Trusted Agent profile

Hannon Holmes Limited reviews

4.8

★★★★★ Excellent

256 reviews across 2 platforms

79-81 Market Street, Little Lever, Bolton BL3 1HH

Hannon Holmes Limited's Bolton office at 79-81 Market Street is rated 4.8 out of 5 across 256 reviews on two platforms, including 247 Google reviews rated 4.8. Checked 9 October 2026.

Google logo

4.8 / 5

247

Reviews on Google

This office

Facebook logo

5.0 / 5

9

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bolton office, from every platform, shown as written. First names only.

5/5

Google

Recently purchased an apartment for my mum, which was on the market with Hannon Holmes. They were great, making the purchase very easy and everything went smoothly. All the staff were really helpful and friendly. They were always on time for viewings and honest about the property. I would have no hesitation in recommending them.

Kath · 16 March 2026

5/5

Google

Hannon Holmes have gone above and beyond whilst helping my Mum to sell her house, From the initial valuation, to the photos, viewings and the sale. They have been so helpful throughout, ensuring my mum is kept fully up to date with everything. The professionalism of the staff and the friendliness is second to none. Would highly recommend using Hannon Holmes to sell your property.

Anna · 26 December 2024

Agent replied · 25 April 2025

Thank you, Anna for your kind words. It was a pleasure assisting you in selling your property. We wish you all the best in your new home. Kind regards, Hannon Holmes

5/5

Google

Recently sold a family property in Little Lever. It definitely wasn’t the easiest deal to get over the line and Naomi’s commitment and persistence in dealing with the ongoing & numerous challenges in a calm & professional manner was very much appreciated. We certainly feel that she went the extra mile & kept the deal on track when it could so easily have fallen through on several occasions. Top Notch

Liz · 25 September 2024

Agent replied · 25 October 2024

Hi Liz. Thank you for your lovely Review. We pride ourselves on our commitment to customer service and it is really nice to receive such a glowing review. All the sales team have said you were a pleasure to deal throughout the process. Thank you again. The Hannon Holmes Team x

5/5

Google

We couldn't thank Hannon Holmes enough for all their help and support with buying our house. The process is complicated and long but they were there every step of the way. Always going above and beyond. They kept in contact and kept us up to date throughout the process. They are absolutely amazing!!

Jade · 16 March 2026

5/5

Google

We had a great experience with hannon Holmes. They were extremely helpful throughout the whole process and always responded to our questions quickly and clearly. Their communication was excellent, and they made everything feel straightforward and stress-free. We really appreciated their support and would happily recommend them to others.

Ellie · 10 April 2026

5/5

Google

The sales team at Hannon Holmes are second to none. Naomi, Gillian and Ryan provide an excellent service. They have sold houses for me and my daughter-in-law and they have been responsive and proactive throughout the sale process, demonstrating consummate professionalism. Not only do they prioritise the needs of their paying clients but they are also attentive to their buyers which just makes for a smoother process all round. I recommend them without hesitation and wouldn’t use anyone else in the future.

Denise · 21 February 2024

Agent replied · 20 June 2024

Thank you, Denise, for your kind words about the sales team at Hannon Holmes. Naomi, Gillian and Ryan are thrilled to hear about your positive experience. Your recommendation means a lot and they're grateful for the opportunity to assist you and your daughter-in-law. If you ever need assistance in the future, please don't hesitate to contact us. Kind regards Hannon Holmes

3/5

Google

Polite enough but not very useful, failed to tell me also that the house had taken when I had called up . Please do better every customer matters. Seems to be a universal thing too all the good agencies don’t have a clue about the house you feel like you’re committing a crime if you ask about gas and electric meters or past issues lol . Harmless enough but my tuppence thanks Miss Khan

Hannah · 21 June 2023

5/5

Google

We dealt with Hannon Homes as the purchaser but cannot explain how easy Hannon made the process. She contacted us regularly with updates even though we weren't the vendor. If we ever wanted to sell our property we will 100% be going with Hannon. Naomi and her team were brilliant throughout.

Dale · 21 June 2022

Agent replied · 20 June 2024

Thanks Dale for the great review. It was our pleasure. HH

5/5

Google

Excellent service whilst selling a property. Everything was done super quick . Feedback was very prompt through the whole process and was always kept informed at every stage. Never had to chase them once for information. Would highly recommend.

Ian · 21 June 2023

Agent replied · 20 June 2024

Hi Ian, Thank you so much for your fantastic review! We're thrilled to hear that you had an excellent experience with our service during the property sale. Efficiency and clear communication are priorities for us and we're delighted to know that you felt well informed throughout the process. Your recommendation means a lot to us. Warm regards, Hannon Holmes

5/5

Google

I was a tenant of Hannon Holmes for 6 months and then went onto purchase a property with their management. During my tenancy, Ryan was helpful and responsive, everything was handled with professionalism and went smoothly. When my partner and I purchased our property, Naomi was absolutely fantastic throughout the whole process, very supportive and always responded quickly, way out of office hours! Naomi has been very kind and we couldn’t have asked for a better experience when buying our first home.

Chloe · 21 June 2022

5/5

Google

Hannon Holmes managed my rental property for the period from when I bought it through to when I sold it, which was nearly 13 years. In that time they managed the letting, from finding the tenants, arranging servicing, collecting rent and dealing with any issues that might arise. When it came to selling the property, the team were very helpful with the eviction process, giving advice and support which I needed given the difficulties this process presents. Once vacant, Hannon Holmes arranged for the entire apartment to be decorated and carpeted throughout, which was quick and very reasonably costed. The Marketing of the apartment attracted a buyer very quickly and all was set for a swift sale. However, due to legal and lease complications, the sale took over a year to complete, but throughout this painful process Naomi and the rest of the team were always there, following up and progressing the process until we finally completed. I can not praise them more highly for their professional approach and understanding nature. I would have no hesitation in recommending Hannon Holmes.

Neil · 24 October 2023

Agent replied · 20 June 2024

Hi Neil, Thank you so much for your incredibly kind words! It was our pleasure to manage your rental property for over a decade, from the initial letting stages to the successful sale. We're thrilled to have been of service throughout the entire process and we appreciate your patience during the challenges. Your recommendation means the world to us and we're grateful for the opportunity to have assisted you. If you ever need any further support or have future, don't hesitate to reach out. Wishing you all the best, Hannon Holmes

5/5

Google

Excellent experience selling our home through Hannon Holmes Naomi and Gillian were very informative and kept us updated throughout. Thank you again

Chris · 6 August 2025

5/5

Google

Top class service recieved from the team at Hannon Holmes. Every call, text, email, answered promptly before and after our purchase. Would highly recommend. Thank you to all, especially Naomi for all the help.

Tammy · 25 August 2023

Agent replied · 20 June 2024

Hi Tammy, Thank you so much for your wonderful review! We're so happy to hear about your top class experience with our team at Hannon Holmes. Your kind words about our prompt communication mean a lot to us. We appreciate your recommendation and Naomi is delighted to have been of assistance. Thanks again and wishing you all the best in your new home! Warm regards, Hannon Holmes

5/5

Google

Gillian and Naomi were fantastic! So helpful and professional. The property we sold was my late mums house. They were so understanding and supportive. I have recommended them to other family members who are selling their house. They kept us up to date at all times.

Katie · 21 June 2022

Agent replied · 20 June 2024

This means so much to us. Thank you Katie.

5/5

Google

Professional service with exceptional communication. Naomi Hannon was our contact and she was excellent. The rest of the team Gillian Holmes and Ryan Mills were equally as accommodating. Would recommend Hannon Holmes without hesitation.

M · 26 July 2023

Agent replied · 20 June 2024

Thanks you for your fantastic review. It was our pleasure

5/5

Google

I would highly recommend Hannon Holmes for all aspects of property management and property sales. They have managed two rental properties for me over the past 10 years and I have found the whole team to be extremely professional, knowledgeable and easy to work with. More recently they have dealt with marketing and selling one of the properties. Naomi, in particular, kept me up to date with every aspect of the process and went above and beyond to ensure the property sale completed successfully. Thank you Hannon Holmes.

Ruth · 25 August 2023

Agent replied · 20 June 2024

Hi Ruth, Thank you so much for your incredible review! We're honoured to have been your choice for property management and sales over the past decade. It's wonderful to hear that our team, especially Naomi, provided you with professional and knowledgeable service. We appreciate your kind words and your recommendation. If there's anything more we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing Hannon Holmes! Best regards, Hannon Holmes

5/5

Google

Such a fab company, Suzanne has gone out of her way to give us the extra help we needed to get a property. She has been patient and helpful through out our process and help speed things along were needed. Would highly reccomend.

Rachael · 19 March 2026

5/5

Google

I dealt with Stephen who made it so simple and easy, he kept me up to date throughout. It was a faultless process. I even received a lovely welcome box with goodies which came in handy with the move in! Thanks Stephen and team!

Sophia · 21 June 2022

Agent replied · 20 June 2024

Thanks Sophia. Stephen is made up with your review. HH

5/5

Google

We chose Hannon Holmes to handle the sale of our house and am exceedingly pleased with the service we received, especially from Naomi and Gillian who kept us informed and up to date throughout the process which was especially important since I reside out of the country. They were receptive to changing certain terms and communicated to our buyer in a professional and timely manner. I would, without reservation, recommend them to anyone looking to sell their property.

Julian · 24 September 2023

Agent replied · 20 June 2024

Hi Julian, Thank you so much for your kind words! We're elated to hear that Naomi and Gillian provided excellent service and kept you well informed throughout the sale process, despite the geographical distance. Your recommendation means a lot to us and we're grateful for the opportunity to assist you. Wishing you all the best! Warm regards, Hannon Holmes

1/5

Google

Bradley Lane property I’ve spoken on Saturday with Julie from the sales team and advised me that they have already 10 bookings for the following Monday on this property when I was promised to be made aware first when the property will be ready for viewings, which of course, NEVER HAPPENED. I’ve been in contact with them for a month now and I’ve been promised to be made aware when this property is available for viewings. I was not, I’ve messaged them on the Friday for updates( the property was supposed to be left empty on Sunday), chasing this property constantly and I’ve got no answer. I’ve been told that the landlord is pleased with my application and I should not worry as everything is okay with my application and also that I will be made aware when the property is vacant, WHICH WAS A LIE! I did not booked other appointments for different properties based on their promises and assurance that everything is okay and I should wait. I find this very unfrair. I don’t recommend this company, they lied before even getting a contract with them, I am however pleased that I didn’t go forward, who knows how they would have dealt with issues if any. However, a bunch of liars. FYI: I’ve been spoken with Suzanne, Stephen and Ryan from Lettings team about this property. Julie from the Sales team just passed me the news as she felt bad when I’ve told her what happened.

Lorena · 21 June 2023

Agent replied · 20 June 2024

Hi Lorena, Having taken the time to investigate your complaint, I would firstly like to apologise that you have been left feeling this way after your experience with us. Currently, due to short supply of properties available on the rental market we are finding we receive high numbers of applications for every property we advertise. The process we have in place is to contact all applicants who have made an application to advise on viewing arrangements, however for this property there was difficulty arranging access with the existing occupants which left many applicants like yourself waiting to be booked in for viewings. We were then given a short window slot a couple of weeks later and subsequently we tried to arrange as many viewings as possible in this short window, however due to the limited time, we could not book all applicants in. I fully appreciate you have been told on more than one occasion that you will be contacted when we are able to book viewings, so when you haven’t this has left you understandably frustrated. I would like to sincerely apologise for our lack of and miscommunication on the matter and whilst we would not advise to stop your search for other properties while waiting to view this one, it should have been made clear to you that we cannot guarantee a viewing. As Operations Director at Hannon Holmes, offering the best customer service is a priority, which is why since receiving your review, we have made several changes to our process in dealing with applications to ensure this doesn’t happen again. I hope you will accept our apology and we would be happy to help you in your property search going forward. Kind Regards Michelle Whittaker, Operations Director.

5/5

Google

Brilliant! Massive thanks to Ryan, Naomi, Gillian and the rest of the team, who did everything the could to help with my move. Couldn't ask for more!

Tom · 24 October 2023

Agent replied · 20 June 2024

Hi Tom, Thank you for your fantastic review! We're thrilled to hear that Ryan, Naomi, Gillian and the rest of the team were able to assist you with your move. Your kind words mean a lot to us and we appreciate your recognition of our efforts. If you ever need further assistance or have any questions, don't hesitate to reach out. Wishing you all the best in your new home! Warm regards, Hannon Holmes

5/5

Google

Bought my first home through Hannon Holmes and sold through them 2 years later. Gillian and Naomi were friendly and professional. Throughout the whole process I was kept informed and Naomi dealt with all enquiries and concerns promptly. I cannot thank them enough for dealing with the sale of my property which was complicated and delayed due to the coronavirus pandemic. I would recommend Hannon Holmes to anybody wanting to sell their home if you wish to receive a professional and personal service!PositiveResponsiveness, Quality, Professionalism, Value

Sacha · 21 June 2021

5/5

Google

I have rented a property dukes court for the past 2 years and all the staff at Hannon Holmes have been nothing but helpful and supportive even throughout the pandemic. The landlord has also been super efficient and supportive throughout my tenancy and as this was my first time renting it’s been a nice experience and cannot thank the team enough! Would highly recommend using this company. I am sad to be moving on but thank you all again!

Olivia · 21 June 2023

Agent replied · 20 June 2024

Hi Olivia, Thank you for your very kind words, the rest of the team and the landlord very much appreciate your feedback. All the best in your future, thanks, Michelle.

5/5

Google

Very friendly costumer service. Highly recommended this agency. Special thanks to Vickie Hill for today to the professional help us for me. Well done. Thank you so much.

Antal · 21 June 2023

Agent replied · 20 June 2024

Hi Antal, Thank you very much for your wonderful review. It is great to see Vickie and the rest of our team's efforts have helped you. We wish you all the best in your future.

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Read Hannon Holmes Limited's Google reviews

Questions about Hannon Holmes Limited

How many reviews does Hannon Holmes Limited have?

Hannon Holmes Limited's Bolton office has 256 reviews across two platforms: 247 on Google, 9 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Hannon Holmes Limited's rating?

Hannon Holmes Limited is rated 4.8 out of 5 across all 256 reviews, and 4.8 out of 5 on Google from 247 reviews, checked 9 October 2026.

Where is Hannon Holmes Limited's Bolton office?

Hannon Holmes Limited, 79-81 Market Street, Little Lever, Bolton BL3 1HH.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.