Every review we hold for the Bolton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKatie is absolutely amazing and very helpful and supporting through the entire process cannot thank her enough
Hannah · 12 June 2023
Agent replied · 11 June 2024
Wonderful to read your lovely comments about our local team. Thank you so much for taking the time to review them 5*! - Kind Regards, Scott @ Customer Care.
★★★★★ 5/5
GoogleNeeded to move ASAP due to a leak in the roof couldn’t sleep at night due to the neighbours jus was sick of were I lived, thanks to keely from entwistle was really good she fighted for me for ages for me to get into lovely home she could of jus said no no but she carried on and got me the flat I was so under pressure and she came threw thanks again keely star lady great at her jobPositiveProfessionalism
Newtorious · 27 August 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleExcellent service from the first phone call to the sale of my house. From the first day the house was listed we had large numbers of viewings and we were kept fully informed about each potential buyer. The staff are excellent, friendly and professional, and we had regular contact as the sale progressed. I wanted a hassle free sale where the agent did all of the leg work and that is exactly what I got. First class from start to finish. Recommended without hesitation.PositiveResponsiveness, Quality, Professionalism, Value
Quick · 27 August 2021
Agent replied · 11 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHayley has guided me through this purchase, keeping me informed at each step, I would recommend Bolton branch of Entwistle Green to anyone and can't thank Hayley enough for her support and guidance.
Joanne · 12 June 2021
Agent replied · 11 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe contrast with other agents I dealt with, was night and day. Stephen was knowledgeable and dealt with any questions I had very quickly. Unlike other aspects of the transaction, my dealings with him were stress-free. Can't ask for more really
Bathurst55 · 13 June 2018
Agent replied · 11 June 2024
Good Morning,
Thank you for your review. It is always great to receive positive feedback like this as it confirms to us that we are delivering the excellent service we always aim to provide to all of our customers. We will make sure that Stephan receives this amazing feedback.
Many thanks
★★★★★ 5/5
GoogleI can't thank Hayley and the rest of the team at Entwistle Green enough for all their work selling our house. Hayley was always polite, professional and positive. I wouldn't hesitate to recommend the team to anyone selling locally.
Claire · 13 June 2019
Agent replied · 11 June 2024
Thank you Claire for recognising our hardworking Entwistle Green team with your 5* review! I will make sure your kind words are made known to our local team.
Kind regards, Scott
★★★★★ 5/5
GoogleChris initially told me that he had a number of clients looking for a similar property to mine. Once the house went on the market, he was true to his word and I had 20 viewings in 2 days, so much so that he managed to get a number of offers over the original asking price. Once an offer was accepted, Carl took over and he was on top of everything from the beginning. He made regular up-dates and when lawyers were not answering requests he sent out emails and pushed just sufficiently to get the sale back on track. Overall a good professional service and a good outcome. I would use Entwistle Green again.
Mark · 12 June 2021
Agent replied · 11 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely outstanding company! Kate Steadman who was the mortgage advisor recommended by the sales team was amazing. Kate really helped us with the mortgage and advice, especially with being first time buyers during this pandemic going on, she guided us through the whole process and was always there to talk to when we needed advice on the purchase. The sales team at Entwistle Green have been fantastic and extremely helpful throughout the whole process of the sale, they kept us up to date with absolutely everything and were very responsive too. They have all gone above and beyond to support us and will definitely be going back to them when we move again in the future!
Thanks again guys!PositiveResponsiveness, Quality, Professionalism, Value
Ellie · 12 June 2021
Agent replied · 11 June 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAs a landlord working remotely I like to work with an agent who I know and trust. I have worked with Entwistle Green for many years. Stephen (sales) and Chloe (lettings) are very professional, attentive and really nice to deal with. I wouldn't hesitate to recommend to anybody.
Carl Barnes has recently coordinated the sale of a property in Farnworth and his customer service was excellent. Conscientious, considerate and attentive to both buyer and seller the process went very smoothly. Very highly recommended !PositiveProfessionalism
Darren · 12 June 2021
Agent replied · 11 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe best Estate Agents by far! Well worth the fees paid. Everyone who works there is professional, helpful and friendly. The process of selling my house was complicated but Carl Barnes and Christopher Lowe took the stress away and I can't thank them enough. They made endless calls to keep the sale moving and kept everyone informed. Communication is first class! My only regret is that I opted not to use their conveyancing services. I would recommend Entwistle Green as a company and the whole team at Bolton Branch. Thank you so much!PositiveResponsiveness, Quality, Professionalism, Value
DIANE · 12 June 2021
Agent replied · 11 June 2024
Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleWonderful experience from sales of the property, thanks to Hayley for the stress free service and also to the wonderful letting team Keely and Katie, they took their time to explain and provided information in a friendly manner. I recommend their services any day.
Jumoke · 15 September 2023
★★★★★ 5/5
GoogleKatie was lovely and very helpful in getting my partner and I our new home!
TJ · 12 June 2023
Agent replied · 11 June 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI came in to look for an apartment with this wonderful firm and a friendly lady called Katie Critchley attended to me in a pleasant way, and ever since then the communication about to get accomodation has being so great, i think she deserves more and i recommend this good company to people looking for house to buy or rent, they are reliable.
Zaynab · 12 June 2023
Agent replied · 11 June 2024
Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care
★★★★★ 5/5
GoogleI recently dealt with Keely on the renting of a property...she was helpful, quick to reply, and informative with every step of the process. Thank you for your helpPositiveQuality, Professionalism
Leanne · 27 August 2021
Agent replied · 11 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe best sale team you can have always on call even when times are bad thanks Carl Barnes and Christopher Lowe it was not easy thank from my heart. Stefan nowakPositiveProfessionalism
Stefan · 12 June 2021
Agent replied · 11 June 2024
Thank you for your wonderful 5* review and kind comments! Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleAbsolutely brilliant service very professional and personal. I would highly recommend Hayley at the branch was always responsive and kept us up to date with the progress of the purchase. Highly recommend Entwistle Green, Bolton!!!!
Tom · 12 June 2020
Agent replied · 11 June 2024
Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleMrs Julie Ainsworth.
I sold my property with these estate agents
I dealt with Carl and I can't praise the work he did. Enough Great service
straight away and always helpful and always helpful
Julie · 12 June 2020
Agent replied · 11 June 2024
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
★★★★★ 5/5
GoogleAbsolutely amazing customer service from start to finish. Katie and Keeley from Bolton have been nothing but amazing , really helpful and fast working when we needed to handed notice on our old house within 4 days of viewing! The communication has been amazing, viewing the home was easy and fast! Fab work!!!!
Samantha · 14 December 2023
Agent replied · 11 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you Chloe and the team for
all your help over the years. All your help and support has never gone unnoticed. The best estate agents I know!PositiveProfessionalism
S · 12 June 2021
Agent replied · 11 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSold two houses for us now and each time have been superb, responsive and always professional even though they were being furloughed. Big thank you to Stephen and Hayley!PositiveResponsiveness, Quality, Professionalism, Value
Janie · 12 June 2020
Agent replied · 11 June 2024
Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.
★★★★★ 5/5
GoogleI couldn't thank these guys enough with the purchase of our new house, from the initial stages of putting down an offer for the house chris at entwistle green has been fantastic throughout the whole journey! Then I was passed onto kate from countrywide to sort our mortgage out, and she was brilliant made things so easy, did and helped us throughout everything. As this is my first house they all explained everything, every step of the way so I knew what I was doing. Whilst some of the staff was off, other members of the team was very helpful, hayley was such a nice person to deal with as they all were, they all went out of there own way to make sure everything went easy enough for me. Everyone at entwistle green specially the 3 names I mentioned thank you so much for everything, I highly recommend these guys if you're purchasing a house or anything to do with a property, they were all so professional and amazing people to deal with. Thank you once again:)
Shaju · 12 June 2020
Agent replied · 11 June 2024
Thank you Shaju for your glowing and detailed 5* review and recommendation! I will pass your kind comments onward to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleFrom the start I have received 100% customer service from all the staff I have had the privilege to meet and speak with at Entwistle Green Bolton. They are professional, helpful, knowledgeable, polite and friendly. They have excellent inter personal skills immediately obvious when I dealt with them initially by telephone and then swiftly in person for viewing the property, visiting the office to sign and the final meet up to give me the keys! There ease and efficiency shone through as they made the whole experience enjoyable for me with there care and interest. I would certainly recommend them as they have been a delight to deal with and I can’t thank them enough. I feel very fortunate to have had there support and feel they took good care of me. Thankyou
Angela · 12 June 2020
Agent replied · 11 June 2024
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
★★★★★ 5/5
GoogleThis estate agent kept in touch with me from day one.
They helped me from start to finish.
Very professional, very easy to deal with and would recommend this estate agent to anyone that wants professional help.
Mite I add Entwistle green was not my estate agent they was the estate agent of the sellers property.
But I could always rely on Entwistle Green for support.
Brilliant service.PositiveResponsiveness, Professionalism
Debra · 13 June 2022
Agent replied · 12 June 2024
Thank you for your amazing kind words and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe can highly recommend Entwistle Green Bolton, they have supported us throughout the process from start to our sale, in particular Hayley who offered professional advice during it all. Thank you.
Tony · 12 June 2020
Agent replied · 11 June 2024
Wonderful to read Tony that you had a fantastic experience with our local Entwistle Green team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Lucy.
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