Every review we hold for the Bolton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAbsolutely brilliant. Made my move stress free. All staff very friendly and more than happy to help you with any concerns. Can't speak highly enough of Northwood 👍 …
Steven · 1 January 2023
Agent replied · 31 December 2024
Morning Steven, thank you so much for your review! Abbie was gutted that she wasn't here when you collected your keys but knowing that you were happy with the service you received has made her day! We hope you're settling in well in your new home but please let us know if you need anything in the future. Kind regards, Lauren
★★★★★ 5/5
GoogleSelling my house has not been the most straight-forward process but Lauren at Northwood has been absolutely amazing in relieving my stress and dealing with every single aspect with enthusiasm, empathy and professionalism - cannot recommend enough!
Trevor · 1 January 2022
Agent replied · 31 December 2024
Morning Trevor, thank you so much for taking the time to leave a review. I'm so pleased that you were happy with the service you received during your sale, but not as pleased as I am that we finally completed :) if you need anything in the future please let me know, Lauren
★★★★★ 5/5
GoogleAs an overseas investor, it was importamt for me to find some company to trust managing my properties. I am relieved that I find Northwood. Really nice service!!! Great job team!!
Jaime · 10 October 2024
★★★★★ 5/5
GoogleHarriet & the team at Northwood are amazing, right from my initial enquiry through to move in day!
They always reply promptly, even if its just an acknowlegement of the email / call which is great to have within a business.
If you're looking for a rental property / buying or selling I would reccomend Northwood in a heartbeat!
Iain · 1 January 2023
★★★★★ 5/5
GoogleUsed Northwood Bolton for our letting agent. Prompt efficient service. Never a hassle to speak with. Had an issue with damp in house, resolved and fixed super quickly.
Really great company!
Robin · 2 January 2018
★★★★★ 5/5
GoogleLauren at Northwood was amazing - she did more than our solicitors .
Always kept me informed,always responsive, friendly and professional !
Not that I want to move for a long time but 100% would use themPositiveResponsiveness, Quality, Professionalism
Sarah · 1 January 2021
Agent replied · 31 December 2024
Hi Sarah, thank you so much for your review! I hope you've had a lovely Christmas in your new home and wish you the best of luck for 2021 :) If you do ever need any help in the future do please let us know, Lauren
★★★★★ 5/5
GoogleHarriet is really fantastic and made things happen so fast and smoothly. We will definitely use this agency again for future accommodation.
Donae · 1 January 2021
★★★★★ 5/5
GoogleGreat service from Emma at Northwood. Northwood took over the letting of a property towards the end of a tenancy and handled the handover back to the landlord with professionalism and keeping both parties informed at all times.
Lesley · 1 January 2021
Agent replied · 31 December 2024
Thank you for your kind words Lesley this is much appreciated.
★★★★★ 5/5
GoogleWe have been renting for many years now and this is the second time with Northwood.
They are always totally professional, they are always up front in their dealings, they don't make promises they don't keep.
The staff are happy and very pleadant to deal with, nothing is too much trouble.
There are letting agents out there who could learn a lot from these people, especially about making happy content tenants who stay loyal.
Laura · 2 January 2019
★★★★★ 5/5
GooglePossibly the best letting agency that I have dealt with over the last five years.
The staff are totally professional. Pleasant and always go that extra mile.
Other letting agencies could learn a lot from this Company.
Keep up the good work.
Gary · 2 January 2018
Agent replied · 31 December 2024
Gary, we work hard to deliver outstanding customer service and it is always good to hear when our customers are happy with our efforts. Thank you for your custom and we will continue to strive to keep up the good work ! Best regards, Steve Adams, Director, Northwood (Bolton) Limited.
★★★★★ 5/5
GoogleGreat team with great communication, went from viewing to moving in just over a week! thank you Harriett and the team.
Grace · 9 February 2020
★★★★★ 5/5
GoogleWe rented a property through Northwood for 4 years, the staff are responsive, friendly and professional. We sadly had to leave our property as the landlord was selling but I would definitely recommend Northwood for both tenants and landlords.
Holly · 1 January 2024
★★★★★ 1/5
allAgents"Rude and..."
Absolutely poor customer service. * dosnt just give a bad name to estate agents but to people aswell, she's rude and incredibly disrespectful. I'd rather live any squaller then ring these guys for help. Do not do business with Northwood.
I · 26 March 2018
Agent replied · 26 August 2025
I am sorry to hear that you are not happy with service you have received. Your comments are not specific and are anonymous but I can deduce that you are a tenant in a property that we manage - please feel free to contact me with your specific concerns and I am prepared to seek to address them. We are not accustomed to getting such specific and targeted criticism but I am sure we can find resolution with you. Best regards, Steve Adams, Director, Northwood (Bolton) Limited
★★★★★ 5/5
GoogleNorthwood will certainly sell your house - proactive and pro efficient, communicating professionally, consistently throughout the entire process. Definitely recommend!
Claire · 1 January 2023
Agent replied · 31 December 2024
Morning Claire, thank you so much for your review! If we can be of any further assistance for you in the future please let us know. Kind regards, Lauren
★★★★★ 5/5
GoogleThe office is a pleasure to work for and Gaynor on maintenance is great 😊 …
Chris · 20 January 2025
★★★★★ 5/5
GoogleNorthwood have been amazing helping me purchase my first home! Lauren always kept me updated at every stage of the process and was there to answer any queries I had. Would 100% recommend to anyone!
Gemma · 2 January 2020
Agent replied · 31 December 2024
Thank you so much for this lovely review Gemma we wish you well in your new home!!
★★★★★ 5/5
GoogleExcellent service coordinated by Meganne, I reported an issue regarding a broken lock in the morning and someone had come out to replace it by the afternoon. Fantastic and very impressed.
Jon · 1 January 2021
Agent replied · 31 December 2024
Thank you so much for your kind words, i have passed your feedback over to Meganne!
★★★★★ 5/5
GoogleLaura from Northwood (bolton) was great from the initial viewing to moving in. Very responsive and always happy to help. Couldn't ask for more - would definitely recommend Northwood based on our experience.
Matt · 2 January 2020
Agent replied · 31 December 2024
Thank you for your wonderful feedback and the 5*rating means a lot to us!!!
★★★★★ 5/5
GoogleI have no faults, very professional company and very helpful. Easy communication and fast service.
Nothing to fault what so ever, I would highly recommend. Thank you again.
Brandon · 1 January 2021
Agent replied · 31 December 2024
Hi Brandon, thanks so much for your review it is much appreciated. Kind Regards Harriet
★★★★★ 3/5
GoogleLocation is not quite good but staffs are awesome best customer service and friendly environment
Sid · 9 February 2020
★★★★★ 5/5
GoogleJoanne was so swift and helpful - a really good and friendly service. Thank you
Laura · 9 February 2020
★★★★★ 5/5
GoogleIn the short time we've been part of Northwood Estate Agents they've solved issues quicker than any other previous estate agents. They're approachable, helpful and friendly at all times through all forms of communication.
Lauren · 2 January 2018
Agent replied · 31 December 2024
Lauren, thank you for your feedback, I am pleased that our customer service has exceeded your expectations. Best regards, Steve Adams, Director, Northwood (Bolton) Limited.
★★★★★ 5/5
GoogleThe service provided by Northwood and the team has been excellent I couldn not have asked for more. Great communication throughout the entire process and really helpful. Quick responses on queries and constantly kept us in touch with updates etc. I would definitely recommend them if you need to sell your house. A very professional service.PositiveResponsiveness, Quality, Professionalism, Value
Karen · 1 January 2021
★★★★★ 5/5
allAgents"Both Angela and Becky, worked ..."
Both Angela and Becky, worked together to ensure my whole transition was effortless from the initial booking a viewing through to referencing and move in day! They were both professional and courteous, ensuring that my move/ transition felt a personally tailored experience. I would use the agents again and will be recommended their services for anyone who may require them on a personal and professional basis.
RG · 27 June 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
