Trusted Agent profile · Blackheath, Greater London
Verified
★★★★★
692 reviews across 3 platforms
8 Montpelior Vale, Blackheath, Greater London, SE3 0TA
Part of JLL, see every office.
JLL's office in Blackheath, Greater London, at 8 Montpelior Vale, is rated 4.8 out of 5 across 692 reviews on three platforms, including 676 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Operating for over 25 years from the hub of the village, our Blackheath team has built a deep understanding of the local property market. With a 5 strong sales team, and a 4 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer service. Our expertise covers all parts of this pretty, historic village and indeed every property type, gaining us an outstanding reputation for the quality and breadth of our services. It is true to say that we have the best offerings of new build and off plan apartments across the whole of South East London, and our bespoke marketing strategy advice ensures that we meet each and every one of our clients expectations and requirements, including the optimisation of return on investment. We have close links with neighbouring JLL offices in Greenwich and Canary Wharf which draws together a City-worker audience and our London wide agency locations, together with extensive global network ensures we reach the widest geography of buyers and tenants. Our proud record of customer testimonials speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.
The Trusted Agent 2026 results for JLL, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Blackheath office, from every platform, shown as written. First names only.
5/5
GoogleI´d like to make a public remark on this company. It´s been a very challenging year but you managed to help, accommodate new safety protocols and client led focus at all times in such a professional manner. Thanks for this and for finding …
5/5
GoogleWe met with Charlotte on a view and she really help us find our next home. It was really refreshing to find someone who listened to our requirements who then took the time to match this with a property but also helped us negotiate a price that worked for us. Many thanks!
5/5
GoogleJLL recently sold an apartment for my wife and I and provided a thoroughly professional service from start to finish. Graham ensured that the JLL service doesn't end at the point a sale is initially agreed and kept both buyer and seller …
1/5
GoogleClaimed damage done to the flat when there was not and refused to return my deposit.
Dear Mr Farrag, We are disappointed to receive a 1 star review from you based on the deposit … More
5/5
GoogleGreat service from Alex at JLL whilst buying a property. He made himself available at short notice and during weekends so we could do extra viewings (for moving purposes) after our offer was accepted. He helped move the transaction forward and was good at managing slow solicitors. Would certainly recommend him and JLL.
5/5
GoogleAlex Sibley at JLL has remained cal, and gone beyond the call of duty in terms of helping us with our house purchase. From the beginning he seemed fully invested in making an appointment happen (on a Sunday!)and has been a total pleasure to deal with. I would certainly use the firm again.
1/5
GoogleUsed this estate agent and have had nothing but problems from them. Waited until after I’d signed a contract and then threatened to pull out unless I signed an extra clause with only a week until move in date. A flat flooded above the flat …
5/5
GoogleIsobel and Bruna have found me the perfect apartment in no time - they are professional, reliable, extremely pleasant in how they deal with the client. They made me feel comfortable instantly and I'll definitely call them again for future house hunting.
5/5
GoogleWe had a very positive experience letting our flat through JLL, they communicated well throughout the process and found suitable tenants within a few weeks at asking price. Michael in particular worked diligently in making sure the deal went through after the tenants were found, would be happy to recommend.
5/5
GoogleI’ve bought and sold nearly ever house through JLL, and now I use their great team to let and manage one of my properties. The team I have the most experience of working with is made up of Nadine, Bruna and Jalal, and they are friendly, personable and professional.
5/5
GoogleVery supportive estate agent.
5/5
GoogleWe feel very lucky to have found JLL and in particular, Graham Lawes. He helped us to both sell our home of 30 years and to find us the smaller, but perfectly formed, riverside home to replace it. We knew it was a tricky market to sell in …
5/5
GoogleJust wanted to say that Charlotte and her colleagues at JLL have been fantastic and so helpful with providing updates on the property chain. This has helped us to progress a sale through to exchange and completion on time. We are a new …
5/5
GoogleFrom the first moment I contacted Michael Chu I received excellent service. Accommodating, helpful, informative, friendly, going the extra mile is all words that come to mind when I have to describe my experience. As a first time tenant I couldn't have asked for better service. Thank you again Michael!
5/5
GoogleJLL were great to work with on the sale of our house- communicative, professional and proactive. Charlotte, the senior sales consultant, who received the offer from our buyers has been especially helpful in ensuring the sale goes through smoothly, communicating with both sides on a weekly basis.
5/5
GoogleThanks very much for helping us during our tenancy Ahmed. His responses have been timely and professional when coordinating works at our flat.
5/5
GoogleSelling a property is never easy but especially not during one of the worst markets in recent years. JLL were great from the start - they valued our property in line with the other agents we were looking at and offered us flexible rates and …
5/5
GoogleBuying a property in the middle of a pandemic was never going to be easy but Adam certainly helped smooth the way. He was easy to contact (especially considering the lockdown), proactive and friendly. He came up with solutions to a number …
5/5
GoogleAfter having two properties fall through with another company due to the Covid-19 pandemic, we were left with very little time to organise a new flat to move in to. Michael and Bruna very quickly provided us with several great options with …
5/5
GoogleMr. Ahmed ShahidAziz is an excellent property manager who attends to all the needs for the property in a timely and efficient manner.
5/5
GoogleUsed these guys to purchase my first house with the other half. Mr Joe Lambert helped us from start to finish and was incredibally professional and kept us massively up to date with every little detail to with our purchase. Would highly recommend these guys.
5/5
GoogleThank you so much! This was the perfect renting experience. I was supported by Dovile Tamulyte and Helena Borgese who were always there for me - friendly, professional and most importantly trustworthy. The flat that I wanted was already …
5/5
GoogleExcellent service in assisting us in renting our property. Very efficient with excellent communication. Dealt with all matters swiftly which included checking references of 4 tenants and right to rent checks. Also assisted us in organising the window dressings and various legal checks. Perfect service.
5/5
GoogleThe whole team at JLL have been amazing in our purchase. In what turned out to be a very complicated sale that nearly fell through multiple times, the whole team went above and beyond normal expectations to help us. Charlotte in …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: JLL, Blackheath won Gold.
