Trusted Agent profile · Bognor Regis

Henry Adams Bognor Regis reviews

4.4

★★★★★ Great

474 reviews across 2 platforms

25 High Street, Bognor Regis, PO21 1RS, PO21 1RS

Henry Adams's office in Bognor Regis, at 25 High Street, is rated 4.4 out of 5 across 474 reviews on two platforms, including 281 Google reviews rated 4.7.

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4.7 / 5

281

Reviews on Google

This office

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193

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Bognor Regis office, from every platform, shown as written. First names only.

5/5

Trustpilot

I recently purchased a property through…

I recently purchased a property through Henry Adams in Selsey, given it was a leasehold flat and the management company was not helpful, I have to say a big thank you to the team, but especially to Kevin for his patience, tenacity and professionalism throughout. He went that extra mile to do everything possible for what turned out to be a difficult and lengthy process which would have been so much simpler had the management company been more proactive and communicative. So a big thank you, Selsey, I’d love you to see what I’ve done to the place. And specially to Kevin.

Judith · 29 April 2023

Agent replied · 22 October 2024

Thank you for your kind words. We are delighted to hear you were so happy with the team in Selsey. Enjoy your new home!Henry Adams

5/5

Google

My husband and i recently moved into our lovely home and we couldnt of done it without the help from Aga ! She is amazing and i couldnt recommend her more !

Chloe · 1 August 2025

Agent replied · 17 October 2025

Congratulations to you both on your new home and thank you so much for your lovely review.

2/5

Google

Horrible uncomfortable experience today . No smiles or greetings when I walked in. Staff reluctantly spoke to me , and to tear their eyes away from their computers was very hard for them to help me. … More

Truthseeker · 11 May 2025

Agent replied · 23 October 2024

We are sorry to hear you weren't happy with the service you received when you came to our branch. Please contact our Lettings Manager Jodie Gregory and she will be happy to discuss it further.

5/5

Trustpilot

Henry Adams, Storrington

I have recently changed to Henry Adams being the managing agent for my rental property due to issues I had with the previous managing agent.The staff in the Storrington branch have all been fantastic. They have answered any queries quickly and efficiently. They found a new tenant in a short space of time. Any maintenance queries have been dealt with in a professional and timely manner.I swapped to them in November 22 and already they have surpassed the previous managing agent by miles. Alex and all the lettings team have been amazing. They are a small team but all have a knowledge of what is going on with each property. I now complete trust and confidence with the way my property is being managed.

Caren · 19 February 2023

Agent replied · 22 October 2024

Thank you so much Caren, we really appreciate your review!

5/5

Trustpilot

Lorena has been brilliant in helping…

Lorena has been brilliant in helping with the process. Any help needed they’ve always responded promptly. Looking forward to moving into our home 😁

Jade · 22 September 2023

Agent replied · 22 October 2024

Thank you for taking the time to leave a review, this has been passed onto Lorena!

5/5

Google

We were so impressed with our experience of purchasing through Henry Adams. Jane Barlow was so helpful throughout the process. Providing regular updates, always returning phone calls and emails. We truly believe the chain wouldn’t have exchanged without her perseverance.PositiveResponsiveness, Quality, Professionalism

Andy · 24 October 2021

Agent replied · 23 October 2024

Thank you Andy, we really appreciate your review.

5/5

Trustpilot

Deposit- Lucy Strudwick

Just want to Thank Lucy Strudwick from Bognor Regis Branch.for helping me return my deposit after 8 months, so grateful for all the help and support and for a positive outcome

Lauren · 15 February 2023

Agent replied · 22 October 2024

Thank you so much Lauren, we really appreciate your review!

4/5

Google

Mark Peacock did a really good job for us over many months and in some trying circumstances. I would not recommend anyone going to auction and we should have stayed with Henry Adams throughout the process but in the end Mark got the job done. With good humour throughout and very responsive communications.

David · 23 September 2024

Agent replied · 23 October 2024

Thank you for your review David.

5/5

Trustpilot

Love our new home, thank you all at Henry Adams

We have now secured our rental property through Henry Adams and I can honestly say a professional but friendly service from the first viewing to collecting the keys to our new home. We delt with Charlie Salter through the process and he was understanding, informative and very pleasant from start to finish. I dont often write reviews but thought Henry Adams and the great staff deserved a good review as we are absolutly delighted with our new home.

David · 6 March 2023

Agent replied · 22 October 2024

Thank you so much for taking the time to share your experience with us - we really appreciate it! Enjoy your new home!

5/5

Google

Henry Adams went beyond the line of duty in assisting in the sale of a property on behalf of a vendor remotely located. They assisted in identifying reliable local traders to address some difficulties with the property and are clearly experienced in handling matters for more elderly customers. Top class service.

Ian · 9 October 2024

Agent replied · 23 October 2024

Thank you so much Ian, we really appreciate you leaving us a review.

5/5

Trustpilot

Such a smooth a pleasant moving…

Such a smooth a pleasant moving experience which would usually be such a stressful period. Alex Bush helped from beginning to end and has been a credit to the Henry Adam’s team. extremely trustworthy, truthful and helpful. Very informative and compassionate, everything you need from an estate agents.Thank you Alex for making this move feel so easy and stress free.Jack

Jack · 14 April 2023

5/5

Trustpilot

We had set back when our buyers pulled…

We had set back when our buyers pulled out through illness but we got there in the end well done.

Mr · 16 October 2025

Agent replied · 23 October 2025

Thank you for your 5 star review!

5/5

Google

Asked Jodie if she could get tenants quickly, was not disappointed, just over a week later, tenants are in. Completely hassle free, Jodie and her team really looked after us, thank you.

Jan · 24 October 2022

Agent replied · 23 October 2024

Thank you Jan :)

1/5

Google

Appalled at how this agency have treated my friend who has been with loyal customers for 5 years. They advised her that the landlord was selling up but she was promised that they would be able to stay at the property and not to look for somewhere else to live. Only at the last minute was she told this was not the case and she has until December to find somewhere else to live. The miscommunication and misleading of the situation has left her in a terrible position and I would've expected more integrity from such a well known agency.

Hollie · 24 October 2022

Agent replied · 23 October 2024

Hello please can you email bognorlettings@henryadams.co.uk directly about this. Thank you.

5/5

Google

Great service from start to finish they have gone above and beyond there customer services. Would recommend to anyone that is wishing to move .Thankyou charlotte for all you have done for us you made the whole experience less stressful.

Kevin · 8 February 2025

Agent replied · 22 February 2025

Thank you so much Kevin, we really appreciate your kind review.

1/5

Trustpilot

It's a shame 1 star is all I can put

It's a shame 1 star is all I can put, they don't take care of their tenants, the landlord has taken months to do basic things. Thought to edit to address the comment, contacting the letting agency as requested under has been done multiple times but simple request are not answered and neither are the serious ones. So maybe a bad review is just the way to get their attention. Good to know... :D

Adams · 29 March 2023

Agent replied · 22 October 2024

Good afternoon, Please would you be able to contact Lettings@henryadams.co.uk and we would be happy to look in to this further for you. Kind regards Henry Adams Lettings

5/5

Trustpilot

Highly recommend Henry Adams

Henry Adams, and in particular Lesley-Anne, were extremely helpful in finding us a rental for my elderly parents. Communication was good and once a property had been decided on the whole process was very smooth and efficient. Their 6 month rental is now up so we have once again asked Lesley-Anne to help find us a new property.

Tan · 17 March 2023

5/5

Trustpilot

From the moment I made my first phone…CUSTOMER SERVICE REVIEW

From the moment I made my first phone call to the actual day we moved into our lovely flat on the 10th March I dealt with Alex all the way through who was very helpful, kind & understanding, and very patient with me until everything was completed. I would highly recommend Henry Adams, Storrington to everybody I know!

MrsGillianMoss · 13 March 2023

5/5

Google

I have been searching for a property to rent in Bognor Regis without much luck Then I contacted Henry Adams and Monique Dace has been a star she has found me the perfect home I’m very excited to be moving in in Jan 19 😁

Shell · 25 October 2019

Agent replied · 23 October 2024

Congratulations on your new home and thank you for reviewing us!

5/5

Trustpilot

Amazing service by Michelle !!!

Rung up the Bognor letting office, spoke to Michelle Tattersall on the phone, she made me have a lovely experience and helped me gain a good understanding on my enquiries couldn’t recommend Michelle enough. Thank you so much Michelle 5 star service provided.

Nicole · 19 March 2024

5/5

Trustpilot

Hassle Free Lettings

Letting through Henry Adams is a hassle free, speedy, efficient and pleasurable experience. Monique Holden was professional and helpful throughout.. Many thanks.. wouldn’t hesitate to recommend..

Joanne · 28 February 2023

Agent replied · 22 October 2024

Thank you for taking the time to review your experience with our Chichester Office.

5/5

Trustpilot

Great service.

Charlie Salter was diligent and thoroughly professional throughout. He was a pleasure to deal with always working in a timely manner and resolving outstanding issues quickly.

MJ · 27 February 2023

Agent replied · 22 October 2024

Thank you for taking the time to share your experience!

5/5

Google

Jane Barlow is incredibly hard working and very experienced. I’m sure our complex moving chain would have not worked without her! I have found all staff at Henry Adams Bognor to be pleasant and extremely helpful.PositiveResponsiveness, Professionalism

Helen · 24 October 2021

Agent replied · 23 October 2024

Thank you Helen, we really appreciate your review.

5/5

Trustpilot

Great service with fair and competitive fees

Charlie took time to listen to my requirements and found the perfect tenants for my property. Charlie has been very efficient, making sure everything progressed correctly. Nick did the initial valuation very promptly. He provided excellent advice and the fees were fair and competitive. I'm a happy landlord. Thank you.

Elizabeth · 25 September 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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