Every review we hold for the Bolton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would fully recommend Northwood Bolton and most especially Rebecca Oliver. Rebecca came to carry out a Probate valuation. She was extremely kind and sympathetic knowing my circumstances and was extremely thorough in her valuation showing her wealth of knowledge of the properties in the area and her experience. Since the property has gone on the market she has kept me up to date with any enquiries and viewings that she had arranged and gave me feedback at the first possible opportunity and going out of her way to contact potential buyers for their comments and feedback following the viewings. This was done either by telephone or email. As the property is empty and I don't live in the area, she made sure checks were done to the property and if there were any problems she would let me know and feedback all was well especially as the property was being sold over the winter months. Rebecca I feel, has gone above and beyond her role and I could not be happier with the service she has provided. Thank you Rebecca.
Julie · 6 February 2025
Agent replied · 23 April 2025
Thank you for taking the team to leave your 5* review and providing such lovely feedback!
★★★★★ 5/5
GoogleI had the pleasure of meeting and spending time with Angelina (Northwood, Bolton's Branch manager). Angelina, was a true professional, who clearly knew her industry and exuded confidence and warmth. In a world full of average customer service and average agents, Angelina stands out and is exactly what a manager and agent should be. This is reflected in her genuine, caring attitude and laser focused determination to provide her customers with the highest quality of service. A credit to herself, her brand and her industry. I highly recommend Angelina and her fantastic team.
G · 6 February 2025
Agent replied · 16 March 2025
Thank you for such a lovely review, it is truly appreciated!
★★★★★ 5/5
GoogleI have truly enjoyed working for Northwood Bolton, a company that trusted my credentials and gave me an opportunity. The activities and responsibilities align perfectly with my interest, and I especially enjoy interactiing with team mates, tenants and landlords from diverse backgrounds to address their concerns. This experience has deepened my passion for property management, and I look forward to growing further and taking on more advanced responsibilities in this field.
A special mention to Shaun, Angelina, Gaynor... You are Amazing!
Jeden · 6 February 2025
Agent replied · 16 March 2025
Thank you for your kind review, it is greatly appreciated!
★★★★★ 5/5
GoogleNorthwood Bolton helped us secure a lovely flat in Bolton. Thanks to the entire team, especially Angelia, and a huge thank you to Becky for your incredible support. You went above and beyond, even spending almost two hours outside of office hours to hand over the keys to us. We truly appreciate it! We highly recommend Northwood Bolton, a fantastic team with friendly and supportive service.
AJAY · 22 March 2025
Agent replied · 16 March 2025
Thank you very much for your lovely feedback, we really do appreciate it!
★★★★★ 5/5
GoogleNorthwood Bolton team offered me an outstanding 5-star service. They are very experienced and knowledgeable, they listen to my concern and are able to deliver what I wanted. Also, they kept me informed of every step of the process, which I really appreciate it. A big shout out to Angelina, Gaynor and Becky, and her team for their help and support. I would highly recommend Northwood Bolton. Thank you.
Nathan · 6 February 2025
Agent replied · 16 March 2025
Thank you for your lovely review, we will pass your feedback on to the team!
★★★★★ 5/5
GoogleI own a number of properties throughout the North West and use a selection of Agents, however, I have used the Northwood Bolton branch for over 10 years and have been more than happy with their service. I particularly commend Becky and Gaynor for their pro active help and problem solving, keeping me constantly up to date without the need for for me to ever chase.
Paul · 23 January 2025
Agent replied · 23 April 2025
Thank you for leaving such lovely feedback and 5* review, it really does mean a lot to us!
★★★★★ 5/5
GoogleAs first time buyers, we found the whole process was straight forward thanks to Abbie! She kept us in the loop from start to finish and got in touch frequently with the solicitors. This made the whole process far less daunting! She also would awnser all our questions and would help us understand what the next steps of the process wpuld be. Thank you Abbie for all your support throughout and for helping us secure our new home!
Ehfu · 6 March 2024
Agent replied · 31 December 2024
Thank you so much for such a lovely review! We hope you'll be happy in your new home but if you do need anything at all you know where we are.
★★★★★ 5/5
GoogleIve been working with Angelina at Northwood for many years & we have built an excellent working relationship. I have always been impressed by how organised & professional Angelina is. She has such an incredible work ethic . The team are so friendly & inviting and go above & beyond to provide excellent customer service.
Paul Vose
Paul · 6 February 2025
Agent replied · 16 March 2025
Thank you for your lovely review, I will pass your feedback on to the team!
★★★★★ 5/5
GoogleIf you're looking for an estate agents to sell your property in Bolton look no further and use Norhwood. The service I received from Northwood was outstanding, they were on the ball, very conscientious, driven and followed up every lead they could to sell my property. The communication was excellent as well especially when a buyer was found they were constantly in touch with all parties so we all knew where we were up to during the sale process. I cannot fault there enthusiasm and professionalism and would certainly recommend them.
Tracy · 1 January 2024
Agent replied · 31 December 2024
Morning Tracy, thank you so much for such an amazing review! We're so pleased to hear that you were happy with the service provided throughout your sale. If you ever need anything in the future, you know where we are! Kind regards, Lauren
★★★★★ 5/5
allAgents"Excellent, diligent,..."
I have worked with Northwood several years now in a professional capacity and have found them to be excellent. In particular, they are very diligent, organised and prompt in dealing with matters. They are also familiar with what rules must be complied with when letting and managing properties, and are very proactive in terms of anticipating potential problems and getting ahead of them before they arise. The team as a whole is commendable - particularly Angelina, Diana and Gaynor, who I have worked with on many occasions now. I would definitely recommend them to anyone.
Matthew · 14 March 2025
★★★★★ 5/5
GoogleNot all estate agents are the same. Northwood have proven this. From the begining, Diana & Rebecca have been simply excellent in their professionalism and communication with us. They have kept us updated in everything immediatley, instead of updating us once a week. There has been no pressure in signing up with them in the first place (unlike one or two other agents). Both Rebecca & Diana have been upfront and honest with us all the way - from setting the price to sell to advising on offers. They have been here for us from the start, we will be spreading the word that if you have a property to sell in Bolton, then simply contact Diana or Rebecca at Northwood. Thank You Rebecca & Diana.
Jayesh · 22 January 2025
★★★★★ 5/5
GoogleTo tell you that Lauren and Abbie are two of the nicest women I have ever met is subjective so I will stick to the facts... Thanks to Lauren and Abbie working as a team... the first couple to view my house put in an offer for the full asking price... This is why Norwood (Bolton) has been given a 5 star rating. Keep up the good work!
Dalton · 1 January 2024
Agent replied · 31 December 2024
Hi Dalton, thank you so much for taking the time to leave a review! We wish you the best of luck with everything in the future and if we can be of any further assistance, please let us know. Kind regards, Lauren
★★★★★ 1/5
FacebookI was a landlord , initially using miller metcalfe who sold the lease of a preoperty i was renting out to northwood based in Bolton , wich meant in laymans terms they were in breach of contract and in breach of data protection , I have never received a single statment from either miller metcalfe nor from northwood , there have been multiple structural alterations and damage to the propertty including a lot of theft and down right malicious damage ! therefore i have decided to launch an online campaigne to make3 the public aware of thease rogue firms ! Who in my personal experiance have been downright dishonest and have took the proverbial , avoid this firm and its partner in mischeif miller metcalfe at all costs i would leave thjem a review well the minus !
Tara · 2 January 2023
Agent replied · 20 February 2025
Don’t blame you and I’m sorry to hear what have experienced and gone through x
★★★★★ 5/5
GoogleHaving very happily rented my flat out with the always professional Northwood in Bolton for over 9 years I decided to sell.
I was very very fortunate to be put in the extremely capable hands of the sales,manager Lauren.Mchenry to say she was brilliant isnt enough I have sold 3 properties before but this was by far the best experience I have received.
Lauren always kept me informed as to where we were in this process, she took.away all the worry and was always very calm, professional and reassuring, dealing with everything and everyone she possably could.
10/10 thank you
Duncan Oliver
Duncan · 1 January 2023
Agent replied · 31 December 2024
Morning Duncan, thank you so much for the amazing review! I'm so pleased that you were happy with the service as I know it was difficult and probably frustrating for you at times. I hope you will be happy in your new home but if you do need any help in the future, please let me know. Kind regards, Lauren
★★★★★ 5/5
GoogleExcellent service from start to finish. Lauren kept me informed every step of the way in what turned out to be a very difficult sale (not their fault). I ended up moving to Northwoods after I felt let down by another estate agents. I saw that they had sold a number of houses on my street and after speaking with my neighbours they to recommended them. They had a friendly approach and nothing was too much. Would highly recommend them and would definitely use them again if I ever chose to move.
Rachel · 1 January 2023
Agent replied · 31 December 2024
Hi Rachel, thank you so much for your amazing review! It was definitely a lengthy one but I'm so glad to hear that you are already settling nicely in your new home! If we can help with anything else in the future please let me know, Lauren
★★★★★ 5/5
GoogleIf you are in the Bolton area and considering selling your home, I fully recommend using Northwood. I recently sold my property and was lucky enough to have Laura and Lauren supporting me throughout the sale. The service they provided was nothing short of outstanding. Friendly, personable and professional, both Laura and Lauren kept me informed on progress and were always on hand to answer any questions I had throughout the entire process.
Despite me asking a lot of questions, Laura and Lauren always made time to speak to me, helping me feel like a valued customer and providing reassurance over any complexities regarding the sale.
I fully expected the process to be tough but choosing Northwood was easily one of the best decisions I made from the outset. I cannot thank them enough for all their help and support and will always be grateful for everything Laura and Lauren did.
Chris · 1 January 2023
Agent replied · 31 December 2024
Morning Chris. Thank you for taking the time to leave such a lovely review, I'm so glad that we could help and you were happy with everything (besides the stress at times)! I hope your new home was worth the wait though and you're settling in well. If you need any help in the future you know where we are. Kind regards, Lauren
★★★★★ 5/5
GoogleI cannot recommend Northwood highly enough, both as an estate agent and a letting agency. I have dealt with them for the last nine years and have found them to be professional and helpful in everything they do. A special mention to Rebecca Simpson and Gaynor for their assistance over the years. Also I must complement and thank Lauren for all the hard work she put in on the sale of our property, always ready to help and support. She is an asset to the company. As are all of the team at Northwood and I would highly recommend them😊
Kathryn · 1 January 2023
Agent replied · 31 December 2024
Morning Kathryn, thank you so much for leaving such a lovely review. We're so happy that you have been pleased with our services, especially after such a long time! If we can be of any further help to you in the future, you know where we are :) Lauren
★★★★★ 5/5
GoogleI have to say what an excellent service our family has received from Northwood, Bolton estate agents. This is the second time we have sold a house with them and we would recommend them to anyone. Their customer service and professionalism was outstanding from both Rebecca and Diana. They took into account our mums vulnerabilities and showed compassion and updated us constantly. We would not use anyone else in the future. Thank you Rebecca and Diana for all your hard work and we know that it was challenging for you at times.
Victoria · 24 November 2024
★★★★★ 5/5
GoogleSecond time dealing with Northwood, this time it was for selling my property. Rebecca was incredible, amazing communication throughout and was always available to take a call. I can’t thank Rebecca enough! 😊 …
Paisley · 14 May 2025
Agent replied · 31 December 2024
Morning Paisley, thank you so much for such a lovely review :) we're glad we finally got there for you after such a lengthy process so thank you again for your patience, hopefully it will be worth the wait! If you need anything in the future, you know where we are. Kind regards, Lauren
★★★★★ 5/5
GoogleTo all the team at Northwood,
Especially Lauren and Abbie, would like to say a massive thank you for all your help on the sale of our property.
You've been wonderful, kept me updated throughout the whole process.
Me and my husband are thrilled and very grateful for all your help!
Would definitely be recommend!
Thank you again for all your help!
Stacey · 6 March 2024
Agent replied · 31 December 2024
Morning Stacey, thank you so much for taking the time to leave such a lovely review, we know you've had a busy weekend! We would love to come and visit at some point though so let us know when you're ready :)
Kind regards, Lauren
★★★★★ 5/5
GoogleI asked for a valuation to be done on a house. There was a tight deadline required for me to get the report completed, Diana & Becca acted very quickly in dealing with this and helped alleviate a lot of stress!
Brad · 6 February 2025
Agent replied · 30 April 2025
Thank you for your Lovely review, I will pass your feedback on to the team!
★★★★★ 5/5
GoogleI recommend Northwood Bolton for purchasing and providing after sales services for any one would like to buy or sell a property in UK.
Ms. Abbie and Bolton team are professional and really have excellent experience to complete a deal as you wish and looking for . I wishing Bolton team all the best and more success in the future .
Mohammad Hamad .
Mohammad · 1 January 2024
Agent replied · 31 December 2024
Thank you for such a lovely review Mohammad. If you need any help with anything in the future, you know where we are! Kind regards, Lauren
★★★★★ 5/5
GoogleSold our previous property and one of our rentals with Northwood. Lauren was very friendly and helpful, and responded to queries very quickly and efficiently. Could not fault the service I received one bit - absolute perfection. Have a few rental properties and have never dealt with an estate agent so efficient and helpful. Would not hesitate coming back to Northwood for dealing with my rentals, and if buying or selling more properties. Thank you Lauren
Helen · 1 January 2023
Agent replied · 31 December 2024
Morning Helen, thank you so much for such an amazing review!! It's been a pleasure assisting with your sales and will look forward to hopefully dealing with you again in the future. Kind regards, Lauren
★★★★★ 5/5
GoogleReally helpful! Always in contact with updates and always chasing up solicitors etc to help the process move quicker. Abbie did so much for us! Constantly in contact with us from start to finish, really friendly, helpful and reliable. Lauren was also great with fast responses on email, trying to do her best to help us out. Thanks for everything!
Alisha · 1 January 2024
Agent replied · 31 December 2024
Morning Alisha, thank you for leaving such a lovely review. We hope you'll be happy in your new home and that it was worth the wait! If you do need anything in the future, you know where we are. Kind regards, Lauren
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