Every review we hold for the Bolton office, from every platform, shown as written. First names only.
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5/5
GoogleSelling our home & choosing an estate agent felt like a bit of an overwhelming minefield - we in fact had quotes from several agents when finally good luck brought us to Purple Property Shop. From start to finish the whole team were always friendly, welcoming & on hand to assist. Their service was excellent & we would highly recommend to anyone in the area.
Leila Β· 12 June 2022
Agent replied Β· 11 June 2024
Hi Leila, many thanks for your 5* review. Much appreciated. :)
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5/5
GoogleI would recommend Purple properties, as Mollie was very informative, prompt and very friendly, and wasted no time getting our house on the market.
Michelle Β· 12 May 2024
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1/5
GoogleHow these people are in business is beyond me. Rude, arrogant and unorganised. When viewing a property for renting the agent thought we were buying and asked US how much it was up for. No matter what you tell them they'll forget it. Booked in to renew tenancy, a week later they then threatened to evict us because we hadn't booked in to renew. Told them we wanted a 6 month contract on phone, tried writing a contract for 12. Asking about renewal fees (Β£100 for 5 pieces of paper copy pasted from year before) the agent got aggressive and would barley speak to us after.
Steve Β· 13 June 2017
Agent replied Β· 11 June 2024
We have received your review. I do not agree with your comments and think it is important to highlight the main points in response to the issues you raised. I cannot comment on the viewing as it was a long time ago and no-one in the office can remember the conversation with you. When you attended our office you were 2 hours early and as you know ( it being an open plan office) I was meeting with a rep at the time but stopped that meeting to meet with you. When you were emailed about renewing your tenancy you were informed of the renewal fee and in addition, before you took the tenancy you signed a tenant information letter fully explaining the costs. Our fees are open and transparent not only in the tenant paperwork we give you but also on our website. I did not 'copy paste' the old contract but completed it from scratch which you were aware of as I explained this in the office to you. We also discussed the fees and I explained to you what our fees were and what they covered.
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5/5
GoogleTara was so helpful and friendly!
Jen Β· 12 June 2023
Agent replied Β· 11 June 2024
Thanks Jen for your 5 star review and kind words. :)
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5/5
GoogleMollie is a very good agent when it comes to viewing and booking, my had a very good experience on our visit today and she answered all are queryβs as well.
Best of luck Mollie keep shining..π β¦
Hasnain Β· 12 June 2023
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5/5
GoogleRecent annual inspection of our rented home. As usual polite, efficient staff (Tara) who quickly completed the inspection .
Asked if we had any issues etc
and a friendly chat with Tara which was lovely.
Highly recommended Agent.
Marilyn Β· 12 June 2023
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5/5
GoogleWeβve had a great experience from The Purple Shop so far. Michelle who knew a lot about the area and property, showed us around and has been incredibly helpful in answering our queries! Thank you!
Bella Β· 26 July 2024
Agent replied Β· 25 August 2024
Thanks Bella for your lovely 5* review and kind words about Michelle. :)
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5/5
GoogleJust want to say that Mollie Candland from the purple property shop has been an absolute star throughout this very stressful transition and I would highly recommend her professionalism with any property issues you have whether buying or selling she with out doubt goes that extra mile and provides quality service.
Gareth Β· 16 August 2023
Agent replied Β· 11 June 2024
Thanks Gareth for your review and kind words about the service you received and how Mollie managed the sale. Much appreciated :)
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5/5
GoogleSo far the purple property shop as been excellent. We have been kept informed every step of the way . We have had regular contact .
William Β· 6 December 2024
Agent replied Β· 10 December 2024
Thanks William for this lovely review. We are really pleased you have been happy with the service you have received from The Purple Property Shop. :)
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5/5
GoogleFor a small estate agents, Purple property manage a large number of deals well!
The staff are understanding, & offer valuable properties. 10/10 would recommend their services. Special shoutout to Mollie who has helped on multiple viewings.
Rizwaan Β· 12 June 2023
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5/5
GoogleBeen a great experience, Mollie has been super helpful and responded to all queries and have gone above and beyond in our purchase
Thank you so much
Muhammad Β· 12 February 2024
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5/5
GoogleAimee at the Purple Property Shop is a credit to her company. I have been looking for a rental for some time, had countless viewings with various agents but havent managed to find my ideal property. I have met with Aimee on more than one occasion and she fully understands my needs. She has made it her mission to find me what i need and i am more than grateful for her help...fingers crossed...thankyou Aimee
Susan Β· 12 February 2024
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5/5
GoogleWe have listed our house for sale this week with The Purple Property Shop. Matthew came to explain everything to us and took time to answer any questions we had. Mollie came to take pictures and Iβm blown away at the quality of the photos, she is absolutely fantastic!
Nicola Β· 15 September 2023
Agent replied Β· 11 June 2024
Thanks Nicola for your review. Please you were happy with the meeting with Matthew and the follow up service from Mollie. :)
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5/5
GoogleFrom the moment we sat down with Matthew until the eventful day of handing over the keys to our old house I was confident that the sale was progressing and I can't fault Lynn at all for all her efforts in the latter stages in chasing various parties on our behalf.
I would have zero hesitation in recommending them to anybody looking at selling a property and can't understand why anyone would choose anywhere else.
Chris Β· 13 June 2019
Agent replied Β· 11 June 2024
Hi Chris, many thanks for your review, much appreciated.
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5/5
GoogleVery prompt very efficient and friendly and informative Tara was lovely showing us around.
Yasmin Β· 12 June 2022
Agent replied Β· 11 June 2024
Hi Yasmin, many thanks for your lovely review and kind words regarding your viewing with Tara. Much appreciated. :)
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5/5
GoogleAimee was absolutely superb, dealt with all of my queries and questions perfectly, I canβt recommend the purple property shop enough.i Would definitely recommend for everything property related.
Spencer Β· 14 December 2023
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5/5
GoogleThanks Tara for showing us around the property.
I found you to be very professional, knew what you were talking about and answered all the questions I had for you.
Definitely wasn't disappointed! π β¦
Zee Β· 12 June 2023
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5/5
GoogleI was looking for a property and was recommended purple property shop by someone I work with, and was contacted by amy who was really helpful and friendly and couldn't do enough to help
Gary Β· 26 June 2024
Agent replied Β· 25 August 2024
Thanks Gary for your great review and kind words. Much appreciated. :)
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5/5
GoogleI have been very impressed with the help and advice offered by Matthew, Deborah and Tara at Purple Bricks not only with the valuation of my own house but also with the information given during the viewing of a house I was looking to purchase. My wife recently died and they all showed compassion and an understanding of my situation.
Frank Β· 12 June 2022
Agent replied Β· 11 June 2024
Many thanks Frank for your kind words . . . we know you mean The Purple Property Shop. :) :) :)
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5/5
GoogleI have used them for the third time now and the service from Megan, Sally and Ollie was very efficient, friendly and courteous. Megan always delivered on her promises and took matters in her own hands at times chasing buyers and solicitors. Brilliant service!
Saf Β· 12 June 2022
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5/5
GoogleI've been dealing with Purple Property Shop for a few years now, and recently have had the pleasure of Aimee as my first port of call. Kind, couteous and knowledgeable, she is a great role model for the company. Nothing is too much of a task to her, and promises are kept well and acted upon in a very timely fashion - an absolute asset to the team!
Joe Β· 12 April 2024
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5/5
GoogleI couldn't have had a better experience from an estate agent. As a first time buyer I was unsure about the whole process but they were always on hand to keep me updated and chase things up. The whole process took just over three months and they were always available for any viewings I needed. Very professional and helpful.
James Β· 12 June 2022
Agent replied Β· 11 June 2024
Hi James, many thanks for your lovely 5* review. We are so pleased you were happy with the service. :)
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5/5
GoogleSo glad my parent chose to sell there home through the purple property shop on Blackburn Road bolton.
Very happy the way the property was marketed. The photos where amazing. It was sold within 14 days and they moved out 10 weeks later .
Thank you Mathew .Sally. Lynn and Ashley . .
Gaynor Β· 12 June 2020
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5/5
GoogleI had a pleasant experience at the viewed apartment, lovely apartment. Tara was helpful, nice, well detailed and accommodating,,,she took me round the house and gave vivid explanation to everything, highly professional.
Boladele Β· 12 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.