Trusted Agent profile · Blackwater
★★★★★
844 reviews across 3 platforms
34 London Road, Blackwater, GU17 9AA
Seymours's office in Blackwater, at 34 London Road, is rated 4.4 out of 5 across 844 reviews on three platforms, including 252 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Seymours won in 2026.
The Trusted Agent 2026 results for Seymours, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Blackwater office, from every platform, shown as written. First names only.
5/5
GoogleHuge thank you to Clare for all her support in the recent sale of our home. Friendly helpful service always keeping us informed - excellent communication throughout the process. Highly recommend Clare and all the team at seymours a truly a first class service. Will definitely be recommending seymours to all my family and friends.PositiveResponsiveness, Quality, Professionalism
Thankyou for such a glowing review ! So glad we got you moved .
5/5
GoogleClare and the team at Seymours Blackwater are nothing short of amazing! They are so warm and friendly and really want the best for you. What makes them stand out is their dedication to find homes that suit you and your requirements rather than just any house that comes their way - this personal touch is second to none!
Thankyou for your comments . I am so glad you appreciated our dedication to helping you in your search !
5/5
TrustpilotProfessional letting service
I have found Seymours a pleasure to work with during the letting of our property. We managed to secure a tenant above the asking price within a few days of exchanging contracts. The entire team have been professional, courteous and knowledgeable. Special mention to Marta who has been super helpful.
Special mention for Marta well received and passed on. Thanks for the comments James, very much appreciated.
4/5
GoogleI would recommend Seymours in Blackwater to anyone looking to buy or sell a property. They went out of their way to help make sure exchange and completion went through, even helping my buyer to find another removal firm so that we could keep to the agreed completion date. Personal service was provided throughout the process by a very professional team.
Thanks for your positive review and It was a pleasure dealing with you and helping you move.
5/5
TrustpilotSeymours Knaphill
If you are looking to sell your property I would certainly recommend Seymours Knaphill. I had the pleasure of working with Mark, Ian, Anthony and Jeff who are all extremely personable and have superb knowledge on the local housing market. During challenging market conditions they always remained positive. Once we received our offer, we were fortunate to have Krisy manage the process until completion. We received regular communication throughout and felt reassured that we were in good hands. Thanks Seymours!!
Thanks Fardeen for your glowing review! We're thrilled to hear that you had a positive experience with our Knaphill team. Your kind words about Mark, Ian, Anthony, Jeff, and Krisy are much appreciated. We're glad we could provide you with excellent service and support.
5/5
TrustpilotExcellent estate agents
Excellent estate agents, young, vibrant, experienced agents. Paige was especially brilliant, helpful and a pleasure to deal with. I would recommend. No matter what problem during the selling of my house, they were able to find solutions.
Kind words Angela, thank you. We've been moving people for over 30 years now which is a long time and with that comes knowledge to navigate the bumps. Its been a pleasure to help.
5/5
GoogleWe recently purchased a property marketed by Seymours. The entire team, especially Aiden and Clare in particular were instrumental in ensuring that the whole process went as smoothly as possible. When we were experiencing difficulties with the sale of our own property, Aiden stepped in, chased on our behalf (and our own agent!) and ensured our sale was completed in good time.PositiveResponsiveness, Professionalism
Thankyou for such positive feedback !
5/5
GoogleI work alongside several estate agents within the instrustry and I wanted Seymours to market my property. Of all the agents I have worked with, James is the most genuine, friendly and honest I have had the pleasure of meeting. The whole team are very professional and hardworking and they will all go out of their way to provide the best possible service for their clients. I would highly recommend them to anyone.
Thanks for the review Carl! We'll be sure to pass on the praise to James.
5/5
TrustpilotWe have been so pleased with the…
We have been so pleased with the fantastic service that the Seymours team have provided us in buying & selling our house.They have been so professional from the start to finish and we can not recommend them enough. A special thank you to Lloyd, Zo, Archie, Luca, George & Nicola and their team for all their hard work.Many tks Luigi & Dina
The team will be so pleased to hear this Luigi, it means a great deal. Thanks for taking the time to review us.
5/5
GoogleClaire and Ben were very helpful and clearly understood our requirements. It took quite a long time to find my perfect home, buy they were very patient and cooperative throughout the whole process. Very happy.
Hi Rajiv, thanks for such a great review. So pleased we were able to assist you with your purchase.
5/5
GoogleWould like to thank Ben and Aiden for all the support with our new home they was marketing very friendly and very supportive made things run smoothly and complete in 5 weeks highly recommend A*
Thankyou for your great feedback and so glad we could assist you !
5/5
TrustpilotGreat service
Great service from first viewing to completion. Clare was honest and not pushy but maintained good communication throughout and James managed to negotiate a fair price and was always friendly and attentive. Highly recommended. Thanks to James, Clare and the rest of the team.
Thanks Josh. It's been a pleasure to work with and share the property journey. If you're passing, pop in and say hi.
5/5
TrustpilotProfessional yet so friendly
Our house went on the market just before the interest rates went the wrong way! This made selling very hard, price had to drop but Seymour’s showed dogged determination. We took it off the market over Christmas to give us a break but they contacted us early January to say it could be a good time and they sold it in a fortnight. Always professional and so friendly. Respectful of our home and that this was an emotional move for us. They know the area and they know the market. Highly recommend the whole Knaphill team.
Great to hear Sally and thanks for the review. We've been in Knaphill for nearly 20 years and we also live locally as well so we know the market well and feel apart of the neighbourhood.
5/5
TrustpilotFirst class service
Very happy with the whole process of buying and selling property though Seymours. The agents, in particular Ryan and Jonny have been so helpful and courteous and very professional. I would recommend Seymours without hesitation.
That's really kind Mary, thank you so much. Its been a pleasure to work with you.
5/5
GoogleWe have just sold our house with seymours and u have to say James and his team have been fantastic, so professional and never felt too much for them to help always returned calls straight away and we have been extremely happy with the service and would definitely recommend them if you want your house sold!!! Very friendly and give you the family feel Well done !!! One happy customer Thanks guys
Thank you for taking the time to leave Seymours Blackwater an excellent 5 star review. We are delighted that you decided to sell your home with Seymours and that James and the team exceeded your expectations. We look forward to assisting with all of your future property needs.
1/5
TrustpilotExperience of a prospective buyer…
Experience of a prospective buyer: Seymours have a group of staff who are friendly and good at organising viewings on short notice which fitted around our hectic lifestyle with a young child.As a buyer we did feel though we were not valued at all by Seymour’s. The communication with us through the offering process was really really bad and often the information passed to us was in a inaccurate or hours late. Buying a property in the UK is stressful enough without poor communication from estate agents like Seymour’s.Across two properties we were interested in we found Seymour’s had created long chains (all including Seymour’s properties almost exclusively) which were susceptible to falling through. Limited efforts were made by Seymour’s in the negotiation process with the default position being ‘best and final’ (even with very few interested parties) which I don’t think benefited either buyer or seller as offers then seemed to fall though regularly. I would also suggest best and final rules are more closely observed including deadline for offers. I understand the challenges Seymour’s face but our experiences with them (on life altering decisions) were regularly upsetting and emotionally draining.
The first thing we always try to do is listen and the second is to treat people the way we would want to be treated ourselves. We're all on the same journey and thanks for sharing your journey with us Matt.
5/5
TrustpilotJoss was amazing
Joss was amazing. He went over and above what was expected. Knowledgable, understanding, polite and friendly. I highly recommend letting Seymours handle your house sale.
Thank you so much for the kind words! I’m really glad Joss was able to provide such great support and go the extra mile for you. It’s fantastic to hear that you had a positive experience, and your recommendation means a lot!
5/5
TrustpilotExcellent teamwork ...
Everyone we dealt with was professional, efficient, friendly and helpful. In particular, our thanks to Chris who did a great job negotiating and Phil who was welcoming, courteous and put us at ease during viewings.
Thanks for the feedback Jan. We're glad to hear about your experience with our team, especially Chris and Phil. We strive to provide professional, efficient, friendly, and helpful service to all our clients.
5/5
TrustpilotSimon Kelso at the Guildford branch was…
Simon Kelso at the Guildford branch was amazing, so helpful and reassuring and nothing was too much trouble for him,made selling nice and easy. Thank you from Andrea.
5/5
TrustpilotThe team were flexible in arranging…
The team were flexible in arranging viewings at short notice and from the point of offer being accepted, Simon the move manager was brilliant. Highly recommend Seymours!
5/5
GoogleBen Fordham is a brilliant negotiator. He kept in contact with me and constantly found me properties to view. He is professional and his manner is a very relaxed one. He was such a pleasure to deal with and in fact his number was the only …
Thank you so much for such a glowing review, I am so pleased that Ben has been so helpful and found you your new home !
5/5
TrustpilotVery good experience
I would like to thank all the team at Seymour’s Addlestone in making our house sale as smooth as possible They are all very professional also helpful and understanding. We would not hesitate to recommend them. Thank you David and Sally
We've said it before and we hope to keep saying it - we can never want more than to be recommended by our customers. Thanks David and Sally, much appreciated.
5/5
TrustpilotSeymours Staines Branch
Mark from Seymours, Staines branch made the choice easy on what Estate Agents on the area to choose. He is down to earth, highly knowledgeable in the local market and area. He made no unrealistic promises (unlike other Agents). Only a promise that he and his team would work hard to sell our property....Mark kept to his word.We accepted an offer within a week after numerous viewings. I was kept up to date with all processes. Everything was running smoothly until the buyers pulled out at point of exchange The same week the housing market took a dive! The team got straight back on the task finding appropriate potential buyers and we soon accepted an offer. This process was quite long and and not as straight forward as the first (no fault of Seymours.) But again we were kept up to date, Alan and Billy kept on top of actions. Choose Seymours, they work hard, get to know your home, they match suitable potential buyers to your property. The team are helpful, friendly and approachable. Thank you Mark, Gary, Sohail Billy and especially not forgetting Alan who continuously kept me updated and gave a nudge when needed to help move to completion.
5/5
TrustpilotSeymours has played a major role in…
Seymours has played a major role in helping us to achieve a successful house sale following our dreadful experience with another local agency which was very rude and lacking professionalism.We were extremely disappointed with this first agent who wasted 2 precious months during the summer time where the house market price was at its best to sell our property. This left us sceptic as to being able to trust another agent again. That was until we contacted Mark (Seymours) who managed to convince us to give it a try again with his agency appreciating that he and his team had also managed to sell successfully another house in our same street with a neighbour we knew quite well. We are forever grateful for Mark’s support who has shown a high level of expertise and professionalism during the time our property was on sale on the market. He played an important role in providing an accurate and realistic valuation of our property and in reinsuring us about the unique opportunity we had before the winter came, at a time where we were dealing with multiple personal challenges in our life. We would also like to thank his team and more specifically Simon, Alan, Billy, Gary and Sahil who also helped by maintaining a smooth communication during the entire process. They were extremely professional, very kind and their approach were smooth, removing any ambiguities and/or misunderstandings during the entire process. I have no hesitation in recommending Seymours to anyone hoping to sale their property successfully. Thank you again to all the Seymours team for all their help and commitment. We wish you all a great year 2023 filled with more happy clients like us.
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Yes. In The Trusted Agent 2026 awards: Seymours, Blackwater won Platinum; Seymours, Mole Valley won Platinum; Seymours, West Byfleet won Gold; Seymours, Cranleigh won Gold; Seymours, Horsell won Trusted Agent; Seymours, Haslemere won Trusted Agent; Seymours, Camberley won Trusted Agent; Seymours, Addlestone won Trusted Agent.
