5/5
GoogleCharlotte has been super helpful and secured a good deal for us. Thank you!
Trusted Agent profile · Blackheath, Greater London
Verified
JLL Blackheath reviews
★★★★★
692 reviews across 3 platforms
8 Montpelior Vale, Blackheath, Greater London, SE3 0TA
Part of JLL, see every office.
JLL's office in Blackheath, Greater London, at 8 Montpelior Vale, is rated 4.8 out of 5 across 692 reviews on three platforms, including 676 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About JLL Blackheath
Operating for over 25 years from the hub of the village, our Blackheath team has built a deep understanding of the local property market. With a 5 strong sales team, and a 4 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer service. Our expertise covers all parts of this pretty, historic village and indeed every property type, gaining us an outstanding reputation for the quality and breadth of our services. It is true to say that we have the best offerings of new build and off plan apartments across the whole of South East London, and our bespoke marketing strategy advice ensures that we meet each and every one of our clients expectations and requirements, including the optimisation of return on investment. We have close links with neighbouring JLL offices in Greenwich and Canary Wharf which draws together a City-worker audience and our London wide agency locations, together with extensive global network ensures we reach the widest geography of buyers and tenants. Our proud record of customer testimonials speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.
Awards
The Trusted Agent 2026 results for JLL, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Blackheath office, from every platform, shown as written. First names only.
Google5/5
GoogleNadine was great at managing the customer experience while I was searching for a flat. Highly recommend!
5/5
GoogleI had a great experience, Michael helped me find the perfect place for me and the process was very organised and straightforward. …
Agent replied
Dear Xiomara, Thank you for sharing your experience with us. … More
5/5
GoogleMichael and Ed provided an excellent service and were very helpful in marketing our flat (successfully)! Highly recommended.
Agent replied · 12 April 2023
Dear Joe-Han, We're very grateful for your 5 star review! … More
5/5
GoogleOver and above service from Ahmed in resolving what should have been a simple issue but turned complicated
Agent replied · 12 April 2023
Dear Jannie, Thank you very much for your 5 star review, happy to hear that Ahmed was helpful when resolving issues you had! Many thanks, JLL
5/5
GoogleThank you Dovile for helping me view the property during a pandemic
5/5
GoogleI brought my first home recently in Brentwood through balgores and they were fantastic, Joe lambert was amazing and always on hand to call if I needed anything, he explained everything to me clearly as it was my first time buying I had no idea where to start. I highly recommend them especially joe. Thank you balgores I love my new home!
5/5
GoogleThe whole process of buying was smooth and problem free. Great communication from a friendly and knowledgeable team.
1/5
GoogleThe staff in the store made countless errors throughout our tenancy. Their errors cost us money and caused sleepless nights. …
Agent replied
Hi Tom, Sorry to see your comments of your ongoing deposit return experience with us. I … More
5/5
GoogleWe owe much to Nadine. We are a family of three and Nadine has recognised and responded directly to our needs. She has been proactive, resourceful and very professional from the beginning to the end of our search, effectively simplifying an otherwise not so simple process. Thank you very much Nadine and we are looking forward to keep cooperating with you! Georgios Tripolitakis
5/5
GoogleFriendly and helpful. Very good.
Agent replied · 26 August 2023
Dear Tao, we are very grateful for your 5 star review! Thank you, JLL
5/5
GoogleExcellent service and positive experience. Our rental agent Hayley was very helpful
5/5
GoogleHi Graham/Charlotte/Cheryl, I just wanted to thank you all for your help in selling my flat. Really appreciate the hard work you all put in to get it marketed and then sold / over the line. I’ll be sure to recommend you to anyone who may want to buy / sell in the local area. Thanks. G Bains
5/5
GoogleAlex Sibley was extremely helpful. The purchase went through in time.
5/5
GoogleIn the past 14 months I've been hunting for my first dream home. I can not describe how many agents and agencies I faced and spoke with. Some of the big agencies even shame to name or describe their work. I want to say that this agency and …
5/5
GoogleVery thorough and professional. I had all my concerns answered right away.
Agent replied · 24 March 2024
Dear Faiz, Thank you for taking the time and leaving us 5 star review, it means a lot! … More
5/5
GoogleIt is my first time to find a place to rent in this country. Isobel showed me a nice apartment which made my decision easy. She and Bruna helped me solved all the complications I encountered throughout the renting process with patience and professionalism. Much thinks to all at JLL.
5/5
GoogleFantastic service support and communication from Michael during the sale of our property
5/5
GoogleAbbey did a great job selling our property. A friendly efficient team.
5/5
GoogleVery thorough and professional. I had all my concerns answered right away.
Agent replied · 12 April 2023
Dear Faiz, Thank you for taking the time and leaving us 5 star review, it means a lot! Thank you, JLL Greenwich Team
1/5
GoogleLeft my details with their agency who handles their phone calls regarding lettings multiple times, never got back to me
Agent replied · 12 April 2023
Hi I’m sorry to read your comments and would really like it if you could get in touch to advise us on the details, so that I can investigate this further for you. … More
1/5
GoogleLeft my details with their agency who handles their phone calls regarding lettings multiple times, never got back to me
Agent replied
Hi I’m sorry to read your comments and would really like it if you could get in touch to advise us on the details, so that I can investigate this further for you. Your experience does not reflect our usual service as we value all our inquiries and pride ourselves for giving the highest of customer service to our landlord and tenants, so I should like to learn what went wrong for you. Please get in touch. Yasmin.forrester@eu.jll.com.
5/5
GoogleIt is my first time to find a place to rent in this country. Isobel showed me a nice apartment which made my decision easy. She and Bruna helped me solved all the complications I encountered throughout the renting process with patience and professionalism. Much thinks to all at JLL.
5/5
GoogleI bought a property with three flats in an upcoming area which I thought had great potential to accommodate a fourth flat similar to others on the same street. The council was not very happy and delayed me for 6 months without actually …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about JLL Blackheath
Has JLL won any awards?
Yes. In The Trusted Agent 2026 awards: JLL, Blackheath won Gold.
