Seymours Blackwater reviews

★★★★★ 5/5

Trustpilot

Seymours West Byfleet

We have been very happy with the service we have received from Seymours and would have no hesitation recommending them as valuable estate agents in West Byfleet. We have really appreciated their dedication to selling our house in a difficult economic market. Thanks Vince, Jake, Kirsty and the rest of the team!

Carla · 5 December 2023

★★★★★ 5/5

Google

Have just exchanged on our forever home thanks to the attentiveness and tenacity of the fabulous staff at Seymours. Clare in particular has gone above and beyond during the sale and purchase of our new home. Answering all my queries in a timely and professional manner, a credit to the team and the industry. Would highly recommend Clare and the rest of the team to friends and family alike.

Stacy · 31 May 2022

★★★★★ 1/5

Trustpilot

SEYMOURS BIGGEST BUT NOT BEST

Poor service and unparalleled arrogance from the biggest but certainly NOT the best agency. My experience with Seymours has been frustratingly and shockingly dreadful. As managing agents, they are so slow to action property complaints and then behave as though they are doing you a favour. The letting agents have no regard for your time and cancel AFTER the last minute, if they bother at all, or just don’t care enough to show up on time to show a property and then they don’t even have the decorum to offer an apology because of course, you aren’t worthy of their time. Seymour’s are, without a doubt, bullies in the industry who trample over smaller agencies and scrabble to get a few hundred pounds in fees that they did not earn or deserve. Appalling and I hope that I never have the misfortune to deal with Seymours again in any capacity.MY RESPONSE TO SEYMOURS REPLY: WOKING WAS OUR MANAGING AGENT AND WERE COMPLETELY USELESS AND WHEN WE MOVED WE DEALT WITH A NUMBER OF AGENTS FOR VARIOUS PROPERTIES THAT WE WANTED TO VIEW AND THE ATTITUDE OF YOUR AGENTS IS LESS THAN SUB PAR.

T.E.R · 25 November 2024

★★★★★ 1/5

Trustpilot

Avoid for your own safety

Like many of the other rental customers who have left reviews I urge you never to rent through this company. We repeatedly reported maintenance issues that they took no action on, including black mold. This had a major effect on our health. Their own workmen recommended works that would have resolved that problem, and were ignored. When we moved out, they tried to charge us for issues that were noted on our move IN inventory, issues that we had reported and they had not fixed, and imaginary things like furnishings in an unfurnished flat. I have rented two flats from them in the past and at both, when it came to viewings for new prospective tennants, they let themselves in without permission- at the first property they let themselves in while I was in the shower after turning up 45min late (thus we assumed the visit was cancelled), at the second despite reminding them of this incident and stating that I was super anxious about it happening again, they did it again. We ended up barricading our front door to feel safe enough to wash or sleep. They are dishonest and disrespectful, they fail entirely to communicate with each other, and they try to take money they are not entitled to. Avoid like the plague, especially landlords who may end up liable to their tenants for the harm Seymours cause with their negligence, as they are openly planning to rent the mold-infested flat we have just left out again untreated and not-redecorated. It can only be a matter of time before someone dies from their negligence, don't let it be you.

Shelock · 22 November 2024

★★★★★ 5/5

Trustpilot

Amy has been fantastic throughout the…

Amy has been fantastic throughout the whole process, very through explanation on the options I had right from the start and how long each would take to get to completion. Amy has always been very responsive, Dan was also within easy reach to help out. Thank you very much guys.

Gabriel · 3 January 2024

★★★★★ 5/5

Trustpilot

A massive thank you to Caroline and the…

A massive thank you to Caroline and the Seymours team, you have made the process of buying our first home just that much better! We highly recommend Seymours to anyone looking to buy or selling their house - excellent communication, super responsive and always willing to answer even the smallest questions.

Savannah · 8 December 2023

★★★★★ 5/5

Google

Amazing experience!! If it was not for Clare we would not have seen our house. She knew it was ideal for us and booked us in on that day. We are moved in and so happy!!! Very prompt with email replies and call backs and Clare and her team definitely made buying our first home and enjoyable experience. They also have lots of advise, which was handy for us as we did not know what we were doing!!!

Marc · 6 June 2020

★★★★★ 5/5

Trustpilot

Excellent estate agent 👌

We have just recently completed on a house purchase with Seymour’s (Woking branch), and yet again the sales side of the business has delivered with top marks. It is clear to see that they are very much a customer focused estate agent. Zo (the partner) and his wider team ensured that they kept us up to date throughout the entire process with excellent communication. I would definitely recommend seymours sales if you are looking to either buy or sell a property as they have been nothing great with myself and my wider family

Adeel · 9 November 2024

★★★★★ 5/5

Trustpilot

Special thanks to Jonny and Ryan with…

Special thanks to Jonny and Ryan with the sale of our house. They were great to work with and continuously updated us after every viewing and throughout the sale. I would highly recommend

Heidi · 24 October 2024

★★★★★ 5/5

Trustpilot

Fantastic experience!

Working with Tom has been a fantastic experience. We kept in touch all the way and his advice and direction was valuable. Tom fully understood our needs and the proposals presented were matching with our requirements. The entire team at Seymours is fantastic. And thanks to Ben and Brett. We'll do business again, I'm sure.

Mr · 8 August 2023

★★★★★ 5/5

Google

I chose James and Seymours for a number of reasons... experience, transparency and they care about the relationships surrounding buying/selling a house. All vitally important to a smooth sale/purchase. I am really glad I did as my sale has had the usual small hiccups but all kept under control by James and the team giving me little of the stress. This is how an Estate Agents should be run. If you are unsure about buying or selling speak to them.

Jane · 7 June 2019

★★★★★ 5/5

Google

We selected Seymours in the first place, because James has exactly the attitude towards conveyancing that we were looking for. Professional and totally understanding , coupled with experience. All the members Seymours who were involved in our sale and purchase were entirely professional and good humoured, even under some considerable duress. We cannot thank you enough, for your constant updates and communication which made the whole process as smooth as it could have been. We never had to ask for updates and responses to queries and questions (and there were a few !) were immediate. Many many thanks to Aiden for his extremely mature and professional attitude and to James and Mark for all their unstinting help from beginning to end.

Louise · 7 June 2019

★★★★★ 5/5

Google

BRILLIANT! My wife and I have moved a few times (6 in 15 years!) and we have never had a better service. We going the whole team professional and amazing. James was very relaxed yet confident in the pricing of our house. He listened to our needs well and made us feel very comfortable. Nothing was too much trouble. Claire was totally fabulous! She explained everything clearly and professionally, not only that she delivered on what she promised. This was not only the fastest sale we have ever had but easily the best. Thank you and we would highly recommend this team to anyone selling houses in this area. Great job!!!!

Ed · 7 June 2019

★★★★★ 5/5

Google

Used Purple Bricks initially for a year. Half a dozen viewings that weren’t the right type of people. Friends recommended James at Seymour’s. Very knowledgeable and honest. Excellent professional photos. Very transparent with aspirations and potential of the property. No joke, the first viewing we had, an offer came in that which we ended up completing on. Anybody hesitant paying estate agent fees, don’t be. Seymour’s were worth every penny and would use them again in a heartbeat. Great personal service that ensured seller/buyer communication was smooth. Wish I had used them from the start and not wasted time and money on Purple Bricks.

George · 1 June 2019

★★★★★ 1/5

Trustpilot

Do yourself a favour and find a different estate agent

Seymour’s are the most unprofessional estate agents I have ever had to deal with. They don’t train their staff to be knowledgable on the property industry so can’t answer any of your questions on a property, and they hire young or inexperienced staff who are not trained up to do their job properly. You also never know who you are going to be dealing with when calling the office, I wish they just had one contact per sale as it would make the communication a lot better. Also know they have a toxic culture internally so I’m sure this doesn’t help!

Friend · 28 October 2024

★★★★★ 5/5

Trustpilot

A bungalow - just what we wanted

We recently had the fortune of being shown around a beautiful bungalow by Ben and lucky enough to have our offer accepted. Ben did all the work in getting us to this stage so now we’re just going through the process and hoping for a very smooth sale / purchase. Thank you Ben

Tina · 26 March 2025

★★★★★ 5/5

Google

Did what they said they would do. Had viewings before it was even up online and a buyer in under a week of it going live on the web. Better rate and higher price than other agents also. Definitely recommend for anyone in the local area.

Mark · 28 November 2025

★★★★★ 5/5

Google

Seymore Estate Agency, especially Ben, provided excellent service in helping me find a suitable house within my budget. Their quick response and detailed information about houses and locations were invaluable. Ben's assistance in viewing multiple properties was greatly appreciated. Thank you, Seymore Estate Agency!

Prakash · 26 March 2024

★★★★★ 5/5

Google

Absolutely fantastic in dealing with our house purchase. Ben was very accomodating and responsive with any details we asked for and kept in contact throughout the whole process whilst chasing solicitors on both ends. Both Ben and Claire who was also was a great help were very flexible in sorting viewings to see the property we ended up purchasing. We wouldn't hesitate using them again.

Chris · 4 August 2022

★★★★★ 5/5

Trustpilot

Yesterday we managed to secure a…

Yesterday we managed to secure a tenancy on a lovely property through Seymours. I would like to praise the team particularly Jason who phoned me on the morning the house came on the books, booked a viewing that day. Jason and the team then sorted out a potential stumbling block the next day which resulted in the offer being accepted. Well done guys very professional and great customer service

Allison · 13 January 2022

★★★★★ 5/5

Google

Great communication and support from the team at Seymour’s especially Ben and Aiden on our recent house purchase. Highly recommended

Neil · 30 March 2025

★★★★★ 5/5

Google

Found the house of our dreams through Seymours. After a lot of house hunting and they probably got very annoyed with me, they listened to what we wanted and came up with the goods. Clare, Ben and Aiden were brilliant in all aspects. Keeping us up to date with new houses coming on to the market and the process of buying the house.PositiveResponsiveness, Professionalism

Claire · 26 August 2022

★★★★★ 5/5

Google

Great service. My husband and I had previously put our house on the market with an online estate agent but felt disconnected and isolated and had to address problems and issues directly with the buyer and solicitors. We decided to go with a normal estate agent, and Mark and his team stood out from the rest as they really connected with us and made us feel valued, especially as they have years of experience and local knowledge and assured us they would support us through every stage, which they did, and we have now moved into our dream home! I cannot thank the Blackwater team highly enough for their exceptional service.

Nicki · 7 June 2018

★★★★★ 5/5

Google

I just wanted to thank James, Aiden and the team at Seymours for the great experience I had as a first time buyer from viewing to completion. When viewing I was given all the information I needed about the properties in a hand out and time to have a look around and ask questions. When viewing other properties through competitor estate agents in the area I felt rushed, didn’t always have private viewings, cancelled on and like another ‘number’ in the chain. It was nothing like this with Seymours and they offered a much more relaxed, personal and informative experience which really stood out for me, even as a first time buyer! From the moment I put an offer in for my chosen property I was communicated with by both James and Aiden quickly and in a professional and friendly manor. They assisted with solicitors and both myself and the seller to get a smooth, quick exchange and completion. It can be quite daunting as a first time buyer but I really havnt felt like this during the process with Seymours and they did a fantastic job completing within around 2 months from offer! Thank you!

Caroline · 7 June 2018