Every review we hold for the Bolsover office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent customer service. Good building standard.
Strata are good in providing excellent customer service with good building standard. I purchased the property which is in prime location and I feel that it is value for money from strata.
Satish · 21 June 2018
Agent replied · 15 June 2024
Hi Satish,Thank you so much for taking the time to review your new home. I am glad to hear the building standards meet your expectations and that you feel the home was good value. We wish you all the best for the future in your new home.Many thanks,Natalie
★★★★★ 5/5
TrustpilotExcellent work
Excellent work, highly skilled, coped with a two year olds grilling too.
David · 11 January 2023
Agent replied · 15 June 2024
Hello David, Thank you for taking the time to leave a review. We are delighted to hear you have had such a great experience with us. We wish you all the best for the future. Many thanks,Strata
★★★★★ 5/5
TrustpilotBarry and Karl
Though I am not happy with Strata from past experience. Barry and Karl have personally done a good job when they recently attended my property.
Nicky · 5 May 2024
★★★★★ 5/5
TrustpilotStrata 360
Visited Strata 360 today as recommended by our daughter to go and view the show homes. The staff were very friendly and welcoming and the homes were finished to a particularly high standard with beautiful interior design. Our visit was purely for inspiration but we did appreciate the quality of the houses both inside and out. Stunning Regards Jo & Sean
Jo · 9 November 2019
★★★★★ 5/5
TrustpilotWe recently visited Carla and Laura at…
We recently visited Carla and Laura at the Adore site, I found the whole visit extremely professional, but also extremely friendly and welcoming.
PCRB · 3 June 2021
Agent replied · 15 June 2024
Hello, Thank you for leaving a lovely review. I'm glad to hear Carla and Laura made your visit to Adore an easy and enjoyable one. Thank you, Izzy
★★★★★ 5/5
TrustpilotStrata
An amazing build and an excellent experience. If I ever move out of my new house (which I can't ever see me doing) then I'll definitely look for another Strata house.
Kenneth · 1 February 2018
Agent replied · 15 June 2024
Hi Kenneth,Thank you for your review. That's really good to hear and we're pleased you're loving your strata home.Many thanks,Lucy
★★★★★ 4/5
TrustpilotSecond strata home I've bought
Second strata home I've bought, finished to a very high standard. Great team that would sort any niggle and that's all there was. Very happy with our house couldn't recommend more!
Customer · 12 October 2017
Agent replied · 15 June 2024
Hi,Thank you for your review, we're glad that you've been happy with both of your Strata homes.Best wishes,Natalie
★★★★★ 1/5
TrustpilotUtter disgrace
Have left my son and daughter in law distraught, keep changing the goal posts, an utter sham cant say anymore.
Customer · 19 September 2021
Agent replied · 15 June 2024
Good evening,I’m sorry to hear this, please could you send me some more information to marketingdepartment@strata.co.uk and I can look into this further for you.Many thanksCarla
★★★★★ 3/5
TrustpilotLovely home cant complain but left in …
Lovely home cant complain but left in the dark during the build phase many times, still no internet after moving in on 21/12/17 now 09/02/18 nobody knows whats going on.
Adam · 8 February 2018
Agent replied · 15 June 2024
Hi Adam, I apologise for this ongoing issue with the broadband on your site, we are continuously chasing Openreach to get this sorted and will update you as soon as we know more.Best wishes,Natalie
★★★★★ 5/5
TrustpilotAbsolutely amazing
Absolutely amazing, sales support amazing, after sales are amazing too. Honestly if you are buying a new home I wouldn't look anywhere else - there's a reason they are 5*
Jamie · 12 October 2017
Agent replied · 15 June 2024
Hi Jamie,Thank you for your review. I’m really pleased you’re loving your new home and the process involved with us.Many thanks,Lucy
★★★★★ 5/5
TrustpilotThe customer service we have been given …
The customer service we have been given is second to none, from the day we viewed to after care. No pushy sales, no nonsense, highly recommended.....and the house is great.
Richard · 5 October 2017
Agent replied · 15 June 2024
Hi Richard, We’re really happy you’re loving your strata home. Many thanks,Lucy
★★★★★ 5/5
TrustpilotDavid was brilliant!
David came and completed the jobs very promptly and went above and beyond! He was very helpful and everything looks great!
Julie · 21 May 2024
★★★★★ 5/5
TrustpilotFantastic service very friendly
Fantastic service very friendly. I give Barry five stars
Adrian · 8 December 2022
Agent replied · 15 June 2024
Good morning Adrian, Thank you for taking the time to leave a review. It is great to hear that you have had a great experience with Barry. Best wishes,Strata
★★★★★ 5/5
TrustpilotFantastic buying experience from start to finish!
Fantastic buying experience from start to finish. Customer service was comprehensive every step of the way and the finished product is of excellent quality - really impressed!
Brooke · 27 January 2018
Agent replied · 15 June 2024
Hi Brooke,Thanks for your review, I am so glad to hear you had a fantastic buying experience.Best wishes,Natalie
★★★★★ 5/5
TrustpilotMalc tall
Great bloke Told him about door handle broke fixed it while doing the original job Top job
Callum · 20 June 2024
★★★★★ 5/5
TrustpilotFriendly and professional
Jeff came today and sorted our problem in no time. Very friendly and professional service.
Lewis · 23 July 2024
★★★★★ 5/5
TrustpilotFriendly
Friendly, informative and helpful. Looking forward to our new home
Mark · 9 August 2022
Agent replied · 15 June 2024
Hi Mark, Thank you so much for taking the time to leave a review. It is great to hear that you had a great experience and we can't wait to join you on the exciting journey of purchasing your new home! Many thanks,Fearn
★★★★★ 5/5
TrustpilotGood Job
I am very appreciate the job from Jeff. Good job. Thank you.
WW · 3 September 2024
★★★★★ 5/5
TrustpilotJeff and Rhyas did an excellent job…
Jeff and Rhyas did an excellent job filling in the gap in the garden well. Thanks guys. Adam
Mansfield · 21 May 2024
★★★★★ 5/5
TrustpilotGreat experience from start to finish
Great experience from start to finish, aftercare is wonderful too which has really helped us settle into our new home, which truly is our dream home!
Hannah · 11 February 2018
Agent replied · 15 June 2024
Hi Hannah,Thanks for your review, I'm so glad you're settling into your new home and that you've had a great experience with us.Best wishes,Natalie
★★★★★ 5/5
TrustpilotReally fab experience with Sandra and…
Really fab experience with Sandra and Julie today. So so so helpful and they’ve made the process really clear and easy! Thanks girls!
Rachel · 15 November 2019
Agent replied · 15 June 2024
Hi RachelThanks for sharing your experience with us, I am so glad it was a great one Sandra and Julie will be delighted to hear they made the process so clear and easy for you. All the best for your home buying journey!Natalie
★★★★★ 5/5
TrustpilotOutstanding
From sales to production to customer care everyone is lovely and always go above and beyond.
Irene · 8 September 2021
Agent replied · 15 June 2024
Good morning Irene & Neil,Thank you for leaving us a lovely review. I am really happy to here you have had a great experience with all our team.I wish you all the best for the future,Carla
★★★★★ 4/5
TrustpilotGenerally good service
Generally good serviceLittle hit and miss with instruction for the heating system, could have better documentation.Faulty spot lights still causing issues, a new replacement batch required.
Mark · 4 December 2017
Agent replied · 15 June 2024
Hi Mark,Thanks for your review. Could you please contact care@strata.co.uk if you haven't spoken to someone already about your faulty spotlights and this can be sorted for you.Thanks,Natalie
★★★★★ 4/5
TrustpilotWe love our strata house
We love our strata house and with Covid a few challenges which we have resolved as a result of excellent staff on site. Ryan and Charlotte have gone the extra mile to rectify and help us settle so we are grateful. It is a beautiful house and we are happy with our choice.
ANITA · 4 July 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
