Every review we hold for the Bognor Regis office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotFAKE GOLD ALERT
FAKE GOLD ALERT
Henry Adams Fine Art Auctioneers
We bought a gold ring from Henry Adams Fine Art Auctioneers in a high-end jewelry sale for nearly £300.
When we sent the ring to a jeweler to be resized , we were told by the jeweler that when they machine tested it, it turned out to be fake gold!!
We sent it back to Henry Adams, explaining it was fake gold . Their TV celebrity emailed us to tell us,
''It was never sold as gold''
even though it was placed in a high-end jewelry sale...
we never got our money back.
Proper Betrug
Tread with caution.
Adz · 12 January 2026
★★★★★ 5/5
TrustpilotI think I'm satisfied overall
I think I'm satisfied overall. Special thanks to Talia Batson for her help and quick handling.
Mr · 15 May 2026
★★★★★ 5/5
TrustpilotHenry Adams Storrington Were Amazing
James, Alex and the rest of the Henry Adams Storrington team have been fantastic. Incredibly communicative, forthcoming with nuances and made the entire process as simple as it could be.
TroyL · 23 May 2026
Agent replied · 22 June 2026
Thank you for your 5 star review of Henry Adams Storrington Lettings!
★★★★★ 1/5
TrustpilotBe careful when moving out
They were great when moving in but when it came to moving out tried to make outrageous claims from the deposit and then quickly backed down when it went to dispute. Take lots of photos and evidence would be my advice!!!! Also left us 5 days with water coming through the ceiling!!
Samantha · 21 November 2025
Agent replied · 22 December 2025
Hi Samantha, I'm sorry you have had a negative experience. If you would like to discuss your complaint further please contact operations@henryadams.co.uk.
★★★★★ 1/5
GoogleI have just moved house after 5 months and can honestly say it was an horrific experience after 5 months and 6 people in the chain, my dealing with Henry Adams at Bognor Regis was buying a house and I would never offer my property for sale with them in the future, all I can say is they need to show some manors and respect towards their customers, without us buying their houses they wouldn’t have a job, I would how ever like to congratulate Mike who was the only one in the Bognor office that treating me with any respect !
This is not an isolated incident as my daughter started to sell a property through them and moved it to White and Brookes due to the attitude of the Staff.
Start to look around you Henry Adams there are lots of choices and I wouldn’t choose you, sorry just being honest from my experience.NegativeResponsiveness, Professionalism
Kevin · 24 October 2020
Agent replied · 23 October 2024
Mr Shepherd, we are sorry to hear that you have had a bad experience with our Bognor Regis office. If you would like to discuss this further please feel free to contact me by email on Gareth.overton@henryadams.co.uk. Please accept my sincere apologies for any inconvenience or stress caused. Yours sincerely, Gareth Overton, Head of Residential Sales, Henry Adams LLP
★★★★★ 5/5
Google“Thank you “just isn’t enough for all of your professionalism, caring, honesty and kindness during this process. We will never ever forget you all. Thank you so much for not just being any old Estate Agent , but the best Estate Agent there is.
Best wishes and a massive thank you to Gail, Mark, Mike, Julia, Ayesha & Callum. A special massive thank you to Jane Barlow... how did you put up with me? but you did!
Regards,
Ronnie & Mike RedstonePositiveResponsiveness, Quality, Professionalism, Value
Ronnie · 24 October 2020
Agent replied · 23 October 2024
Wow, this is just so lovely to read, thank you so much for your very kind review, we will be sure to make sure everyone involved reads it.
★★★★★ 5/5
TrustpilotI have recently rented a property…
I have recently rented a property through the Storrington branch. The whole process went exceptionally smoothly and Alex and the rest of the staff could not have been more helpful. All my questions and queries were dealt with quickly and efficiently.
Julie · 18 February 2026
Agent replied · 19 March 2026
Thank you for your kind words - I will be sure to pass on to Alex and the Storrington team.
★★★★★ 5/5
TrustpilotHenry Adams Letting Agent for property owners
I have used Henry Adams Letting Agent at Storrington for approximately 12 years for the letting and finding of new tenants for my property. Recently my flat was vacated. Alex Bush of the Storrington office speedily found new tenants. During the last few months Alex has been most helpful, friendly and efficient at the same time professional. Along with the manager James Riley they provide a well organised ,competent and caring team that I would highly recommend without any hesitation.
MAB · 25 March 2024
★★★★★ 5/5
GoogleVery good service
From the outset agent was highly professional, more than that she was empathetic to our situation. She was helpful, kind and understanding, a pleasure to deal with.
Thank you Charlotte Turner
Lucy · 12 November 2024
Agent replied · 11 January 2025
Thank you for your review Luca, it is much appreciated.
★★★★★ 5/5
TrustpilotMoving into rental property
Moving into my rental property through Henry Adams estate agency was a breeze. From start to finish, their communication was top-notch, keeping me informed at every step of the process. The staff were not only professional (massive shout out to Alex) but also friendly, making the whole experience enjoyable. What stood out the most was their transparency, they were upfront about all the details, making sure there were no surprises along the way. Overall, my move-in experience was fantastic. Highly recommend them to anyone looking for a seamless rental process.
Precious · 11 March 2024
★★★★★ 5/5
GoogleVery good service
From the outset agent was highly professional, more than that she was empathetic to our situation. She was helpful, kind and understanding, a pleasure to deal with.
Thank you Charlotte Turner
Luca · 4 November 2024
Agent replied · 11 November 2024
Thank you for your review Luca, it is much appreciated.
★★★★★ 5/5
GoogleFrom the word go, they have gone above and beyond there customer services. We bought a house in april and have only just exchanged as it was going through probate... They constantly updated us on the procedure and regular emails. You cannot fault henry Adam's at bognor Regis, especially Gail who showed us around the house, and jane who has been on top form. Fantastic company and we cant thank you guys enough... We look forward to showing u the end results. Thanks again ladies x
Jodie · 13 January 2020
Agent replied · 11 January 2025
Congratulations on your new home and thank you so much for your lovely review.
★★★★★ 5/5
GoogleWe appreciate the effort by the Henry Adams Team, in particular Charlotte who was our main contact and support throughout. Thank you!
Lesley · 8 April 2025
Agent replied · 8 June 2025
Thank you Lesley, much appreciated.
★★★★★ 5/5
GoogleI have no hesitation in recommending Henry Adams Estate agents. I found them to be extremely helpful and friendly. I dealt with Callum first while viewing my property and he was friendly and helpful and just a call away at all times.
I then dealt with Jane when everything was moving forward and she is just so friendly and accommodating no matter when you call or email.
Excellent friendly staff and we are delighted with our new home.
Thank you all at Henry Adams
Kathleen · 25 October 2019
Agent replied · 23 October 2024
Congratulations on your new home and thank you for your review!
★★★★★ 1/5
TrustpilotI would give less but it's not…
I would give less but it's not possible, my best advice is to stay away from this agency, from the deepest of my heart
Margaret · 4 June 2026
Agent replied · 22 June 2026
Dear Margaret,
We're sorry to hear of your disappointment with Henry Adams - if you'd like to discuss your complaint further please email operations@henryadams.co.uk
★★★★★ 5/5
TrustpilotDealt with roxy at Bognor branch …
Dealt with roxy at Bognor branch helped me find a lovley home in felpham, only had a week or so to find a place as I had sold mine and I was lucky enough to get it because of her me and the kids love the house .Also thank you to Rachel with all my questions! Big thank you guys!
Emma · 28 February 2023
Agent replied · 22 October 2024
Thank you so much Emma, we really appreciate your review!
★★★★★ 5/5
GoogleIt was from my first conversation and the initial meeting with the Senior (Mark Peacock) negotiator that I was impressed with. It was a difficult time for me as I was marketing my late mothers property.
I include all the staff at the Bognor Regis branch, when I say how impressed I was with their attention to customer satisfaction, sensitivity and professional conduct they all displayed.
I was so pleased with the company from start to finish.
I would highly recommend these estate agents.
Many thanks
Rob Greedus
Bobby · 25 October 2018
Agent replied · 23 October 2024
Thank you so much for your review.
★★★★★ 5/5
GoogleWe were lucky enough to have the pleasure of working with Yazmin Welling at Henry Adams, Bognor. She was incredibly professional and friendly & took us through the whole process of selling our home. From the initial visit to value the property, to helping us with professional photos, to taking us through the sale itself, Yasmin was always on the ball and thorough with her work. I know we wouldn’t bother trying anybody else for further property sales now that we’ve had the pleasure of working with Yazmin. Highly recommended for a fuss free sale.
Rob · 25 October 2018
Agent replied · 23 October 2024
This is fantastic to hear, thank you so much for your review.
★★★★★ 5/5
GoogleThere were many difficulties and set backs with the purchase of my house but Jane and the team at the Bognor branch of Henry Adams were incredibly helpful and supportive throughout the process and I am very grateful to them. Excellent customer service - thank you.
Suzanne · 27 January 2024
Agent replied · 23 October 2024
Thank you so much Suzanne and congratulations on your new home.
★★★★★ 5/5
GoogleFor context, Henry Adams were not the estate agents we picked to sell our house. Henry Adams were the agents for the seller of the property we purchased.
When our own estate agents proved to be awful in almost every respect and at every step of the sale of our property, in terms of communication, action and keeping the sale on track, the team at Henry Adams stepped in to chase the buyers of our property, the solicitors for our buyers and did everything they could to keep the chain moving along.
The chain was two properties long. The sale of our property and the purchase of our new property, should have been straight forward. It was not. The team at Henry Adams in Bognor, in my opinion, excelled in taking on the responsibilities abandoned by our own estate agents and we cannot praise them highly enough.
If you are looking to sell a property in the Bognor Regis area, these are definitely the people to go and talk to first.
To everyone at Henry Adams, thank you so much for everything you did for us. The new house is everything we dreamed it would be and we wouldn't be here if it was for all the help and assistance you provided for us.
The · 23 September 2024
Agent replied · 23 October 2024
Thank you so much for this lovely review. We really appreciate it and congratulations on your new home.
★★★★★ 5/5
GoogleWe recently moved house & had the pleasure of using the services of Henry Adams Bognor Regis/Aldwick. We hadn't moved for many years, and this was to be our last move. Our dream home close to the sea. We wanted everything to go perfectly.
We used the services of several estate agents. However, Henry Adams stood out significantly from the others! Why? They took a real genuine interest in our needs & wants, they took time with us on our viewings, they confirmed our viewing appointments & asked for our honest feedback both about the property & it's price. They kept us upto date on properties available & others coming to the market.
We did have a setback, something that no one could have anticipated!. We are unable to complete on our original house purchase but Henry Adams were able to find a solution for us & the timeframes that we required.
We were able to view a small selection of properties, many times until late in the evening until we are completely satisfied which one we wanted. No rush, "no hurry up please as I want to go home environment"....
Buying your hone is one of the biggest purchases that you make during your life. It's a huge decision, an expensive process & needs to be supported by an estate agency that understands & respects that from.start to finish. (Front end sale & post sale) Gail & her team at Aldwick/Bognor Regis demonstrate those qualities......Thank you once again for all your help, patience & support.....Stephen & Kay 😊
Stephen · 23 September 2024
Agent replied · 23 October 2024
Thank you so much for taking the time to write this lovely review Stephen and congratulations on your new home!
★★★★★ 5/5
GoogleI have acted as executor in selling my late parents house. I have been very happy with the service provided by the whole team. One thing that I found very useful was a designated sale chaser which has been great as a point of contact. This has not been an easy period experiencing 2 lock downs while selling however we got there in the end.
Many thanks
Alison
Alison · 12 November 2021
Agent replied · 11 November 2024
Really glad we could be of assistance, thank you for reviewing us Alison.
★★★★★ 5/5
TrustpilotAdam came round to value our house
Adam came round to value our house.
He was so knowledgeable and talked us through everything. Answered all our questions and more. He really does know his stuff I wouldn’t hesitate in recommending him. We will definitely be calling on him again in the future.
Valda · 30 July 2026
★★★★★ 5/5
GoogleI turned to Gail for some urgent advice regarding my house sale and I am so glad I did. She was helpful, realistic and so honest. I urge anybody looking for a true negotiator that understands the market to use her services and they won't be disappointed. Thank you so much.
Julie · 17 September 2025
Agent replied · 17 October 2025
Thank you so much for this review Julie, we really appreciate it and so glad we could help.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.