Trusted Agent profile · Bolton
★★★★★
330 reviews across 2 platforms
32 Deansgate, Bolton, BL1 1BG
Entwistle Green's office in Bolton, at 32 Deansgate, is rated 4.7 out of 5 across 330 reviews on two platforms, including 328 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Entwistle Green, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bolton office, from every platform, shown as written. First names only.
5/5
GoogleThe service from start to finish was excellent. Carl Barnes was especially helpful. He was always there and even opened up the house for us on multiple occasions. I cannot thank him and his team enough.
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleHighly recommended, staff is very nice and helpful, great communication specially Jodie Wilson, she is very nice and professional lady.
Thank you so much for your kind review! We are thrilled to hear that you had a positive experience with our staff, especially with Jodie Wilson. We strive to provide exceptional customer service and it means a lot to us to receive such positive feedback. Thank you for recommending us! Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GoogleRecently sold my property though Entwistle Green and highly recommend to others. Chris and the team are very professional and prompt. Would definitely use again.
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleMany thanks to Hayley and the team at Entwistle Green Bolton, I finally have the keys to my home after two years of searching and disappointments. This time with Entwistle Green the purchase went through without a hitch. Excellent customer service and communication, highly recommend.
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thank you for the recommendation. Best wishes, Lucy
5/5
GoogleAmazing company through and through. I had a pleasant time dealing with Jodie, from the lettings team, as she helped me navigate a particularly stressful time in my life. Her communication and consideration throughout the process is unparalleled. Highly recommend anyone who is looking to get a rental to contact her.
5/5
GoogleEntwistle Green have done an amazing job in helping us through the process of buying a property. Nothing was too difficult for them. They catered for our every need. I can’t thank Hayley enough for everything that she’s done, especially as I’ve been a nightmare buyer haha.
Chris, thank you for taking the time to let us know that Hayley and her colleagues provide such a great service. All the best in your new home. Kindest regards, Mark
5/5
GoogleKeely was absolutely brilliant to deal with. She made the letting process very easy. Always replied quickly if i had any quries i had. Couldnt have asked for a better service.PositiveResponsiveness, Quality, Professionalism
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe staff at Entwistle Green Bolton were all extremely friendly and helpful. They made everything really simple and easy when moving us into our new home. Would absolutely recommend them.PositiveResponsiveness, Professionalism
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleEntwistle Green are a brilliant letting agent, they make the renting process simple and are always available to communicate with if issues arise. Keely Wright was particularly helpful in my moving experience.PositiveProfessionalism
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleI can highly recommend Entwistle Green Bolton. Hayley and Chris were absolutely fantastic all the way through the sale from start to finish. They were always friendly and approachable. Many thanks to you both!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleFrom day one Entwistle green have been amazing. So accommodating and helpful. Both Sue and Keely have been unbelievably helpful throughout. It’s been the first estate agents to accommodate for working renters and arranging sensible viewings. Can’t thank them enough for their assistance and guidance. Thank you again, you’re both a credit to the company.
Aimee Carroll many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service and communication. Katie was very quick with responses and was able to accommodate all of our needs. Highly recommend
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleEntwistle Green helped me find a wonderful apartment in Bolton, and I was pleased with their service. I highly recommend them for all of your rental needs! Katie Critchley, my agent, responded promptly and helpfully to all my inquiries and requests for information. It was my first time renting a property in Bolton, and she walked me through the process. Katie, my wife and I appreciate your exceptional service!
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleKeely was amazing during my move, despite me having a ton of questions and constantly ringing, she always put me at ease, it went stress free thanks to her 😌 …
Hi Alison! Thank you for your lovely 5* review for the branch. Keely and the team really appreciate you taking the time to leave us this feedback. Best wishes, Graham - Customer Relations
5/5
GoogleI would just like to say thank you to Entwistle Green, also a massive thank you to Hayley Young for the excellent service I’ve received in selling my property. Very professional.
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have purchased my new property from here. They are very professional, friendly staff specially branch senior manager Mr Chris. Mortgage advisor Kate very experienced. Bridget, Hayley they gave update time to time. I am more than happy with their service. Highly recommended 👌 …
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleA massive thank you to Chris and the team at Entwistle Green Bolton. It took a little over 2 months from accepting an offer on the sale of my property to completion! Absolutely brilliant service and would definitely use them again.
Thank you for the 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy.
5/5
GoogleRecently sold my property though Entwistle Green and highly recommend to others. Chris and the team are very professional and prompt. Would definitely use again.
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent customer service, the staff is very friendly, will have you find your perfect house.
Thank you for your kind words! We take great pride in providing exceptional customer service and helping you find your dream home. It was our pleasure to assist you. #happytohelp #dreamhomegoals Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI came in to look for an apartment with this wonderful firm and a friendly lady called Katie Critchley attended to me in a pleasant way, and ever since then the communication about to get accomodation has being so great, i think she deserves more and i recommend this good company to people looking for house to buy or rent, they are reliable.
Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care
1/5
GoogleDon't use Entwistle Green to sell your house. Poor communication, poor follow up. Poor overall.......as a post script to the review posted. I replied 48 hours ago as requested and surprise!! Surprise!!! No response...it seems that Entwistle Green live in their own perfect bubble and are in deniel of anything wrong.
Hi David, we're sorry to hear about your experience. Your feedback is important to us. If you'd like to discuss this further, please contact us at review@countrywide.co.uk. Thank you. Kind regards, Lucy, Customer Relations.
5/5
GoogleI've just completed my purchase with Entwistle Green and found them to be very helpful and professional. We had moved into temporary accommodation and our living situation was difficult for a time so we were keen to complete as soon as possible. Entwistle were very understanding and Carl especially did everything he could to speed things up and get us over the line as quickly as it could be done. Thank you team for your efforts and support.
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleAbsolutely brilliant!! Would recommend to anyone! Keely Wright in particular has been amazing, keeping us updated with everything, quick and clear communication and helpful at every step of the way. Everyone at the branch I've spoken to has also been very approachable and keen to get things moving forward. 10/10 😀 …
Abi McKinney thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleThe BEST agency I have been with! A big thank you to Keely who helped us and kept us updated throughout the whole process, very professional. I couldn’t thank them enough. 100% would recommend!
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Entwistle Green, Bolton won Gold.
