Trusted Agent profile · Bognor Regis
★★★★★
474 reviews across 2 platforms
25 High Street, Bognor Regis, PO21 1RS, PO21 1RS
Henry Adams's office in Bognor Regis, at 25 High Street, is rated 4.4 out of 5 across 474 reviews on two platforms, including 281 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Henry Adams Bognor Regis hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bognor Regis.
Every review we hold for the Bognor Regis office, from every platform, shown as written. First names only.
5/5
TrustpilotHenry Adams are fantastic!
We cannot recommend Henry Adams highly enough. They were kind, thoughtful, patient, so efficient and quick to respond and act on our behalf. We have the house of our dreams and owe it all to Charlie. Matt has been wonderful at answering all our questions now we are moved in. We are over the moon.
We're so pleased you've found your dream home - we hope you love living there!
2/5
TrustpilotReally disappointing experience with…
Really disappointing experience with Henry Adam trying to sell our property. On three occasions, we've not heard back, despite direct emails and follow up emails. Told it due to a system error. Needless to say we wouldn't recommend this agent for a consistent communication, which is critical if selling your property.
I'm sorry you are disappointed with the service you received from us. If you'd like to discuss further please could you email operations@henryadams.co.uk with your full name and property address?
5/5
TrustpilotIf I could give 10 stars, I would!
If I could give 10 stars, I would! Alex and the team have been fantastic and extremely helpful. They are always helpful on calls and the information provided has been crystal clear. I would have no hesitation recommending Henry Adams!
Thank you for your 5 star review - it is very much appreciated.
5/5
TrustpilotFantastic service from start to finish
Fantastic service from start to finish, was a stress free experience which we really needed. Thank you Alex Bush for helping us find a lovely rental. Would definitely use henry adams again in the near future, when we decide to buy. Keep up the good work!
Thank you for taking the time to leave a review, this has been passed to Alex and the team!
5/5
GoogleI would like to thank Charlotte for all her help and advice in getting me through to the end. Well deserved thank you
Thank you Janice!
5/5
TrustpilotThe agent was very professional and…
The agent was very professional and accommodating to our needs , throughout our buying journey they were very helpful and friendly. I would definitely use this company again .
Thank you for your 5 star review :)
5/5
TrustpilotGreat experience with Henry Adams
We had a great experience with Henry Adams Estate Agents, communication was excellent throughout the entire process. Our designated agent, Adrian Cox, worked tirelessly and efficiently to sell our property. His attention to detail, professionalism and reassuring manner were greatly appreciated. Thank you for all your hard work.
5/5
TrustpilotGreat team effort
Great team effort. Chrissie demonstrated real determination to get the sale across the line.
Thank you for your review - we will be sure to let Chrissie know of your kind words! :)
5/5
GoogleGreat communication from all involved with our sale, especially Jane who worked so incredibly hard to pull everything thing together on what was a complex sale in the end. All of the staff were always pleasant and professional and liaised with us well on the decision making. I would have no hesitation to recommend Henry Adams Bognor to friends and colleagues.
Thank you so much Margaret, we really appreciate your review.
5/5
TrustpilotAmazing service from Alex, complete stand out help.
What a brilliant letting agency, easily the best i have interacted with. Alex from the Storrington branch couldn't have been more of a help. Out of all of the agencies we spoke to, and all the agents we dealt with Alex was stand out wonderful. This could have been a very stressful time for us as we have a slightly unique financial situation but he made us feel so optimistic, and helped at every opportunity. He was an absolute delight to speak to and I honestly don't think there is anything he could have done to make this a smoother process, completely stand out service. Thank you so much for your kind and helpful correspondence and overall cheerful manner throughout, sending us properties and keeping us in mind. We are over the moon with the property we have finalised on. I have no doubt Alex will go far within the company and deserves all the best. Thank you again, it really made all the difference for us going through the process of renting again.
5/5
TrustpilotHenry Adams Storrington - Excellent service
Henry Adams Storrington for Lettings - having dealt with Alex Bush for some time now, the service provided by Alex is excellent, great communication, fast results, totally professional, well informed and a delight to work with. He goes above and beyond and I would have no hesitation in recommending Henry Adams to anyone.
5/5
GoogleI started looking for a property at the beginning of this year and contacted Henry Adams Estate Agents. I was put through to Callum Henn and throughout my search he was friendly , helpful and very patient as mine was not a standard search. I would recommend Callum to anyone looking to buy a property in the Bognor Regis area simply because of his professionalism and dedication.
Thank you for your review, we really appreciate it!
5/5
GoogleMark & his team have just completed the sale of our family bungalow. Great service throughout. Communication and assistance was fantastic. We thoroughly recommend. Thankyou guys.
Thanks Brian, your kind review is much appreciated.
1/5
GoogleRoksana is really good and lovely but Lorena is just very unpleasant and unprofessional, rude and judgemental. Very unpleasant experience over the phone with Lorena, while Roksana really did try to help me get the property, the level of rudeness and judgement from lorena put me off the property very quickly.
Our Lettings Manager will contact you tomorrow to discuss this.
5/5
GoogleSam and Mark were absolutely fantastic throughout the process. Would highly recommend them. This sale was the least stressful I have ever done and that was down to the regular updates and service from the team. Thank you.
Thank you so much Victoria! We really appreciate your review.
1/5
GoogleI strongly recommend to stay away from this agency
We’re sorry to read that you feel this way, as we were not aware of any issues during your experience with us. We always strive to provide a professional and positive service to all our landlords and tenants, and we take feedback seriously. If there is anything that has caused you concern, we would welcome the opportunity to discuss it and better understand your experience. Please feel free to contact our office directly so we can look into this further. We wish you all the best moving forward.
5/5
GoogleHenry Adams have handled the sale of my wife's apartment which looks to be completing in the coming weeks. They have been fantastic and really going above and beyond. The whole team have been excellent with a special mention to Jane Barlow who really has been superb and gone the extra mile, even doing stuff on a Sunday to help progress this deal. Highly recommended.
Thank you so much for taking the time to review us, we really appreciate it.
5/5
TrustpilotGreat Experience
We had a great experience with Henry Adams when renting a property, Alex Bush at the Storrington branch was friendly, approachable and kept us up to date with everything we needed to know. Henry Adams in general felt very different to the norm with letting agents who usually couldn't care less and just build up as many random fees as possible. We even got a cute little welcome box with some treats in and a card which I felt was a lovely touch. Our experience was a breeze from start to finish and we would definitely use Henry Adams again.
Thank you for your 5 star review, I will be sure to pass this along to Alex and the team at Storrington lettings.
5/5
TrustpilotAlex Bush was fantastic in helping us…
Alex Bush was fantastic in helping us find our home at short notice, and was so kind, a pleasure to work with. He answered questions quickly and was a brilliant agent. Thank you so much for all of your help in helping us find our home.
Thank you so much Hannah, we really appreciate your review!
5/5
GoogleCharlotte was very helpful, friendly and professional.She was always available to answer my questions and reassure me .
Thank you for your review Kathryn!
5/5
TrustpilotExcellent customer service
Well, what can we say! If we could give the whole sales team at Henry Adams Selsey 50 stars, we would! They held our hand through the rough patches we experienced in selling our bungalow, (no fault of theirs, just the general public’s flippant attitude towards everything nowadays it seems!), and they supported us through to a very satisfactory conclusion. They also went above and beyond with their customer service towards us, in checking our empty property was ok after several storms, collecting post, taking meter readings for us etc etc. They really put our minds at rest whenever we had any worries or issues. We can’t recommend them highly enough! If you are looking for brilliant customer service, from a trustworthy, empathic team, you won’t go far wrong in giving Kev, Matt or Tracy a call at Henry Adams, Selsey. All the best guys, and thanks again, Fiona & Neil.
Hi Fiona, thank you for the great review of Kev and the team at Selsey - I will be sure to pass this along to them!
5/5
GoogleHenry Adams Estate Agents, Bognor Regis were extremely professional and enthusiastic in the marketing of my property that resulted in the eventual sale. I found all members of the staff with whom I came into contact to be courteous and conscientious. I was particularly impressed with Callum HENN who made great efforts to identify properties that would be of interest to me.
Thank you so much for your lovely review, we really appreciate it.
1/5
TrustpilotNever again
Never ever would I deal with this company again. Their unprofessional and completely uncaring attitude throughout my dealings with them has left a very bitter taste. I have never dealt with such difficult agents who have showed not one iota of decent customer service. I am just so saddened and disappointed. Please don’t respond HA I’m really not interested in anything you have to say.
Hi Wendy, I'm sorry that you have had a negative experience. I believe that Sophie is in contact with you in regards to this matter.
5/5
TrustpilotRoksana was so helpful and provided me…
Roksana was so helpful and provided me with all the information I required to make up my mind to apply to rent the apartment.
Thank you for your 5-star review - this will be passed to Roksana and the Bognor Lettings team!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Henry Adams Bognor Regis hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bognor Regis.
