Trusted Agent profile · Blackwater
★★★★★
851 reviews across 3 platforms
34 London Road, Blackwater, GU17 9AA
Seymours's office in Blackwater, at 34 London Road, is rated 4.4 out of 5 across 851 reviews on three platforms, including 260 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Seymours won in 2026.
Tell us what you need and we'll put you in touch. Seymours Blackwater hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Blackwater.
The Trusted Agent 2026 results for Seymours, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Blackwater office, from every platform, shown as written. First names only.
5/5
GoogleI highly recommend Seymours Blackwater. Aiden Webber played a huge part in our chain finally completing, after months of delays and setbacks. Thank you to everyone else at the agency as well for the part you played.
Thankyou for such great feedback ! So pleased we could assist and Aiden could make the difference to get things across the line !
5/5
GoogleJames & Aiden were terrific to work with. They kept me informed at all times plus they were supportive and helpful in all aspects of the marketing of my property. At all times I felt that I was in good hands. Many thanks to both of them.
Hi Meryl, thank you for such a great review. We're glad we made you felt supported and well informed, we believe this firmly helps reduce the stress of buying and selling property. We'll be sure to pass on the high praise to James and Aiden. If you ever need anything else, feel free to pop into the office.
4/5
TrustpilotFriendly and informed staff
We have been kept informed about viewings and we feel Seymours were positive about our house. The valuation was a bit too high initially but we thought it would help with negotiation. However, we eventually decided to drop the price dramatically and we started to get some more offers. They could be a bit better with more regular feedback.
Thanks Deborah. Good to see that it's overall positive, but we can certainly look at ways to get the regular feedback sorted. Thanks again.
1/5
TrustpilotIf I could give them zero I would!
If I could give them zero I would!! Absolutely shocking service!!! Booked in to view flats for this to be rescheduled 4 times by them!!! To be told we will definitely see the 1 flat we want to… email them to confirm this to be told they will try and request this?!?!!! Not to mention they take days to response to email and everytime they have cancelled it’s been with in a couple of hours of viewing after sorting out an early finish at work for them to cancel and expect us to be flexible when they have already cancelled 4 times
Hi Charlotte, thanks for the review. Firstly may I apologise for your experience with us, It is very unusual for a customer to experience what you have but nonetheless it shouldn't happen. All reviews, be they positive or negative are important to us as they are used to improve services. I would like to look into this matter on your behalf, therefore could you please let me know which office you are referring to? Regards, Ian.
5/5
TrustpilotAdmirable estate agent.
Seymour’s are proving to be an admirable estate agent. At all times they have proved to be honest, open and trustworthy. They have taken our problems and limitations on board in our quest to move to a much more expensive area housing-wise, offering plenty of help and sound-advice. Many thanks!
Thank you, Michael! We're so glad to hear that you've found our team to be honest, open, and supportive throughout your move. It's great to know that the advice and help we've provided have made a difference in your journey to a new area. We really appreciate your kind words!
1/5
TrustpilotWas an awful experience from start to…
Was an awful experience from start to finish. I thought the stressful part would be the physical side of moving. But no it was the agents and the solicitor that they recommended. The only agent I can praise is Toby at the knaphill office. He was a delight to deal with.
Thank you for sharing your feedback. We’re sorry to hear that your experience wasn’t as expected, and we apologise for any frustration you encountered. Whilst we’re pleased that Toby was able to make a positive impact, we’d also appreciate the opportunity to learn more about the issues with the solicitors we recommended and to discuss our services in more detail. Please get in touch with the office, we’re here to help
5/5
GoogleSelling our property through Seymours was certainly the right decision. James, Kim and all of the team at the Blackwater Office were professional, courteous, and customer focused throughout the whole process many times going far beyond the normal services you would expect to receive from an Estate Agent.
Thank you for taking the time to leave Seymours Blackwater & Farnborough an excellent 5 star review. We are delighted to hear that you have sold your property with us and that James, Kim & the team have delivered a professional, personal and outstanding level of customer service. We wish you all the best in your new home and look forward to assisting with all of your future property needs.
5/5
TrustpilotProfessional Progressive Result Driven
I have to say how impressed I was with the whole team at Seymours nothing was too much trouble. Amy, Tom , Spencer, Zo and Brett. They all showed professionalism and honesty when handling the sale. If you want an Estate Agent that really does go the extra mile Seymours should always be at the top of that list. No wonder they are No 1 in Woking
Thanks JDS. There's a large team of people in the Woking office, but despite this we try to keep things personal in the same way we'd want to be treated. Thanks for using as and always pop in to say hi if you're passing.
1/5
TrustpilotSeymours letting service in Woking is a…
Seymours letting service in Woking is a joke. Disgusting "service" and attitude. I would advise anyone to stay well clear of this place. They are happy to take your money and that's it.
Hello Elizabeth, thank you for taking the time to review our services, we take each one very seriously. As a result we will review your comments and be in touch.
1/5
TrustpilotReview of Guildford seymours
Review of Guildford seymours - 1/5 absolutely useless incompetent Sales and Letting team. The 1 star goes to whoever the person is who speedily puts up the signs.
1/5
GoogleDishonest agency. Property which they were selling was not suitable for mortgage purpose. They clearly knew that because before us other people had denied their mortgage for that property. All banks had same answer that property is not for mortgage purpose however they keep trying and wasting people money and time. They were blaming my bank or other lenders.. (We found other property and it was accepted perfectly fine!) We paid for property valuation, solicitors fees and lost opportunity to buy property with stamp duty relief. So much money lost because of them. In the end not even said sorry about it.
Dear Rolandas I am disappointed that you feel you were misled in your proposed purchase . Please call me on 01276 534100 to discuss further or email me at james@seymours-blackwater.co.uk
5/5
GoogleWe sold our house through Seymours and had excellent, calm (often necessary!), and professional support at all stages. James, Aiden, and Clare were fantastic throughout and I would recommend them without hesitation if you're looking to sell your house in their area.
Thanks for such a great review and recommendation Adrian, we're glad you're happy with our service and we'll pass the praise on to the rest of the team!
5/5
GoogleSeymours as a company, and each individual we dealt with, were brilliant! They kept us updated on the progress, helped with referrals and made the process for First Time Buyer very easy!
Thanks for such a positive review, I am so glad you were pleased with our service!
1/5
TrustpilotUtterly ridiculous people
Utterly ridiculous people, completely disingenuous and deceitful. We made an application to view a property that had literally just been added to Rightmove. Got an appointment the next day, address seemed weird since the postcode wasn't in the right place and the building photos looked different between website and google maps. We figured it must have been a new build, since the advert said new build and hoped google maps just hadn't been updated yet.We turn up, it's not the same property at all. The red faced agent in an ill fitting blue suit then lies through his teeth, to our faces, claiming he had called and spoken to my partner the day before and explained the property we wanted had already gone and they intended to show us something different. Riiiiiight, good one.The property they decided to show us wasn't even within our budget, so they completely wasted our time! Spent over an hour driving through the school traffic to and from a bogus viewing. They then flatly refused to answer any communications about their behaviour, whilst claiming they had taken our details and would be in touch if anything came up in the future, that met our criteria. We then spent weeks watching multiple properties come on rightmove and never received any communication from Seymours about any of them. I guess they just blacklisted us, since they had already shown us their true colours and we had dared to call them on their BS.Having spoken to several other agents in the area, Seymours are well known for being utterly underhanded and devious! I strongly recommend you avoid going anywhere near them... they utterly suck, they are the reason estate agents have an appalling reputation.
Hello Andy, thanks for the review. We appreciate the comments and can assure you that we take all reviews very seriously. We will be reviewing your experience with us.
5/5
TrustpilotI have just sold with Seymours Woking…
I have just sold with Seymours Woking and was very happy with how the sale was handled. In particular, Maxine from the Sales Progression Team was very helpful, providing me with recommendations when I needed them. I would definitely use Seymours again.
Hi Helen,Thank you for sharing your experience! We’re so pleased to hear you were happy with how your sale was handled. Maxine from the Sales Progression Team will be delighted to know her recommendations were helpful to you.We’d be thrilled to assist you again in the future.
5/5
GoogleThe team were lovely and helped everything run smoothly when buying our first home
Thanks so much for your great feedback I am, so pleased we were able to assist you !
5/5
GoogleWe are currently searching for our next family home with Seymour’s being a huge part of this process being the only agency to proactively contact us with new properties almost daily. I am in contact with both Clare and Ben who are both extremely professional and a pleasure to deal with. Sadly we haven’t found “the one” just yet but hopefully with their help this will happen for us very soon.
Thanks for your feedback and it’s pleasing to hear that we regularly contact you and our proactively trying to find you a home even if others don’t do the same !
1/5
TrustpilotUnresponsive (Camberley branch)
Have been waiting months for a solution to a serious problem with the front door on our rental. Any contact attempt made is either not responded to or ‘passed on to another member of the team’, from whom we never hear back.
5/5
TrustpilotBilly Jones Seymours
Billy Jones was the agent to show me a flat in Woking today. He was very professional, helpful and very patient. Also before the viewing he provided me with all information I required fully and swiftly. a top agent :)
Hi Jasmin, Thanks for the message. We have shared it with Billy.
5/5
TrustpilotSeymour's in Surbiton OUTSTANDING
Seymour's in Surbiton have been absolutely outstanding! Not only did they find me the perfect property, it was in the perfect location. Truly helpful from the outset and a pleasure to work with. Buying/selling is stressful at the best of times, so great to have an agent with empathy and professionalism! Many thanks
Hi Dom, thank you for your wonderful feedback! We're delighted that our Surbiton team could find you the perfect property in the ideal location. Your appreciation of our helpfulness and professionalism truly means a lot to us.
5/5
Trustpilot5 star service
Thanks to Ben and the team at Seymours Ripley for their professional approach to finding us a property. They were very helpful and we will definitely use them when we are looking to sell
Thanks for the lovely comments Ian and for taking the time to review the team at Ripley.
1/5
TrustpilotI am absolutely disgusted with the…
I am absolutely disgusted with the director of the Staines branch. I decided to make an offer on the property they had advertised with a very high deposit but the sheer way that we were spoken to by him and pushed to the point of belittling us was awful to want a higher offer. Coming from a sales background - offending a potentially buyer to not wish to deal with your agency again is not the right way to do business and if that’s what he promotes to his staff he should step down. This was purely the disrespect from the agent that made me do a complete u turn to not deal with this director again. It seems my offer wasn’t submitted at all as no one got back to me with the outcome either so they pick and choose what offers to put to the vendor. Not right practice.
Hi Avani, not sure is there's a glitch of some kind but I can only see your review as - I am absolutely disgusted with the…Doesn't give any more detail of you experience.
5/5
TrustpilotSeymours (Camberley)excellent
We used Seymours (Camberley). Oliver and his team handled our sale very professionally. Good communication with the buyer and their solicitor, wise advise to us when things weren't progressing, prompt responses whenever we called. Would use them again.
Thanks for taking the time to review us and the 5*. Great to hear that you would use our services again in the future.
5/5
TrustpilotSeymours (Camberley)excellent
We used Seymours (Camberley). Oliver and his team handled our sale very professionally. Good communication with the buyer and their solicitor, wise advise to us when things weren't progressing, prompt responses whenever we called. Would use them again.
Thanks for taking the time to review us and the 5*. Great to hear that you would use our services again in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Seymours, Blackwater won Platinum; Seymours, Mole Valley won Platinum; Seymours, West Byfleet won Gold; Seymours, Cranleigh won Gold; Seymours, Horsell won Trusted Agent; Seymours, Haslemere won Trusted Agent; Seymours, Camberley won Trusted Agent; Seymours, Addlestone won Trusted Agent.
Tell us what you need and we'll put you in touch. Seymours Blackwater hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Blackwater.
