
Thankyou for your 5* review, I have passed your comments onto the sales team! Lydia Customer Success Team
5/5
TrustpilotContacted Whitegates for a mortgage…
Contacted Whitegates for a mortgage valuation. From the get go the team have been welcoming and very helpful. Provided all the information we needed. Would definitely recommend James and his team!
5/5
GoogleExcellent customer service and very knowledgable estate agents. I have bought multiple properties with the assistance of Tom, who I have always found very professional and helpful. Would highly recommend!
Thankyou for your 5* review, I have passed your comments onto the sales team! Lydia Customer Success Team
5/5
GoogleExceptional service given by Emma who was extremely efficient and professional as she resolved any matters quickly and efficiently and always fed back to me within an hour of my contact. I wouldn't hesitate to recommend the agent as I found them to be far superior to the competition and I'm speaking as someone with plenty of experience in buying and selling property. Thanks again to Emma for a great job. Paul
Hi Paul! Thankyou so much for your review! I have made Emma aware of your comments. From all of the team here at Whitegates we are delighted with your kind words! Kind Regards James Lacken
5/5
GoogleExceptional service given by Emma who was extremely efficient and professional as she resolved any matters quickly and efficiently and always fed back to me within an hour of my contact. I wouldn't hesitate to recommend the agent as I found them to be far superior to the competition and I'm speaking as someone with plenty of experience in buying and selling property. Thanks again to Emma for a great job. Paul
Hi Paul! Thankyou so much for your review! I have made Emma aware of your comments. From all of the team here at Whitegates we are delighted with your kind words! Kind Regards James Lacken
5/5
GoogleGreat service from james and the rest of the team at whitegates with the sale of my property.
Thankyou for your 5* review, I have passed your comments onto the sales team! Lydia Customer Success Team
5/5
GoogleWhitegates were very helpful and worked hard to help me finalise my sale. This was after they did a great job managing my rental property for many years.
5/5
TrustpilotFantastic Estate Agents
James, Debbie and all the team at Whitegates provide a fantastic Estate Agency service. I have worked alongside Whitegates for many years and honestly cannot recommend them enough
5/5
GoogleGreat experience from sale to management. Tom and Michelle have both been fantastic. Responsive, helpful and generally a great level of customer service. Would recommend.
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