Trusted Agent profile · Bolsover
★★★★★
1,413 reviews across 2 platforms
Marlpit Lane, Bolsover, S44 6WH
Strata's office in Bolsover, at Marlpit Lane, is rated 3.9 out of 5 across 1,413 reviews on two platforms, including 8 Google reviews rated 4.4.
Every review we hold for the Bolsover office, from every platform, shown as written. First names only.
5/5
TrustpilotDave did great snagging
Dave did great snagging. Efficient, friendly and effective, couldn’t recommend more!Strata, Promise, Destination 14
Hello Steven, Thank you for your kind words towards Dave, it is fantastic to hear you had such a brilliant experience with his service. Best wishes,Strata
5/5
TrustpilotVery satisfied customer
The customer service advisors Danielle and Sheereen were very helpful throughout the process. Craig and Simon did a good home demonstration.
5/5
TrustpilotReally helpful
Really helpful! Got everything done that was needed
Hello Nic, Thank you for taking the time to leave a review, we really appreciate it! It is fantastic to hear you have had any works at your home carried out efficiently. Best wishes,Strata
5/5
TrustpilotLove our house!
Love our house, thank you to everyone at the attraction site
Hi Elise, Thank you for taking the time to leave a review and for your positive feedback about Attraction. We wish you many more happy memories in your home. Best wishes,Strata
5/5
TrustpilotVery friendly very efficient the job…
Very friendly very efficient the job done is great and good advice . Malc tall
Thank you for taking the time to leave a review and for your kind words. We are absolutely delighted to hear that you have had such a great experience with us. We wish you all the best in your beautiful new home.Many thanks,Strata
5/5
TrustpilotJeff help me to sort the stair
Jeff help me to sort the stair Thank you
Hello Ming, Thank you for your review, we really appreciate it! It is great to hear that Jeff did a great job of fixing your stairs! Many thanks,Strata
5/5
TrustpilotStrata Homes Chesterfield
We recently visited two show homes at Strata at Dunston Road Chesterfield. We thought they were outstanding in design and a beautiful build. The houses had fabulous interior design.
Hi TomThank you for taking the time to leave a review. So pleased to hear you had a good visit to 360 and enjoyed looking around our homes,Many thanksCarla
5/5
TrustpilotFantastic company
Fantastic company. My girls football have been extremely lucky to get sponsorship from these and we appreciate this massively. Thank you so much for your help and kind donation. .
5/5
TrustpilotEfficient and friendly service
Efficient and friendly service provided by Jeff. He mended the toilet flush in less than a couple of minutes!
Good morning Joanne, Thank you so much for your review and kind words towards Jeff. It is great to hear he carried out the works so efficiently. We wish you all the best. Many thanks,Strata
5/5
TrustpilotProfessional David Innes
David Innes came up to fix certain things for us today, he was professional and explained everything well. Fabulous!
Good morning Kaya, Thank you for taking the time to leave a review and for your kind words regarding David. We wish you all the best. Best wishes,Strata
5/5
TrustpilotThe houses are built to high standards.
The houses are built to high standards.The staff are very good as they take you through the step to step of the buying process.Their updating is very simple and precise.The house completion date was on time.
Hi Margaret, Thank you for taking the time to review your most recent experience with us. I'm glad you found your buying process an easy and enjoyable one. Please don't hesitate to get in touch if you need anything at all. Good luck and best wishes with your new home. Thanks, Izzy
1/5
TrustpilotAbsolutely awful company
Contacted Strata to complain about poor service and was not happy with their lack of empathy.No wonder their Trustpilot score continues to drop.
3/5
TrustpilotDon't be too quick to post a 5* review until you've lived in it a while!
All I will say at this stage is HOLD OFF POSTING A REVIEW UNTIL YOU'VE LIVED IN YOUR HOUSE FOR 6 MONTHS! Mine will be posted shortly.
Hi Sally,I appreciate you will be leaving your review shortly, however if there is anything I can help you with in the meantime do not hesitate to send me an email at marketingdepartment@strata.co.uk,Kind regardsCarla
5/5
TrustpilotExcellent service !
Excellent friendly service from all the staff concerned from start to finish. Initial advice and guidance form Laura on sales was particularly useful.
Hello, thank you for leaving a review. We are so glad that you had a great experience with Laura and the Strata Team! Many thanks,Fearn
5/5
TrustpilotThe customer service is great even…
The customer service is great even after moving in to our property they still show they care about us. Site manager looked after us after moving to the property, making sure everything is in order.
Hi Tolu, Thank you so much for reviewing your recent experience with us. I’m so glad you’re happy and settled in your new home. Please don’t hesitate to get in touch if you need anything at all. Best wishes, Izzy
5/5
TrustpilotBest customer service
Today i had a visit from Jeff and LesWonderful guys , taken care of the issue and very patient to listen about the problems and understand.Resolved all issues i had reported.
5/5
TrustpilotWe were so happy, amazing service…
We were so happy with the amazing service from Mauricia at Strata and how she made the process smooth and efficient. Strata is very good and we highly recommend it.
Hi Lovina, Thank you so much for your kind words. I'm glad to hear Mauricia has helped you with your buying journey. Good luck in your new home. Thanks, Izzy
5/5
TrustpilotGreat service and well informed team
Great service and well informed team. They helped me and my partner find out all the information we needed about a property we were considering buying. They also made the whole experience easy and stress free!
Hi Oliver.We're really glad you enjoyed your experience buying a home with us. We hope you love your new home.Many thanks,Lucy
1/5
TrustpilotStill waiting for repairs to be…
Still waiting for repairs to be completed. Property 3 years old and still we have hot water feeding the toilet and had to pay for it amongst other faults this company ignores. Disgraceful
Hello,I am sorry to hear you have repairs that haven't been completed within your two year warranty period. Could you please send more details of these to customercare@strata.co.uk so that we can look into this further for you and hopefully resolve your issues?Many thanksNatalie
5/5
TrustpilotThankyou David & Malc
Thankyou David & Malc Fantastic job. Very pleased with the work you both carried out 👌
Hello Katherine, Thank you for your review, we are delighted to hear you had a fantastic experience with David and Malc. We wish you all the best, Strata
5/5
TrustpilotWe love our new strata home...
We love our new strata home.... the quality of build is fantastic with the fixtures and fittings being of top quality. They can do enough for you no matter how big or small the problem
Hello,Thank you for your review, it's great to hear you love your new home.ThanksCarla
5/5
TrustpilotEpitome Wakefield
Bought a Strata June 2019 in Wakefield , they have been very helpful and made the move easier than I have ever had before Lovely property very modern happy with my purchase
Hi Claire, Thank you so much for reviewing your most recent experience with us. I am glad to hear that our team at Epitome made your buying process an easy and enjoyable one. Good luck with your new home, please get in touch if there is anything you need. Thanks, Izzy
5/5
TrustpilotWonderful service and was very helpful
Wonderful service and was very helpful, different to any other experiences. Couldn’t have asked if anything more from Beth she made it a very pleasurable experience.
1/5
TrustpilotTill we buy home sugar coated…
Till we buy home sugar coated convincing conversations.Soon we get the key everything changes.Staff at the customer care team is excellent in Finding excuses not to sort out the concerns raised by customers even they blame other builders .If we get a call back from them then that’s our lucky day.This is the experience I got from Strata definition derby.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Strata's Bolsover office has 1,413 reviews across two platforms: 8 on Google, 1,405 on Trustpilot (across the whole business).
Strata Bolsover is rated 3.9 out of 5 across all 1,413 reviews, and 4.4 out of 5 on Google from 8 reviews.
Strata Bolsover, Marlpit Lane, Bolsover, S44 6WH.
