Every review we hold for the Bolton office, from every platform, shown as written. First names only.
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5/5
GoogleI would highly recommend Entwistle Green Bolton. From start to finish the contact, regular updates and support was second to none. We personally experienced quite a stressful process no fault of Entwistle Green and Chris was outstanding. His professional manner, support and experience enabled the sale to finally exchange contracts. He is a true asset to the company. I would highly recommend Entwistle Green to anyone selling or buying a property. Thanks again to the team at Bolton you are all amazing π
Lynsey Β· 15 September 2023
Agent replied Β· 11 June 2024
Itβs really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
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5/5
GoogleAmazing customer service. I dealt with Keely and Katie and they have been so much help. I felt like they really wanted to help me and make sure everything was on track, especially when having to deal with my previous landlord. I can not thank Keely enough for all the help and time she has spent getting me my new house, I cannot wait to move in. Thank you so much Entwistle Green in Bolton
Victoria Β· 14 December 2023
Agent replied Β· 11 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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5/5
GoogleDealt with Hayley Young who has been beyond helpful - I could not have asked for a more supportive and helpful agent to assist my clients with their sale. None of the usual chasing and scaremongering to push through a matter, just a continued and genuine desire to assist all parties, ,including the lawyers, to achieve a desirous outcome for all. If all agents were as fantastic as Hayley at Entwistle Green, the conveyancing process would be far simpler, and faster! Thank you Hayley, from myself and my clients.
Louise Β· 17 July 2023
Agent replied Β· 11 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
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5/5
GoogleI have found them to be excellent. Their professioanlism, politeness, etc - but also prompt. Which was a great help and so welcome. Primarily, dealt with Katie from their office. Who has been nothing but a source of information, assistance & support throughout. I looking forward to my move next week a little less burdened with all the usual "moving stresses" that always accompany these things. Thank you to them, & especially Katie who handled it.
X Β· 15 October 2023
Agent replied Β· 11 June 2024
Thank youfor your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI have found them to be excellent. Their professioanlism, politeness, etc - but also prompt. Which was a great help and so welcome. Primarily, dealt with Katie from their office. Who has been nothing but a source of information, assistance & support throughout. I looking forward to my move next week a little less burdened with all the usual "moving stresses" that always accompany these things. Thank you to them, & especially Katie who handled it.
D Β· 1 October 2023
Agent replied Β· 26 August 2024
Thank youfor your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleJodie was great and really helpful made the process really fast for us!
Denisa Β· 16 February 2026
Agent replied Β· 16 April 2026
"Thank you for the fantastic review! We are so delighted to hear that Jodie provided quick and helpful service during your experience with us. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleExcellent and amazing service by Jemma Graham at Entwistle green. Itβs always a nervous time looking for a flat but from day one Jemma made the process an easy one. She was easy to talk to, great sense of professionalism and understanding that she had. I called a few estate agents in the greater Manchester area and Jemma was the one that stood out for me. She sent me a tour of the flat via online after I couldnβt make the viewing, this was going above and beyond to a great effect. She also helped me pick a place according to my budget and location requirements, this was phenomenal service and I canβt express my gratitude enough for Jemma. This experience has definitely made me want to rent with entwistle green in the future, should the need arise.
Mohamed Β· 12 June 2023
Agent replied Β· 11 June 2024
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI contacted Entwhistle Green on Monday interested in a newly added property. Spoke to Jemma who was just amazing. She had brilliant customer service, a warm nature and on the ball from the get go.
She arranged a viewing for the next day at 8AM before she even started work! Jemma got all the information we required to us straight away and asked all the important questions.
The process has been so easy and stress free, Jemma is a true credit to the company!
I hope to work with Entwhistle Green again in future, the best estate agents we have dealt with for a long time. Itβs refreshing to have honest and down to earth people whoβs priority is you.
Thank you again Jemma for everything!
Paige Β· 12 June 2023
Agent replied Β· 11 June 2024
Thank you for your excellent 5* review and your kind words. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI found this property and a gentleman called Carl answered who was very helpful and polite. He said he would call me back in 2 weeks as tenants had COVID. I forgot as I looked at different properties but he stuck to his word and he booked me in for viewing. Then Carl went to the extra mile and said that they can beat my broker's quote. I was very hesitant and thought that it was not possible and after speaking to Kate (the broker who was also amazing), they managed to get me a cheaper deal which was a relief because my previous brokers were a nightmare.
In regards to the whole mortgage process, it was very smooth, they kept me updated along the way and did not run into any issues. They were easy to contact and would call us if need be.
We are extremely grateful to Carl and Kate, they are an asset to the Entwhistle Green. I would definitely be using them for a long time and have also told family and friends to use them.
Keep up the great work!
Shaif Β· 12 June 2023
Agent replied Β· 11 June 2024
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI've just moved from Dubai to the UK with my family. As a new comer in the UK and trying to find a home for me and my family, it is was really tough. When I thought I couldn't find any one to give me a break and let me rent their property, I got a call and the lady told me her name is Katie and she's received my inquiry regarding a 3 bed for rent.
Katie Critchley, the lettings negotiator, was really amazing. Even though I was in London at that time and couldn't do a physical viewing, she told me she will go to the property, do a video and send to me, and true to her words, she did.
I've lived in Dubai for over 2 decades and in all my years of renting properties in Dubai, I've never encountered any agent or a member of the staff with such passion and dedication in their work and happy to go the extra mile for a customer. Katie Critchley made the whole process smooth and seamless and even when I explained to her that my family is in an Airbnb and would love to move into the new place at a particular date, she made that date happen for my family and I.
Working with Katie is really and truly amazing, Katie is awesome, she is truly God sent to me and I'm happily she called me that day, and I highly recommend her.
Talking about customer satisfaction, I am very satisfied. Her communication was impeccable, her attentiveness and the pleasant personality I hear from her voice whenever we spoke is second to none. When I get her email, it lit up my day.
Katie, you are indeed God sent to me and my family.
Thank you, because of you, my family has got a new home.
Mercy Mathew & Mathew Iriele.
N.D Β· 12 June 2023
Agent replied Β· 11 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleBolton Entwistle Green estate agents have been so helpful and truly have gone above and beyond for us in finding a property where we havenβt received this service from other estate agents we have dealt with. They have no idea how much they are helping. Jemma is such a lovely person really helpful I can see why she is the branch manager. I especially would like to mention Keely who we met with to view one property she was so lovely and so professional knew exactly what she was talking about and it made us come away so much more positive and will be forever great full for the extra service thatβs been put in.
Charlotte Β· 12 June 2023
Agent replied Β· 11 June 2024
Many thanks for your kind words and amazing 5* review. Best wishes, Lucy, Customer Relations.
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4/5
GoogleThe whole rental process was done seamlessly. My friend checked the apartment here in BL1 and it happened to be suitable for us. I just hope we finish up with the final stages soon so we can move into our newly rented apartment. And I hope the heating and water system works perfectly. Many Thanks to Entwistle
Samuel Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for choosing Entwistle for your apartment rental needs! We're glad to hear that the process was seamless and that the apartment met your needs. We will make sure that the final stages go smoothly and that the heating and water systems work perfectly for you. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleAbsolutely amazing service and very prompt in communication and highly professional.
I would recommend Entwistle green to anyone looking at buying and renting.
We applied for a home and in 6 hours we viewed, applied, references where back and confirmed we got the property.
A** service from jodie and very helpful
Avalon Β· 16 March 2026
Agent replied Β· 16 April 2026
We are thrilled to hear about your positive experience with our team at Entwistle Green! We pride ourselves on providing prompt, professional, and efficient service to our clients. Thank you for recommending us. It means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI am so happy to have had Entwistle green as my agent when buying my first property. From the very beginning Hayley Young was so helpful, each time I called with a query or advise she was there with all the info. I would recommend Entwistle Green to anyone in the future & would definately use them again myself. Everything was very smooth and always felt I was in good & honest hands with each communication.PositiveResponsiveness, Quality, Professionalism, Value
Rebecca Β· 27 August 2022
Agent replied Β· 26 August 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
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5/5
GoogleLucie De Lison was so responsive, friendly, understanding and followed through with everything they said they was going to action. I have no hesitation in recommending Lucie to anyone, I honestly can not thank you enough Lucie for assisting me through this difficult time, when I say you are an angel from above, I really do mean it. Fingers crossed it all goes well but I am sure it will because I have you on my side.
Thank you from the bottom of my heart
Kay Harrison xPositiveResponsiveness, Professionalism
Kayleigh Β· 12 June 2022
Agent replied Β· 11 June 2024
Itβs really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
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5/5
GoogleI have moved houses a couple of times in my life due to university and work. And i am not lying when i say i have never had better service than this estate agency. Most of my questions and paper work was delt with by Chloe. But i have spoke to some of the other staff over emails, phone and in person also. And they are super friendly and helpful. They worked around me to view the house where as other agencys make you work around them. They found me and my partner the perfect house and i honestly couldnt praise them enough. Thank you Chloe and everyone else at Entwistle Green!PositiveResponsiveness, Professionalism
Aaron Β· 12 June 2022
Agent replied Β· 11 June 2024
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleWe definitely chose the right estate agents! Carl, Chris, Hayley and the team are amazing! We sold and bought through them and both aspects ran smoothly. They always had time to respond to emails and calls and were truly amazingly helpful (even when i did pepper you all with emails and calls towards the end π)
We couldn't have bought with anyone else and got the same level of service! Best descision we made. Thankyou so much guys, we are loving the house! We appreciate everything you did for us and our family.
Rachel Β· 12 June 2022
Agent replied Β· 11 June 2024
Thank you for taking the time to leave us this fantastic 5* review and kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleCarl/Chris and Hayley were the team that looked after the sale of my property. This team did an amazing job and kept me up to date throughout the whole process. They guided me and kept my spirits up. Genuinely a professional team to work with and they remained professional throughout. I would recommend Entwistle Green to anyone who is looking to sell their house. They will make it smooth and show optimism throughout. It is stressful selling or moving house and using a professional reliable agent, which Entwistle Green is, they take as much stress away as possible. Honest and very reliable company.
Habib Β· 12 June 2022
Agent replied Β· 11 June 2024
Many thanks for your excellent recommendation and 5* review. Kind regards, Lucy, Customer Relations
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5/5
GoogleI am delighted with the service I received from Entwistle Green in the sale of my property. I was selling from a distance, so it was important for me to get the right estate agents in place who would take the time to understand my specific needs and requests. I chose EG despite them not being the cheaper of all my options, but they were attentive and that was worth the extra. The team, in particular Carl, who managed my account professionally, and also Chris, Hayley and Stephen, were all superb. They understood my requests and respected them. They were super efficient at finding potential buyers (sale agreed within 3 days!), they were patient and never pushy. I was kept informed and whenever I got in touch, they were very responsive. I would use them again should I have property needs in the future. Thank you for a very smooth process.PositiveResponsiveness, Quality, Professionalism, Value
Tehira Β· 12 June 2022
Agent replied Β· 11 June 2024
Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAbsolutely amazing, the agent Keely Wright did a fantastic job for both the viewing and signing the letting agreement which made the situation as smooth as possible. The communication was excellent, super fast and helpful since I moved from a city to another. Looking forward to moving into our new property and keeping in touch. Thank you Keely.
Vladimir Β· 13 March 2024
Agent replied Β· 11 June 2024
Many thanks Vladimir Constantin for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleGreat service and Jodie was very helpful in all ways and aspects. Thank you very much!!
Ian Β· 11 October 2025
Agent replied Β· 11 October 2026
Thank you for sharing your positive experience with us! We are delighted to hear that our team member, Jodie, provided helpful and exceptional service. It's always our pleasure to assist and we hope to have the opportunity to serve you again soon. Thank you for choosing our business! #customerlove #excellentcustomerservice
Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI am so happy with Entwistle agent, very professional, Jodie was very nice and friendly..
Elromyssa Β· 11 October 2025
Agent replied Β· 11 October 2026
Itβs really lovely to read another 5* review. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Feedback and Support Team.
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5/5
GoogleWe recently had a fantastic experience when starting a tenancy for one of your properties in Worsley. Katie Critchley was very helpful and her response times were prompt. We could not have asked for better service and she was always available by telephone and email to answer any queries we had and get back to us as soon as possible. Very excited to start our new adventure!
Katie Β· 12 June 2023
Agent replied Β· 11 June 2024
Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI am so happy to have had Entwistle green as my agent when buying my first property. From the very beginning Hayley Young was so helpful, each time I called with a query or advise she was there with all the info. I would recommend Entwistle Green to anyone in the future & would definately use them again myself. Everything was very smooth and always felt I was in good & honest hands with each communication.
Rebecca Β· 12 June 2022
Agent replied Β· 11 June 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.