Trusted Agent profile · Blackwater
★★★★★
851 reviews across 3 platforms
34 London Road, Blackwater, GU17 9AA
Seymours's office in Blackwater, at 34 London Road, is rated 4.4 out of 5 across 851 reviews on three platforms, including 260 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Seymours won in 2026.
Tell us what you need and we'll put you in touch. Seymours Blackwater hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Blackwater.
The Trusted Agent 2026 results for Seymours, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Blackwater office, from every platform, shown as written. First names only.
5/5
GoogleClare is one of the most professional agents I encountered. Her excellent customer service and the attitude to find us the best property that fits our needs is remarkable. She is very knowledgeable and helpful. Thank you for the support and I would not hesitate to recommend her if anyone would like to find a property.
Great feedback , so glad Clare has been able to help you !
5/5
GoogleI was buying my first home, didn’t know how stressful it will be. Thanks to Clare the whole process was much easier and so much faster. She literally looked after the entire chain, made sure all paperwork is completed and chased solicitors. Without her we would still be far behind. She is very responsive, work fast and efficient 👍 Thank you for excellent service, and making my experience of buying a house much better.
Hi Magdalena, thank you for your great review. We're so pleased to hear you had such a positive experience with our team. We'll be sure to pass the praise onto Clare. Don't hesitate to contact us if you require our services again in the future.
5/5
GoogleExcellent service, Harry is a very friendly staff, helping me a lot. Strongly recommend doing business with them.
Thankyou for such a great review .So glad Harry was able yo assist you .
5/5
GoogleBen was great, really speedy with helping us with our queries and getting us the info we needed
Thankyou for such a positive review and I’m so pleased Ben was able to assist you !
5/5
TrustpilotEXCELLENT ESTATE AGENTS
A very proactive practice that always kept me informed of developments during the house sale process. The initial property listing was excellent and generated far more viewings than expected.I would definitely use them for my next property sale and cannot speak highly enough of Simon and his team at Seymours.
That's really kind, thank you. It's been a pleasure to work with you and share the journey. Keep well.
5/5
TrustpilotGreat service
The sale went very smoothly. We felt we had great service from the team. They delivered what they said they would. Amy at Seymours Woking kept the sale alive with regular updates and communications. Very happy.
Thank you for your kind words Bob! We're thrilled to hear that you had a smooth experience and felt well taken care of by our team. Amy and the rest of us at Seymours Woking are delighted to have been a part of your journey. We're very happy that you're happy!
5/5
TrustpilotExcellent service / process has been good
Sam from the Woking branch has been fantastic. Very knowledgeable and upfront and very attentive to your needs. He helped me find a great rental. Joanna from the Weybridge branch was a great agent to show the properties and explained everything very well. Joe the Lettings Director also was a pleasure to deal. Can’t say one bad word about this firm. Whole process was seamless so far.
5/5
TrustpilotWhat a fantastic experience we have had…
What a fantastic experience we have had from Ian , Jeff and Mark from Knaphill branch of Seymours, and Dan from Woking branch, with out their dedication we wouldn’t have sold our home or been able to buy our new home, these chaps are amazing, we would and will always highly recommend them if you are thinking of selling or buying a home .. thank you so much to you all for your support and help , you’re great.
Thank you for the wonderful review Darren. We're really pleased to hear about your positive experience with Ian, Jeff, Mark, and Dan. It's great to know their dedication made such a difference in selling your home and finding a new one. Your recommendation means a lot to us, and we're always here if you need anything in the future.
1/5
TrustpilotAvoid at all costs
We had an extremely disappointing experience with Seymours Walton-on-Thames. They are great at the sales pitch, but once you’ve signed up, the original team disappears and you’re handed over to a sales progressor, with little to no communication from the people you first dealt with. Our house move fell through on the original agreed completion date, and when we decided to change agents, their behaviour was shocking. Instead of acting professionally, they became passive-aggressive and harassed us with 13 calls in just one afternoon, begging us not to leave them. Even worse, they told one of their clients that our sale had fallen through and encouraged them to make an offer on the very property we were already under offer on. This was a huge breach of trust and completely unacceptable. Their customer service was appalling from start to finish, and I would strongly advise anyone to think twice before using Seymours Walton-on-Thames.
1/5
Trustpilotpaid for professional dishonesty & guinea pigging!!
As a seller, I paid them to negotiate the best price for me. However, I was not buying my next property through them though they tried to sell very very hard from their catalogue. Hence I believe I was made the scape goat to do price reduction to complete the sale !.
Dear Mr Perin, We can find no record of you as a client and therefore believe this review may be false. As such, we have passed the matter to Trustpilot to help verify your identity. The comments made are wholly untrue. If we are mistaken, please contact us directly, where we would be more than happy to meet with you to discuss your experience. Seymours has proudly served the local area for over 30 years, during which time we have built a reputation for upholding the highest standards.
5/5
GoogleWe were provided excellent customer service. All responses were prompt and professional. Information was accurate, responses to queries were turned around very fast. Mrs. Clare was very knowledgeable and helpful. She assisted us with super patience, her manner was very calm and reassuring. Thank you for the amazing support. I would highly recommend them unreservedly.
Thanks for such a glowing review . It means a lot.
5/5
GoogleI would like to thank James and the team for their help during the difficult process of selling my late mother's house.They were caring, compassionate and professional. They kept me well informed ,always getting back to me if I had any questions.When visiting the office,the team were always polite and friendly but Truffles the dog had the personnel touch.I would highly recommend to anyone selling or buying to use Seymours. Thank you from Karen Mckane and family.
Hi Edna, thank you for such a wonderful review and recommendation! We're so glad you were happy with the service we provided, hopefully we'll have the chance to work with each other again in the future. If you ever need anything, don't hesitate to get in contact or pop into the office, i'm sure Truffles would love to see you again!
5/5
TrustpilotSeymours of Guildford
Seymours of Guildford had the best selection of properties on the market at any given time. The staff were always very helpful and went out of their way to accommodate my dates and times, given that I had to travel a long way, many times, to view properties.Importantly, they kept an eye on my parameters for property requirements, so didn't waste my time - yet still offered houses that they thought might pique my interest.
Thank you for your fantastic feedback! We’re really glad to hear that you were happy with the property selection and the service provided by the team at Seymours Guildford. It's great to know that we were able to accommodate your viewing schedule and stay focused on your requirements, while still offering new options that might interest you.If you ever need assistance in the future, don’t hesitate to get in touch!
1/5
TrustpilotFirstly Forget your deposit
Firstly Forget your deposit, The professional end of tenancy clean is a joke. Even though the property was deep cleaned it was still not good enough, it has to be on their terms and will cost £300+ for the smallest of properties we had (Par excellence cleaning) . Still waiting for that deposit, 6 weeks and counting, i had to chase ! God knows what a larger property will cost. Throughout my 3 and a half years of renting i never missed a payment, maintained the property to a high standards even though there was a constant mole issue which was never resolved and some scam cleaning company comes and takes your hard earned cash. When it comes to maintenance and tenant issues It’s always someone new you’re dealing with & no clue what previous issues were. Good luck you will lose at least 50% of your deposit probably sitting in an end of year xmas party pot.
5/5
TrustpilotThey have such a great team of people…
They have such a great team of people working there. So friendly and just all round super customer service.Kirsty Haydon was fantastic, always keeping me informed - I cannot recommend them highly.
Thank you for the kind words Victoria. We're thrilled that Kirsty and the team provided you with great service. Your recommendation means a lot to us!
3/5
TrustpilotPoor attention to detail, delayed purchase
I completed the purchase of a property in June, having had an offer accepted in February. A large part of this delay was down to the poor attention to detail by the agents at Seymours. When I viewed the property they were ignorant of some basic details (heating system, parking situation, ground rent, building maintenance arrangements) which other estate agents (such as Bourne) had on hand when viewing similar properties. Despite having made it clear to Seymours that, since the property was a leasehold flat, it was very important that I be able to see the terms of the lease as soon as possible, they dragged their feet in getting hold of it, with the result that the purchase was delayed considerably when my lawyer found problems with the lease, especially with the buildings insurance clause which the seller and Seymours actively misled me about.I still went through with the purchase, after securing a reduction in price and some indemnity insurance, but the purchase took far longer than it should have done simply because of Seymours showing a lack of attention to detail and not having accurate information at the time of viewing and after making an offer.Having viewed other properties listed with Seymours I encountered the same lack of basic knowledge about the properties by the agents (I often knew more than they did, having done basic research such as looking up the EPC certificates beforehand), and I generally got the impression of agents who were only interested in getting an offer accepted for the property and then ceased to be interested in putting the effort in to get the sale actually completed.I don't know how much commission they charged the seller but whatever the commission was it was too much for the service provided. If you're selling a property go with a local competitor like Bourne, who at least show an attention to detail.
Dear Mr Potter, Thank you for taking the time to write; we are sorry to hear that you feel you have received an unsatisfactory service from our office. We take our business very seriously and have taken your feedback on board. We deal with numerous sales every month and normally receive glowing reviews. However, we always continuously strive for excellence. We would like to extend our sincere apologies for any inconvenience or frustration that you experienced, As a new manager in the office, I will call you to discuss measures we can take to ensure that this situation does not occur in the future. Kind regards Nolan Dark.
5/5
TrustpilotCompleted a drawn-out sales process, very happy with the outcome
I recently sold a flat I had been struggling to sell for over a year with other estate agents like Purple Bricks. The Woking branch of Seymours worked tirelessly to generate interest in the flat, during a period where there was quite a sharp downward turn in the housing market. They managed to find a seller twice (as the first one pulled out), and worked with me through some very difficult and drawn-out situations involving my solicitors, the flat's managing company, and the flat's land owner, all of whom were proving extremely difficult to work with. The sales process was further complicated by myself having recently moved to the US.Overall, I owe the team at the Woking branch my deepest gratitude in handling all of the difficult situations that came up and allowing me to close off a very stressful part of my life. Given how long the process ended up taking, I can't thank everyone by name, but will call out:- Amy Sandys, for being a voice of reason through the sales process and helping push along tasks that were taking forever.- Zo Khan, for on a number of different occasions, using his expert industry experience to steer the sales process and ultimately close the sale when it was looking like it was going to take much longer.- Thomas Hill/Kieran Clifford, for bringing so much energy and passion to the initial marketing of the flat, which was critical to getting the sellers in the first place.Having worked with other estate agents, all I can say is, talent counts, and the Woking branch of Seymours has it.Martyn
Thank you, Martyn, for sharing your experience. We're so glad that our Woking team could help you navigate such a challenging sale. Your kind words mean a lot to Amy, Zo, Thomas, Kieran, and the entire team. We're delighted we could assist in closing this chapter for you. If you ever need anything in the future, we're here to help.
5/5
GoogleSeymours have been brilliant for us. They found some buyers for us who found they could not get a suitable mortgage at the time so they suggested renting until they could do so and they have now bought the house. An excellent result and the solicitor Seymours recommended was fantastic, and Seymours guided our buyers from start to finish. Very happy to recommend them.
Thank you for such a great review Chris ! I am glad we were able to sort things out for you and that everything has been delivered well. Thank you for the excellent feedback regarding Tracey Read at Baker Law . I agree she is fantastic and so helpful in progressing things so positively .
5/5
GoogleDespite the first house falling through thanks to the seller, the team at Seymours found us our perfect home a few weeks later! I would personally like to thank Clare who kept us a priority right up until we exchanged keys! Of all of the estate agents around I would recommend Seymours and thank you to everyone on the team!PositiveQuality
Thankyou for your positive feedback and we are glad you were pleased with our service !
5/5
TrustpilotExcellent
Very attentive, well informed, friendly & not pushy! Anthony White was extremely helpful & is the reason we have this house as wouldn’t have even looked at it without him persuading us to! Krisy was also excellent with her after sales care & keeping in touch.
Thank you so much Jaydee. Reviews are so important for the team.
5/5
TrustpilotExcellent Service: Prompt and Responsible
Greatly satisfied with Alex Jamieson and his team for quick follow-up and responsible approach throughout the process. Their prompt responses and attention to detail made the experience smooth and stress-free. Would highly recommend their services to others.
Thanks for the review Winnie. There's no reason for the process to be stressful and good communication helps to smooth everything out. Its been a pleasure to help you on your journey.
5/5
TrustpilotAaron is the best (Woking)
Aaron is the best! He was thorough and professional and great to work with. He kept us updated about available appointments and always let us know as soon as a new one came on the market. He was honest and forthright- no games. We felt lucky to find Aaron 3 years ago and since then he is the go-to for us at the branch in Woking.
Hi Kerry, Thanks for taking the time to review our services. Aaron will be pleased to hear your comments. We have a saying at Seymours "Your Property Partner For Life" now knowing that you've been dealing with Aaron for the past three years its quite fitting!
5/5
TrustpilotTom was very helpful in all aspect of…
Tom was very helpful in all aspect of the purchase. He let us show builders round the house and understood why we wanted to re negotiate the price after the uh restrictive covenant was presented to us. All in all a good experience and nice touch with the candle.
It's been my pleasure. As a company, we don't like to think of ourselves as selling houses, but more as moving people on their property journey. The course of that journey is very often different and assisting with builders or dealing with covenants and negotiations is all a part of the rich tapestry. Thanks for using us Paul and thanks for the review.
5/5
TrustpilotThe can do attitude of Oliver the…
The can do attitude of Oliver the Managing Director is reflected throughout the team outstanding . What they say that they will do they do . First class surprisingly Excellent service.
Thank you, Graham! We're thrilled to hear that Oliver's can-do attitude and the team's commitment left such a positive impression. We appreciate your kind words and are glad we could provide you with excellent service!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Seymours, Blackwater won Platinum; Seymours, Mole Valley won Platinum; Seymours, West Byfleet won Gold; Seymours, Cranleigh won Gold; Seymours, Horsell won Trusted Agent; Seymours, Haslemere won Trusted Agent; Seymours, Camberley won Trusted Agent; Seymours, Addlestone won Trusted Agent.
Tell us what you need and we'll put you in touch. Seymours Blackwater hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Blackwater.
