5/5
GoogleHayley has been friendly and helpful throughout the process. She has gone above and beyond to sort out any issues we have had upon moving into the property.
Trusted Agent profile · Blackheath, Greater London
Verified
JLL Blackheath reviews
★★★★★
692 reviews across 3 platforms
8 Montpelior Vale, Blackheath, Greater London, SE3 0TA
Part of JLL, see every office.
JLL's office in Blackheath, Greater London, at 8 Montpelior Vale, is rated 4.8 out of 5 across 692 reviews on three platforms, including 676 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About JLL Blackheath
Operating for over 25 years from the hub of the village, our Blackheath team has built a deep understanding of the local property market. With a 5 strong sales team, and a 4 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer service. Our expertise covers all parts of this pretty, historic village and indeed every property type, gaining us an outstanding reputation for the quality and breadth of our services. It is true to say that we have the best offerings of new build and off plan apartments across the whole of South East London, and our bespoke marketing strategy advice ensures that we meet each and every one of our clients expectations and requirements, including the optimisation of return on investment. We have close links with neighbouring JLL offices in Greenwich and Canary Wharf which draws together a City-worker audience and our London wide agency locations, together with extensive global network ensures we reach the widest geography of buyers and tenants. Our proud record of customer testimonials speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.
Awards
The Trusted Agent 2026 results for JLL, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Blackheath office, from every platform, shown as written. First names only.
Google5/5
GoogleWe had a lovely experience with JLL and our lettings Consultant Dovile in particular. The whole process was very smooth and she has dealt with our queries in timely and professional manner. Thank you!
Agent replied · 21 June 2024
Dear Tatia, Thank you for this review. … More
5/5
GoogleGreat service from JLL teams, special thanks to Michael and Bruna doing a great job and helped me move in short notice.
5/5
GoogleMichael provided with a first class professional service. From taking the instructions he kept us fully informed with the progress of the viewings and kept going until we achieved the sale. …
Agent replied · 21 June 2024
Hi Zhao, Thank you very much for your review. … More
5/5
GoogleGreat service from JLL teams, special thanks to Michael and Bruna doing a great job and helped me move in short notice.
5/5
GoogleMichael Chu was very friendly, approachable and most importantly, prompt and responsive. Service was great and definitely made the move easier! Thank you JLL. :)
1/5
GoogleScheduled viewing at property cancelled due to tennant getting covid. Agreed we would look to reschedule for the weekend if possible, but was left with them to contact me for when I can view. I am not told they have an offer accepted. Poor communication.
5/5
GoogleI had a very positive experience with JLL from start to finish. Michael and Bruna were so helpful throughout the process. Would highly recommend!
5/5
GoogleVery good experience with Michael and Eduard at JLL. Very good service, communication and information given on various topics all along the process. Would recommend.
Agent replied · 12 April 2023
Dear Benoit, Thank you for sharing your experience with us. … More
5/5
GooglePhenomenal service, super helpful and nice. Sarah was very professional yet very much down to earth and kind. 5 out of 5
5/5
GoogleWe are extremely happy with the service received from JLL especially from Michael Chu. They made the process of viewing, payments and check in extremely smooth for us. …
Agent replied
Dear Deepthi, Thank you for this lovely review. … More
5/5
GoogleKeely (property manager) has been really helpful and efficient when helping me with a maintenance issue, both in liaising with the landlord and contractors.
Agent replied · 12 April 2023
Dear Natalia, Thank you very much for your 5 start review! … More
5/5
GoogleProfessional and personable service in helping me rent out my flat. Highly recommend.
Agent replied
Dear Gemma, Thank you for your feedback and 5 star rating, it's much appreciated! … More
5/5
GoogleThe management of our apartment , by Alam , has been first class . Responsive , helpful and a 'can-do ' approach .Thanks
Agent replied · 12 April 2023
Dear Michael, Thank you for taking the time to leave such a great review, your comments are … More
5/5
GoogleThese guys have helped with the sales of 2 properties for our family now. Honestly can't recommend them more. They've just done a probate sale for us, they've been respectful and kind the whole way through, and i couldn't be more grateful.
5/5
GoogleEilis and Helena found and secured our flat very smoothly. Highly recommended
Agent replied · 12 April 2023
Hi there, Thank you for your 5 star review and your kind words about Eilis, she will be … More
5/5
GoogleFantastic service from Mervyn and Amy throughout the whole selling process. Proactive, genuine and kept us very well informed throughout. Would thoroughly recommend.
5/5
GoogleThank you Dovile for helping me view the property during a pandemic
5/5
GoogleEd did a fantastic job in keeping me informed and connecting me as a buyer with any issues and with the sellers. It was very quick and smooth.
Agent replied · 12 April 2023
Dear Richard, Thank you for leaving 5 start review, this means a lot to us! … More
5/5
GoogleCharlotte was helpful in the process (in our case, she acted on behalf of the seller).
5/5
GoogleJLL staff have been very helpful and supportive. Thanks to Hayley and Bruna for great job. Top class customer service.
5/5
GoogleJLL staff have been very helpful and supportive. Thanks to Hayley and Bruna for great job. Top class customer service.
5/5
GoogleAn excellent sales service. Supportive and responsive throughout from initial instruction right through until completion. Really went the extra mile!
Agent replied · 12 April 2023
Dear Matthew, We're very grateful for your 5 star review. … More
5/5
GoogleWe had a great experience as renters with JLL. We were new to the city and our agent, Michael, helped us find the perfect flat and then went above and beyond to offer advice and help during the moving process. All of the staff we dealt with have been, and continue to be, extremely responsive and friendly. Highly recommended.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about JLL Blackheath
Has JLL won any awards?
Yes. In The Trusted Agent 2026 awards: JLL, Blackheath won Gold.
