Trusted Agent profile · Bolton
★★★★★
330 reviews across 2 platforms
32 Deansgate, Bolton, BL1 1BG
Entwistle Green's office in Bolton, at 32 Deansgate, is rated 4.7 out of 5 across 330 reviews on two platforms, including 328 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Entwistle Green hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bolton.
The Trusted Agent 2026 results for Entwistle Green, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bolton office, from every platform, shown as written. First names only.
5/5
GoogleKeely at the Bolton branch has been amazing! From the first phone call with her she has been professional and kept me updated on every single part of the process. She really has gone above and beyond to make sure my house move is as smooth as possible. Thank you Keely
Many thanks for your excellent 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad a very great experience with Jodie from this letting agency. Very professional, friendly and quick comminication. Overall very smooth process.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleWe have a medium sized portfolio of property’s that Lucie has taken over for us, she has been so helpful with easing the transition, along with Keely, Chloe, and Carl from the sales team. Everybody has been so professional, pleasant and helpful, keeping us informed every step of the way. Taking the stress out of everything for us. We would definitely recommend Entwistle Green. Denis & Jayne
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleCan't thank Entwistle Green enough for the excellent service they provided. A special thanks to Carl who kept us informed every step of the way. This wasn't an easy process and we had many challenges along the way but the support, advice and help was second to none. Thanks again!
Thank you for your thoughtful 5* review. I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleKeely Wright was our letting agent and she really did everything to help us out, we’re not great with technology and she really really did help us to understand it more , very responsive and keeps you well updated on what’s what, she’s been a massive help for us along our journey to a new home ! Many thanks ! Xx definitely recommend them xPositiveProfessionalism
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleEntwistle Green is reliable, their services are top notch. I was attended to promptly and respectfully. I enjoyed their services and would recommend them over and again.
Thank you for your glowing review! We are dedicated to providing top-notch services and delivering exceptional customer service. Your recommendation means the world to us. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleI had the pleasure of working with Katie, and Entwistle Green, during my recent search for a rental property, and I cannot recommend her enough. Throughout the entire process, Katie was incredibly helpful, professional, and always had a friendly and positive attitude.
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleWe have just completed the purchase with Entwistle Green Bolton and found them to be very helpful and professional. The whole team were very understanding, and especially Hayley and Carl did everything they could to speed things up. Thank you team for your efforts and support.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleI recently rented a property through Entwistle Green with the help of Jodie Wilson. She was very professional, and the whole letting process was handled smoothly from start to finish. The only challenge I faced was that it took a little longer than I had hoped, as the landlord delayed signing the documents, which slowed things down. However, overall it was a good experience, and I appreciate the support I received throughout.
5/5
GoogleWonderful experience with this company . It’s my first time with them but everything went smooth so far special thanks to Keely wright for sorting everything out for us .
Thank you for leaving us your superb 5* review Amir Hina. Best wishes, Lucy, Customer Relations.
1/5
GoogleTitle: Disappointing Experience with Entwistle Property Management I had a challenging experience with Entwistle Property Management. After needing to leave my lease early due to unforeseen circumstances, I faced difficulties with the management. Despite apologizing and settling all charges they requested, I was disappointed to find that my entire holding deposit was claimed to cover cleaning costs for the two-bedroom apartment, which I was told would be re-leased. The treatment I received during this process was disappointing, and I felt there was a lack of understanding and fairness in their dealings with tenants. I would caution others to be wary when renting with Entwistle and to ensure they fully understand the terms of their lease agreement before signing.
Hello christian Onyejelam, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
1/5
GoogleWould avoid, not very helpful, withheld deposit claim evidence for over 2 months, do not reply to emails, when I left the property I asked for a recommended cleaner who charged me £170 for what looked like a quick vacuum and left all the rubbish and leaking bleach on my floor. I was asked to do a viewing on the house I was leaving as they clearly couldn’t be bothered turning up. I believe countrywide are also part of entwistle green and I have had nothing but ignorance lies from these people, it’s now been 3 months and I am yet to receive any of my £950 deposit back for issues I have evidence to prove agains and they generally don’t care and do not respond to emails/calls. Might just be a one off but approach with caution
Hello Jack Shore, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleI am really pleased and impressed with the caring and professional service I received from Entwistle Green. Thank you for Katie Critchley for your time, information, and patience with helping with letting my property. I am really pleased and impressed with the caring and professional service. Katie offers exceptional customer service, is focused, passionate and driven to provide the best experience throughout the process. Katie answered all questions immediately. Her communication, knowledge and support are brilliant and always ensures a calm process is really appreciated! Thank you, Katie!!
Thank you Rahul Paramesh for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleKatie has been excellent to work with, helping me find a tenant for a rental property. The communication has been great throughout the process and she goes above and beyond to make sure the service is excellent!
It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.
5/5
GoogleA very positive experience using Entwistle green. My agent Carl was very quick to pass on any new information and was very patient when issues with my case arose. My mortgage consultant Kate was also very helpful. Would definitely use again.
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
5/5
GoogleMe and my partner viewed a property with Keely and within just over a week (because of bank holiday) we was sorted and had the keys, all that’s to Keely’s fast work! She has been amazing throughout everything and continues to be amazing now we’re moved in! Would definitely recommend Keely to anyone moving house!PositiveResponsiveness, Professionalism
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI am overjoyed to express my utmost satisfaction with Entwistle Green, and I cannot praise Courtney Jaggar enough for her outstanding service. Throughout the entire house purchase, Courtney's unwavering dedication and expertise shone brightly. Her personalised approach and tireless efforts not only made the process incredibly smooth but also turned what could have been a daunting experience into an exciting and memorable journey. I wholeheartedly recommend Entwistle Green, especially with the exceptional services provided by Courtney Jaggar, for a truly exceptional home-buying experience.
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleTotally amazing, our first foray into letting and we couldn't have had better support. Advising what we needed to improve in the property to recommending a contractor, helping with the legals, working out what we needed to leave in the property. To getting our first tenants they were fantastic!! Thanks girls especially Chloe, Kelly and Lucie xx
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleGreat service, had a hiccup with a property totally out of the hands of the team at Entwistle green and they rectified it straight away and a new property sourced and agreed, very responsive team would highly recommend
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleHighly recommend for their outstanding customer service. Special thanks to Keely Wright for her excellent service.
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
1/5
GoogleWhat should have been a simple no chain sale took 6 months. The whole process was handled badly, so I would not recommend Entwistle Green Bolton.
Hello, I am sorry you feel this way please email me at EAComplaints@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleA big thanks to all the staff of Entwistle Green in Bolton. My house was sold within 3 days of going on the market. The communication was fantastic. Even in lockdown, everything went to plan and with no disruptions. Special thanks to Hayley Young who looked after everything for us.PositiveResponsiveness, Quality, Professionalism, Value
Hi, thank you for the marvellous 5* review! Many thanks, Lucy, Customer Relations.
5/5
GoogleThe process of renting a 1 bedroom flat has been smooth and stress free. Special thanks to Keely, my agent. The communication has been very pleasant, replies quick and helpful. Excellent support after moving in too!
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAmazing company. Thank you Keely for your amazing help with sorting everything out so quickly. I definitely recommend!
Many thanks Wiktoria Gabryszewska for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Entwistle Green, Bolton won Gold.
Tell us what you need and we'll put you in touch. Entwistle Green hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bolton.
