Trusted Agent profile · Bognor Regis

Henry Adams Bognor Regis reviews

4.4

★★★★★ Great

474 reviews across 2 platforms

25 High Street, Bognor Regis, PO21 1RS, PO21 1RS

Henry Adams's office in Bognor Regis, at 25 High Street, is rated 4.4 out of 5 across 474 reviews on two platforms, including 281 Google reviews rated 4.7.

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4.7 / 5

281

Reviews on Google

This office

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193

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Bognor Regis office, from every platform, shown as written. First names only.

5/5

Trustpilot

I would like to praise and recommend HENRY ADAMS STORRINGTON LETTINGS

I would like to praise and recommend HENRY ADAMS STORRINGTON LETTINGS. Alex Bush especially was extremely helpful from the onset, explaining procedures and helping with any queries we had. He made us feel confident that we would find a letting which would enable us to sell our house. Alex made the process easy to understand and kept us informed of progress at all times. He was a delight to deal with and I would highly recommend Alex at Henry Adams if you wish to rent.

Tracie · 8 September 2022

5/5

Google

Everyone at Henry Adams estate agents demonstrated complete professionalism in every interaction we had. They are proactive, helpful and knowledgeable. Any query was answered promptly and if Charlotte or Mark weren’t available, messages were passed on quickly, or someone else was able to answer. We would not hesitate to recommend the team to anyone wanting an efficient, helpful service from an estate agent.

Ian · 4 November 2024

Agent replied · 11 November 2024

Thank you so much Ian for this lovely review! We really do appreciate it.

5/5

Google

My partner and I have just exchanged on our first house, sold through Henry Adams. Chain issues have meant that it wasn’t a straight forward purchase but Jane and Gail have been absolutely amazing. They have kept us informed throughout, have always been easily contactable and pushed for a fair solution to all involved. We can’t thank them enough for being so helpful, they both are a credit to the company.

Hannah · 25 June 2024

Agent replied · 23 October 2024

Thank you so much Hannah and congrats on your new home!

5/5

Trustpilot

We did not sell with Henry Adam’s but…

We did not sell with Henry Adam’s but we wish we had we bought a house they were selling they kept us informed all the way and on the day of completion they kept in touch all morning giving a very nice touch of a lovely card and a beautiful candle it was a lovely touch

Judi · 11 January 2026

5/5

Google

Roksana was very efficient and patient answering our many questions, and responding to requests. Thanks so much for an easy, pleasant move!

Liz · 25 June 2024

Agent replied · 23 October 2024

Thank you so much for your review Liz.

5/5

Trustpilot

Cant fault the Storrington Lettings team.

We initially dealt with Alex from the Storrington branch, he was exactly what you would hope for, very polite and courteous, and he had a good knowledge of the property, landlord and surrounding area. Alex was more than happy to answer our endless questions during the process and kept us informed on the progress of our application. An utterly nice young man. We have also met and spoken to a number of other members of the team including Emma and James who have helped us with questions and some requests for permission which they have facilitated with the landlord. The polite and friendly disposition is shared by the whole team. I would recommend Henry Adams to anyone, landlord or tenant, buyer or seller, you will be in safe hands.

Andy · 15 July 2022

1/5

Trustpilot

Really disappointing interaction with…

Really disappointing interaction with Henry Adams when we were looking for a holiday rental for 2 weeks in July 2025. We consciously wanted to try alternatives to AirBnB, so contacted Henry Adams. Despite many properties 'appearing' to be available, in reality they were not. Combine this with some slow responsiveness from Henry Adams and it took us 3 weeks for Henry Adams to tell us they couldn't help us. Went back and booked with AirBnB

Jon · 4 July 2025

5/5

Google

Excellent company. A special mention for Danelle and Lucy so helpful and very efficient both a great asset for your company. We wanted a short term rental having just moved to the area until we brought our own place Danelle and Lucy was very helpful in every way possible. Once again thank you for a great service

Paul · 24 October 2020

Agent replied · 23 October 2024

Thank you so much for your kind review Paul, so glad we could be of help.

5/5

Google

Jane at Henry Adams has been an absolute star, she kept us updated throughout the purchasing process, which is a lot better than our selling agent did! Jane is easy to talk to and has a wealth of experience she's made the whole process a really stress free and simple.PositiveResponsiveness, Quality, Professionalism

Lynn · 24 October 2021

Agent replied · 23 October 2024

Great to hear, thank you so much Lynn!

1/5

Google

Where do I start, THIS ESTATE AGENT IS DISGUSTING AND LIERS, the lies and rudeness from the manager and the staff is unacceptable, wanting extra money to pay for there mistake and error and not accepting liability is wrong, and the landlords at LANYARDS ARE HEARTLESS, which made us wait in the rain for 4hours for them to pull out days before moving in and making us homeless just before Xmas, and to find out being put back on the market the next day for extra money!! And the lie saying there are sell in in a few months?? STAY AWAY FROM THESE CROOKS!!!!

Gavin · 24 October 2023

Agent replied · 23 October 2024

I am sorry that this is happened to you. Jodie the manager did try everything possible to resolve the situation but the landlord had made a decision and she wasn’t able to convince them otherwise. Yes, I believe there was a miscommunication in the office about Pro Rata amount of rent and we have apologised for this. I do know that the landlord has decided to let the property for 6 months and will be selling in the summer next year which Jodie informed you about so you were not surprised when seeing it back on the market. We are instructed to do what the landlord asks and they wanted to try a higher rent. Jodie did approve for full funds for Holding Deposit and £200.00 compensation to be sent to you on the same day. Again, we are sorry that this has happened to you.

5/5

Google

Just wanted to highlight the great level of service provided by Aga during my recent move of properties. Excellent communication at all times, no problem too much to handle, and professional and friendly at all times. Handover of keys went very smoothly and was pleasantly surprised to receive a good luck card and welcome pack. This also goes to the rest of the team as well, who all handled different aspects within their own roles. Highly recommended and cannot fault

Martin · 24 October 2023

Agent replied · 23 October 2024

Thank you so much Martin, this is such a lovely review to read and we really appreciate it.

5/5

Google

I highly recommend Henry Adams Bognor branch. I’m currently searching for a property in the area and they have been far and away the most attentive agent I have dealt with. A special mention for Charlotte Turner who has kept me up to date continually with properties coming on with great advice and with honesty and friendliness. I’m hoping the property I’m searching for comes up soon and really hope it happens with Charlotte!

Dave · 26 February 2024

Agent replied · 23 October 2024

Thank you so much Dave for this kind review, it is much appreciated!

5/5

Google

We purchased our new home through Henry Adams Bognor Regis Office - professional and helpful from start to finish. There were some problems in having an EWS1 Form issued for the building and Jane, in particular, was wonderful at communicating with us through this very stressful time, which thankfully was resolved.PositiveProfessionalism

Marilyn · 24 October 2021

Agent replied · 23 October 2024

Thank you for your review Marilyn & Douglas, we really appreciate it.

5/5

Trustpilot

Seamless, helpful & professional

This is my first time renting with Henry Adams (Billingshurst). From the Get-go From the first initial viewing to the final offer they have been incredibly helpful swift and smooth throughout the entire process. I'd like to personally thank Alex Bush for being amazingly helpful with any issue I had, have to say I couldn't be happier and he provided the best customer service I've experienced in the renting process.Thanks again.

Rob · 22 March 2023

5/5

Google

Recently bought our property through Henry Adams. Could not fault the service we received, Jane went above and beyond, was in constant communication and is a credit Henry Adams. We will definitely look to sell our property through them when the time comes.

Leah · 24 October 2022

Agent replied · 23 October 2024

Thank you for your review Leah, it is much appreciated.

5/5

Google

Jane Barlow was extremely helpful during my difficult sale and I am sure went above and beyond her normal duties. I recommend Henry Adams particularly because of Jane's remarkable achievements.

Anne · 24 October 2023

Agent replied · 23 October 2024

Thank you so much for your review Anne, we really appreciate it.

5/5

Google

Amazing 1st class professional service received from Henry Adams following our recent house move. Everything was taken care of and Lorena ensured that everything went to plan. Thank you !

SC · 24 October 2023

Agent replied · 23 October 2024

Thank you so much for your review!

5/5

Google

I recently dealt with Jane Barlow on my property purchase. Jane was very on the ball and knew exactly what was happening with every property in the chain. She was extremely professional and helpful and kept my fully informed at all times. Would definitely recommend others to work with Jane on their property deals!

Fahad · 24 October 2020

Agent replied · 23 October 2024

Thank you so much for your review Fahad, we will make sure Jane reads this.

5/5

Google

A thoroughly first class service from start to finish. Thank you Charlotte.

Ayyaz · 2 October 2024

Agent replied · 23 October 2024

Thank you for your kind review, it is much appreciated.

5/5

Trustpilot

Viewed a couple of properties with the…

Viewed a couple of properties with the Bognor Regis office of Henry Adams, neither were suitable for my needs but found the staff very helpful and professional, especially Carol who showed us round. She is an asset to the company, very friendly, honest and down to earth.

Sarah · 3 August 2024

4/5

Trustpilot

Always gave feedback from the viewings…

Always gave feedback from the viewings without our need to chase them up. Every step of the way (as sellers), we were informed of what was happening. I also appreciate that we were selling in a difficult market and Henry Adams worked very hard to secure a sale on our behalf.

Carolyn · 10 January 2026

1/5

Trustpilot

Criminal Exploitation

This is the most horrible letting agent I have ever encountered in my life, they're a nightmare. their activities and tendency to collude with landlords to rip you off your holding deposit runs against the acts of the UK paliaments, I can give you several tenants identities they have ripped off, a searchlight needs to be conducted into their activities if the labour government which we voted for will survive in their plans for housing in that axis.

Borisade · 27 March 2025

5/5

Google

We recently purchased our home and recommend the friendly professionals at Henry Adams, especially Jane Barlow who was there to help us every step along the way.

Judy · 24 October 2023

Agent replied · 23 October 2024

Congratulations on your new home and thank you for your review!

5/5

Google

We had Gail attend our property just after my father passed away, I was expecting a hard push on the sale. I was totally wrong, the professionalism and care Gail showed to my mother was very much admirable. It was more like a counselling meeting. I will be forever thankful for this meeting. These agents are something special and you would go along way to beat the personal touch. Cannot recommend highly enough. Thank You!!!

Robert · 24 October 2023

Agent replied · 23 October 2024

Thank you so much for taking the time to write us a review Bob, we really do appreciate it. Sorry for your loss.

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